Customer Reviews - Life Storage #416, Lindenhurst
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We at Life Storage want to maintain the best storage facilities in Lindenhurst, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Lindenhurst (#416)
4.92 out of 5
based on 41 of our most recent Reviews
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- Carol J from Lindenhurst, IL
5.0 out of 5
"Completely satisfied in every way! The entire facility was neat and clean and a great location for me. The unit I have seems to be very safe and secure from the weather. I was able to obtain my unit very quickly and both people I talked to were very helpful and kind. The entire experience has been positive and I would use you again if needed in the future. Thank you so much!!"
November 16, 2018
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5.0 out of 5
"Great people and clean and well maintained facility and vehicle. Definitely recommended and will return for future needs. Thank you."
June 23, 2018
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- Cheryl from Lindenhurst, IL
5.0 out of 5
"I didn’t have insurance in place but as soon as I did they called me to sign document to avoid unnecessary charges"
April 19, 2018
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4.8 out of 5
"Expectations were met, no issues or problems. Employees were attentive, personable and efficient. Rented space was clean and secure."
March 27, 2018
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- Rebekah from Hainesville, IL
5.0 out of 5
"I was VERY impressed. From my FIRST phone call, to my first visit, it was an excellent experience. I moved to Hainesville from Pennsylvania and having the storage facility transaction be a breeze was most helpful and appreciated. I feel valued as a customer and was treated with over the top professionalism at the actual location! "
March 05, 2018
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- Laura from Lake Villa, IL
5.0 out of 5
"Thank you Gus for the wonderful service and options. If there are any Uncle Bob pens leftover please let me know. Thank you"
January 19, 2018
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- Lisa from Lindenhurst, IL
5.0 out of 5
"Gus was amazing. During a very stressful time for us and the move, Gus made this part of renting a storage unit easy and stress free. He was professional and delivered exceptional customer service. We were thoroughly impressed with everything and would recommend this location to anyone."
December 18, 2017
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- Sandra from Lake Villa, IL
5.0 out of 5
"Not often are you treated as nice as Gus and the people I even spoke with on phone at the Lindenhurst facility "
November 29, 2017
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5.0 out of 5
"The Lindenhurst facility is first rate, the manager Melissa and asst mgr Gus were always helpful and ready to help. the unit was excellent, i had no issues with security, weather or pests. Thank you !"
September 27, 2017
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- Michelle from Antioch, IL
5.0 out of 5
"The facility was very clean and I was treated with exceptional service. I would highly recommend this storage place."
September 26, 2017
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5.0 out of 5
"Your staff, Gus and Melissa are the greatest people, always helpful and cheerful"
August 07, 2017
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- Richard from Lindenhurst, IL
5.0 out of 5
"Sometimes closed for lunch when I went
Otherwise everything was great"
July 23, 2017
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- Kirsten from Mundelein, IL
5.0 out of 5
"Everyone was super nice explain everything so early they showed us how to use the lock the explain that very nicely greeted us overall experience was amazing."
March 17, 2017
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5.0 out of 5
"Facility extremely clean, staff very pleasent, convenient"
November 19, 2016
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- Judith from Lake Villa, IL
5.0 out of 5
"As far as I'm concerned, Uncle Bob's [Life Storage] Self Storage is the ONLY option because they were truly the best! I felt extremely comfortable renting a storage unit there -- secure....well-lit...clean! Why would any one go any place else!? "
October 23, 2016
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- James (Jim) from Lake Villa, IL
4.8 out of 5
"The whole process was like a well oiled machine, no hassle. That's what I like!"
May 25, 2016
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- Elizabeth from Lake Villa, IL
5.0 out of 5
"My first experience setting up the unit was very professional."
March 23, 2016
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- United Parcel from Palatine, IL
4.8 out of 5
"Amanda was extremely helpful in helping me set up my storage needs by responding immediately and providing important information for me and my company. We will definitely be using Uncle Bob's [Life Storage] Storage again."
January 25, 2016
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- Craig from Lindenhurst, IL
5.0 out of 5
"Nice facility and helpful staff. A little more expensive than another unit I have but a much better experience."
December 24, 2015
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- Cheri from Lake Villa, IL
5.0 out of 5
"Your manager Amanda was absolutely the best. Great manage. What more can I say. "
November 25, 2015
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- Steve from Round Lake, IL
5.0 out of 5
"It was easy to rent from you and I liked the internet access."
November 23, 2015
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5.0 out of 5
"I really enjoyed doing busness with you all. If I need to store a vehicle again I will use your busness"
October 23, 2015
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5.0 out of 5
"Most of our contact was with Amanda, so we could not tell if my experience with her was typical or not. However, she was professional and extremely helpful, and she seemed deeply invested in trying to meet our needs as fully as possible. She certainly represents the company well, and we would be very glad to work with her (or someone like her) at any time again. "
September 23, 2015
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4.6 out of 5
"Your team of Tom, Martha n Jose in Bellvelle, NJ store 726 simply outstanding!"
August 31, 2015
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- Holly from Lake Villa, IL
5.0 out of 5
"We are very happy there and have referred others to rent from you. Keep up the great work!"
August 28, 2015
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4.2 out of 5
"I've had an Uncle Bob's [Life Storage] in North Carolina and Two in Illinois and think they are great. Clean, well managed and secure. Would Definelty use you again and recommend to my friends.
THanks for asking"
July 23, 2015
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5.0 out of 5
"Associate was very helpful and location was very clean"
June 26, 2015
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- Theresa from Lake Villa, IL
5.0 out of 5
"The staff was professional AND friendly. Most wonderful storage experience of my life!"
March 23, 2015
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5.0 out of 5
"Neatness and cleanliness of the facility is what drew me in."
November 26, 2014
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- Angela from Lindenhurst, IL
5.0 out of 5
"I didn't know I would be offered a first time storage user help. This consisted of different sized boxes, packing tape, info packet, etc. I appreciate everything and the whole experience was very easy to follow. "
October 29, 2014
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5.0 out of 5
"Amanda was always helpful. I was never greeted with anything less than a smile. Whatever I needed, she was professional and courteous. She is truly an asset to your company and to the self storage industry. I would not store with anybody but Amanda and Uncle Bob's [Life Storage]. "
September 23, 2014
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5.0 out of 5
"Amanda is great! I forgot to update my credit card online when I received a new card due to fraud, and she called me to advise the payment didn't go through before my account was past due. She is always exceptionally friendly and provides great customer service."
September 03, 2014
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5.0 out of 5
"Storage unit is very accessible physically, and I especially appreciate the 24/7 access to the unit."
August 27, 2014
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- Mark from Lindenhurst, IL
4.9 out of 5
"Neat. Clean. Liked the scheduled security walk-through to inspect property. Video surveillance.
The reason for the lower score on being greeted promptly was due to employee being out on scheduled security inspection. Sign noting this was on the door. "
July 31, 2014
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- Chris from South Barrington, IL
5.0 out of 5
"the associate that tended to my needs was absolutely great."
June 01, 2014
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- Stacey from Ingleside, IL
4.5 out of 5
"The manager is very nice, she was the reason I chose that storage facility. It was a little farther then I wanted to go. But it was very clean and available 24 hours."
May 21, 2014
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5.0 out of 5
"Amanda was the store manager that worked with me. Exceptional customer service. Extremely friendly and positive and was a pleasure to work with. She was very thorough and made sure I had everything I needed and walked me through the entire process."
April 28, 2014
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5.0 out of 5
"Amanda is always at the top of her profession and is very cordial at all times. We appreciate her dedication to our needs and any concerns we may have especially with extremely rough Winter 2013-2014.
Sincerely,
Harold, Heidi and Hillary"
March 05, 2014
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- Cindy from Lindenhurst, IL
4.2 out of 5
"I have no problems. the storage unit is always neat and clean. It would be helpful if you had something in the doorways to hold open the door."
December 24, 2013
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- Nannette from Antioch, IL
4.8 out of 5
"We like the security improvements made since you have taken over, and as such understand a portion of the rent increase.
However if these increases continue we may be forced to rethink our ability to stay."
November 30, 2013
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5.0 out of 5
"Kristine was very knowledgeable and always greeted me with a smile. What a great employee and representative!"
September 24, 2013
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