Customer Reviews - Life Storage #470, Saint Petersburg
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We at Life Storage want to maintain the best storage facilities in Saint Petersburg, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Saint Petersburg (#470)
4.80 out of 5
based on 44 of our most recent Reviews
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5.0 out of 5
"If you had a facility near me in Knoxville, I would surely use you. Very happy with you"
March 23, 2019
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- Kim from St. Petersburg, FL
5.0 out of 5
"Your people and their attention to cleanliness and service are exceptional. Stayed longer at higher price, further distance because the front office mgr & asst were so personable and professional. That said, you have a lot of competition now, so I moved closer to my house and saved $25/month - quite a lot. Lower your prices for longterm clients and folks might just stay. Thanks!"
November 23, 2018
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- Fritz from St. Petersburg, FL
5.0 out of 5
"I have been storing my items here for years and both the past manager Stewart and the current manager Nicole have both been very friendly, nice, helpful and professional. both have always greeted me with a smile n very welcoming."
October 27, 2018
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- Beverly from St Petersburg, FL
5.0 out of 5
"Great experience working with associates and property always neat and tidy. Thank you,"
April 23, 2018
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- Jim from St Petersburg, FL
5.0 out of 5
"Nicole and George are genuinely two of the nicest and professional people I've dealt with on a regular basis for in any industry, and that says a lot!"
January 04, 2018
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- Nancy from St. Petersburg, FL
4.9 out of 5
"Your employee (George) was professional, but friendly. He showed several choices and explained why, in My situation, he chose those spaces. He also helped calculate the size necessary. It was the perfect size, any smaller would not have worked. Your prices are high and location hazardous with the road construction, but I purchase things based on people integrity too - that is
largly why I stayed with this choice."
December 28, 2017
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- Cindy from St. Petersburg, FL
5.0 out of 5
"Your staff was always very professional and knowledgeable. If I ever need a storage facility .. I will definitely consider you. Thank you! "
December 26, 2017
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- Michelle from St. Petersburg, FL
5.0 out of 5
"The employees are fantastic! Always very happy to assist."
December 19, 2017
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- Christopher from El paso, TX
4.7 out of 5
"George was attentive and precise in showing and explaining "
October 27, 2017
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- Lacrecia from St Petersburg, FL
5.0 out of 5
"The staff and most especially the manager deliver 110% plus customer service every time I am in contact with them.
I appreciate them and I wish all organizations made me feel as welcome as they constantly do.
Thanks and you are the BEST!!!"
September 27, 2017
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5.0 out of 5
"This location has always exceeded my expectations in service and in what they offer. The staff is knowledgeable, friendly and helpful. The facility is clean and has easy access to the storage units. Really appreciate the availability of carts! I have used other storage facilities and this one is the best! "
August 26, 2017
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- Timothy from St Petersburg, FL
5.0 out of 5
"Your office manager Nicole is always so helpful and friendly. I would never want to rent anywhere else. It's nice to see a company that puts someone in charge of the office who really knows her stuff!!"
August 14, 2017
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- Rachel from ST PETERSBURG, FL
5.0 out of 5
"EVERYONE AT THIS LOCATION IS WONDERFUL, SO HELPFUL AND ALWAYS HAVE A SMILE TO GREET US. THEY REALLY MADE ME FEEL WELCOME."
July 28, 2017
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- Katherine from Hermitage, TN
5.0 out of 5
"I reserved a 5 x 10 storage space, but was not able to arrive on the day originally scheduled. However, Nicole was kind enough to extend my reservation for 3 days, and I was able to rearrange my schedule to arrive then. I was concerned that I would lose the reservation since this location was sold out of that size unit. "
July 24, 2017
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- Michele from Saint Petersburg, FL
4.8 out of 5
"I was helped by the store manager--he was very respectful and helpful"
May 26, 2017
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- Paula from Saint Petersburg, FL
5.0 out of 5
"Nicole was great and helpful. Her suggestion about th size of unit was right on. "
May 23, 2017
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- Leslie from St. Petersburg, FL
5.0 out of 5
"Cleaner than I anticipated, process to sign up was easier than I anticipated and offered supplies which was a pleasant surprise."
July 26, 2016
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- Katherine from Austin, TX
5.0 out of 5
"This was the very first time I had obtained a storage unit, and I chose your facility due to high reviews, convenience of location, appearance of the property and well informed, courteous staff."
June 28, 2016
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- Matthew from St. Petersburg, FL
5.0 out of 5
"Very nice and a hassle free business transaction. Would strongly recommend your company...Thanks!!"
June 06, 2016
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- John from St. Petersburg, FL
4.9 out of 5
"They suggested a different configuration unit which met my needs better than what I went in thinking. "
May 23, 2016
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- Cynthia from St Petersburg, FL
5.0 out of 5
"The staff were awesome! Particularly Nicole! I've worked in the customer service arena for over 38 years and was impressed by her decourm, knowledge and patience with my myraid of questions.
The facilities were the cleanest I've experienced with all staff friendly and smiling. Great job Uncle Bob!"
May 19, 2016
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- Brighthouse Net from St. Petersburg, FL
5.0 out of 5
"i also have storage unit at competitor in Hillsborough (convenience) and they have been a nightmare to deal with. thank you and your team for making things easier to deal with and always being so helpful. "
April 26, 2016
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- Christina from Saint Petersburg, FL
5.0 out of 5
"You guys totally met my expectations. I really liked the fact that you offer a free moving truck! That is a great perk. Should I ever need another stage unit in the future I will be sure to use Uncle Bob's [Life Storage]. I will be referring any friends and family as well. I never had any worry that something would happen to my belongings as they were stored at Uncle Bob's [Life Storage]. Keep up the great work! :-) "
March 25, 2016
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- Ann Marie from Saint Petersburg, FL
5.0 out of 5
"I would go to the unit very early many times before the office opened.I always felt safe at Uncle Bob's [Life Storage]."
March 23, 2016
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- Paul from St. Petersburg, FL
5.0 out of 5
"Being able to have use of moving truck was a huge plus! Saved me money and the hassle of finding a reputable company. Only needed for one month but would definitely recommend or use uncle Bobs services again if I ever find the need. "
November 23, 2015
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- Tiffany from Lithonia, GA
4.6 out of 5
"You meet expectations by making the experience to transfer my items easy. They were safe and in the same place where I left them . I was also happy of have access to my items throughout the day. I would encourage more transfer Dollys"
October 27, 2015
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5.0 out of 5
"Everything was clean and the guy was very pleasant and informative. And prices were reasonable."
October 27, 2015
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- Sharon from Saint Petersburg, FL
5.0 out of 5
"Great service. Very clean. Very organized...made the move easier than I thought it would be."
October 26, 2015
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4.2 out of 5
"The young man that is always at the desk , who seems to be in charge is fantastic. I can't wait till my house is done, so I can quit paying you guys for storage, but I do like your storage facility.
Thanks, mark"
September 24, 2015
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- Larry from St. Petersburg, FL
5.0 out of 5
"Representative, Emily , was very helpful and professional. I would definitely recommend your company."
July 28, 2015
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5.0 out of 5
"Stuart was very helpful and answered all my questions and concerns"
June 26, 2015
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- Lawrence C from ST Petersburg, FL
4.0 out of 5
"The 1st time I went to the office aprox 1:30 P.M. it was closed and the sign said be back at 2:30 when I came back at 2:30 P.M. the office was closed and the sign said be back @ 3 P.M. as not wanting to make a 2nd trip I waited till a little after 3"
June 26, 2015
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- Valerie from St. Petersburg, FL
5.0 out of 5
"The entire facility was emmaculate!!! Very impressed with the friendliest service ever! I'm very happy that I made the right choice in places to store my STUFF."
May 29, 2015
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5.0 out of 5
"We have used your facility several times, and have always been happy with the cleanliness and appearance of the building, the unit, and the store. The office associates were always pleasant and very helpful. Would not hesitate to recommend your facility to family and friends. If and when the need arises, we will certainly use your facility again without hesitation. Thank you "
April 25, 2015
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- Zenaida from Saint Petersburg, FL
5.0 out of 5
"Storage was ready, as promised by phone. Agent at office was nice, courteous and knowledgeable. All went as promised."
March 27, 2015
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- Diane from St Petersburg, FL
4.8 out of 5
"Would be great to have a dumpster - but I understand it would be overly used : ). "
March 27, 2015
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- Regina from St. Petersburg, FL
3.4 out of 5
"It was awesome and every time I have a question or a need they take care of it immediately "
February 25, 2015
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- Lori from St Petersburg, FL
4.7 out of 5
"The previous management was a hard act to follow. They were very good and so are you. Keep it up. Thanks!"
January 22, 2015
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- Daniel from Clearwater, FL
5.0 out of 5
"Used moving truck servive. Worked out great. Saved time and $."
November 26, 2014
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- Miriam from Pinellas Park, FL
4.4 out of 5
"thought I had a ground level storage that I had set up prior to arriving and was told that my unit was on the second floor. I told him that would not work as we were unloading a truck and he was able to get me the unit I needed."
November 03, 2014
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- Brian from St Petersburg, FL
3.3 out of 5
"FIX - your bathroom door so we can USE the bathroom. It has been broken (no door handle to get in since you took over from Gandy Storage). "
September 25, 2014
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- Elisa from St Petersburg, FL
4.8 out of 5
"This whole process was new to me. I have lots of anxiety about leaving all my worldly possessions in a storage unit."
September 25, 2014
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- Patricia from St Petersburg, FL
4.4 out of 5
"No issues with my storage unit. Place always clean and well lit."
September 23, 2014
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- Brianna from St Petersburg, FL
4.3 out of 5
"I was in an end unit by the elevator on the second floor. In order to get the lights to turn on I had to walk halfway down the hallway past my unit. This could be very concerning at night time when it was pitch black inside. "
September 23, 2014
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