A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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1099 S Congress AveDelray Beach, FL 3344522.9 Miles Away
Customer Reviews - Life Storage #486, West Palm Beach
We at Life Storage want to maintain the best storage facilities in West Palm Beach, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"This a great facility to store your stuff! I have been using it for about two years now! No complaints! Wanda, one of the store managers has been very helpful! I recommend this storage facility!"
"I would like to thank Wanda Paul for wonderful customer that was provided to me during the purchase of my storage unit. She was thorough. Professional and friendly. Which is rare."
"Front Office Manager Jenn is Simply FANTASTIC,She is Caring,Considerate, Polite as Well as Knowledgeable.She's Very Protective of the Patron(s) that store at Life Storage.And quick to remind you" Don't let the
(BUTT-HEADS) give u Any trouble" It's ALWAYS been a Pleasure to be Served by or Interacting with Jenn in the Life Storage off Military and Doctor Martin Luther King Blvd.West Palm Beach
I Pray she is Acknowledged for her Tireless efforts to Serve our Needs as Property Manager.
I had to Unfortunately Vacate due to Financial Issues,she was Very Understanding and Comforting.I shall recommend "Life Storage" in the Future to others.
Thx Again Christopher Caldwell
A-38
09-19-2022 Monday"
"Jenn was awesome 👌 showed me various spaces to fill my needs. Also aided in helping my wallet. Nicest lady I meet in palm beach county! Would definitely recommend because of Jenn."
"Had a wonderful experience with all of the hope that the supervisor I believe her name was Wanda assisted me with. Thank you so much for having such quality representation and a nice facility as well."
"I just moved from New York and I reserved a unit that was to small. They was able to give me a bigger unit mo problem. Great customer service. Cheap and affordable"
"Very kind team here at West Palm Beach location. Brandon is extremely patient and informative. Wanda made sure that we got the best unit!! Thank you Life Storage. - Kirk/ Thania."
"Wanda and Jenn have been phenomenal helping me with the unit. I thought I would need something larger they took the time to show me the units available and choose which would be the best for my needs. Thank you so much for the excellent customer service!!"
"My dad has had a storage unit here for almost 20 years, he absolutely loves it. The lady, who works in the office is so nice and friendly! 10 out of 10 storage unit. I would recommend it to anyone!"
"Jen was great...very patient and explained everything to me in detail and wrote everything down for me to help with making my decision...Jen also gave me a place to go to have my antique chair reupholstered...
Thank you Jen....
Parrish"
"I have been a customer for years I left a year ago and I have recently returned. Wanda has been so helpful and patient with me while i decide Always going the extra mile. She a diamond
Thankful"
"Nails , screws all over the place when you drive through this facilty.
Picked up around 8 items that could puncture your tires yesterday
and the same amount a couple of weeks ago.
Reported this to manager Wanda first time and she said she would report it to management and make sure something was done about it. Did nothing and yesterday claimed to my face there was nothing in the driveway as if I was making it up. Truth being she did nothing about it and too lazy to follow up on complaint.
I have been getting flats not knowing where they came from until now.
Rarely see anyone in office during working hours and they keep raising the rent here. Hoping to find alternative to this facility that only cares about jacking prices up without consideration for customers."
"My experience here at Life Storage with Store Manager Wanda and Assistant Manager Jenn has been great!! I recently had to switch units and they was very helpful and assisted with the transferring process. Their customer service skills are AMAZING!!"
"Wanda was awesome! I had a rough day looking for storage for my boat. I casually cam to this place on my way home as a last stop. I should have made this my first! Wanda was very accommodating and helpful. I am very pleased with the service provided and I am moving away from another unit to bring my other items here as well! The prices are also reasonable! Thank you so much!"
"Jen is awesome!!!! She is so nice and friendly, down to earth and funny as hell. She helped me out right when they were getting ready to close, didn’t make me feel bad, by cutting my lock off for me, with a power cutter! The bolt cutter I brought didn’t work. PS….DON’T show up with a bolt cutter lol. She was even super nice about that. She was so fast, understanding and helpful, kept me safe. Didn’t let me touch the hot lock which is of course something I would do. She even gave me a bandage because I cut myself trying to open the stupid packaging on my new lock before I got there. Bottom line, Jen is so nice! I love this place. Highly recommend. It’s convenient, reasonable, clean, helpful."
"i went online and made a reservation online .for my daughter within seconds Wanda called to ask if i had any questions or concerns
excellent customer service ,"
"Wanda was extremely friendly and welcoming and very helpful.we do not live in the neighborhood but would come there again and recommend.thank you Wanda!!"
"Our company has had 3 units here and 2 for over 3 years. The prices are good and security is great. I k ow our units are safe here.
Wanda really makes a difference too with personal touches that let you know she really cares for her clients"
"Thank you so much life storage.. words can't explain how much I appreciate you.. you've help me more than once, continuously easing my worries.. your employees are always so helpful and pleasant to talk to especially miss Wanda Paul going above and beyond on every episode regardless of the subject.. I can honestly say without life storage and its wonderful employees, life would be a lot more challenging for me.. for a clean and safe storage place I highly recommend life storage.."
"Five star not enough!! I recommend Wanda pual she so professional and excellent seller and explain everything so clear easy to understand how set up payment and about policy i love her job so kind Don’t forget when you come here for self storage I recommend Wanda pual !!! :) *******"
"Wanda is the best! What a professional and courteous customer service rep for Life Storage! So helpful and answered all questions and concerns! Highly recommend!"
"To whom this concerns: Wanda Paul
Has been up above and beyond on curtesy and questions. She has been a wonderful part of the Life Storage experience!! Thank You."
"I went in looking for a storage unit because I’m moving soon and Jennifer was very friendly and helpful with showing me my options and answering all my random questions."
"I went in to get some prices and tour the facility. The atore was clean and the Store manager was very informative and answered all my questions. Will be back"
"The front desk receptionists were very courteous and understanding I spoke with spoke with Jennifer do to my circumstances of Why why I was moving My items into the storageI was very emotional miss Jennifer was very considerate by having patience with me in the process. Ms Wanda was also great with her pleasant smile."
"Awesome place so kind and helpful. Jennifer went above and beyond for us. Definitely would recommend above all other places I've ever used for storage. And with definitely if needed, when needed will be a repeat customer!!"
"I have been looking for a storage company for future use and have checked many places. Life Storage has a staff that has been wonderful. Jenn was very helpful and courteous in giving me all the information I needed to compare to other facilities. When I'm ready to get a unit, it will be with Life Storage."
"The location is clean and easily accessible. The staff (Wanda and Jennifer) are very professional, helpful, and friendly. I made a reservation online, and within 5 min I got a phone call from the store's manager Wanda, I felt well taken care of from the minute I answered the phone. I definitely do not regret my last minute decision of usage Life Storage. Excellent service all around!"
"Wanda was above and beyond professional she stayed into her lunch hour to help me when I went to pay a late bill for a hospitalized husband. The place is clean well maintained and as far as I'm concerned the staff could not be more amazing. If ever Wanda is looking for another job I will hire her away from you. She is the kind of employee I can always use."
"This place is literally amazing! We have been with them for almost a year now, and we are so satisfied with our decision to go with Life. They have amazing hours, clean facilities, easy and safe access to your unit. And best of all, the office staff is always a pleasure to chat with! 10/10!"
"Great experience! The facility is up to date and very clean. Jennifer and Wanda are outstanding! They go above and beyond, are very dependable and accommodating. They should be cloned and placed in every Life Storage location!"
"My name is Karen Hudson Mitchell. I have had storage 6800 N Military Trail for over 20 years and I have not received the level of Customer Service like I did until I met miss Wanda Paul. She's truly Amazing and the leve of professionalement I received was second to none. She is the most pleasant person I have ever met. She always have a smile on her face and handle me with such care. There's not enough space to put the Stars because 5 Star is not enough. She deserve 10 thousand Stars and more. Miss Wanda Paul is truly Amazing in every areas and Life Storage is bless to have her. I she leave I will move my Storage and go to where she is. Miss Wanda Paul thanks for being such an Amazing Person.
Karen Hudson Mitchell"
"I’m happy with Customer Service ,
Miss: WANDA PAUL is amazing nice smile said , good morning what can we do for you ? that makes difference for start , give all information, show me the space available and after I signed she said if I have any questions just call or stop by the storage ;
I appreciate her service 👍👍👍 thanks
Silver improvement & consultant
RUBENS"
"Wanda the manager was incredibly helpful and accommodating. The whole experience from getting the unit and additional parking space to move out was 5 stars!"
"Wanda is an incredible person. She called my cell regarding an actionable issue which allowed me to correct the problem without adverse results. She is an extremely professional employee, coupled with a positive attitude and can do abilities. She is an asset to the Life Storage organization."
"Wanda is top shelf in customer service. She is personable and could not have been more helpful in her assistance with solving my storage needs. Life storage is fortunate to have her as a dedicated employee and you will benefit as well as she goes above and beyond.
Thank you girl!!"
"Wanda and Jennifer were amazing. They were so helpful and made the process getting a unit and closing out the unit. We were very lucky to have these two woman help with this process. Wanda got us all set up and Jennifer helped us check out. We are very thankful for these two ladies. We will definitely store our stuff here again!"
"This is the first storage unit I ever needed to rent.I called around to several places and they rushed me off the phone. When I called Life Storage Jennifer (at the front desk)was very patient in answering all my questions regarding size of the unit that would work best for my needs, the online process etc...When I arrived to secure the unit she took the time to walk me through the process and suggested some packing materials and boxes that were on sale instead of making another trip to Home Depot. Prices were fair, customer services was OUTSTANDING... I highly recommend this storage place"
"Always had a unit here for the most part they have outstanding Reps. The one that help me today was Jenn, she was great. Helped me alot today in getting everything done."
"Wanda was amazing! This location has been so helpful especially since it is for our son who's there for school. Wanda has been beyond amazing with all of her help. She's is so positive and helpful when I call (as a mom I called a ton). She took care of my son as if he was her own. I am truly thankful for this location and Wanda. Thank you!"
"I must I was so wary about putting my personal stuff into storage. BUT what a pleasant surprise Wanda was so informative and friendly and made the process easy."
"Due to family circumstances, we needed to rent a parking spot ASAP. After calling around a few different companies, we found this Life Storage location. Wanda Paul answered the phone and provided the information we needed to reserve the space that same day. She met us there, showed us the space, and was very knowledgeable, professional, and polite, and she answered our questions carefully and fully explained the rules of using the spot. She even went outside with us to make sure the gate code worked properly. We had one more question after parking the car in the reserved space, and even though the office was closed, she very kindly opened the door and helped us out. Thank you, Ms. Wanda Paul! You made our experience a very pleasant one!"
"I have rented several times from them on Military and on Mercer and have referred them several of my clients. For the month of October I paid on November 6th instead of October 29th the only time I was ever late and to thank me for my business they charged me a $40.00 penalty. I have since emailed twice and have not received any answer as to the possibility of a refund for this rare late payment. Further on December 8th I went to get my Christmas decoration when I discovered that my unit was infested by rats. I contacted Brandon who came right away to meet me. He offered to move me and call exterminators immediately. I have called twice since and have not even received a call back except today to be told Brandon is not available until next Tuesday. Needless to say I am not happy!"
"Wanda and Brandon were outstanding. Extremely helpful, knowledgeable and professional. I rented 2 storage spaces and I am very happy with my decision to rent at this location."
"So great and helpful! I rented a 5x5 unit and thought it was big enough. I realized as we were trying to move items into the unit that it wasn't big enough. I was so relieved when I ran to the office and was quickly and easily upgraded to a larger unit within the same day I had checked into the smaller unit I had reserved. This was the first time I have ever rented a storage unit. Both the units were on special (free rent for feburary) and all of the life storage associates that I spoke to had welcoming, friendly attitudes. Life storage is amazing!
UPDATE
Had to rent a unit at this same location a year later, and the staff is still just as amazing as last time! Wanda helped me out a lot in trying to get my unit upgraded and was totally sweetheart."
"Brandon and Wanda were excellent and efficient representatives of this company and Life Storage provides affordable storage rates and great hours of availability."
"Great Storage Facility with reasonable rates and a great staff. Chelsey and Wanda are so helpful, kind and professional. The property is well maintained and very clean."
"Great Prices & clean environment !! Brandon and Chelsey are both well versed in company standards and a pleasure to deal with ! Thank you guys so much !!!!!"
"Great prices for storage! Employees are top notch very pleasant. Especially Chelsey very professional and always a delight. With everything going on today its nice to see kind people!!!!"
"Chelsea was very professional and my overall experience was very good! I would recommend Life Storage to anyone. I have been a customer for 2+ years and have never had any problems. Thank you Chelsea!!!"
"Can't give the person in the office your credit card DO everything ONLINE!. Within 3 months, you will get charges in pennsylvania. Its happened to us 3 times in 4 years. and the only company we used this card with is BOBs storage, then turned life storage."
"No professional service, no answering phones, worst place! Bad ! And I pay a month a month and still get a terrible service!! It my last month but this location is the worst one !!!"
"I have called them several times and I do not get an answer. Unsure why they want to me after being overcharged and told I had to pay a full month .. we told the wonderful manager we were leaving that day so unsure what they need now."
"I have received several calls from this place in one day. Now, they sent me a notice to vacate which We did LONG time ago when they stole our money... this place is very unprofessional I will call them back for the second time tomorrow and see what else they need from me now! Stay tuned!"
"The "MANAGER" Tiffany I believe she mentioned was her name. IS NASTY, RUDE,DISRESPECTFUL and very entitled according to her there is NO ONE above her and she is the one who makes the rules!!!
Our storage payment was due on the 17th we were late, we went in person to pay it and tell her we were moving out sooner I'd we can pay the late fee along with pro rated rate her response was not only disrespectful but, again entitled that in NO WAY it was possible and the full month need it to be paid!!
We paid the full month witn the late fees for a place that will be empty over 18 days. This is not only wrong but very dishonest... they are making money off me and renting it to make money with someone else!!!
STAY AWAY FROM TIFFANY or whatever her name was.. we are already spending a lot of money on moving and she will take your money. !!!"
"Brandon rocks. Very helpful, courteous and professional. I highly recommend this storage facility. Good prices, good people, clean and easy to work with."
"Brandon and princess do an exceptional job of being there for pretty much anything you need!
Very clean and always accommodating and they even swept the spiderweb out of my unit for me!
Great facility with inside and out units and climate controlled:)"
"I originally did my reservation online and utilized the Rapid Rent feature. I called and spoke to an associate shortly after who told me what I would need when I came in. I went to fill out my paperwork on my lunch break and was in an out within 15 minutes. The store manager, Brandon, was very professional, helpful and friendly. The grounds are clean and have great access hours. They can provide 24 hour access for move in purposes, upon manager approval. I would definitely recommend this storage facility to anyone needing a good drive up storage in north PBC."
"The worst place!!! They are raising your rent without telling you every couple months !!! Do yourself a favor and find a different storage !!! Because this one its the worst , and the worst customer service they never pick up the phone !!! And once they pick up the phone they dont have patience for the customers !!"
"I have been a customer of your facility on and off for the past 16 years. I will not use any other storage facility except for yours located at 6800 N Military Trl, West Palm Beach, FL 33407. The staff has always been courteous, polite, and very helpful. If i ever miss a payment they kindly remind me as if i was family, as opposed to a rude bill collector. This facility is always very clean, and the hours are highly convenient. I highly recommend this location to everyone I meet!"
"I did a lot of research, read reviews, checked out a couple of other places, but when I walked in the door and met Brandon, I knew this was the place I wanted to store my things. His energy is off the charts! Polite, kind, energetic and helpful beyond my expectations... Thank You, Brandon, for making this all happen so easily and perfectly! The storage areas are well cared for and clean and I am very satisfied."
"Brandon Kerr by far has to be the most knowledgable manager I have ever met at Life Storage. Mr. Kerr is well spoken with confidence and Knowledge when it comes to procedures and policy at Life Storage. I have never met a manager before who take's the time out of his day to give great customer service as he presented the policies and procedures. He is well rticulate, well groaned, and very respectful. He definitely represents LIFE STORAGE as a team player in the CORPORATION
This is why I have chosen life storage. Because of Mr. Kerr."
"Brandon very professional and the customer service is excellent. When i arrived today he mde sure that i was comfortable and i understood the policies and pricing. I walked away today very satisfied renting a stoarge from Life Stoarge."
"Brandon handled a difficult situation with my movers expertly and saved me lots of money! He is a credit to this company! Id suggest he be promoted but I want him at that location to assist me when I need it. Selfish of me, I know ="
"This was my first time renting out a storage space. I did shop around with other storage companies in my area. At the end of the day I decided to go with Life Storage for a few reasons. One of the reasons is Brandon. He has amazing customer service. He also took his time and answered all my questions with perfectly detailed answers. My second reason was the location. The location of the storage is perfect for my transition from one home to another. My third reason is you have one month free rent. You cannot beat free especially when youre on a budget. My last and final reason is the pricing. Life storage has affordable and friendly pricing. They always have a deal so dont forget to check the website or call Brandon to find out the latest deal. I am a happy customer and would recommend life storage to any and everyone."
"Bait and switch. Expect a big rent increase within 6 months. Rented a 5x5 for 29.99. Within they were charging me $43 while still giving the $29.99 rate to new customers. I needed a second until l, and that started at $29.99 and within 6 months was raised to $38.00. They claim that is "inflation" (NOT) but at the same time offer new customers the lower price. Prices are still the lowest around but just know: If you take the bait be ready for the switch."
"I had a great experience here and Brandon is awesome!
He helped me choosing the best storage for my needs, recommended me for the best, and made the whole process easy and convenient.
I highly recommend him and this business! They offer insurance and gave me the best deal I could find in the area."
"I had a great experience here and Brandon is awesome!
He helped me choosing the best storage for my needs, recommended me for the best, and made the whole process easy and convenient.
I highly recommend him and this business! They offer insurance and gave me the best deal I could find in the area."
"The customer service is excellent.
Brandon is always so helpful and nothing is too much for him.
Princess is always so charming,and extremely professional.
They are both exceptional ambassadors for Life Storage.
The company is fortunate to have them both
Thank you,
Sonia"
"Thanks Brandon for all of your help. Great customer service I went to 3 other places but this one just feels like home. Would highly recommend everyone to come here"
"The staff is always pleasant and very attentive. Hard to find customer service these days like they provide at Life Storage (6800 military trail location). I think I keep my unit just because they are so awesome = . The unit is always clean. Havent had any bug issues. One of the best storage buildings Ive ever rented from. The only thing that is an issue is that the rear ac unit has never worked properly. Would be nice if they can get that fixed."
"I rented a parking spot on 1/7/19 and then vacated the parking spot on 2/4/19. They charged me $111 on 1/7 for January and then charged me $137.64 on 2/4/19. I find it unfair to get charged a full $137.64. In total I was there less than 1 month and was charged $248.64. They prorated January and it seems fair/reasonable that they prorate Feb - especially not even being there a full month."
"I rented a parking spot on 1/7/19 and then vacated the parking spot on 2/4/19. They charged me $111 on 1/7 for January and then charged me $137.64 on 2/4/19. I find it unfair to get charged a full $137.64. In total I was there less than 1 month and was charged $248.64. They prorated January and it seems fair/reasonable that they prorate Feb - especially not even being there a full month."
"The manager at this facility is top notch. He definately helped in every way possible. Brandon is the reason I chose your facility over others and referred friends."
"The only complaint that I have is that the rolling flatbeds used for moving things to the units are very seldom in the entrance to the building....I have to go look in several places to find one. Other than that, I am satisfied."
"My brother has been renting there for several years. I just started to rent and fabian has been very friendly and respectful. He is always happy and running around helping people and myself. Great manager so far. The facility is very clean and the bathrooms smell very nice. Great facility. "
"One reason I rented the space, was the very nice inventation from Mary . She was so fast and good I liked it. Why I pushed the Bottom for not good maintance is the drive way to the Storage units. I mean fill the wholes so you can drive safer!"
"The staff is always helpful and willing to work with me when my debit card was compromised they called me and informed me they couldn't process the monthly fee and I called my bank because of their call and found out my card had been compromised. I truly appreciate the staff and their help"
"Place is neat,clean,smells awesome and every employee has always been informative and caring about my experience as a person not just a customer. I refer everyone here!"
"Everyone is so helpful and friendly, and that means so much. Kisha and Mari are exceptional employees. They're always happy to help, and they know what they're talking about. "
"I recently closed my account at N.Military and moved everything to the Lake Worth Rd. address, all went well with the move of my belongings and I am happy with the new location."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving West Palm Beach and Riviera Beach
Our self storage facility on N. Military Trail is located west of the Bee Line Highway, between Westroads Dr and Dyer Blvd, near Rapids Water Park. Click here for directions to this Life Storage.
At Life Storage Facility #486, we offer great property security systems and clean, affordable storage units to rent for the residents of Riviera Beach, Mangonia Park, Lake Park, North Palm Beach, and other neighborhoods in West Palm Beach, FL. Call us with questions, reserve online, or click here to compare other storage units in West Palm Beach.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
