Self Storage Units in Hapeville, GA

"Viondi was amazing! Efficient, helpful and friendly, he went above and beyond. I was having a lousy day and he made everything so easy! Thank you!!!"

"Viondi provided fast and courteous help with my payment renewal. Excellent service thanks so much!"

"Been here since 2019. Always helpful and very responsive. Mr. Viondi always greets with a smile and very respect."

"I have nothing but high praise for the people involved with helping me and my storage requirements! Due to staffing challenges like most businesses these days there were some difficulties getting a live body but once connected the service was excellent and extremely professional."

"Chris way very helpful today and in explaining what I really need far as storage size."

"I had a great experience getting my unit. Chris was awesome and very helpful. Would definitely recommend!"

"Friendly, clean, and safe. I am very happy with the staff and facility."

"Sharronda was super helpful with getting me into the perfect space for my items. She’s patient and thorough. Thank you for making my move easy."

"Had a communication error with my card and got a text that my things were going to be sold- I immediately called the store and to my pleasant surprise the store manager Micheal not only helped me but was so kind and understanding. Definitely a good experience."

"Signing up online, using the storage unit, and cancelling all went very smoothly"

"Great customer service from Jonathan!"

"Great service from Jonathan"

"When I moved to Atlanta, I was concerned about where in the world I would put all of my stuff. Moving from a house full of furniture as a solo woman to a smaller place as a couple, I had to put a few items away for a bit. Luckily I found Life Storage! I won't lie, I don't love the fees and there has been a major, recent price increase and I am bloweddddd. BUT - I won't act like they don't still deserve love for offering exactly what I pay for. First, this location is glowing to be a storage facility. So many other storage spots that I've been to don't seem to consider the lobby/office design when building, just the storage spaces (and maybe not even then). But Life Storage and their blue/yellow branding have seemed to made it a staple within their locations. With a very large lobby area that is housed behind two large, sliding entry doors, the first walk into the building is a bright one. The area is always well-lit, not packed with people and extremely clean. This location also has a spacious office/packaging store which has its own entry door and connecting door to the lobby, along with bathrooms, an elevator and a conference room of sorts. I also love that they have a certain section for all of their carts which means they aren't scattered all over the lobby. I'm super bummed that people were being awful and apparently stealing their carts, so now they are located in the front office and require guests to sign them in and out. Shame on folks! There are multiple levels and I made sure to get one on the first floor. The space is always well-lit when I visit my storage space, something that is really important to me in those long, winding hallways. I opted for one of the larger, climate-controlled spaces and it's seriously a great amount of space. Although I appreciate how clean and bright the space is, I really wrote this review because the manager, Kristen, is really wonderful. One day I didn't secure my lock properly, making it possible for someone to steal my stuff if they really tried. Kristen contacted me multiple times to let me know but I was traveling, and then actually forgot when I got back to Atlanta. I finallyyy remembered and went there to grab some items and secure it back. Would you all believe that I did the same thing again somehow?! Lol. Luckily, I was redecorating my porch and needing more items AND lucky that Kristen informed me again. When I arrived the second time, we had a goooood laugh about my absent mindedness lol and she was sweet enough to walk me to my storage space to remove the temporary lock she placed on there to protect my items. When I first moved in, I had some issues (that I don't even remember) and I'm sure I was annoyed and bothered, but I do remember that Kristen was the same kind and patient voice that helped me through my issues then as well. Even something as tedious and pricey as a storage space can turn into a wonderful experience when you have someone on your team like Kristen!"

"Taiwan is really great at her job she's very friendly and really with people. Customers service is outstanding"

"Clean, competitively priced storage unit, with friendly and helpful employees. Would rent again here if needed!"

"Michael is a very nice store manager and very very helpful! Store is always clean"