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6010 E Hillsborough AveTampa, FL 336104.5 Miles Away
Customer Reviews - Life Storage #1154, Tampa
We at Life Storage want to maintain the best storage facilities in Tampa, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Sooo glad I went with Life Storage. I really shopped around and they had the best attitude and pricing. The staff at this location go beyond the extra mile to help, as stressful as moving is. 10 stars for sure."
"Ana Goodwin and heather lockwood carter, were clear and precise with their information about the storage facility. Gave me everything I needed and treated me with respect. I was out in a timely manner and able to start moving my belongings in the storage in no time.
"LifeStorage is a great place to store your items. Friendly service, very informative! Heather was fantastic to deal with and you cannot go wrong working with her. Safe entry, clean units and easy access!"
"After selling my business I had a large quantity of commercial items that did not convey in the sale. With a limited amount of space at home I turned to LifeStorage. After taking multiple units with them I was able to place my items in a secure climate controlled location that was incredibly convenient. The staff was friendly and always willing to help with whatever information I needed. After hours access was also a big plus. If I’m ever in need of storage again, I’ll definitely be calling them!!!"
"Heather and Adrian were very helpful from the beginning when I became a customer to the very end. I appreciated their personality and character to help the customers, because of their great personality and service. I will definitely come back if I need a storage unit. I highly recommend LifeStorage."
"If you’re debating storing something, go with this location! The facility is clean, safe, well maintained and easy to access. There are two access points - one high loading bay and one ground level entrance. Both are well stocked with flat carts to move items from your vehicle into your unit. We rented a 10x30 and Heather helped us. She was wonderful to work with, super responsive and seems to be always working! She’s kind and tries to ensure you have a great experience. You can also just walk in and talk to her about rentals - it couldn’t be easier! Thank you to Heather for making something that probably would be a crummy part of any move super simple and pleasant."
"Adrian & Heather BOTH were tremendously helpful!
I set up my reservation online & received a confirmation follow up call (from Heather) within minutes. Missed that call & when I returned it (the call), was greeted by Adrian. He answered all the basic run of the mill questions one might want to confirm prior to pulling the trigger VERY expeditiously. I plugged it in on my nav & headed that way, I wasn’t paying close attention when I got nearby & ended up on an access road parallel to their street. In a panic (simultaneously driving a 20ft uhaul - FULL TO THE CEILING), I called Adrian & he calmly guided back around and to their location. Once I arrived, Adrian assisted me through the entire process & when I threw a curve ball at them (asked for my billing/renewal dates to differ from my original move-in date, Heather came to the rescue before Adrian could even respond with “I’m not sure if that’s possible”. Clearly Heather had more experience however I wouldn’t be shocked to see Adrian taking the reigns sooner than later given Heather appeared to be some sort of ‘trainer’. I could be way off with that so either way, they both were stellar & look forward to doing business at this location for the unforeseeable future."
"My interactions have all been pleasant, and the unit itself is good. However, pricing is dependent on location of your unit, with your floor and your proximity to an elevator being factors. I selected a 3rd floor unit close to an elevator. An elevator was out of service for WEEKS (of course during a time I needed to access it frequently). But, hey, I'm reasonable. Poo happens. We're in a pandemic. So I counted my blessings and didn't complain. My cosmic reward? Today I received a notice that my rate will be increasing. At only 6 months in. Was I offered a discount during the time I had to schlep my belongings across the length of the entire facility each time I needed to access my unit... a unit that I selected, and pay extra for, because it was near said broken elevator?? Nope. And now I'm being required to pay an even higher rate only a few months in? Sheesh. And I realize I'm just whining now, but the notice came from a "no reply" email address, so I can't even respond to them in the same manner they chose to communicate with me. I will update if I get any kind of decent response but based on my experience this far, my expectations are low."
"The location is in the middle of nowhere near a couple of industrial places. Extremely off the beaten path, but it was inexpensive, so worth it. Then extra space was bought by Life Storage and they raise the prices a lot. I moved to "my neighborhood storage" for the cheaper prices and 24-hour access."
"Adrian was the employee tasked with handling my situation. He’s actually associate store manager and he was 1st class. No fuss - great communication and pleasant to be around. Nice work Life Storage hiring Adrian Peterson!!"
"I reserved a unit at Store #8332, on 102 N 20th Street, in Tampa, FL. I went to the location and set up my account on January 25, 2021. I requested monthly auto draft, and gave the representative my card. I signed all of the required documents, and paid for the first month + applicable fees. I received a text on March 12th, notifying me that a payment was due. When I reviewed my online account, I noticed that no payment was drafted on February 25th. I also noticed that a late fee, of $32.80, had been added to my account. I called the location and explained the situation to the Manager. She informed me that the representative who set up my account neglected to initiate auto draft. When I asked if she would remove the late fee, she stated that she would not. I told her I was going to leave a ☆ review on Google, and she said, "go ahead". If you're looking for decent customer service, choose from one of the many other storage providers available. Life Storage charged me a late fee for their own employee's incompetence, and didn't even have the integrity to admit it. Furthermore, when presented with an opportunity to correct the mistake, they (instead) welcomed a negative review."
"This used to be ExtraSpace storage, but was bought by Life Storage and switched November 2020 (today is 12/7/2020). During this acquisition Life Storage didn’t transfer the establish monthly credit card payments. As a result, my November payment wasn’t made. It’s now 9 days late and I was sent an email demanding payment plus a $20 late charge and I no longer have access to the unit.
Clearly Life Storage does not value customer relationships and will penalize the customer for their incomplete business processes. They couldn’t even acknowledge the original payment arrangement in their email."
"The facility looks nice and the prices are fair, but I reserved a unit online, and the next day went in to pay for it, and they tried to spring an extra $12 on me for insurance, saying it's required. If it's required and you know you're going to charge people that, why isn't it included in the total cost you're given online? Why didn't the reservation specialists in the 800 number mention it? I think it's ridiculous. I wasted my when lunch break on that for nothing. I'm not doing business with anyone who springs hidden costs on me last minute."
"After visiting multiple storage units across South Tampa, this location is by far one of the most welcoming, friendly, and cleanest facilities! JB was not only accommodating but also very knowledgeable about storage needs- whether personal or professional. Happy to give our business to them!"
"This place is great. Everyone I worked with was extremely friendly and helpful. They answered all of my questions and made sure I was getting the best value for my money. I feel confident that my belongings are stored in a safe location and it was incredibly easy to access from downtown Tampa. I would highly recommend them."
"This Storage Facility is clean, the staff are amazing and very helpful. The community of ppl renting units here are super nice. Upon arrival my unit was squeaky clean and the manager walked me through the entire process."
"I had to unexpectedly move off campus when my college was evacuated for COVID. With a days notice I was able to get a unit very cheap and the gentleman helping me was so great about making sure I got the right size for my belongings. He reserved 2 different units for me to look at. I ended up going with the smaller of the two. Super easy to move in and the man even helped me with the lock and such. I just got back to campus and moved out of the storage unit and the man there this time was also super helpful with the process of cancelling my unit. Highly recommend!! Very convenient, easy and affordable!"
"Ted was awesome! Reserved a unit on Saturday and didn't make it there until Sunday. Called 30 mins before closing time and made it there with 15 mins to spare. Ted got us our unit, walked us through everything. Units are super clean, nice, and easy to access. Best rates this side of downtown."
"The manager was extremely helpful in helping me set up a storage space for my daughter thousands of miles away. Thanks Ted! Also, I like the moving carts they have making it convenient to move items in and out."
"I have the say the entire experience was awesome. First off, the establishment it’s super clean and smelt great, and the prices and location are the best I came across. Because rather you are looking to store long term or short term this is the place to be because of the prices because after calling and comparing to other places nothing came cheaper especially with everything that is going on. And last but never least the store associate Ted has extraordinary customer service from the time I talked to him on the phone, to the face-to-face experience, to the checking out point. He made sure I was getting the right size unit for the amount of stuff I have (FYI because I choose a waaaaayyyyy to small one) and not just sold me what I asked for like some other places would and wanted to. As well as he showed me multiple units to make sure that I was doing the right thing. I am absolutely glad I made the choice to go here I will most defiantly return if ever needed in the future. Thanks Ted for saving the day and making my week just a bit easier 🙏🏽 God bless."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #1154, we offer great property security systems and clean, affordable storage units to rent for the residents of Palmetto Beach, Historic Ybor, Channelside, Channel District, Water Street Tampa, South Nebraska, and other neighborhoods in Tampa, FL. Call us with questions, reserve online, or click here to compare other storage units in Tampa.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental