Self Storage Units near Chicago in New Lenox, IL, 60451

"Facility store manager Jenna was/is professional, pleasant, knowledgeable and helpful. She answered all of my questions and showed me all available options per my requests. I’ve rented storage space for my business in the last 15 years and have had a full range of experiences. The site layout and customer experience helped me decide on the spot during my first visit. I’m excited about my move to this facility. Thanks Jenna"

"Storage units are very clean"

"Jenna was excellent 👌"

"Great service. Super helpful and friendly"

"Jenna was extremely pleasant and informative! Location is extremely clean, staff was very knowledgeable and friendly! Thank you!"

"Wow! I just had the luxury of dealing with Jenna over at the New Lenox location. I have never in my life met someone as sweet and high spirited in my lifetime of transactions. She made it very simple and was very thorough on the unit that I end up getting. Hats off to her, wish there were more like her."

"Jenna was so nice to deal with as well as the other staffers. Clean facility and easy transaction."

"From the moment of my first call to Jenna and my walk thru with Tyran, it has been a joy to work with them. Storage facility is big, clean and easy to find your storage locker. Thank you guys for everything!"

"Real professional, easy to use, keep up the good work"

"It felt like my things were in my own home. Clean neat and tidy The property was well taken care of. And Jenna is the nicest kindest and personable person."

"Wonderful staff"

"Great customer service"

"Fantastic customer service, very clean, secure, and well maintained. Highly recommend."

"Wonderful experience with helpful customer service. Highly recommended!!!"

"Easy to deal with and staff knows you by name on site."

"Fantastic! Easy access and process was crazy quick!!"

"I am currently in the process of moving between homes and needed some temporary storage, so I decided to check out this location and inquire about their prices. Lisa was very pleasant, courteous, and explained everything to me in detail so that I would not be surprised by any hidden fees or anything like that. Not only did she give me a tour to find a properly sized unit, the prices were very affordable, and she walked me through every step necessary to the point that I had everything signed and paid for in under an hour from start to finish. Lisa even showed me how to enter my gate code to verify it was working and walked me to my new storage unit to show me where it was despite it being past her time to take her lunch break. The facility is very clean, offers free to use rolling carts to put your items on and wheel down to your unit, there are bathrooms on site for customer use, and I am very satisfied with the staff and facility. I would highly recommend this location for anyone seeking storage needs."

"Very helpful and diligent! Helped us all the way from TX!"

"Front office team were very helpful in assisting our every need!"

"From my experience the staff are very helpful. Place is clean."

"Perfect"

"Fast and friendly service!! Great location!!!"

"This place is amazing! Ladies in the office are wonderful! So clean and secure!"

"Great place!"

"Very Helpful Staff, Jenna is great! She thoroughly explains everything! I needed a bigger space and she was able to give me a space right across from the current one I was renting!"

"Jenna, the store manager, is extremely helpful and knowledgeable! I highly recommend this location."

"Great service . Great facility !"

"Decent facility okay fees"

"Jenna in just one month not only was she professional but she was very courteous and very straightforward to the point she gave me the best Customerservice for being that young.. Nothing young people are nasty or anything but she is a one of a kind girl and I definitely recommend this location in Nee Lenox"

"Fast service, very informational, and clean location!"

"Very polite"

"Being in need of additional storage until our addition is completed, life Storage fit the bill of what we were looking for. With the climate control units we are able to store our completed product in a safe secure climate. Jenna has been absolute delight to work with .. a definite asset to the company !"

"Fantastic customer service. Best storage location I’ve ever been too. Would recommend!"

"Friendly organized staff and clean facility."

"Too bad this location is not on their app."

"I am moving soon and decided to look into Life Storage on Haven Ave in New Lenox, IL. And I am SO GLAD I did!!! I have had the most pleasant experience, starting with setting up the reservation online with Linda R an Internet Sales Representative who helped me decide what size unit I should purchase. I met with Jenna the store manager at the New Lenox location today and she was everything and more then I expected! So nice, accommodating, helpful… I could go on and on! She really did make the process so easy. Moving is stressful already and I feel like I have found the perfect place to store my belongings, knowing they will be in good hands. If anybody is moving and can not decide where to go, I would definitely check out this location; it is worth it!!! I will definitely use them in the future for all moving needs. Thank you Life Storage:)"

"Everything about dealing with this company has been plesant and easy. I had never gotten a storage locker before and the process was so easy I was shocked. I think it took less than 20 minutes. Also, all of the staff have been very friendly, helpful and plesant to deal with. The person who initially helped me was so great. I think she was the manager. The facility is very clean and secure. There are numerous cameras and I felt that my belongings were very safe. They also have carts to help move. When I didn't need my locker anymore the process was so easy. The person who I spoke with sent me an email link to vacate the locker. He was really friendly, and ontop of things. I think the process took about 5 min or less. Thank you Life Storage people. You were great at a time when I really needed you."

"Staff were really helpful, storage areas were nice and facility was well maintained in and outside areas. Overall experience storing here was excellent and everything was hassle free and the process was easy getting a storage spot with a lock."

"Very clean and professional. Climate controlled with security!"

"I was very happy with them. I will definitely use them again if ever needed..."

"Love it here!!! Jenna is AMAZING!!!!! Her customer service is outstanding"

"Easy to sign up online & staff has been wonderful since I joined. Highly recommend!!"

"Quick and easy great customer service"

"Good no problems"

"Super clean and easy to pay monthly. Also easy to sign up"

"Great facility! Exceptional value! Wonderful and friendly employees! Highly recommend!"

"From the first time we walked into LifeStorage, Jenna Bylak greeted us, explained the whole process to us and was happy to show us our different choices. Jenna is always smiling behind that mask. Her personality is so friendly. We make sure to stop in the office or wave from the car to say hi to Jenna! Jenna is an asset to your new beautiful facility. Then we met Patrick Stingel. He also was super friendly and willing to help with any questions we had during our many trips to the locker. Patrick is also an asset to your company! They are both very professional in their duties. They represent LifeStorage very well."

"Nice and clean. Reasonable."

"Jenna and Patrick were the most supportive part of moving. They truly made the moving process bearable. I would definitely use this facility again because of them. Thank you Jenna and Patrick!!!"

"Great facility. All the employees were very helpful."

"Patrick was super helpful in explaining everything. He made it ridiculously easy! And the place is clean as a whistle. Thank you!!"

"Best experience with a storage facility, ever!"

"New place super clean friendly staff. My wife is renting space there. I would recommend them to a friend"

"Such a wonderful, clean facility! Easy access to get into, well kept, friendly staff. I would recommend!"

"Wonderful place. Jenna is the best! Very helpful!!"

"This place rocks."

"Needed a storage unit before I took possession of my new home. This was super convenient close to both homes. Was able to rent online and it was ready for me almost instantly. Great customer service. Check them out for anything you need to store."

"We recommend this Life Storage facility without hesitation. The team, Patrick and Jenna, are outstanding - both so helpful and friendly. The entire facility is clean and well-lit and the exterior of the property is well-maintained. We rented an indoor unit, which is completely climate controlled - down to the ability to drive into the unit to load/unload. They even provide heavy-duty carts to help you move your stuff. The location is well monitored and very safe. We wouldn't hesitate to use Life Storage facilities in the future."

"This was the easiest part of the move. We went in for information and after about 10 minutes, Jenna helped us to choose the right size unit. She had all the answers for me and my wife. We couldn't be happier with the storage decision, Life Storage is the way to go."

"Really great support from staff. I'm moving cross-country and wasn't sure how to make it all work, since the storage is there and I'm here.... But now I'm all set to ship my things to IL! Highly recommend."

"The people here are awesome. Very clean environment and cheaper than competitors in the area."

"Needed extra storage to handle our extra inventory for our retail store. Visited the New Lenox facility and rented the space while we were there. This is a new facility and they built it right. They have great indoor, drive up storage spaces that are climate controlled!!! Jenna drive us around in the golf cart so we could see all the different size options and locations in the facility. Very friendly and helpful team!!"

"Clean. Friendly helpful staff and good location."

"Jenna was great! Super easy process to rent, She even followed up multiple times after the initial reservation."

"Such a great facility!! Employees are very helpful!! Will be recommending to anyone looking for a storage facility."

"Love the new facility you built in New Lenox."

"We were concerned about the cleanliness of using a storage facility while we are relocating out of state. Life Storage in New Lenox exceeded our expectations! This facility is very clean, secure, and the staff is terrific. We highly recommend using this facility!"

"Very professional and knowledgeable about the site and the business. A pleasure to do business with!"

"I needed a place to store a second car over the winter. The building is brand new and located in a great area. The staff are friendly, professional and helpful. Everything is available online. I have been very satisfied with the arrangement. Being month to month, the contract is easy to work with. I feel that I got a fair deal and would definitely consider using this facility in the future."

"Wonderful service, very friendly"

"Top notch customer service and good hours. Facility itself was very well kept and other customers are courteous and polite. Great place to store a vehicle for the winter."

"Super helpful and very friendly."

"Great Customer Service!"

"Great and Friendly associates. Showed and worked with me the right fit unit to rent for what I need. Thank you"

"Life storage in New Lenox is a wonderful place Patrick and the staff are extremely helpful and accommodating, incredibly clean, And easily accessible spaces, I will never use another facility for my storage needs"

"Great place with great people. Excellent"

"Very clean and secure facility. Patrick has been wonderful! We are moving out of our home and he helped us determine the size of the unit we needed. They have many different size options and drive-up units. Some units are climate controlled as well. Convenient location. You can purchase things like moving boxes, tape and other necessities in the office on site, as well. At the time we rented our unit they were offering 20% those items for the first 2 weeks."

"I had a great experience with Life Storage. Jenna and Patrick were very helpful and patient going through the different options for our storage needs. They helped walk through and consider, size of storage units, if I need a main aisle unit vs a hall access unit and how to use the locks, keypads, etc. I am very impressed how clean and secure the property is. Overall, a great experience. The ceilings are very high in the 10x20, 10x25 units that we looked at. If you can store your assets vertically there is a lot of space. Great to have this new business in town."

"We had an exceptional experience at Life Storage- New Lenox. The facility is pristinely clean and the customer service (in person, via email and over the phone) was exceptional. I highly recommend their facility for your storage needs. We found the facility easy to access and navigate. We will use in the future should we need storage space again."

"Was between houses a bit unexpectedly as our old house sold fast and our new house wasn’t quite done. Jenna was amazing helping us find the perfect unit for all our our things. The access to the units was very simple with the key code as we made many trips with a uhaul. Everything felt very clean, safe, and secure. Highly recommend!"

"Jenna was very helpful and personable! Very clean and large facility"

"You will love this new, fresh and crisp storage facility. Jenna & the staff has been very friendly and truly love helping you!"

"Very clean facility, Staff is very willing to help. One worker actually sat on the phone with me while i created my account and talked me through getting auto pay set up, saved me time trying to click around and find it because she was so knowledgable about the site."

"Great place to store your items . The place is very clean and easy access to units. The people who work hear are very helpful and nice"

"Best Customer Service that I have received in years. Patrick went beyond the call of duty to make sure that my storage needs were 100% met. Truly appreciate his commitment to the customer. The location is pristine and is in a very safe and secure area."

"Jenna was super friendly and walked me through the whole process - I appreciated her knowledge and patience to make sure I had everything I needed to get my unit ready for move-in."

"Extremely nice and extremely helpful. Super clean facility. highly recommend"

"Jenna was so friendly and helpful as I was setting up my unit. We were in between houses and needed space for 2 months. I originally rented a 15 ft unit, but on the day we were moving our stuff realized that I needed a bigger unit. I called Jenna and she was so accommodating and helpful with getting set up with a bigger unit. There was no hassle and the process was quick and easy. I loved that the storage facility was climate controlled and secure. If we need storage space again, I will be sure to contact Jenna again!"

"#GEreviews the New Lennox Life Storage 11/2020 The nicest most friendly financial reversal transaction I have ever experienced! Only suggestion is that they offer 24hr access to businesses which was my only reason for not using their brand new facility with excellent prices. A few problems with the nat'l website. Better IRL."

"We worked with Patrick, he did an amazing job of answering all of our questions. We were moving some equipment from our business into the facility and they made the process smooth and painless."

"Awsome"

"On October 19th a Monday evening I was in a situation with my soon to be ex-husband I had 72 hours to move my 3 daughters ages 13,11, and 10 out of our residence. I had very little money to rent a truck move out 40 minutes away and get a storage unit for 30 plus years of my life. On a whim I contacted life Storage. Not only were Jenna and Patrick understanding they went above and beyond to help me and my kids find a unit and over two weeks come and go to get organized. Although this last couple of weeks has been chaotic and difficult for us the wonderful people at this brand new very secured and clean facility went the extra mile to put my mind at ease and help me be able to rest at night knowing all of our memories were safe. If you are looking for short term or long term rental for your most cherished things look no further. Life Storage in new Lenox is the only place you need to go. Don’t waste your time anywhere else! Thank you Jenna and Patrick! You patience and kindness sealed the deal. Wonderful! ❤️❤️🤗👍👍😇🙏"

"The staff in here is extremely friendly and knowledgeable. We were unsure of what size unit to choose. They were extremely helpful and took us to view a few different options. Nice Facility. They have climated units, out units some that are large enough to store a good sized rv. Would highly recommend!"

"Jenna was very professional and very helpful"

"Very helpful easy to talk to"

"Great staff and great location! Nicest storage facility I’ve ever seen."

"A very clean storage place. Probably the cleanest I've seen. Only problem was the gate was so slow opening. It was still opening when I drove through. If they're trying to keep unauthorized people out, then that gate needs to move faster...just my opinion."

"Awesome service. Needed somewhere to store my large vehicle over winter. This place was cheaper by almost $200 and offered a great promotion. Account setup was easy and staff was very helpful."

"Perfect location and price for my needs. Excellent staff!"

"Jenna was great to work with!"

"This place is awesome. 1st of all , its Huge, It's like driving into the batcave or something... (Yes, you can actually DRIVE THRU into the building to get to your unit, - if you choose an indoor one.) 2nd all of/ the facility itself is brand new and very clean and well kept up & maintained. Last, but most DEFINITELY not least: Ms. Jenna , the GENERAL Manager is certainly the kindest and most helpful person I may have ever come across in my entire life. Other than being very easy on the eyes, Ms. Jenna is knowledgeable in her field and also great at answering any/all QUESTIONS that you or your family may have whenever you're at #LifeStorage! I've only been a customer for about a month now, however I can tell already that I will be a longterm customer for years to come, And shall certainly recommend this place to everyone I know in the New Lenoxian area."

"I visited the facility but did not book a unit just yet however it is very nice, modern, clean, secure, and very welcoming I think it will be a great addition to the community"