Storage Units near Brent in Pensacola, FL 32505

"EDIT 4/13/2021: Our storage unit was a total loss after Hurricane Michael due to flooding. the water got up about a foot or so. lost everything. the hardest stuff was that of sentimental items, pictures of days past back when you had to wait at least an hour to have your film developed so you could see the pictures. as I was unaware that this Life Storage (formally Uncle Bobs) location has a history of flooding which was NOT disclosed. Had I been aware of the flooding problem, I would have chosen another storage unit at a different location, I had my choice of 4 different Life Storage (Uncle Bob's) at the time I rented the unit which flooded. unfortunately, I did not purchase flood insurance as an add on to the mandatory renters insurance policy. I would absurdly avoid the Palafox st location. It has floods before and will do so again as they have not even attempted any kind of flood mitigation to prevent this from happening again. I will say they did have a $1000 flood policy included with the basic renters insurance which did cove some of the items lost but after the $100 deductable a $900 payment doesn't even come close to the true value of the items we lost. STAY AWAY FROM LIFE STORAGE. ESPECIALLY THE PALAFOX LOCATION WHICH HAS A HISTORY OF FLOODING! Climate and entry controlled storage. Access to the units require a 7 digit PIN, unique to each "tenant", ONLY between 6am & 9pm (may have changed). At this location, 24hr access is not provided. The property is clean and well kept inside and out. The staff is friendly and helpful. *EDIT 7/19/2018* Lowered rating by 2 stars for reason below. This is the only reason my rating has changed. Since changing ownership to life storage my rates have increased by about $40 a month. The claim is that there is an increased demand for storage in my area. Yet when I call and check availability, there are plenty of units my size that are available at several locations, including the one my unit is located in. I feel like I am being lied to so they can increase the rental rate on demand. I have been a customer for at least the last 5 years and the last 2 increases were the only increases that i remember and they were dramatic, in my opinion. The total of the increases has raised the rate by more than 66%, from less than $60mo to over $100mo. With more people in our area, the demand will absolutely increase, which MAY cause a temporary shortage. At that point, businesses like this will realize the necessity to offer more units through means of new construction or expansion of existing locations."

"Never been"

"This storage unit floods during a storm. I lost everything after hurricane Sally. The workers knew that it flooded during storms and didnt warn anybody or at least give us a chance to get the important stuff out."

"THIS STORAGE UNIT IS BUILT IN A FLOOD ZONE! Rates are constantly going up. Movers that were hired by them lost the glass to my end tables and now they said that it was my fault for not keeping my eye on it. SHADY AF!"

"Loss my pictures my deep freezer a lot of important things 😕"

"Very disappointed, my goods were not safe and damage by flooding."

"Loss my pictures my deep freezer a lot of important things 😕"

"This facility flooded during Sally (09.16.20). The management emailed after 2:00 pm on September 19, 2020. Their email didn't mention flood, but simply said the power was restored and we must remove possessions by 10.04.20. Upon arrival Sunday, finally told of flooding. Complaint to corporate office generated response and denial of responsibility to provide information of flooding.  Would not use this facility or company again."

"These ladies are great! One of the cleanest storage facilities here in town!!"

"Staff will harass you constantly! No privacy whatsoever! Y'all will have homeless people all in yo business!"

"Easy in easy out clean place good prices"

"Staff is amazing!"

"alix booth was amazing."

"Recently rented a storage unit and after past experience with different storage business I'm impressed with the Palfox Street location of Life Storage. The upkeep of the units and buildings are clean, secured, best price I could find locally for the 10 x 10 I rented and the staff was helpful and patient with my concerns and needs. Thanks for an excellent experience. Keep up the good work. Will refer others to this locations for storage needs!"

"Everything you could ask for in a storage facility. Clean, cool, and very friendly helpful stay."

"Nice place. Came with my mom to get her a space. Wendy was very helpful on getting us a great space for a good price."

"Wonderful service, loved the contact free solution this company has put together."

"Was price checking around and found this place, great service team, some specials on certain units, climate controlled, couldn't ask for more !"

"Wendy has been the best with all my storage needs! Great specials check them out."

"Wonderful location helpful staff cheap truck to rent with move in. Alix and wendy will be missed but if i need you all in the future i will surely come back !"

"This place is great! Staff is always helpful. Wendy is amazing! Clean, cool, flexible hours."

"Wendy is such a sweetheart! Very helpful and awesome!!!"

"Wonderful experience with life storage all around great prices helpful staff !! I wish I could give you guys 10 stars !!"

"Wendy and Alix are amazing people to work with!!"

"Wendy and Alix are wonderful to work with."

"Alix and Wendy are the best, great prices ! Clean property !"

"Amanda & Wendy are the nicest employees I have ever met. They were incredibly helpful and kind. They have great energy and customer service; I would recommend this facility just because of those 2"

"Wendy is awesome"

"Excellent customer service"

"Great facility! Wendy was very helpful on getting me set up with my unit."

"Very nice place to store you items Amanda and Wendy are very laid back and understanding i had to up and move in a hurry and they helped me out ."

"Stopped by today to get information on pricing and the facility was clean and very well kept. Special shoutout to Wendy for being informative and an absolute sweetheart. A great example of what customer service is supposed to look like!"

"Im Moving down here from Arkansas and doing some price checks stopped in and met Alix, she answered all the questions I needed with out hesitation . Very knowledgeable employee ."

"ABSOLUTELY great! Nice Ladies Wendy & Ashley are!!!!!"

"Prices are awesome ! Staff is so helpful in finding the right space for me and the discount on merch was a big help !"

"Wonderful pricing, loving the 3 month special!!!"

"Absolutely amazing staff and clean facility !!"

"Your facility was always clean and well maintained. The office staff went above and beyond what we needed and we appreciated their help the day we moved out."