*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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1950 N Washington StNaperville, IL 6056321.7 Miles Away
Customer Reviews - Life Storage #1115, New Lenox
We at Life Storage want to maintain the best storage facilities in New Lenox, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Facility store manager Jenna was/is professional, pleasant, knowledgeable and helpful. She answered all of my questions and showed me all available options per my requests. I’ve rented storage space for my business in the last 15 years and have had a full range of experiences. The site layout and customer experience helped me decide on the spot during my first visit. I’m excited about my move to this facility. Thanks Jenna"
"Wow! I just had the luxury of dealing with Jenna over at the New Lenox location. I have never in my life met someone as sweet and high spirited in my lifetime of transactions. She made it very simple and was very thorough on the unit that I end up getting.
Hats off to her, wish there were more like her."
"From the moment of my first call to Jenna and my walk thru with Tyran, it has been a joy to work with them. Storage facility is big, clean and easy to find your storage locker. Thank you guys for everything!"
"I am currently in the process of moving between homes and needed some temporary storage, so I decided to check out this location and inquire about their prices. Lisa was very pleasant, courteous, and explained everything to me in detail so that I would not be surprised by any hidden fees or anything like that. Not only did she give me a tour to find a properly sized unit, the prices were very affordable, and she walked me through every step necessary to the point that I had everything signed and paid for in under an hour from start to finish. Lisa even showed me how to enter my gate code to verify it was working and walked me to my new storage unit to show me where it was despite it being past her time to take her lunch break. The facility is very clean, offers free to use rolling carts to put your items on and wheel down to your unit, there are bathrooms on site for customer use, and I am very satisfied with the staff and facility. I would highly recommend this location for anyone seeking storage needs."
"Jenna in just one month not only was she professional but she was very courteous and very straightforward to the point she gave me the best Customerservice for being that young.. Nothing young people are nasty or anything but she is a one of a kind girl and I definitely recommend this location in Nee Lenox"
"Being in need of additional storage until our addition is completed, life Storage fit the bill of what we were looking for. With the climate control units we are able to store our completed product in a safe secure climate. Jenna has been absolute delight to work with .. a definite asset to the company !"
"I am moving soon and decided to look into Life Storage on Haven Ave in New Lenox, IL. And I am SO GLAD I did!!! I have had the most pleasant experience, starting with setting up the reservation online with Linda R an Internet Sales Representative who helped me decide what size unit I should purchase. I met with Jenna the store manager at the New Lenox location today and she was everything and more then I expected! So nice, accommodating, helpful… I could go on and on! She really did make the process so easy. Moving is stressful already and I feel like I have found the perfect place to store my belongings, knowing they will be in good hands. If anybody is moving and can not decide where to go, I would definitely check out this location; it is worth it!!! I will definitely use them in the future for all moving needs. Thank you Life Storage:)"
"Everything about dealing with this company has been plesant and easy.
I had never gotten a storage locker before and the process was so easy I was shocked. I think it took less than 20 minutes.
Also, all of the staff have been very friendly, helpful and plesant to deal with. The person who initially helped me was so great. I think she was the manager.
The facility is very clean and secure. There are numerous cameras and I felt that my belongings were very safe. They also have carts to help move.
When I didn't need my locker anymore the process was so easy. The person who I spoke with sent me an email link to vacate the locker. He was really friendly, and ontop of things. I think the process took about 5 min or less.
Thank you Life Storage people. You were great at a time when I really needed you."
"Staff were really helpful, storage areas were nice and facility was well maintained in and outside areas. Overall experience storing here was excellent and everything was hassle free and the process was easy getting a storage spot with a lock."
"From the first time we walked into LifeStorage, Jenna Bylak greeted us, explained the whole process to us and was happy to show us our different choices. Jenna is always smiling behind that mask. Her personality is so friendly. We make sure to stop in the office or wave from the car to say hi to Jenna! Jenna is an asset to your new beautiful facility.
Then we met Patrick Stingel. He also was super friendly and willing to help with any questions we had during our many trips to the locker. Patrick is also an asset to your company! They are both very professional in their duties. They represent LifeStorage very well."
"Needed a storage unit before I took possession of my new home. This was super convenient close to both homes. Was able to rent online and it was ready for me almost instantly. Great customer service. Check them out for anything you need to store."
"We recommend this Life Storage facility without hesitation. The team, Patrick and Jenna, are outstanding - both so helpful and friendly. The entire facility is clean and well-lit and the exterior of the property is well-maintained. We rented an indoor unit, which is completely climate controlled - down to the ability to drive into the unit to load/unload. They even provide heavy-duty carts to help you move your stuff. The location is well monitored and very safe. We wouldn't hesitate to use Life Storage facilities in the future."
"This was the easiest part of the move. We went in for information and after about 10 minutes, Jenna helped us to choose the right size unit. She had all the answers for me and my wife. We couldn't be happier with the storage decision, Life Storage is the way to go."
"Really great support from staff. I'm moving cross-country and wasn't sure how to make it all work, since the storage is there and I'm here.... But now I'm all set to ship my things to IL! Highly recommend."
"Needed extra storage to handle our extra inventory for our retail store. Visited the New Lenox facility and rented the space while we were there. This is a new facility and they built it right. They have great indoor, drive up storage spaces that are climate controlled!!! Jenna drive us around in the golf cart so we could see all the different size options and locations in the facility. Very friendly and helpful team!!"
"We were concerned about the cleanliness of using a storage facility while we are relocating out of state. Life Storage in New Lenox exceeded our expectations! This facility is very clean, secure, and the staff is terrific. We highly recommend using this facility!"
"I needed a place to store a second car over the winter. The building is brand new and located in a great area. The staff are friendly, professional and helpful. Everything is available online. I have been very satisfied with the arrangement. Being month to month, the contract is easy to work with. I feel that I got a fair deal and would definitely consider using this facility in the future."
"Life storage in New Lenox is a wonderful place Patrick and the staff are extremely helpful and accommodating, incredibly clean, And easily accessible spaces, I will never use another facility for my storage needs"
"Very clean and secure facility. Patrick has been wonderful! We are moving out of our home and he helped us determine the size of the unit we needed. They have many different size options and drive-up units. Some units are climate controlled as well. Convenient location. You can purchase things like moving boxes, tape and other necessities in the office on site, as well. At the time we rented our unit they were offering 20% those items for the first 2 weeks."
"I had a great experience with Life Storage. Jenna and Patrick were very helpful and patient going through the different options for our storage needs. They helped walk through and consider, size of storage units, if I need a main aisle unit vs a hall access unit and how to use the locks, keypads, etc. I am very impressed how clean and secure the property is. Overall, a great experience. The ceilings are very high in the 10x20, 10x25 units that we looked at. If you can store your assets vertically there is a lot of space. Great to have this new business in town."
"We had an exceptional experience at Life Storage- New Lenox. The facility is pristinely clean and the customer service (in person, via email and over the phone) was exceptional. I highly recommend their facility for your storage needs. We found the facility easy to access and navigate. We will use in the future should we need storage space again."
"Was between houses a bit unexpectedly as our old house sold fast and our new house wasn’t quite done. Jenna was amazing helping us find the perfect unit for all our our things. The access to the units was very simple with the key code as we made many trips with a uhaul. Everything felt very clean, safe, and secure.
"Very clean facility, Staff is very willing to help. One worker actually sat on the phone with me while i created my account and talked me through getting auto pay set up, saved me time trying to click around and find it because she was so knowledgable about the site."
"Best Customer Service that I have received in years. Patrick went beyond the call of duty to make sure that my storage needs were 100% met. Truly appreciate his commitment to the customer. The location is pristine and is in a very safe and secure area."
"Jenna was so friendly and helpful as I was setting up my unit. We were in between houses and needed space for 2 months. I originally rented a 15 ft unit, but on the day we were moving our stuff realized that I needed a bigger unit. I called Jenna and she was so accommodating and helpful with getting set up with a bigger unit. There was no hassle and the process was quick and easy. I loved that the storage facility was climate controlled and secure. If we need storage space again, I will be sure to contact Jenna again!"
"#GEreviews the New Lennox Life Storage 11/2020
The nicest most friendly financial reversal transaction I have ever experienced! Only suggestion is that they offer 24hr access to businesses which was my only reason for not using their brand new facility with excellent prices. A few problems with the nat'l website. Better IRL."
"On October 19th a Monday evening I was in a situation with my soon to be ex-husband I had 72 hours to move my 3 daughters ages 13,11, and 10 out of our residence. I had very little money to rent a truck move out 40 minutes away and get a storage unit for 30 plus years of my life. On a whim I contacted life Storage. Not only were Jenna and Patrick understanding they went above and beyond to help me and my kids find a unit and over two weeks come and go to get organized. Although this last couple of weeks has been chaotic and difficult for us the wonderful people at this brand new very secured and clean facility went the extra mile to put my mind at ease and help me be able to rest at night knowing all of our memories were safe. If you are looking for short term or long term rental for your most cherished things look no further. Life Storage in new Lenox is the only place you need to go. Don’t waste your time anywhere else! Thank you Jenna and Patrick! You patience and kindness sealed the deal. Wonderful! ❤️❤️🤗👍👍😇🙏"
"The staff in here is extremely friendly and knowledgeable. We were unsure of what size unit to choose. They were extremely helpful and took us to view a few different options. Nice Facility. They have climated units, out units some that are large enough to store a good sized rv. Would highly recommend!"
"A very clean storage place. Probably the cleanest I've seen. Only problem was the gate was so slow opening. It was still opening when I drove through. If they're trying to keep unauthorized people out, then that gate needs to move faster...just my opinion."
"This place is awesome.
1st of all , its Huge,
It's like driving into the batcave or something...
(Yes, you can actually DRIVE THRU into the building to get to your unit, - if you choose an indoor one.)
2nd all of/ the facility itself is brand new and very clean and well kept up & maintained.
Last, but most DEFINITELY not least:
Ms. Jenna , the GENERAL Manager
is certainly the kindest and most helpful person I may have ever come across in my entire life.
Other than being very easy on the eyes, Ms. Jenna is knowledgeable in her field and also great at answering any/all QUESTIONS that you or your family may have whenever you're at #LifeStorage!
I've only been a customer for about a month now, however I can tell already that I will be a longterm customer for years to come,
And shall certainly recommend this place to everyone I know in the New Lenoxian area."
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Chicago, New Lenox and Lockport
Our self storage facility on W Haven Ave is located south of the I-80, on the corner of Gougar Road, near Chicagoland Speedway, Route 66 Raceway, Lewis University and Lincoln Way West High School. Click here for directions to this Life Storage.
At Life Storage Facility #1115, we offer great property security systems and clean, affordable storage units to rent for the residents of Lockport, Homer Glen, Joliet, and other neighborhoods in New Lenox, IL. Call us with questions, reserve online, or click here to compare other storage units in Chicago.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$32 admin fee
Payments due monthly, with a minimum of one month rental