Customer Reviews - Life Storage #25, Savannah
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We at Life Storage want to maintain the best storage facilities in Savannah, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Savannah (#025)
4.77 out of 5
based on 59 of our most recent Reviews
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5.0 out of 5
"I have been very pleased with my first space and equally pleased when I had to get another space immediately."
April 26, 2019
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4.8 out of 5
"On initial contact with store #25, the associate (Marcy Coles) explained that no space was currently available, but that she would notify me immediately if space would become available. Indeed, space did become available and she was able to provide services that met my requirement. Please pass on my grateful appreciation to Ms. Coles."
August 01, 2018
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5.0 out of 5
"I do business in both Savannah GA and Mechanicsburg PA. BOTH stores and staffs are excellent to work with. "
March 26, 2018
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- Eugene from Statesville, NC
5.0 out of 5
"Etaki and Marce were very helpful, and when we explained our needs they offered solutions that helped. They were very friendly and responsible and knowledgeable. A nice experience. "
February 24, 2018
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5.0 out of 5
"Awesome service. She knew what she was doing and knew her stuff. I feel she went out of her way to make sure i got a unit that was big enough. "
January 26, 2018
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5.0 out of 5
"the manager there is wonderful!
abercorn location in savananh, ga.
thanks
angell usher"
November 28, 2017
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4.9 out of 5
"The office staff are all very helpful and friendly."
August 27, 2017
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4.9 out of 5
"A definite step up from the previous storage company we have used!"
August 23, 2017
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5.0 out of 5
"Everyone in the office seemed to remember me from a previous summer and were very friendly and helpful."
May 01, 2017
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5.0 out of 5
"Yolanda was absolutely wonderful . She not only was kind and patient but she called me by my name when I came into the office 3 days later. I am very pleased with my choice to have my possessions stored at Life Storage!!"
April 18, 2017
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4.8 out of 5
"The two ladies that works at the front desk are great."
April 18, 2017
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- Virginia from Savannah, GA
4.0 out of 5
"You have a very professional & friendly staff in Savannah! Thank you!"
January 28, 2017
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5.0 out of 5
"Teresa and Michelle were both very professional, knowledgable, and greeted me with a smile. I would recommend Uncle Bob's Self Storage at 10901 Abercorn Street in Savannah Georgia to anyone in need of storage space."
January 10, 2017
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5.0 out of 5
"A cheerful, happy, team greeted us, answered all our questions and helped us get set up. This was exceptional customer service, a rarity these days. "
November 02, 2016
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- Jennifer from Savannah, GA
5.0 out of 5
"The staff specifically Yolanda were extremely helpful and very knowledgeable about all of the services you provide. She a
walked me through the registration process and she took the time to answer all of my questions. Excellent service! "
October 31, 2016
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- Sarah from Western Springs, IL
5.0 out of 5
"The girl in the office that assisted us went above and beyond to make us feel welcome and ease any concerns. Extremely professional and kind!"
September 23, 2016
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5.0 out of 5
"This is the best storage experience we have ever had. Love the personalized gate code, the cart available at elevator, and the cleanliness of property."
June 27, 2016
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- Jessica from Savannah, GA
5.0 out of 5
"The ladies at my unit location (10901 Abercorn Ext)
were always helpful, friendly, and kept the place very neat. "
May 02, 2016
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- William from Savannah, GA
4.8 out of 5
"Staff was friendly, helpful and seemed to appreciate my business. "
April 28, 2016
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4.8 out of 5
"Very Happy with the Facility thus far! Would probably like a little larger unit with possibly shelving at some point. Other wise, have been very pleased. "
March 08, 2016
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5.0 out of 5
"They even try to call me if I forget my payment, what Moore you ask.
Have a wonderful and safe Holiday."
December 17, 2015
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- Brittany from Savannah, GA
4.6 out of 5
"We are very pleased with the ease of renting the storage unit. The employees in the office were very helpful, the dolly and elevator helped us get our belongings into the 2nd floor unit easily, and overall, Uncle Bob's [Life Storage] has been the smoothest part of a complicated move! Thanks!"
August 28, 2015
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5.0 out of 5
"I had Uncle Bob [Life Storage] on abercorn street they will always friendly and took me as part of the family"
August 23, 2015
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- Briana from Fayetteville, NC
5.0 out of 5
"The ladies at the uncle bobs on abercorn are so awesome !!! They deserve raises ! Very professional, knowledgable, and kind. I ask a lot of questions and they were patient and answered them all. I will recommend this storage company always!"
July 23, 2015
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4.9 out of 5
"The ladies who I spoke to were very helpful and easy to talk to. They seemed genuinely invested in helping me and did more than I expected to make sure I got exactly what I needed"
June 29, 2015
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- Margaret from East Meadow, NY
5.0 out of 5
"Your staff is friendly and efficient and your facility is quite clean."
June 15, 2015
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5.0 out of 5
"I cannot imagine a more helpful and friendly employee than the young lady who helped me with my rental. My interaction with her has restored my faith in my country and humanity itself.
"
March 27, 2015
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- Alexander from Richmond Hill, GA
4.6 out of 5
"Prices are very reasonable. Staff was very nice and extremely professional. This was everything I expected from a storage facility "
January 27, 2015
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5.0 out of 5
"Great to see same location leadership in the office almost 2 years after I started my rental lease.
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January 23, 2015
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- Victoria from Savannah, GA
5.0 out of 5
"They went above and beyond the call of duty to take care of my needs as a customer. "
November 26, 2014
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- Richard from Savannah, GA
3.4 out of 5
"When I asked about rates for a long term arrangement the reply I perceived was that Uncle Bob [Life Storage] doesn't make deals "
November 26, 2014
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5.0 out of 5
"This was a difficult time move for me. Teresa was very nice and helpful. This is my 2nd space at this facility and I feel it is as safe as it can be."
October 30, 2014
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- Katharina from POOLER, GA
3.9 out of 5
"The associate didn't fully explain rental terms with the moving truck resulting in us not being able to use it and messing up our entire moving process. "
September 30, 2014
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5.0 out of 5
"The staff was awesome! They kept a on eye out on our unit & called promptly when an issue came up concerning our lock. We're very grateful of their help."
September 25, 2014
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4.4 out of 5
"There were never flat carts available when needed so my suggestion is to have carts available for each entrance way.
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September 23, 2014
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4.8 out of 5
"Space was available with short notice at a reasonable rate."
September 06, 2014
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4.8 out of 5
"Overall security is great. I wished the access to the storage units could be extended one hour later. "
August 28, 2014
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- Health Care from Savannah, GA
3.7 out of 5
"The ceiling insulation in my unit # 502 is falling down. Whenever I open the door it is all over the floor. also, There are always cobwebs around the lock when I try to open my door. Other than that, it is an excellent facility. "
July 29, 2014
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3.8 out of 5
"The door is very difficult to open and shut... The ceiling has coating that is falling down.. Door needs to be fixed better , thanks in advance "
July 25, 2014
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4.9 out of 5
"It was nice meeting you all and doing business with you, but must say I hate moving and don't want to go through that again"
July 24, 2014
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5.0 out of 5
"The 2 "T"s in the office are Rock Stars. Not only are they kind and personable , but we refer several clients to them and they love them also. Great team and the facility is the best kept facility I have ever seen."
June 27, 2014
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- DeVegter from Tybee Island, GA
5.0 out of 5
"I have never had to use a storage unit before. I really did not expect it
to be so clean and secure...but it was!
If i have to store anything again.....i will definitely come back to the Abercorn Uncle Bob's [Life Storage]."
June 23, 2014
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- Shirley from savannah, GA
4.8 out of 5
"To my best knowledge I love Uncle Bob's Storage and would recommend this facility to anybody that wants a well clean and nice storage that has security camera's on the property. "
June 02, 2014
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4.6 out of 5
"I really enjoyed the personality of the sales representative she was attentive and respectful. You can tell that she really loves her job. "
May 29, 2014
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4.4 out of 5
"everyone was polite and courteous
I had a short term need and i worked perfectly
"
May 23, 2014
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- Dr C Mickler from Savannah, GA
4.4 out of 5
"the fees are too high.
other than that it was met w great friendly employees.
lower the rates!!!"
April 23, 2014
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5.0 out of 5
"Have had bad experiences with other storage facilities."
March 26, 2014
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- Shandra from Savannah, GA
5.0 out of 5
"The associate service was helpful to us being this was our first time having to rent a storage space. The offers we got with the rental truck & no rent to be paid for the month of March, awesome!!!! Thanks Uncle Bob [Life Storage] for great service."
March 25, 2014
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3.9 out of 5
"We needed a storage space for only a week but had to pay for a whole month. Wish u could prorate for shorter periods of time"
March 23, 2014
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5.0 out of 5
"I was highly impressed with the staff. Everyone I dealt with was friendly and competent. "
March 23, 2014
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- Charles from Savannah, GA
5.0 out of 5
"It is always a pleasure to deal with employees of unclebobs."
March 08, 2014
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5.0 out of 5
"Hello Uncle Bob’s Customer Satisfaction Survey, This was my first experience ever renting a Storage locker. So the only expectation I had was I hope my instincts were right and this was a safe and clean Storage locker. I picked Uncle Bobs on Abercorn St. in Savannah because the name sounded family friendly (“Uncle Bob’s”). Manager Teka has made this an AWESOME first time experience for us. I have been to our Storage locker several times picking up items and dropping off. When I see Teka she is always so friendly and asks if I need some assistance. She is the Best. Ten Stars!!!"
February 27, 2014
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5.0 out of 5
"The facility was very neat and clean and the manager was very friendly,professional and helpful. This is the best storage facility I have used. "
February 26, 2014
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- Charles from Savannah, GA
4.8 out of 5
"I already have been with storage units several times and knew what to expect."
February 25, 2014
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- Timothy from Savannah, GA
4.0 out of 5
"Hi I have been a customer for many years and overall happy, but this past month of January I paid storage fee before the 11th and was still charged a late fee, I went to the office and they informed me that I was sent a letter, but I did not receive one. I get the new change goes into a effect now and payments must be in by the 7th-(no problem). I do feel I should have been granted a one time pass on the late fee.
thanks tim"
February 05, 2014
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- Kathleen from Savannah, GA
5.0 out of 5
"The young women at the Savannah Abercorn St location are an asset to your company. They are friendly and professional. Always willing to answer questions about my bill. I appreciate them so much."
January 25, 2014
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- Winford from Richmond Hill, GA
5.0 out of 5
"I was always treated with respect and the associates at the facility were very professional.
"
December 23, 2013
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- Kirenda from Port Wentworth, GA
4.8 out of 5
"Miss. Titka and Teresa were very exceptional. Their service was impeccable. Their always willing to help and they understand. I'm definitely going to miss them. "
October 31, 2013
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4.8 out of 5
"Etaki was especially helpful. She "owned" and dealt with my issues in a quick and effective fashion."
September 16, 2013
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