*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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Life Storage is proud to offer convenient and secure storage solutions for residents and businesses in the Austell, GA area near Atlanta. Our facility is located just off of I-20 and Thornton Road, making it easy to access from anywhere in the city. We offer a wide selection of storage units in a variety of sizes and features to meet your needs. Our facility is climate-controlled, well-lit, and monitored 24/7 with video surveillance, so you can rest assured that your belongings are safe and secure. We also offer a variety of additional features such as drive-up access, packing supplies, and more. Our friendly and knowledgeable staff are always available to answer any questions you may have and help you find the perfect storage solution. Stop by today to learn more about our storage facility in Austell, GA near Atlanta.
1195 Gresham RoadMarietta, GA 3006210.1 Miles Away
Customer Reviews - Life Storage #56, Austell
We at Life Storage want to maintain the best storage facilities in Austell, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"After looking at several storage facilities trying to find the right one for my needs, I came to life storage on clay rd where Mrs. Alicia was very helpful and she was by far the best person that I have dealt with today. She helped get us in the right unit at the right price. Thanks Alicia!"
"!I just rented a unit from Life Storage on Clay Rd. Nesha was AWESOME. She was professional and kind. Might I add very knowledgeable as well. If you're ever in need of a storage unit in the Austell,Ga area please don't hesitate to give Nesha a call."
"Alisha From Austell, GA is absolutely amazing!! And she’s knew here?? You couldn’t tell at all, seems like she’s been working here for years! She helped find the perfect storage unit for my aunt & I. 5+ stars!!"
"The woman that assisted me with the rental process was awesome. The entire process was quick & smooth. I would definitely recommend this business to anyone looking to store their vehicle or any other personal belongings."
"I have very very good experience with Nesha. She gave me excellent customer service. She was able to multitask with me and other customers that came in. It was truly an honor to a person such as herself to assist me.
Thank you Nesha for outstanding customer service!"
"Went here To put a car in storage and got the best help from Miss Eboni. She was very friendly, professional and patient with us. She walked us through everything thing we would need to do and got us in and out in a timely manner. I’ve never felt more comfortable leaving my things in a storage. This place is Clean and organized. Would recommend!"
"I’m new to the storage thing but this facility were really patient and very helpful on helping retrieve my space.... they care about you and your things that makes me more comfortable with leaving my things there especially with them be very down to earth thank you guys!!!!"
"I recently had to rent a unit due to a unexpected move. The manager Ebony was awesome. The store was clean and organized. She even made me laugh which was much appreciated under my stressful situation."
"Today was a great experience at life storage I went in today with my sister for her to pay on her storage and it was this beautiful young lady named eboni and her customer service was amazing and she would be the reason I would come back."
"This location has been satisfying from the start. Thanks to Eboni this experience has been the easiest yet! Her customer service was very professional and she cared if all my needs were met! I recommend everyone to store here!!!"
"This location is amazing! My first impression was how clean it was on the outside, and when I walked in the customer service was great as well. I was greeted by a lady , I believe it was ebony. She walked me around the unit and I saw space 97 and I was very impressed I will be back very soon!!"
"I had a wonderful experience at Life Storage. The process was fast. I like that they encourage you to get insurance to protect your belongings. I made a reservation over the phone with Brian. They were ready with the paperwork when I arrived. I definitely would recommend Life Storage for your storage needs."
"Considering a relatives horrible experience with me ge, I opted for temperature controlled storage. You did not disappoint. Not droppings anywhere. I was however, disappointed when I was told that I had to make sure that nothing smelled of perfume and that I did not store food. That should have been told to me before I began moving my things in or before I even signed the contract. And I would’ve been more careful. Fortunately, everything turned out all right I was able to get my two bins with food removed immediately and although I had perfume nothing smell the perfume to my knowledge"
"The staff is really helpful. They provided me with all of the information I needed prior to me even coming to the location. The storage unit was very clean & free of debris. I would recommend coming here."
"I called Life Storage to store a vehicle and spoke to Brook who took my reservation. Danisha, who is onsite, called me the same day to see if I have questions before moving the vehicle the next day. I was impressed that she took the time to follow up with me. Today, Danisha was onsite to greet me and she was very helpful in making sure I had the right size unit and had the ability to secure it. Very professional."
"If I could rate this place zero stars, I would. We were storing our trailer at this location and it was stolen right off of the property. When we asked the employee in the front office about security footage, he claimed that the footage only goes back 4 days!!! Something is definitely not adding up. You need a code to get in the gate and allegedly there’s 24/7 security! DO NOT STORE ANYTHING HERE!!"
"I made my reservations originally online then came by the store to check out my unit and store some items. Spoke with Monchazz who helped me with a bigger (one size up) and he explained everything. So far so good"
"1st impression was the site manager, Troy. Very professional, thorough and knowledgeable. Great location, convenient to my house with all of the safety features to give me the confidence that my storage is secure."
"I have choose to rent with life storage because they have the best rates around. But most important thieyr customer service is outstanding. Troy helped me upon me starting my rental when online wouldn't identify me but he made it go smoothly and I was on my way. When he realized that I wasn't goin to be receiving the code via email he took an extra second and called me and provided me with before I even had a chance to realize ..that's going above and beyond. Also Monchazz is another one that works their that I have had the pleasure of speaking with twice now and he has very good customer service and is so respectful!! He looks out for the tenants at this location . I'm so happy I choose Life Storage Clay road. Best decision I could have made on where to have my belongings.
"If I could give less than one star I would. Worst customer service I've ever received. I've had my stuff here for a couple of years and I've complained multiple times about rat droppings and having my books destroyed. The manager is horrible. Literally said, "Well we can't help it if your stuff gets rats in it. It depends on what people beside you are storing. You can file a claim." Called to file a claim. Just another scam. If you don't pay your bill on the first, you're unit is locked and you are charged $20. If you don't pay it by the 10th you are charged another $20. I'd rather pay that extra $40 a month on not have rats eat all of my stuff. That's why I paid to have it stored rather than store it in my own out building."
"Terrible. We told them about our issues and they didn't seem to care. We have a 19 month old with a serious heart defect along with myself. All of our stuff had either rat poop or pee or both on them. Chewed through our boxes to get inside. 5 dead decaying rats inside our unit and boxes."
"I stored my items here at Life storage on Clay RD in Austell. When I first got my storage it was 156.00 then it went up to 161.00 and again it went up to 174.00 all these price changing in less than 7 months because that is how long I had my unit. This past Friday when me and the movers go to clean out my storage there was a huge dead rat with dead maggots around it. It was horrific I immediately went to the person that was working there and told him and he had the nerve to say they have been having a problem with rats because people leave food in storage. Really I said to him if you all are aware that you have a rat problem why are you still taking people money for these units and letting them store their property. I would advise anybody not to go to this place. I had to get rid of some of my property due to rat dropping in some of my boxes. I would post pics but they are so disgusting."
"Temeka was the best thing that happen to me today. She was so polite and helpful. Her customer service was outstanding. I will recommend all my friends and family to Life Storage on clay road!!!! Thank you!!!"
"I was pleasantly surprised when greeted by the associated Ravies. She was very helpful and nice. She answered all my questions and did it with a smile. Great customer service, clean office and facility, I'd definitely recommend to family."
"The customer service at this location is real nice. I stored at a different life storage close by a couple of months ago and had a bad experience. I told Temeka about it and she took great care of me. I'm impressed."
"Excellent!! Tameka was a tremodous help and gove lots of guidence. She has excellent customer service skills. She is to be highly praised and I appreciate all of her help and her care. Thanks for making my expirence run so smoothly. Tameka is#1!! God bless her!!"
"I was greeted by N'asia who offered great service. I was previously upset after leaving another storage facility that lost my unit, but Nasia was kind and tried to accommodate my issue any way she can. She was patient and very nice. She helped me receive a new lock due to the circumstances and even offered to walk me to my unit. This is a place I would definately recommend in the future."
"This is the most unprofessional facility I have every dealt with. I own a home in Alabama and rent an apartment in Marrietta. Insurance coverage both places. After speaking with this place several times and learning they dont accept email proof of insurance, I jumped through all the hoops to provide proof for them to say we cant take it. Spoke to my insurance company with them in front of me, they still refused. This lady wanted me to buy their insurance and maybe they will reimburse if I could give them the very particular document that my insurance agent never heard of!! Last day to exit my apartment and I just spent a half day dealing with these unscrupulous people. They are so desperate to sell their insurance for over $40 additional per month they abandon all ethics!! If it's like this at the door I can only imagine how they would be after getting a hold of my credit card!!"
"I was very impressed with the Customer Service not only when I called on the phone and the Rep explained the process. This continued when I went to finalize the rental the Rep was personable and professional. My sister rented here years ago and a good friend also referred me and both were right, the price and the service were exceptional."
"Returning phone calls in this office is null and void. Left several messages that were never addressed. After being with you for 5 yrs and told stall that, there was no thanks or even an ink pen or something. Left my very nice lock, called and left detailed info to please send me my lock or let me know if they couldn't. ..still no callback.....there also were no trash cans available for customers to put what the rats devoured...yes rats damaged some of my items....."
"When I originally got my storage the representative was filling in! However he was quite professional, knowledgeable and had a great sense of humor! I called other storages but glad your representative followed up and work with me and my schedule in meeting my storage needs. Thank you"
"There was some billing issues that took months to resolve. While the associates worked hard to fix this, it was obvious they weren't sure what was happening or why. Ultimately, while the issue stopped occurring, nobody could tell me why it did or how it was fixed. "
"Viondi was always courteous and tended to my needs the entire time. I planned to store my things for one month and it turned into a year. I would not have kept my things there for so long if he didn't make the process so smooth. Thank you Uncle Bob's for having such a great representative in him!!!"
"I did not understand the significance of a a small door plus a placebo door on a large storage area as opposed to one large, functional door. It made storing the items a bit more difficult. Also, it sucks that there is no lighting within the unit. The associate was great though."
"There was two people on my unit. The office would never let anyone else in but me. It was always a problem. But when it was time to pay. There was no problem. When I came to check on my things everything was covered in dirt. I was very upset about this. That is why I choose a different place to keep my things. The staff was never helpful. Im a truck driver and I guess since they I knew I wasn't never there it was ok. Intel things change I wont never use that facility again or recommend it to anyone. Thanks for what yall did do."
"Somebody tried to brake in unit my unit is still not fixed and no one has returned my phone call after fining all of this out also tried to call to come in on 9/2/14 so Uncle Bobs [Life Storage] could look inside unit but no one has called back"
"I have discussed this with someone in the front office a couple of times, but when they blow the parking lot with a leaf blower, I find tons of grit, dirt and gravel all inside my unit every time. I have dirt all over my stuff inside my unit. I have had to try and place plastic or other barriers inside my door to block the flow of dirt, it only helps a little. "
"My space is a "climate controlled" space and the temperature in there feels just as hot as it is outside. The only benefit seems to be that it is shady inside instead of in the blistering sun. Other than that the people are wonderful and the facility is perfectly maintained."
"My storage unit is on Clay Rd, but I pay my bill on Roswell Rd in Marietta. Your associates at Roswell store are 2 of the friendliest people I've dealt with. Always nice, happy and knowledgeable. Thank you!"
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #056, we offer great property security systems and clean, affordable storage units to rent for the residents of Lithia Springs, Mableton, Vinings, and other neighborhoods in Austell, GA. Call us with questions, reserve online, or click here to compare other storage units in Atlanta.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental