Storage Units near Windsor Forest in Savannah, GA 31419

"Great facility"

"Great service and friendly staff! I would keep using this storage service and recommend"

"They helped me move in when I was in a rush and had to change my day and times twice. Thank you!"

"Do not use this facility. I rented 3 units in the climate controlled building. 2 were covered in rat droppings. Lost expensive furniture and a rug. They said it’s not their problem and to take it up with the insurance company. They reimburse $500 . Basically told I should have bought more insurance. I never would have expected a rat infestation in a climate controlled area. Never had it anywhere else. I would never rent here if had known. By the way I spoke to 2 other tenants in the adjacent climate controlled building and they were covered in rats as well. Bottom line ....stay away from here"

"I have been using Life Storage on Abercorn for a few months now and I have no issues. The staff is always professional and helps me when needed."

"Within a week of renting, while I was struggling with moving heavy equipment into my unit, a LifeStorage employee rudely and abruptly interrupted me as she was driving by and I ended up dropping my $2000 lathe. Her reason for bothering me was to ask me for a Google review. Here's your review."

"Extremely Poor Customer Service- I rrecently had a $2500 item stolen of my boat while in storage.  I was told oh too bad our security cameras were not working last month.  I was never informed that their security system was down.  I would not store a rock with this group."

"No consideration for death in family don’t mind emailing you to tell your your space went up but won’t even call or email to tell you they put a new lock u have to pay for on i"

"Best storage experience I’ve had, and Lauren made it super easy! Totally recommend and amazing prices as well as the best customer service I’ve had!"

"I came to Life Storage looking for storages Seantay was nice and happy to assist me."

"Five stars for the staff, as for as the facility, 2 Stars. Old looking, cameras are few and some are blocked. A dimwitted person could rob the place blind. Fencing is a joke. Panels/ no chain link or barbed wire. I'm pulling out ASAP."

"Very thorough and helpful. I am more than happy to recommend to anyone who needs storage!"

"Shante's poor customer service skills needs to be addressed..she needs to learn how to watch her tone when talking with customers. It is not what you say, it's HOW you say it."

"Sweetest lady,very nice and polite. Clean location"

"Reasonable rates for those who need storage space"

"Great staff and experience!"

"Ms. Shericka was a great help with a great attitude and definitely would recommend anyone to come see her for great rates and for an excellent customer service experience."

"Great customer service! Shericka is wonderful"

"Great customer service Ms Theresa and the new manager Shericka was very nice and courteous..."

"Ms.teresa is awesome. Very helpful polite and sincere"

"Marty was the greatest at helping me transfer to a new unit I highly recommend life storage and I will tell my friends."

"She was the best I ever had with life storage , she needs a raise or a promotion. She is definitely amazing !!!!"

"Teresa made this entire process very smooth and easy. Thank you!!!"

"Thank you Mrs Angel for your amazing customer service, you made such a stressful day of moving, end in a fast, easy and stress free experience. Thanks to Life Storage for hiring an Angel.🥰"

"I've never used life storage before, but Seantay made the process so easy and stress-free. She was very knowledgeable and helpful in finding a unit that is best for me. Great experience!!"

"Miss Marcy and Miss Teresa were both amazing to me when I needed help on settling my unit and moving things in and out. They were both extremely professional and pleasant whenever I had a question or just spoke to them in general! I highly recommend coming here. Thank you guys so much for all of your help!!!"

"They are absolutely wonderful & accommodating!!!"

"Marcy is a lot of help and a ball of energy!!!"

"Teresa was really awesome and helpful she help me a lot in my move into my store unit thanks"

"The service, staff and the overall experience was great. However, not having a working restroom is a big deal! Offering hand sanitizer is great, as well as making sure everybody wore masks. I would have also liked to have seen water and or a vending machine."

"Teresa was great"

"Yolanda service was pretty good"

"Yolanda was,excellent"

"Yolanda was nice service with a smile"

"Won an auction! MARCY Took amazing pictures and very professional!"

"Mrs. Maracy was very accommodating and friendly. She took the time during her lunch break to facilitate my move into the storage. Maracy Attitude and professional professionalism reflects great life storage And is Stellar example for all fellow associates to emulate."

"I always have a great experience with Marcie. She's always helpful and knowledgeable when I speak with her. Thank you for all your help!"

"Marcy was very, very helpful!!! She got me a discount on my unit & walked me you to & showed me the unit. She was very polite & helpful. I would definitely suggest this location to anyone in need of a storage [email protected]"

"Great customer service Ms. Marcy was very nice and helpful"

"Very nice manager who always smiles and resolved any issue"

"Marcy was extremely rude and unprofessional. Don’t know if it was because I was there first thing in the morning and interrupted her chick fil a breakfast ...Felt really uncomfortable because she kept making demeaning comments and laughing after she heard me discussing details about the unit over the phone in Spanish. She kept trying to push their own insurance over and over even after explaining I had my own insurance. Do not recommend."

"both staff members were AMAZING! Tika and Marcy were able to answer any and all concerns I had and were a pleasure to work with."

"We have 2 storage units in a supposed "climate controlled" building. It's been 2 MONTHS and the air conditioning has not been working. We notified them 2 months ago and they said "we put in a work order, theres nothing else we can do". I tried calling the regional manager and no response. I tried calling corporate headquarters and was told it would be taken care of, but it's been 2 weeks and it still is not fixed. This is July/August in Georgia where the heat gets to be unbearable. All of my belongings in the unit were hot to the touch, including my artwork that we paid (close to $200 per month) to have stored in a climate-controlled unit To top it off, the Exit gate is broken and the staff are rarely in the office."

"Worst of the worst We have 2 storage units in a supposed “climate controlled” building. It’s been 2 MONTHS and the air conditioning has not been working. We notified them 2 months ago and they said “we put in a work order, theres nothing else we can do”. I tried calling the regional manager and no response. I tried calling corporate headquarters and was told it would be taken care of, but it’s been 2 weeks and it still is not fixed. This is July/August in Georgia where the heat gets to be unbearable. All of my belongings in the unit were hot to the touch, including my artwork that we paid (close to $200 per month) to have stored in a climate-controlled unit To top it off, the Exit gate is broken and the staff are rarely in the office. Stay away from this place if you value your belongings!"

"Worst of the worst We have 2 storage units in a supposed "climate controlled" building. It's been 2 MONTHS and the air conditioning has not been working. We notified them 2 months ago and they said "we put in a work order, theres nothing else we can do". I tried calling the regional manager and no response. I tried calling corporate headquarters and was told it would be taken care of, but it's been 2 weeks and it still is not fixed. This is July/August in Georgia where the heat gets to be unbearable. All of my belongings in the unit were hot to the touch, including my artwork that we paid (close to $200 per month) to have stored in a climate-controlled unit To top it off, the Exit gate is broken and the staff are rarely in the office. Stay away from this place if you value your belongings!"

"We rented a unit for a few months between moves.  While at the counter, in-person, we requested to be put on autopay after the attendant asked if we wanted to do so.  We said yes, but they apparently never did it because we missed the second month's payment and were assessed a late fee.  I called to clear things up and the woman said she could not credit us the late fee until we pay the second month.  She told me I could do it online so I wouldn't have to come to the facility.  So, I told her I would do that, hung up, and paid online.  We were never credited the late fee, so I called again.  The same woman said I needed to TELL her I was going to pay so that she could credit the late fee (I thought I did that via phone), and that now there is nothing she can do to credit the fee.  I was unhappy so I called the Life Storage corporate number and spoke to someone there who promised to look into it.  To no avail.  I have never heard from anyone and never got credited the late fee.  Mind you.. the only reason we were charged the fee was due to their error of not putting us on auto pay when we requested it and they also never sent an invoice for the second month.  If they had, I would have known we were not on autopay and could have cleared up the mistake and paid on time.  The main reason for the negative review is that the woman was very rude to me on the phone when I tried to settle the issue.  So, in summary, they made several mistakes that they would not rectify and then were rude on top of it.  Will never use them again or recommend them."

"We rented a unit for a few months between moves. While at the counter, in-person, we requested to be put on autopay after the attendant asked if we wanted to do so. We said yes, but they apparently never did it because we missed the second month's payment and were assessed a late fee. I called to clear things up and the woman said she could not credit us the late fee until we pay the second month. She told me I could do it online so I wouldn't have to come to the facility. So, I told her I would do that, hung up, and paid online. We were never credited the late fee, so I called again. The same woman said I needed to TELL her I was going to pay so that she could credit the late fee (I thought I did that via phone), and that now there is nothing she can do to credit the fee. I was unhappy so I called the Life Storage corporate number and spoke to someone there who promised to look into it. To no avail. I have never heard from anyone and never got credited the late fee. Mind you.. the only reason we were charged the fee was due to their error of not putting us on auto pay when we requested it and they also never sent an invoice for the second month. If they had, I would have known we were not on autopay and could have cleared up the mistake and paid on time. The main reason for the negative review is that the woman was very rude to me on the phone when I tried to settle the issue. So, in summary, they made several mistakes that they would not rectify and then were rude on top of it. Will never use them again or recommend them."

"The entire staff is helpful and courteous."

"Tika, Is awesome as well as the other staff members here. I've had a unit here for 3 years now. I had an emergency situation come up and tika helped me out and made me feel calm. Everything got taken care of fast and easy."

"Marcy in the office was so nice and welcoming, and helped me with all my dumb questions. The place is clean and well lit."

"Good job with dealing with customers! Workers where nice and very respectful!"

"I came in the office to get a storage unit and there were two wonderful ladies at the desk, Marcy and Tika ready to assist me with my previous reservation. They were super nice and professional. So far I give this place and customer service a 5 * rating. Thank you ladies for a job well done!"

"Etaki was very helpful registering me and my friend into our locker, and showing us how to do everything. Great service!"

"I love coming here great customer service !!!"

"ANSWER THE PHOOOOONEEEEEEEE!! your lack of answering the 20 times I called has caused me to Incur late fees.. I have never worked at a front deck, so I can't imagine how incredibly difficult it is to pick up a ringing phone.. But I feel o saw you on the phone chit chatting one time I was in there."

"Staff was not helpful at all"

"Terrible, waited an hour for us to be helped, only acknowledge ONE TIME. By the time we got up to Marcy she quickly shut us down and claimed they had no unit available in the size we wanted. When we told her there was available storage online her reply that was this morning maybe it was this morning but she wasted literally an hour talking about credit card percentages and amazon orders. honestly she was so lazy, and unhelpful, a toddler could have did her job. Wouldnt recommend, or attempt to deal with their lazy, incompetence. Completely understaff, and unprofessional. Id rather eat nails then spend another minute listening to her giggle and Smell her nasty glade plug in."

"Marcy was so wonderful and excellent very helpful I was so fascinated by how professional she was."

"Clean and safe. Friendly staff. Open when other storage places aren't. Happy with the experience I've had."

"Expidient process with employees that were very Friendly and professional. Will highly recommend this location."

"Easy, fast process with employees that were very helpful and professional. Highly recommend this location to anyone."

"Love Tika & Marcy"

"I had talked to Tika and had she was very friendly and explained everything in grate detail and I would recommend this place to anyone I know"

"Great customer service. Highly recommend."

"The manager at the facility took care of me and all my problems and made everything good after I made a mistake online she was able to correct it"

"Tika was quick and efficient in helping me get a unit. We discussed the deals of the day and the best fit for me. Great customer service experience."