Customer Reviews - Life Storage #162, Tampa
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We at Life Storage want to maintain the best storage facilities in Tampa, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Tampa (#162)
4.83 out of 5
based on 38 of our most recent Reviews
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5.0 out of 5
"this was my first and only storage experience. the guys were very patient and explained everything to me about the process."
April 23, 2019
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5.0 out of 5
"Your employees, especially Robert Jordan, were very helpful when we decided to close our space."
May 24, 2018
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5.0 out of 5
"I love this place! I wish there was a higher rating than 5. Nice, friendly folks who are always helpful. And it is very clean and well maintained. I wish I had found this place before my previous storage place; but I'm glad I found them now :)"
September 21, 2017
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5.0 out of 5
"Associate worked with me regarding the complexities of the move, made valid suggestions and was very accommodating to our needs!"
August 19, 2017
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4.9 out of 5
"I have no complains or suggestions, everything in my unit was perfect. "
July 11, 2017
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- Vector from Delray beach, FL
4.6 out of 5
"Great job at helping to answer any questions or concerns we had. Super nice employee :)"
May 27, 2017
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5.0 out of 5
"Thank you for everything life storage has wonderful employees and if I ever need a storage again I will be a returning customer and I highly will recommend anybody to life storage"
March 23, 2017
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- Chris from Treasure Island, FL
5.0 out of 5
"Phil, my local manager is a terrific employee. Very pleased with his service."
March 01, 2017
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5.0 out of 5
"Liz and Phil are great people. They were very helpful!!!!!"
February 20, 2017
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4.5 out of 5
"I just wish I was able to get in my unit after hours if I need to."
May 25, 2016
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5.0 out of 5
"Recommended storage size was exactly what we needed. Use of truck at no charge to move items into storage was a pleasant surprise."
April 25, 2016
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4.6 out of 5
"I stored very presious items with this storage unit for nearly five years. I wish I had this storage unit where I moved."
March 23, 2016
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- Cascade from Boca Raton, FL
4.8 out of 5
"We were very happy with our unit and the surrounding area. We just outgrew it and needed something bigger.
Thank you for your service"
February 24, 2016
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4.6 out of 5
"the price of your small units when up and that was a surprise"
January 05, 2016
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- William from Riverview, FL
5.0 out of 5
"It was a great facility but too far from my home. No real vehile parking for our boat."
October 23, 2015
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5.0 out of 5
"HELPING ME WITH CHOOSING SPACE I ACTUALLY NEEDED WITH OUT ME GETTING STORAGE SPACE I DID NOT NEED TO PURCHASE"
August 28, 2015
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5.0 out of 5
"Very Very Friendly Associates Very Attentive To My Needs & Wants."
July 24, 2015
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5.0 out of 5
"The manager and other employees are very helpful and coureteous"
May 06, 2015
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- Terry from Washington, DC
5.0 out of 5
"Site is well tended and in good maintenance. I moved out of an Uncle Bob [Life Storage] Space in Maryland, and moved into one in Florida and very satisfied with both spaces. Thanks."
April 29, 2015
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4.2 out of 5
"Everything was ok just didn't expect to pay so much for such little space just feel that the space I rented could be a little cheaper and I also feel that we should have 24hr access to our storage "
April 27, 2015
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5.0 out of 5
"Great storage great office manager michelle love her to pieces."
March 26, 2015
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4.8 out of 5
"I wish the price of the unit was a bit less but other than that you guys are great"
January 09, 2015
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4.7 out of 5
"Top shelf, except doors are very difficult to open and close."
December 30, 2014
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5.0 out of 5
"Sales person made me feel confident I was choosing the right location."
December 30, 2014
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5.0 out of 5
"The courtesy displayed by both associates was exceptional. They were very eager to assist me in every possible way. "
November 30, 2014
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4.4 out of 5
"I love the Free Truck Rental, but the place I rented from did not have a truck, so I had to go pick it up at another location which was a pain. You should double-down on the free truck rental idea. That sets you apart from other storage rental places. Great benefit. Hugely helpful. Please keep the process as simple as possible."
November 26, 2014
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5.0 out of 5
"Ellis the customer service rep was courteous and helpful!"
October 02, 2014
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4.6 out of 5
"the associate was very helpful and informative as this was my first experience renting a storage unit.everything was taken care of in a professional way. good customer service."
August 27, 2014
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5.0 out of 5
"She greeted us as we came in the door I had reserved via internet and everything was all set. Took us to the unit and showed it to us. Was very friendly. Also we used a truck and had to pick up at a different Uncle Bob's and the woman there was just as friendly and helpful. All in all exceeded my expectations. "
July 25, 2014
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4.2 out of 5
"There are no trash cans on the property. It would be he helpful to have some available. Also the unit itself is very dusty and dirty and lots od spiders. "
June 07, 2014
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5.0 out of 5
"Deddie has always been so helpful and always with a smile "
May 29, 2014
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5.0 out of 5
"Again, Debra and Ryan were a joy to meet, work with and will visit in the near future to say "hi". They are definitely assets to Uncle Bob's operation."
April 23, 2014
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4.2 out of 5
"The facility is great and the staff is friendly and fantastic to deal with, but the units are undersized about two square feet depth-wise; it doesn't sound like much, but it certainly adds up. I am renting a 20x20 and a 20x10; this should equal 600 sq ft of usable space, but I've only got 540 sqft to work with and 60 sq ft really makes a difference."
April 02, 2014
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4.6 out of 5
"Great job!! Staff cares about the concerns of the renters. Always clean, neat premises. Orderly with no complaints."
March 04, 2014
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5.0 out of 5
"The staff is always polite and respectful thereby producing
A professional environment. "
February 17, 2014
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5.0 out of 5
"Extremely friendly, knowledgeable, helpful.. quick and easy"
January 13, 2014
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5.0 out of 5
"Will at the east hillsbrough location is a great asset. I was going through a difficult time when I moved items into storage. Will was was so helpful, and nice. Thank you again Will. "
November 17, 2013
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5.0 out of 5
"Always tidy inside and the outside grounds. Secure facility. Staff helped me and very accommodating more than once. Great staff!"
September 23, 2013
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