Customer Reviews - Life Storage #30, Riverdale
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We at Life Storage want to maintain the best storage facilities in Riverdale, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Riverdale (#030)
4.83 out of 5
based on 26 of our most recent Reviews
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- Tiffany from Riverdale, GA
5.0 out of 5
"Keep calling making sure I was ready to make the move because of calling you for reservations. Been helpful with information that I need."
December 28, 2017
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5.0 out of 5
"Location was always clean and I always felt welcome"
May 24, 2017
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- Jeffery from Union City, GA
5.0 out of 5
"Not having24 hour access is the company's weak point."
April 25, 2017
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5.0 out of 5
" Anthony was great clean place nice people would use again "
December 28, 2016
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- Odetha from Riverdale, GA
5.0 out of 5
"The associate explained everything in detail and walked me through the rental process and location of storage unit as well as well as gate entry access. He also offered assistance with moving material and truck rental if needed in the future."
November 10, 2016
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- Darlene from Riverdale, GA
4.9 out of 5
"The manager at the location I use - Hwy 138 in Riverdale, GA, is exceptional. Antonio has been amazing. I really really appreciate his dedication to customer service and satisfaction. Thanks!"
September 26, 2016
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4.6 out of 5
"Good and very clean also very professional experience with a smile!
"
July 23, 2016
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- Lateka from Jonesboro, GA
5.0 out of 5
"Felix and Antonio are the best in customer satisfaction. "
April 17, 2016
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- Samuel from Riverdale, GA
5.0 out of 5
"Antonio answered all my storing question without hesitation. My daughter asked if he was unclebob..he replied one of many..lol"
March 31, 2016
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- Carol from Hinesville, GA
5.0 out of 5
"the attendant Antonio was courteous and professional this is the second time I have used this storage facility and was very pleased that why I keep coming back
thanks again for being available when I needed you "
March 23, 2016
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5.0 out of 5
"You all made it easy for me to move in and were extremely accommodating. I appreciate all of the help!"
November 06, 2015
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3.8 out of 5
"Yes, I have asked for my payment to be changed to the 2nd We'nesday or the 15 th of the month. The reason is I get my fixed income check on that date. It causes me to have to pay late fees and I feel you should help me out due to this...I am very unhappy about this and feel it should be changed.. This is not good customer service. ...from the company... The agents in my store are very nice ...I have no complaints with them..."
October 31, 2015
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- Michael from Jonesboro, GA
5.0 out of 5
"Antonio was very helpful, and patient with me, I really needed that space and he said that it was already reserved for someone, but if it came available he would let me know, before I was even able to leave the parking lot he flagged me down and told me that the person who had it reserved would no e needing it until next month, and I signed the rental agreement right there and then,,"
October 22, 2015
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- Katrina from Jonesboro, GA
5.0 out of 5
"All was done is a timely manner and with much respect"
August 31, 2015
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- Stephanie from Hampton, GA
5.0 out of 5
"Antonio was very knowledgeable and Pleasant. I work in the customer service field, so I appreciate great customer service!
Thank you!
~Stephanie #301"
August 07, 2015
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- Chrystian from Riverdale, GA
5.0 out of 5
"Service was fast every thing was explained and girl helping us chatted with us to make the time go by while paperwork was being finished"
May 31, 2015
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- Violet from Riverdale, GA
5.0 out of 5
"I was looking for a place to store my things for an affortable price and I found that at Uncle bob's self storage"
April 03, 2015
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- Rondia from Riverdale, GA
5.0 out of 5
"Candice and Anthony are the best!!! They are always there to help me answer any questions I have."
January 26, 2015
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5.0 out of 5
"Everytime I speak with Candace at the Riverdale location on 138, she is very kind, and professional."
November 03, 2014
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- Jacqueline from Jonesboro, GA
5.0 out of 5
"BECAUSE EVERYTHING I WANTED AND NEEDED TO KNOW THE YOUNG LADY EXPLAINED TO ME TO MY UNDERSTANDING."
September 26, 2014
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- LaShawn from East Point, GA
2.6 out of 5
"I was never contacted about my truck rental or storage unit. When i finally called, the informatiin was not correct.
The final paperwork was not correct, even after the associate took my I.D....my name was misspelled. There was no effort in trying to make sure the customer was satisfied. "
September 26, 2014
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- Victoria from Atlanta, GA
5.0 out of 5
"I hate I can't remember the man's name that helped me. He was great to me and the woman waiting for his help. He was nice beyond expectation and he had a beautiful smile. thanks to him."
April 28, 2014
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- Wanda from Camp Creek, GA
5.0 out of 5
"Candis, was professional, yet friendly. She has a good attitude and made me feel at ease. She took the extra time to make sure I was able to open and close the storage door and answer all my questions. I was very happy knowing I have chosen the best storage site."
April 01, 2014
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4.8 out of 5
"Yes my expectations were met I have rented from Uncle Bobs [Life Storage] before and had a pleasant experience each time."
March 25, 2014
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- Carol from Hinesville, GA
4.9 out of 5
"I think you prorate when customers move out before the middle of month... I had paid for the whole month I moved out 02-15-2014 my opinion...
Thank You "
February 25, 2014
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- Lynnette from Riverdale, GA
5.0 out of 5
"The staff has been. Very. Helpful and i am so grateful for their support "
January 19, 2014
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