A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
Join our Wait List!
Please provide your contact information below, and we'll notify you when the space you're looking for is available.
Required fields are indicated with an asterisk (*)
An error has occurred! Please address the following errors and re-submit the form.
5746 W Roosevelt RdChicago, IL 6064411.5 Miles Away
Customer Reviews - Life Storage #511, Lombard
We at Life Storage want to maintain the best storage facilities in Lombard, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Teresa was amazing and SO helpful! She was able to answer any and all questions and she was the absolute sweetest! So happy went with this location!!"
"They have the best customer service .the women I talked with (theresa)was extremely helpful answering all my questions and was very courteous thank you"
"Iāve been using this facility for the past two years. They are always friendly and informative. The facility is very clean and well maintained in comparison to previous storage units Iāve used in the past. I recently needed to transfer to a larger unit and they made the transaction seamless. I highly recommend life storage especially the Lombard location."
"Teresa and her staff at Life Storage in Lombard are very kind, professional, and very nice. The facility itself is as clean as could be! Highly recommend this location for any storage needs!"
"The management at Life Storage were extremely accommodating and helpful. Assisted me to figure out the right size units and save money! I highly recommend them for any level of storage needs. Thank you Life Storage."
"Iāve had my Life Storage units for a little over a month. The Lombard facility is clean and maintained. When I needed to upgrade Theresa, the Lombard store manager, was very helpful. I would recommend using Life Storage."
"Great service. Employees are so nice they keep it so clean. Would definitely rent here, came to check out a unit and Theresa was so helpful and gave such good information"
"I talked to Theresa for 20 minutes she was very helpful and courteous store was very clean and I would recommend this storage place to all my friends and family."
"I would highly recommend this facility and location, it is very clean. Theresa always takes the time to explain things to you and is always helpful. Iāve never had an issue here at all."
"We are so happy with life storage! We have used the storage facilities on/off here for a number of years now and we canāt recommend it enough. Janice, in particular, is exceptional with regard to customer service and attention to detail. We highly recommend this facility, especially with Janice as manager there... she goes above and beyond making sure she that your storage is safe and secure."
"Was not impressed with customer service here. We do not recommend it. Security door was broken for weeks and made move out difficult. They had tried to overcharge us for the inconveniences."
"Janice was very helpful we came in just looking for a storage option and she was more then happy to help. We wanted to see another option as well and she was fine with coming back down to get us the other room to look at. Iām leaving here with renting a storage because the experience was very nice and she was super helpful.! Would recommend coming here and I would come again.!"
"The store manager Janice was super helpful in helping us get the right storage unit for our needs and we have had an overall great experience so far."
"Have been dealing with them for a few years now. Candace is great to work with. I believe Life Storage offers a good value and a safe, clean environment. If they could only teach people how to park.... :)"
"Just went into Life Store website and reserved a spot and a few minutes later Janice called me to see if I had any questions. Which I did. She answered them all and saved me a call to them tomorrow. She was awesome."
"Janice is so helpful! I just rented my 2nd unit at the Lombard facility, and Janice made the process so easy. I actually moved to Lombard from another facility because of Janice and how well-managed this facility is! Lombard is clean and warm. Temp is well-maintained and staff is always friendly and helpful. You want to rent here. They are awesome!"
"I have been with Life Storage for two years now.
When life hit me, I needed a place to store my whole house!
I chose this facility, not only based on price, it was based on security and the personalization of the staff.
I have now moved from my 10x15 to a smaller unit, yay!
Janice was incredibly helpful! I have known her for two years (since I first began storing) and she had no issue moving me to a smaller unit, answering all my questions (I had a lot!), and making sure my experience STAYED how it was when I first began storing with Life Storage.
Janice you rock! Thank you again for your help š"
"I've never rented a storage unit before. Janice was so helpful getting everything setup and advised what I could do ahead of time to save time when I came in. I've been happy with the facility so far and would rent another unit from here if I needed to."
"When entering the building Janice was right there with a smile. We were looking for a certain size unit and she informed us that she didn't have one in that size available. She then had me wait a minute while she checked another life storage that was only a couple minutes away. They did have what we were looking for. I want to tell everyone looking for storage to come check this place out. Her going out of her way just to make someone happy was just great. I wish she had my unit just because of Janice. Thank you for everything Janice"
"Janice and her team are terrific. I've used other competing storage facilities and Life Storage is better priced, better managed and really clean. Great communication with the staff. I love that I can pull my vehicle into the bay and unload without having to deal with the weather."
"Came into Lombard office today, and although I wasn't able to rent a unit at this time, Janice was very competent and knowledgeable. I hope to do business with Life Storage in the future. I will definitely recommend your facility to others."
"Theresa and Janice was a huge help. There were a mix up with the size of the unit but it was taken care of right away and we went home happy. Both ladies in the office are so friendly and know what they are doing. My wife and I are so pleased and would recommend this storage facility to anyone who needs a place to store. Janice showed us that there were cameras located on the first floor and the floor that we are renting. She also informed us that they do a daily walk to make sure everything is ok. She also informed us of the security that they have which i was impressed. Theresa finished with us. She also gave us a good run down about the property. She was extremely knowledgeable. What an outstanding service we got!!!"
"Teresa was awesome in getting me my storage unit. Was easy to get going. Facility also seems VERY secure and has a lot of layers to protect its customers"
"Painless process, very great customer service. Super easy to get in and out of the unit. Its nice that the units are indoor and they have a loading dock for your vehicle."
"Facility is very nice and always smells clean and fresh! Theresa in the office is very pleasant and always willing to help with any issues. Would recommend to everyone."
"I was at this store when I got help from a lady named Janice. I was trying to find out the cost and Availability of a storage unit Janice went out of her way to show me the unit its self and to answer any questions I might have regarding it. Janice was very knowledgeable in all questions I had."
"Such a pleasant place and wonderful staff. The assistant manager answered all my questions. I definitely will using you guys for my move! Thank you to your wonderful assistant manager"
"Janice was so helpful to me. She went above and beyond for me, answered my questions, and provided excellent service. The facility is excellent as well."
"I was recently at this location working with outstanding lady, I believe her name was Janice. I went into details with her as to what I was looking for. She was very understanding and professional and explained all the options I would have available, she even explained how you have moving trucks available also which I did not know. I explained how I was just shopping around comparing pricing, and she was never pushy she listened and just went above and beyond what she needed to. I will diffenitly be back and will be using them during my move. Super experience and wished all people could be as pleasant as Janice was with me. Thank you so much."
"I just wanted to add that Janice was amazing from beginning to end. Iām a truck driver and was dreading having to move my personal things into a storage unit. She made everything move smoothly. What I thought was so amazing is that how she handled my situation and reached out to another location to reserve a cargo van for me so I can transport my things easily!!!!! I have to say this amazing customer service was unexpected.... especially from a storage company. She even called me the day after to make sure I didnāt have any more questions !!!!"
"I came into this location and surprised it was a little slower then I thought. Janice the asst store manager was in the bay cleaning when I got there and when I was leaving she was cleaning the elevators. The new girls in the office really have taken good care of this property sense they have been here. Huge difference. When I got inside Janice welcomed me back and when I was leaving she told me to have a great day and she will see me again soon."
"I had the most wonderful experience at Life storage with Janet she went above and beyond to get me checked in and get everything taken care of she should definitely be in management her personality is amazing. Thanks so much for all your help"
"I came into life storage to come get some things out of my unit upon arriving janice greeted me right away. Great service. Will definitely recommend to my friends and family"
"Customer service is always on top of everything. Place is always clean. Girl in the office stopped what she was doing to ask me how my Thanksgiving was. Can't get any better than this place."
"I came in to our stuff in our storage and the lady working was out in the bay making sure there were no puddles. Very friendly. She also reminded me to wear my mask while on the property. Great job!"
"Office smelt so clean and fresh which made me feel that it is very sterile durng this pandemic. Property is very well kept and secure. Teresa was very helpful and very informative."
"I have been a customer here for about 2 yrs now. The other day I came and there was a women, a employee in the building washing down the doors to the units. I thought to myself how nice, someone is finally taking the time to clean this place up. Today I arrived there and she was on a ladder washing windows. I asked her name and she told me it was Theresa. She is really making a difference there. It is so nice to arrive to go to my unit and the drive in bay is always swept, the elevators are always shining and clean and it looks so nice!! She is doing a great job and thought the company should know she is making a difference!!"
"Teresa was such a great help. She has such good patience. I was so undecided and she showed me 3 units and told me how to pack my items and how to protect them. I'm so happy I chose Life Storage."
"Great customer service. I went into the office to see what they had for my moving supplies. Janice helped me figure out when I needed and offered to help me to my car. If we need anything else I will for sure come back. She was a delight!"
"I came in to the store yesterday and there were 2 ladies working. Ā They both were in a good mood. The place was extremely clean and customer service was great. I'm not the one who rents there, came in with my sister but if I ever need storage this will be the place I come to. Hands down.
Thank you Theresa and Janice for the positive attitude you both had. It's hard to find now a days.
Mary"
"Asst store manager helped me with all my questions and concerns about the property. She made great conversation while we were walking to the unit she was gonna show me. Great personality! Place was nice and clean all the way around."
"I went in to make a payment and the girl behind the counter was very nice and she had a big smile on her face when she greeted me. It was kinda busy so as I was standing on line I noticed that it's very clean in there. I will definitely recommend this location to friends and family!"
"I went in to make a payment and the girl behind the counter was very nice and she had a big smile on her face when she greeted me. It was kinda busy so as I was standing on line I noticed that it's very clean in there. I will definitely recommend this location to friends and family!"
"The girl in training was very helpful and informative. Very friendly and helped answer all of my questions throughly. Definitely recommend this place to others!!
Thank you so much for all your help and patience."
"The girl in training was very helpful and informative. Very friendly and helped answer all of my questions throughly. Definitely recommend this place to others!!
Thank you so much for all your help and patience."
"Iāve just recently moved to Lombard and was looking for a unit to store some of my belongings that werenāt going into my new home quite yet. When we walked in, I immediately noticed how clean the facility was and the staff was very nice. We ended up using life storage as our storage facility and at a CHEAPER price because we were able to match their online prices! So convenient! The lady was super friendly and did a great job even though she informed me she was still in training. Our storage unit is the perfect price for us and was super clean! Def will recommend to neighbors and family!"
"100% Met my expectations & Every time I make a Visit to move some things around in My Unit This Ladies Are are always Helping me answer my Questions Plus Cleaning details Teresa & Janice are my to go Ladies for when I move again in the Future"
"Friendly helpful staff. Please book online for specials/reservations so the poor young lady doesnt have to redo the application. She did so without even a hint of complaining/annoyance for me this inattentive old man!"
"I have had a great experience with Life Storage. Ā I had multiple units at the beginning of the last two years. As I have downsize my storage, moved chunks of belongings out, lost my keys and needed to sort things in place, they have been very helpful, especially Jennifer. Ā The place was always clean, well lit and was temperature comfortable at all times. Ā I just moved out of my last unit to another state.
I went from a 10 x 10 and a 10 x 20 into a 5 x 8 trailer that made the move. That was a bunch of selling and giving away my excess stuff. They were always very helpful."
"Highly recommend! Units and facility are very clear, staff are knowledgeable and friendly. Rental initiation and close out process are simple and seamless."
"Used Life Storage transferring from Public Storage. Jennifer was very friendly and helpful, hands down the best storage representative that has ever helped us. A true asset to this facility."
"Jennifer was excellent assistance as it was my first time renting a storage locker and didn't really have a good idea of what to do or where to start in the process. I feel confident I made the right decision and the location is close to my house which is convenient."
"When my monthly rate for a 10x15 climate controlled storage unit in Lyons hit $255, it was time to shop around. This Life Storage facility in Lombard is only three years old and charges me only $83 a month for a comparable unit. Associate Store Manager Jennifer Fitch is extremely helpful and thorough with the details. Very satisfied with my move."
"I visited this place helping my daughter move some things into her space and I was thoroughly impressed with how immaculate the restroom is and the facility itself! Cleanest storage facility I have ever been to! Those ladies that work there do a fantastic job!"
"Candice was super helpful with helping me secure a space. This place is always clean, the people are friendly and its been overall a great experience"
"This place is great! Very new and clean feeling compared to other storage facilities I have been to and that is not only because it is newer, but because the staff cares to clean it.
Candice is the (wo)man! I filled out a request to obtain a storage unit and received a call from her within a few minutes to confirm my unit and move in date for the following day. Candice was extremely helpful once I arrived and showed me a couple different units to understand the sizing that would be best for me.
The process went by quickly as the conversation naturally flowed because she took the time to individually connect and she helped make a relatively stressful day for me less troublesome. I wish I could help her find who is taking her pull carts because that is not nice! I am sure they will turn up soon.
I would recommend this place to others and hope that Candice is there to handle those new customers as well. If there is a higher position for her to be promoted to I hope that that happens soon because she is great at what she does.
Thanks again."
"My husband and I have been renting here since they pretty much opened and we love it! The manager here is a complete sweetheart! Not sure why the first floor is all of a sudden the only floor with a/c and then the spiders but other than that the facility is always so clean!!!"
"Had an amazing experience here. Very helpful customer service. The units are perfect for any type of storage. They helped me pick the unit that was best for me. The manager Candice was very informative and helpful as well. 10/10 recommend for anyone needed to store their personal items"
"Great Customer Service! I came in yesterday looking for a unit and the staff was super helpful and informative. I can be so indecisive sometimes, but Candice was very patient and answered all of my questions :). Will definitely recommend this location. Im very happy with the rates and the customer service."
"We have been customers of Life Storage in Lombard since they opened the facility in March 2017. The staff at the actual location has been great; my complaint is regarding the poor customer service received when I called in today.
I've been working 16 hour days since the Tuesday after Memorial Day and wholeheartedly admit I forgot to pay our storage bills until late last night. When I signed in to one of our two accounts, I couldn't do anything because the account "was being updated". When I tried to sign in today around 1pm, I could get in but was charged a late fee on both accounts.
I called to talk to customer service to see if they could do anything about our late fees and then to make my payment. I told the girl on the phone (I don't remember her name) that I couldn't do anything with the account because of the error message. She immediately seemed to doubt what I was saying and seemed annoyed. She said she had to call the IT department to check what happened. I said please do that then because I only have 16 minutes before I was heading into an appointment at 2:30 pm. Instead of putting me on hold, the girl hung up on me. She didn't say "Let me look into that and I'll call you back" or anything like it. She just HUNG UP. I called back multiple times and got a recorded message so I left a vm. She called back at 2:25 pm and said "I had to call IT and that message auto-generates between midnight and 6am so I cannot do anything about the fees". No apology for hanging up. No consideration for being a multiple unit customer for over 2 years. Nothing.
Again, I understand I was technically late, but I still expect to be be treated with respect and consideration as a customer. Not receive an annoyed tone. Not hung up on (and then not receive an apology). And not receive some consideration for being a longtime customer. Maybe we could pay a discounted fee? Maybe only 1 fee instead of 2? Something to show our business is valued. It's not like we are late all the time. I think we have only been late 1 time before, and we paid the fee because I totally missed the date.
The fact they didn't post this review on their own page just adds to the poor service.
I'm very disappointed in their customer service and am sad to now be looking for another storage facility."
"I had the best experience and its all thanks to Ginger! She is a great person to deal with. She helped me accomplish what I needed to do. Thanks again Ginger!"
"My wife and I experienced abusive customer care from Nicole, the area manager of the Lombard Life Storage. facility on St Charles Road. We have four of the larger storage spaces and have been customers for over a year..Somehow, : Life Storage has been charging us $10 a month insurance on the second of 4 spaces, and none of the other 3,. despite my having hand- delivered a rider from our insurance company. We were trying to resolve the overcharge, but Nicole was intent on proving us wrong , not helping us. She claimed I was informed by an employee that my wife would have to come in and sign a form, yet she refused to talk to me, with my wife present , because I was not on the lease. This is only one example of the total lack or respect."
"My wife and I experienced abusive customer care from Nicole, the area manager of the Lombard Life Storage. facility on St Charles Road. We have four of the larger storage spaces and have been customers for over a year..Somehow, : Life Storage has been charging us $10 a month insurance on the second of 4 spaces, and for none of the other 3,. despite my having hand- delivered a rider from our insurance company. We were trying to resolve the overcharge, but Nicole was intent on proving us wrong , not helping us. She claimed I was informed by an employee that my wife would have to come in and sign a form, yet she refused to talk to me, with my wife present , because I was not on the lease. This is only one example of the total lack or respect."
"I had the pleasure of dealing with Alimasi to rent a unit. He was SO friendly and helpful. I showed up last minute, literally minutes before they closed. Alimasi not only stayed past closing to help me, but made me feel so comfortable and didnt make me feel rushed at all. Even with it being a holiday weekend so in sure he had much better things to do than stick around for a stressed out, last minute customer who was totally unorganized and all over the place. This guys awesome and I'm so happy I chose this location to rent a unit."
"Amazing facility! I found them while Googling how much space I need.
They have a 360 of each unit and what and how to store.
Mas, the manager is upbeat, friendly and knows what hes doing!
Have only had my unit for a week and very satisfied.
Low pricing, clean, well lit, very very secure, and even being on the 4th floor, my move to storage was a beeeze!
Thanks!"
"This place is great and the staff is really professional! The Associate Manager Mas was informative and helpful. Answered questions I wouldn't have thought to ask."
"Candice runs an amazing operation. Candice was so attentive to our needs and treated us with the utmost respect. If Life Storage is any reflection of her professionalism then Life Storage deserves 6 stars! Everyone needs to come see Candice for any of their storage needs! What a great place!"
"This storage place is amazing. It is clean and the staff is awesome. I have dealt with two people and they always answer all of my questions and assure me I am receiving great service. Candice and Mas are very professional and have always answered my questions to the fullest extent. This past visit I dealt with a trainee named Barb and she was very kind and learning fast. I would recommend Life storage on St Charles to anyone who needs a unit."
"I have been storing here for almost a year and I cant say enough anout this facility and the management. Candice is always so friendly and gives great customer service. I highly recommend this place to everyone."
"The stress of moving is horrible, but Candice did an exceptional job making this move soo much easier. Great clean facility! I will recommend not only this location but most of all to ask for Candice to all my family and friends in the area. 5 stars!"
"More than exceeded. I was in a rush to find somewhere to store literally my apt. Being a single mom of 2, finances arent stretchable. For the size of the unit and price, how could you beat it? Plus the manager was awesome!! Great customer service!!! I am beyond grateful for Life storage!!"
"The facility was well maintained, the options were great for storage and easy to get to. It is great that the lights come on as you walk past. And the security features are excellent. "
"I'm very pleased with my experience with using Life Storage. I've now dealt with Candice multiple times and each time I feel like a friend. She's great. I just met Lexi too. She's pleasant as well. I appreciate the access process. Having flatbed carts readily available is a major plus. Being able to use the van to move items to my storage unit is a huge advantage. This location is only 9/10ths of a mile from my home, so it's extremely convenient. Everything about my experience thus far has been way above my expectations."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Chicago, Lombard and Villa Park
Our self storage facility on E Saint Charles Rd is located east of the Veterans Memorial Tollway N, between S Westmore-Meyers Rd and S Harvard Ave, near Westmore Woods. Click here for directions to this Life Storage.
At Life Storage Facility #511, we offer great property security systems and clean, affordable storage units to rent for the residents of Villa Park, Lombard, York Center, Addison, and other neighborhoods in Lombard, IL. Call us with questions, reserve online, or click here to compare other storage units in Chicago.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: Closed
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
