Self Storage Units near Brent in Pensacola, FL 32526

"Excellent and easy experience storing my items. Staff super friendly and explains everything."

"Very polite staff"

"This was just one big cluster mess... Had to go to one store to pay for the storage at a different store and had to drive literally across town to pick up the van that you're only allowed 30 miles... Which is an additional 4.5 MI out of my way then we get the van loaded and to the storage building gate and the code was denied several times so then I had to back this van out onto a busy road take the van home to my house because of course we can't go back to where we came from park it which was an additional 6 MI... Called customer service call the emergency number called all the other numbers and no one returned my call until almost 9:00 p.m. on Sunday they close at 4:00 p.m. which is fine... But we tried to unload the vehicle right before 5:00 that Sunday afternoon when our access was denied well at this point at 9:00 at night I had no help to unload this vehicle when I received a call back and the building closes at 10:00 so they gave me 24 hour access code to get into the building so I could unload it but mind you I had no help and I could not ask my help to take off Monday from their job to take care of my contents in the van. So not being able to unload the vehicle we had to wait till Monday evening to unload it and of course it rained the whole time why not.. we get to the unit and the roll up door would not stay up and it would not stay on the track... And of course the bulb inside the building was burnt out and over in the left hand side corner of the unit was a water puddle.. so basically that side of the unit was unusable and it being after hours I figured it would just be a waste of my time to even try to call anyone but I had to get this vehicle unloaded so I was kind of stuck with what I had... Can't say that I am very happy and I would hope that this is not a normal situation.. but I can guarantee I would have rather paid for the U-Haul"

"No bathrooms and if you have an big truck good luck."

"what do you want"

"Christal provided me with superior customer service. She is always amicably helpful and is the consummate professional."

"“Thank you Crystal for the courteous experience at your location. The discounted truck rental that was offered helped out so much with our move. I was super impressed with how clean the facilities are. I would definitely refer any of my friends and family!!"

"Pickup item for sell from bere"

"Helped a friend move into a unit that was advertised as a 10x10 but it was smaller- 9.5x8.5? Does not sound like alot but the less space was surely missed."

"If you're looking for great prices and customer service, THIS IS THE PLACE! 😁"

"I would like to thank jake for His kindness and all his extra help to find me a storage unit everything is nice neat and clean my belongings are safe and sound behind there gates if anyone is looking for a honest business this is it I will always continue to bring my belongings here to life storage 😀"

"Very good"

"Staff is very knowledgeable and capable. The door on my storage kept sliding out of position so I let the manager there know. He came out and had it fixed in 20 minutes. The previous place we stored at had to call somebody who didnt show up for two weeks! Much better service here."

"Other than I think the prices are a little high the staff is very friendly"

"Very clean property. Great management 👍 would highly recommend!"

"Up front and honest with us about storing in storage that is not climate controlled. Got us into another facility that was climate controlled and met our needs. Recommend you go here because even if he doesn’t have anything available, Jake will find you something."

"Wonderful experience with Jake. He was very helpful and cordial."

"Very helpful and easy to work with"

"Didnt ruin my life there....i just stored it..."

"Clean store, well lit. Jake was 100% helpful"

"The facility is always spotless and the staff is amazing! Glad I picked this store and not one of the others. Feel like I don't have to worry about my stuff coming up missing at all."

"Helpful, and very friendly staff"

"Wonderful property & easy to get to. The Manager Jake was excellent help getting us moved into our new unit."

"Not bad for not being climate controlled"

"Quality service, quality experience highly recommend"

"Jake is GREAT and extremely helpful."

"Spoke with Jake - he is awesome! Great customer service!!"

"Jake is great, he was very helpful."

"Good prices"

"Jake was wonderful and very helpful after Hurricane Sally. He got us all set up with a unit to store"

"Had a very pleasant experience getting a 10x10, thanks to Jake! Would definitely recommend."

"Five stars for jake. Thanks for the help."

"The guy that runs this facility Jake is a wonderful guy!! Helped me in a situation when I was in a pinch!! This guy goes above and beyond for the customers!! He gets full 5 stars from me!!! Thanks again jake!! From jerrell...."

"Wonderful service. Great location to store things I don’t have room for at home!"

"Jake was amazing. Made a terrible move really easy and simple. We are very grateful. Thanks for the climate control recommendation"

"If you need good priced storage, my husband and I fully recommend coming to see Jake. very polite young man that got us situated when we had never stored before. He was very informative and we couldn't be more happy with his assistance."

"2295 W. Michigan Ave has been broken into multiple times in Mar 2020. I had cancelled indoor unit 175; door was so flimsy it would come off its tracks and you could get inside. Rented P5 an outdoor parking space and moved trailer and Side-by-Side UTV to outdoor parking. Big mistake, cameras and security don't cover parking spots and they do NOT insure your items when they are in their outdoor parking spots. March 11, thief cut my expensive locks, straps, and cables and stole items off my trailer, $300 in loses. Thank goodness the UTV and trailer weren't damaged. The staff did not contact me concerning the break-in or theft. I discovered the damage on March 23. Mine was not the only damage and theft that happened. Escambia sheriff took a report and video of the break-in, as of July I haven't heard anything. I decided to vacate my spot immediately. I was offered a partial refund for the remainder of the month. They wouldn't credit me back the amount since the break-in. Staff doesn't care, it's just a job. Corporate sent me a b.s. letter of apology. This Life Storage is ran down, needs updated with better doors, security, fencing, etc. Unacceptable."

"Quick to respond and very clean"

"This particular location and it's customer service have been on and above par. Always friendly and helpful. Understanding and appreciative. The need for actual assistance is minimized when everything is made so much clearer for the customers ahead of time."

"Stephanie with Life Storage went above and beyond helping me with my 1st storage experience. I highly recommend Life Storage for all your storage needs!"

"Jake is great! very polite and always ensures i have everything i need!"

"Jake is great. He is very helpful. I came in after a long day of moving and after I had a heck of a time with U-Haul truck, Jake got me moved into my storage unit quick and easy."

"Fair prices friendly staff clean"

"I loved the service"

"5 stars-Very happy...Marcie was very friendly and helpful. She went above and beyond what I expected to help me find the right unit and make sure my items would fit. She listened to what I was saying and took the time to make everything just right. She went the extra mile for me! Thank you!"

"Excellent Customer Service! Staff is polite and very efficient. Helped me downsize storage units, and switched RV parking space to an easier location to back in. Many thanks to Jake!"

"Good prices and friendly service, but... INFESTED WITH RATS. Mice too. Managements attempts to solve this problem are half-hearted. Traps were set in our unit, but not checked frequently enough, so both the bait and any trapped rodents just attracted more rats. Theres poop everywhere and holes chewed in our boxes. At this time I would NOT recommend this place."

"This was my second experience with this company and I have to say I appreciate the overall patience of everyone I dealt with especially Jake Rockwell at the Michigan ave location he was so patient and informative I will use this company if I have to ever again I already refer you guys to my friends and family I will definitely never forget my experience with life storage."

"Jake was great. I had questions; he had answers. I had a problem; he quickly resolved it. Thank you for a seamless transaction sir!"

"Awesome"

"Wonderful service"

"Nice young man. Very helpful on today. Thank you."

"My husband and I had to put some furniture in storage due to finally downsizing. We needed advice and expertise on storage units. Jake was excellent. He was patient and explained everything. Great Customer Service!"

"Wonderful service!"

"Excellent service & reasonable rates. Done business several times through the years. Employees well knowledgeable & courtious."

"Jake is an amazing help. He went above & beyond."

"They are always auper amazing and helpful! The only place I store with. Thanks Marcie you are the best!!!!"

"Great customer service"

"Jake is amazing and helpfull"

"This place was nothing but great and amazing! Jake answered all my questions with patience and kindness. My attitude was sour because of a bad morning but wow Jake is an amazing person and he does a wonderful job under pressure."

"Marcie is amazing. Thank you for suggesting climate cintrol for my furniture."

"I have had nothing but fantastic service with this location. The manager, Jake, is helpful, friendly and makes you feel like family! I strongly recommend this location for any of your storage needs!!!"

"Jake went above and beyond to help me with my ridiculous accumulation of material items that I have no use for but can not fathom relinquishing!!! I have so much space at home and can't wait to fill it with more stuff, I'll be back for another unit in no time! I wish I could rate Jake and Life Storage with 10 Stars."

"Booooo!!!! Bad business. Bad access off busy road, required insurance because they're in a flood area."

"It was a very great experience .Marcie made sure I understood everything. She was so nice . Deffinetly telling other people about the place ."

"The units are amazing. They always know how to help and answer questions, and they keep the units nice and clean. The staff is wonderful, but Marcie is so a hard-working and wonderful individual. Her attitude is the best thing about her. I rate her a 10/10."

"Marcie is awesome. Thanks for your advice on my storage and damp rid"

"Kept the space WAY longer than expected but the front office staff was friendly and professional. Thanks"

"This business is awesome and Marcie was so polite & had me in a unit in no time..IF YOU NEED A CLEAN WELL MAINTAINED STORAGE UNIT IN PENSACOLA, THIS IS YOUR PLACE TO GO, PERIOD !!!"

"Jake was such a pleasure to work with. He was very knowledgeable about rates and all my climate control questions. What a great guy to have on your team. Hopefully he will assist me in the future;) alan"

"Jake was very helpful. While moving in i dropped some glass, Jake was very attentive when getting it cleaned up, he wouldn't even allow me to help. If you need a storage unit this is the place!!!"

"Jake is amazing. If I could give him 20 stars I would"

"Very helpful ."

"Nicole was very helpful and explained the whole process in a way that was reassuring that this is the best option for my storage needs. She is a great asset to your company!"

"Very organized and helpful on the phone and in the office. Best, very best storage experience I've ever had. Above and beyond what I thought it was supposed to be...you've definitely set the bar high for anyone else. "

"I'm glad I chose this company"

"The staff at this location is outstanding--many times has Domenica gone out of her way to accomodate me--the main reason I choose to store my vhicles here and not somewhere perhaps a little more convenient."

"Dominique was very Professional and helpful..She answered all my questions and is an asset to your company..5 Stars!!"

"Associates were always helpful and very professional. That means a lot when people are going through tough times. Thank you. I would not use any other storage."

"You met and exceeded my expectations Thank you"

"Since we are not living in the area, we had to call Amanda on several occasions and ask her questions about our account and moving out. She and her co-worker were so very helpful, pleasant and genuinely ready to help with anything. Many thanks to them for their help. "

"I must apologize for paying late this month. My husband is in the hospital fighting for his life so I haven't even thought about bills. Again, I am sorry"

"Amanda was very nice and helpful in assistance to every need or request. And most pleasant if I might add."

"Great experience with Uncle Bob's [Life Storage]! Fair and competitive prices for my storage needs and very courteous staff."

"Amanda was awesome she was very knowledgeable. I highly recommend her (Amanda) for any future promotions. Thank you Amanda for making an old lady feel comfortable."

"Amanda was very pleasant and extremely helpful. She informed us of the sales price of the units and we upgraded and it was more of what we needed anyway at that time."

"The Manager "Amanda" made my move as smooth as possible. She explained everything to me and made it one less headache after renting a house that I found that it was in foreclosure. Everything went "GREAT"..."

"Everything was very professional"

"amanda is very helpful and very sweet , she has always helped with anything i have needed .. i appreciate her kindness whenever i come up there and need help with something :)"

"I was very impressed with the manager at the Michigan avenue store in Pensacola, She was awesome I think her name was Ashley. She was very professional, helpful and made my experience with Uncle Bob's storage very pleasant. I will return because of her and recommend your company to my friends. "

"Kind helpful and rightfully friendly"

"This stores location never disappoints. It's so amazing that paying my monthly bill is actually a pleasure. If there was a beacon of perfection for the business it would be store 070. "

"Amanda is very helpful. She goes above expectations to take care of customers! I shopped around before settling but she has the nicest chipper personality I have seen recently! She's a great asset to your company! "

"every thing was great and good doing it."

"There were no surprises "

"So glad to find a great storage space at a good price. Like cleaness and hours and Amanda was so great!!!"

"Amanda the property manager has helped me in many ways . she is wonderful and delightful . my experience with her has exceeded my expectations. i would gladly recommend this service to anyone of my friends "

"Amanda was great, very friendly, explained everything to us. Even helped me secured my vehicle and called a cab for me when finished. She is great!"

"It was a good experience renting from Uncle Bob's the bills were always correct and emailed to remind us when to pay.I would rent again."

"I have rented from Uncle Bobs storage in several states and I'm always satisfied with the service. I always recommend Uncle bobs storage to people."

"Everything has been fantastic :) Thank You, Scott"

"Gate access is hard to remember. Having a reminder of what it might be would be nice. Same with log in information on website. Otherwise it is very professional."