We at Life Storage want to maintain the best storage facilities in Pensacola, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"Your facility was always clean and well maintained. The office staff went above and beyond what we needed and we appreciated their help the day we moved out."
"All staff exceeded my expectations. Loved doing business with LifeStorage. If ever in need of storage again, LifeStorage it is for me! Thank you for making this a positive experience!"
"Amanda was friendly and knowledgeable about her job. She answered all our questions.
Subsequent visits Alex and Wendy have also been friendly and available if we needed assistance."
"Very happy with the experience. Easy access to storage unit even before office opens on Sundays. Staff very friendly and helpful. Facility is clean!!"
"this is our third summer using this location. My Daughter goes to collage near by and storing over summer is much better than hailing back to WI each time.
your place is perfect. Clean, and professionally managed.
keep up the good work"
"Alex was very patient helping me through the paperwork via fax as I was out of town. She stayed after hours to help me get everything completed. I couldn't have asked for a kinder person to help me."
"Great company. I just wish more offered gated vehicle parking, especially smaller spaces for cars and not just motor homes which require larger and more costly spaces. "
"I was very impressed as I walked in 10 minutes before closing. I did not feel one bit hurried or unwanted. Karen was very helpful and polite. A great expirience! I feel really good about my decision to store with your company.
Thanks"
"The location was easy to reach, I always felt safe at all times of the day, the property both inside and out was always SPOTLESS, and all of the staff, especially the manager, always were eager to help me and answer all questions. The staff has been trained very well."
"In the few years we have had out unit there, we have not had many issues. on the occasion that we do have a problem, the manager is always helpful in quickly resolving any problems. "
"Now that the weather has gotten HOT, the climate control should be cooler in the storage units. I can only stay in the unit for a short time and not be able to finish what I went there to do. "
"Did well except when I came back that evening to put some stuff in storage, there was still someone else's lock on my unit. Also I am questioning the current e-mailed statement balance. I paid $92 and was told that was for March and April's (50% off) rent. Perhaps the clerk made a mistake about the funds and what period of time was covered."
"I really like the layout of this storage facility versus any other storage facility in Pensacola, even other Uncle Bob's I have seen from the road. The climate controlled wharehouse is the way to go. A friend of my wife and I used this facility and I like it so much that I said if I ever needed one I would use this one. "
"I'm very satisfied with services I receive in person or email with Uncle Bob's storage. I feel my personal belongings are safe and well maintained thus far with climate control"
"I couldn't believe the professionalism and excellent treatment I received. Stephanie was so helpful, kind, and made me feel like my goods would be taken care of if I chose uncle bobs storage. I seen her with other customers and she's very productive with superb customer service skills. I would recommend her store to anyone. She made me as a customer very happy."
"I WAS AT UNCLE BOB'S TODAY 08/04/15 AND RIGHT AWAY SHE SAID HOW ARE YOU? I SAID FINE THANK-YOU. I AM HERE TO PAY MY STORAGE UNIT. SHE SAAID WE CAN TAKE CARE OF THAT RIGHT AWAY. WE TALKED ABOUT MY LITTLE CAT AND SHE SHARED WITH ME. SHE SAID IS THERE ANYTHING WE CAN HELP YOU WITH TODAY. I TOLD HER THE NEXT TIME I AM HERE YOU KNOW I AM SHORT AND HAVE BACK PROBLEMS, LIFTING IS HARD FOR ME ( THE DOOR) SHE SAID WE WILL BE GLAD TO HELP YOU. I SAID THAT'S SWEET SEE YOU THEN. THANKS HAVE A GREAT DAY.. YOU ALSO."
"Suggestion it would be very beneficial to people who spend all day moving to have access to bathrooms when people aren't in the office.
In rebuilding this office i would have thought someone would have realized this. The other building which you cannot access if you do not have a unit there has this necessity."
"The first employee I met with was very helpful in showing me the different sized units so that I could change my reservation to a size more suited to my needs. I would have preferred to be able to change my reservation while I was in the office, but she was very polite when she explained I could probably get a better deal if I made an online reservation.
I was helped by a different employee when I came to move my things in, and she was very professional as well. She explained the different fees, gave advice about locks and insurance, and was polite and friendly.
Overall, the customer service I received exceeded my expectations, including those I spoke to over the phone about reservations."
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Pensacola and Brent
Our self storage facility on N Palafox St is located west of the I-110, between Murphy Ln and Brent Ln, near Department of Children and Families ESC Service Center. Click here for directions to this Life Storage.
At Life Storage Facility #402, we offer great property security systems and clean, affordable storage units to rent for the residents of Brent, Ferry Pass, Goulding, and other neighborhoods in Pensacola, FL. Call us with questions, reserve online, or click here to compare other storage units in Pensacola.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental