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7905 State Highway 59Foley, AL 3653529.1 Miles Away
Customer Reviews - Life Storage #69, Pensacola
We at Life Storage want to maintain the best storage facilities in Pensacola, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Easy. Simple. Friendly experience. Debbie was very informal, helpful, & just pleasant to interact with. Highly recommend this location. My unit is exactly what I needed, nothing more or less. Great pricing as well !"
"Facility is conveniently located off of 9 mile. I first rented a 5x10 but quickly recognized that was not going to be enough space. Debbie was extremely helpful, polite, and down to earth. She was extremely knowledgeable and made the process easy. She helped get me into the right size unit and did so with a great attitude. I would highly recommend this location if for nothing else than the manager knows her business, what she is doing, and she is willing and able to go the extra mile to get you what you need."
"Debbie was very kind to me and my 6 yr old! She patiently took us back to look at different sized storage units and made sure we got the one that worked the best for us. Overall, the experience was very smooth."
"I just closed my storage and let me just say that Debbie’s been super helpful throughout my use of Life Storage. Super helpful and just an all around pleasant customer service experience. Thank you Debbie!"
"I live in Tampa. Just rented a space for my college student online without seeing the actual space (or all her stuff!) Needed a larger space pronto! I was very fortunate to arrive on a Saturday and find Store Manager Debbie on site. She was completely understanding of our (not uncommon) plight and was able to cancel my reservation, and move us to a larger space immediately and seamlessly. (Availability is a thing though.We got the last empty in that size.🙏🏻) I went from panic to relief in a matter of minutes. Thank you, Debbie. It was a pleasure meeting you and we appreciate your gracious customer service."
"This has been a great storage unit. I have not always had good experiences trying to book a unit or get in or out of it, but the staff at this 9 Mile Road storage facility has been great. Linda answered all my questions before I could even ask them! I've been there about a month now and getting in and out is so easy. The rates are fair, my climate controlled unit is just what it's supposed to be and I love the 24-hour video surveillance. I highly recommend using Life Storage #69."
"I highly recommend Life Storage on 801 East Nine Mile Road. Debbie and her team were beyond professional and accommodating in helping me navigate my options when I really didn't even know what my needs were. She made a very stressful event so much easier and she remains consistently helpful each time I talk to her. The facility is spotlessly clean and I feel very safe there. Can I give them TEN STARS?"
"I had to move out of my home very quickly after it was significantly damaged and needed a storage unit to store my belongings in. It was a very stressful event and heart breaking also. I was tearful and anxious when I arrived to rent the first of FIVE units and Debbie was a God send. She was friendly, easy to work with, professional and spent a lot of time explaining the options. As many times as I have been back in the office, she is consistently professional and helpful. I feel at ease and that I can trust her. The climate control units are spotlessly clean and everyone (esp. Debbie) has been very accommodating. While I hope this nightmare is over soon, I will always remember her kindness and highly recommend LIFE STORAGE #69 801 East Nine Mile Road Pensacola!"
"Best storage experience you could have. The grounds are always clean. I had absolutely no issues with checking in or vacating!! The manager is an absolute peach and she gave me the best life talk when I moved my things into my unit because she could tell I looked distressed. If I wasn’t moving across the country my stuff would still be stored there!!"
"Debbie is just so nice and helpful! I did not know what I was doing at all, but she was so willing to explain everything in a kind and considerate way! Made me feel much better and relieved to be keeping my things at this facility."
"My experience at Life Storage was wonderful. When I locked my storage incorrectly, I received an email informing me that I have from store manager Debbie Beckford.. If need be, I will go back there.."
"The customer service was excellent and it was a fair price considering what the housing market is right now. The woman at the front desk was so nice and helpful and got me all set up and made it a very easy transition. Debbie was the one running the show and she did an excellent job. Also easy in and out of the storage unit!"
"I was pleasantly surprised by Life Storage! Not only is the facility well kept, but the people are lovely! I was shown around, given a full explanation of the rental terms and fees, and Debbie even helped me figure out my lock. It was a joy getting to set up a storage unit, which is something I never thought I would say! Thank you, Debbie and Life Storage, for making it easy! 10/10 would recommend :)"
"Debbie Beckford, the store manager, was great with helping me to get 2 large units for my inventory. She was a lifesaver! Very nice and professional. Clean, safe location that is centrally located and close to my home!"
"I was only looking around for pricing but I was blown away by the service and hospitality. Ryan was friendly and welcoming. He showed me a few different spaces and answered all questions I had without skipping a beat. The facility was well kept which I wasn’t used to with other facilities in the past. All and all a great facility and friendly manager so give that man a cookie! He deserves it!"
"Good service and very friendly, professional staff. Debbie goes above & beyond for her customers!! Definitely recommend Life Storage if youre moving or just need some extra space to store some of your stuff, they make the whole process so easy."
"Awesome staff and great facility. They took care of us for a while when we were selling our house. Very clean facility, better than the Public Storage facility that we were at before them. Highly recommend you check them out."
"Debbie Beckford went above and beyond to go over all of the options for storage and made moving our precious items in a whole lot easier to leave/store there, knowing that our items are in a safe place and stored with care. I personally can recommend the location at 801 East Nine Mile Road, Pensacola, FL 32514 for their customer service and kindness. She also went the extra mile in helping me locate keys to my unit left in another stores moving van. I couldn't be more grateful to her."
"Debbie was very helpful in getting me set up with my storage unit! Very professional and recommended the best unit for my belongings. Quick and easy process with a great price. Would highly recommend!"
"I absolutely dreaded having to rent a storage unit in general. I went to different locations and found this facility and it was well maintained, good security and amazing location. I went home and went online to rent a unit. Loved that I could do everything online. Loaded my truck and headed over to put things into my unit. And was truly amazed at how attentive the Manager Debbie Beckford was. She greeted us like we truly mattered as customers (unlike a few other places I had gone to check out before deciding on this location). Debbie is such a pleasure to do business with, she is truly a kind person and so very knowledgeable. LifeStorage, you are so very fortunate to have such a devoted and wonderful employee and she is what makes us customers feel valued and appreciated. Thank you Debbie for all your help today."
"This storage facility is the best! Rented my unit online and when I arrived my unit was in a perfect location on the property and the Store Manager Debbie was so amazing, very kind and such a pleasure to meet. She made sure everything was ok and that the unit met my needs. People like Debbie make the business world a better place!! Great job LifeStorage for have such wonderful managers like Debbie, representing your company. Thanks for all your help Debbie."
"I booked online for same day storage unit. I received a call shortly from Ryan Doughty to follow up with my online reservation. He greeted me warmly when I arrived. Answered all my questions and was very helpful."
"Debbie is great, she took the time to make sure i was getting the best deal possible and talked me through everything ....she is extremely polite and very professional , wonderful customer service, and today i met Ryan after talking to him on phone and he knew exactly who i am and what i needed and he made it happen as soon as i got there Thank you both"
"Ryan was absolutely amazing to us. We were treated so much better here than any other storage facility we went to. The property was really well kept, there wasn't a bunch of trash or furniture left in the aisles like at other facilities. The price is a little more than we'd like but it's worth it for the quality of service you get from the staff."
"Great prices and super sweet and helpful staff. This place has cameras everywhere. Your stuff is safe here. We have 2 units and they were very clean upon move in. Go by and take a look. You won't regret it......A big thumbs up from the Smith family!"
"I would highly recommend this Life Storage property because of the excellent customer service I received from Ryan Doughty and Debbie Beckford. They were courteous and attentive and took care of my details immediately. Thank you both!"
"My experience with life storage was nothing short of exceptional. When I walked in Deb was very knowledgeable and helpful. She made the moving experience a lot easier to do. I highly recommend this storage facility to any one in need. Thank you so much, Kayla :)"
"My husband and I are very pleased with the service we have received from Life Storage. Both Ms. Debbie and Ryan have been nothing but helpful and are most definitely concerned about the quality of the customer service they provide. The process of setting up storage was straightforward and simple to manage. Also, we were very pleased for the opportunity to use a Life Storage moving van that came at a very affordable rate. Thank you for making the storage process stress free."
"i had my stuff in storage at life storage for over 3 years. the staff is very helpful and professional. espically the manager debbie beckford. shes the best always ready to help.and she followed up with me when she said she would. going to miss them .great place."
"i have had my stuff in storage with life storage for a very long time. and i finally was able to get to my new home. the staff at life storage was so professional and friendly. espically the mgr debbie beckford. shes was amazing. going to miss yall. thanks for being so nice."
"I'm a single mother that was down on my luck and the manager and her assistant came through for me and my 2 kids . I'm choked up thinking how great these people were to me and I will always be grateful and speak of them and their business to everyone I come in contact with . You 2 are saints God bless you !!!"
"Wonderful experience. Got a larger then needed unit on purpose as we weren't sure what size we needed. Easily transferred to a smaller unit when needed. Referred our neighbors, but believe you guys should do a referral program. "
"Debbie and the rest of the staff at East Nine Mile Road in Pensacola are incredible!!!!!
however, I have started the survey over 7 times. you need to change companies for your survey page. if the staff there weren't so wonderful I would just forget about this thing it's ridiculous"
"Yes,I am extremely disgruntled about the price of my unit going up due to "cost of living adjustments". If you had the unit before corperate decided to jack up the price you should be locked in. I believe it should only affect new customers,not existing one. Especially,since you only allow a one month lapse in payment before you try to repossess the unit and auction peoples belongings off."
"I was very satisfied with the manager and the assistant manager at the property. Both were always helpful and flexible when assisting me with storage and with accommodating a shipping arrangements for my long-distance move. Also, this is the cleanest storage facility I have ever seen, so I was pleasantly surprised by that. I would definitely store here again if I still lived in Pensacola."
"They were extremely helpful when my lock jammed. I bought from Uncle Bobs and had only opened 3 times. She took the time to try to figure out the problem and then when she couldn't make it work correctly she replaced it. I appreciate the personal service. They are the Best! "
"I completed some of the forms online so everything went through quickly. Debra (I think that was her name---can't remember now) initially called me to confirm my reservation that I placed online. When I showed up, she was very helpful and friendly."
"Between to 2 employee's at this location, it was the smoothest storage rental transaction I have ever had. Other companies that I have rented from were not so fast or enjoying. The other companies were just plain faced and didn't seem like they wanted to be at work.
This Uncle Bob's storage facility is far superior to those I have rented with in the past...that includes some big names as well like U-Haul and Store-All.
Thank you and look forward to renting with pleasure. I will always use Uncle Bob's from now on, even out of state in Atlanta, GA"
"Quick and efficient and very helpful. I am handicapped and the mgr was overly concerned with my needs and even went as far as to make multiple choices for units to see which one had better access for my wheelchair. "
"The attendant was very polite and helpful. She was friendly and made the experience fast and painless. Everything was accomplished in just a few minutes. On move in day it went without a hitch. I believe the office person in charge was Ms. Debbie. She is a gem and should be compensated accordingly. "
"I was so impressed with both storage units places I went to ..west nine mile loct and east nine mile . Both managers were so very happy and professional I' wanted to give my business to ppl who care enough to treat customers with respect. I even am wanting to look into working for the company in the future after I move bc I was impressed with how well I was treAted as a customer .. They must be great ppl to work for as well. "
"I was impressed that know matter who the representative behind the desk was....they always served with excellence. I've lived in four states and have had several storage units and the service here is tops! That's why I'd recommend you to anyone...short or long term."
"Debbie helped me with numerous requests and really went out of her way to make the paperwork easy for me. Through it all she was patient, kind, and thoroughly professional. It was y'alls customer service, in fact, that prompted me to select your co. from all that I called or visited. I've already recommended your facility to 2 family members and a friend. Thanks for everything!"
"To be clear, I first called the 1-800 number and was very unhappy to find out when I got to he site that I was not told about insurance requirements. However, at the site, Debbie was wonderful--very helpful, apologetic, and knowledgeable. The person on the phone was nice, but did not give me all the terms and information I needed."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #069, we offer great property security systems and clean, affordable storage units to rent for the residents of Ensley, Fox Hollow, Mulat, and other neighborhoods in Pensacola, FL. Call us with questions, reserve online, or click here to compare other storage units in Pensacola.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental