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7905 State Highway 59Foley, AL 3653528.4 Miles Away
Customer Reviews - Life Storage #53, Pensacola
We at Life Storage want to maintain the best storage facilities in Pensacola, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Amazing place, they really look after your stuff and make sure everything is secure. Used them for 1 year while deployed. George the manager is awesome and super friendly. Definitely the best storage place in Pensacola!"
"I just enjoy going in and speaking with the team who are an absolute delight. I was able to get the perfect size storage at a affordable price. The facility is Dade and secure and always clean. George who is an employee there I found through conversation is a fellow brother in CHRIST! I picked the right facility to do business with. So if anyone reads this just know that you have found the right storage facility to do business with. God bless US ALL!"
"Very rude customer service. It is a new facility. I asked for a place closer to front with all the open units. I had a hurt foot
I couldn't walk that far. M was very rude and would not accommodate stating we are told we have to move to the back first. NOT ADA friendly. A heavy set woman screamed at me cause some other person left the door open. STAY AWAY.
I moved my stuff out quickly and lost a lot of money. Nice new facility NO rats like on Michigan Ave. Nicer people at Michigan Ave."
"Thank you to George at Life Storage for making finding a storage unit a pleasant experience. He exhibited amazing customer service! I am very appreciative that he took the time to preview different units around the property until I found one I was pleased and answered any questions of mine. Informing me he’s worked for the company for 20 years, it is clear he is dedicated as it is clear he works hard to maintain the property and his customers satisfaction. If you’re looking to rent a storage this is the place!"
"A bit confusing to get around in, but I found my friend's locker door. We had to rearrange her stuff so she could get to what she needed to easier. It was clean and they had camera's in use with a coded gate."
"Had a very good experience throughout the duration of storing my household goods with them. Everyone I interacted with was very polite, friendly, and professional. The space was clean and easy to get to and I had no problems. Would highly recommend!"
"Highly recommend talking to George at Fairfield, I wanted to see location to see if it had easy access, most storage places I’ve seen earlier in the day had really small driving lanes, I need to be able to get a trailer with my stuff in and out without the fear of hitting anything or going back and forth all day. He showed me everything and was super friendly."
"George is a wonderful individual who takes pride in his customers. Unfortunately the price just keeps going up so I chose to pull my RV. George was very understanding and has been asking his team to rectify increases in monthly dues. It was great working with George."
"George was very helpful. Unit was clean and had at least 12’ of vertical space. Unit was well lit inside and out. When I left 3 days into my last month of being there they were kind enough to prorate the payment of just the 3 days and I didn’t have to pay for nearly an entire month of being there. Would recommend if you need a convenient location in the middle of town."
"George was above and beyond excellent! If you're storing in Pensacola, I very highly recommend this location. George had a kind and professional demeanor, and very much put me at ease. The process was very quick and seamless, and he even provided a map to my unit. Wonderful and anxiety-free experience."
"I rarely leave reviews, but in this case I must. I stopped by Life Storage on Fairfield Dr. in Pensacola to see about a parking space for my trailer. I was not quite ready to rent yet, but wanted to see what was available.
George and Brandi were both very helpful in going over pricing and availability with me. George even took the time to show me a couple of different spaces to see what I would be renting.
In this day and age where customer service has gone down the drain, and people are always complaining. I thought I should take the time for some positivity.
Life Storage should be thankful to have employees that obviously care about the company they work for and their potential customers too. You have a couple of good ones here.
When we get back from your trip, we will be bringing our new trailer to Life Storage. And hopefully Brandi or George will be working that day.
"May those that set this policy of not accepting the past due payment get the same amount of mercy they gave me. If you want to waste huge money and still loose your stuff then life storage is the way to go. life storage refused to take my payment for the past due amount when it was past due one month. i was a customer for fourteen years and had paid over thirty three thousand dollars in that time to store my stuff. yet they refused to take my payment for the past due amount and then later auctioned off half a lifetime of my belongings. if you want to waste huge money and still loose your stuff then life storage is the way to go. may those that set this policy of not accepting the past due payment get the same amount of mercy they gave me."
"Fantastic customer service I spoke with an agent I believe her name was Brandi and she helped me with all of my questions making the moving process so much easier. I will DEFINITELY be recommending this facility and Brandi from here on out."
"Great place to store items. I have had both air conditioned and non-air conditioned. Staff are really great and anytime I had an issue, which were few, they were quick to respond and correct. I would use them again if I need a storage unit again.
"Life storage provided the only stress free step of my move. Brandy was friendly and helpful. There were no communication errors or surprise obstacles to renting a unit. My thanks to Brandy and Life Storage! I will be telling EVERYONE how wonderful and helpful you are."
"Amazing customer service. Had a quick timeframe to move a few odds and ends prior to listing our home and it was so nice how easy Er thing was. George and the young lady at the desk are so kind. Would recommend this storage facility to anyone!"
"George the owner and his staff provided great service! I called days before my move and they were helpful in getting me a reservation. When I arrived, days later (and on a Holiday) there office was open. George help me and help me upgrade my storage. Very pleased with the service specially during a busy transitional month. I got a free month rent too! Thank you George!"
"I’m renting an outside parking spot for my RV. Easy to park the RV and get in and out. Gates and cameras are great and make me feel like my RV is secure. I’ve also noticed that even if my RV sits for awhile, I have no issues with bugs or rodents inside. That’s a plus! I’ve talked to George and Brandy several times and their customer service is top notch!"
"I don't often leave reviews. But I have to take a minute to stop and say how fantastic George & Brandy were. They answered all my questions, and were very friendly. Good Customer Service in the service industry is a rare find these days. Thanks for the help."
"I am renting an outdoor vehicle storage space. The process of getting started was very smooth and easy, price was reasonable, and facility seemed secure with good fencing/locks/security cameras. Both of the staff I interacted with (George and Barbara) were very pleasant, professional, and helpful. I’d recommend this storage space to family and friends."
"I actually stopped here to get picked up by Uber. I walked in and told the employee that I was there for that reason. Although I am looking for a place to store my stuff. I would definitely recommend this place. It was very clean everybody was friendly and it was in a good neighbourhood. It's near the highway and air port so its great for moving or just easy access."
"George, the manager, is the absolute best. He goes above and beyond what is required to take care of his customers. While I was overseas, he immediately notified me that my truck had suffered accidental damage on the lot and did everything he could to facilitate its immediate repair. He has gone so far as to offer transportation when I couldn't get a taxi in order that I make it to the airport. George is the kind of person you hope and pray that your kids turn into."
"Thank you Life Storage! I appreciate your professional and sincere business demeanor, George is PERSONALITY PLUS to work with! I will rent from Life Storage again and I highly recommend them for your storage needs."
"George saved my life! I was illegally evicted during Covid, with a memorandum from the CDC that states on there website that I could Not be evicted if I was unable to pay due to non working during Covid. I had less than 12 hours to move or an eviction would be on my record. George allowed me to the store my apartment things in the storage unit and he waited until I got there after they had already closed. He was very professional, he was very sympathetic and he really made me feel like I would be OK. I’m so glad to have met a kind soul during my time of need! I highly recommend Life Storage! Best customer service, EVER! I will never forget George! God bless him!"
"I had a good experience with this Life Storage location. The employees were professional, friendly, helpful & prompt in responses, and my items were kept safe & protected. The cost was reasonable, and I liked the autopay option. Ending the storage was also very easy. I do recommend this business."
"This place is a Life saver. My Boyfriend business has been in the same building for 30 years. And right before HURRICANE SALLY hit Pensacola the Grown kids of the owners handed him an UNNOTORIZED piece of paper stating he had UNTIL 9-30-2020 to vacate. How are you supposed to move a business of 30 years into another building RIGHT during a hurricane? WELL LIFE STORAGE to the rescue. We got the space that we need and less stress on him as well. Thanks LIFE STORAGE for rescuing us FROM the Stupidity of other's."
"I'd like to give a special high five to George Klages for being the best Customer Service Representative! With everything going on in this world today, George was patient, kind, and very understanding of my needs."
"Nice staff as long as you get with them on payment they will work with you any way they can help they go out of there way when they don't have to. I have never had a storage work with me on payments. So thank you life storage for going out of your way in tough situations it means a lot yall are awesome..."
"Nice and clean facility. George and his staff are always friendly, and quick to answer any question I've had. Always a smiling face to great you when you walk in the front door. It has been a very pleasant experience."
"We were pleasantly surprised when right at closing time George came out to our car and invited us in to see if they could help us. We were tired and the process was so quick and easy. This seems to be a well run operation."
"Like future payments look no further life storage has you covered. Put your faith in life storage and refuse to pay we give you a bunch of unexpected fees that make no sense just to auction some of your own life away."
"George Klegs presented a friendly professional. He listened to what I was looking for and presented me with several good options. He also thoroughly reviewed the process of renting storage, and the various other products he has available to renters: hand truck, boxes, locks, tape, pads, etc. to help make moving and storage easier."
"You were very helpful with finding space to store our Travel Trailer. WE would have stayed but we were able to get a less expensive storage area much closer to our home. Should we ned storage again in the future we will check with you first. thanks."
"This Life Storage store is one of the best run storage centers I've ever had the pleasure of doing business with. The grounds and facilities are well maintained, and the staff is friendly and knowledgeable."
"Just opened my account with Brandi this morning. She was incredibly helpful, kind, professional, and thorough! I have back issues and had a very hard time moving and she was helpful in showing me where to go, holding the door for me, and doing the best she could within her limits to assist me. It really meant a lot to me, as I would have had a much harder time without her help.
Our unit is very clean, nice and cool, and very affordable for a climate control unit. I'm planning on only using them for one month, but might extend my time based on my experience today.
Thank you very much!!!!"
"I had a unpleasant experience over the weekend and posted a review..now I would like to aknowledge the professional manner in which my complaint was handled. The store manager called me back this afternoon, and we talked in detail and I can say she was truly apologetic, very professional, and had I not found another unit I honestly can say I would be moving my personal belongings in a Life Storage unit today without a single regret. Thank you all so much for listening and I highly recommend Life Storage for any of your storage needs. Thank you again....Danny"
"Ive had life storage in the past and never had any issues I attempted to go in my storage today and it said nonpayment .. I called the in store representative Jessica today to see whats going on because I was under the impression that the first month was free she stated that my first month that I paid for (for 2 days) was paid and May was free I kindly told her that I was under the impression that my payment was for May and a prorated rate for April since it was only 2 days and June was my month free and she stated that I would still have to pay a 20 dollar fee I understand fees and policies but things should be explained better!!!! Now I have to pay 120 dollars for a 10 by 10 storage unit =3"
"George got me taken care of when I needed a Truck for rent when moving into another location that only had a Van. I found out that most carry these Van's that for some people are worthless. Locations Need Box Trucks. Or to stay with Box trucks. As not everything fits into the van because it is skinny.
Life Storage, please keep box trucks available. I mean you are not making all storage units 5ft wide. So with 10ft wide units, need a 10ft wide truck."
"My husband and I were looking to store a few things and out of all places we checked out, we agreed this store was the best!!! The place and spaces were clean, nice friendly atmosphere and the staff treated us like we we're family!!! Great store, I will recommend it to everyone!!! Thank you for being so helpful and friendly!!!! =M"
"I have nothing but positive things to say about Life Storage. This is my second time storing with this company over the last few years and it has been so convenient. From the initial rental process to making automatic payments online each month they try to make every everything as seamless as possible. The value of renting from Life Storage definitely exceeds my expectations, as well as the customer service. Brandi was so helpful and informative; she made my experience very pleasant and gave me peace of my mind about my last minute decision to use storage again. I HIGHLY recommend Life Storage to anyone who is looking to confidently store their valuables in a safe place at a great price. :)"
"Great customer service. Brandy at the front desk took care of us. We where in and out in no time! Prices are good, no long term contract. We where very suprised to be able to do month to month, no hassles minimal paperwork. Would recommend."
"George and staff have been excellent! After years of good service I have no more need of storage, YAY! But if I did, I would not hesitate to come back here. The staff is always available, the account web portal is really easy, unit and surroundings always clean, well lit and safe. Never an issue and always ready to help."
"I am very satisfied with the whole process. thank you for your assistance in getting me move and process. I would highly? recommend this place to all of my friends and family in the future. thank you."
"I love this location! Everything is outstanding! The property, my unit, and the CUSTOMER SERVICE! Starr and Debbie are fabulous! !! Do not go somewhere else. I did, because I moved. It was horrible! I brought everything back, where it is safe, clean, and everything works. And, the customer service can't be beat! "
"George and staff were always very concerned. When my daughter passed away unexpectedly I called to tell them what happened. George was very kind to me and helpful. Yes I'll use them again if the need a raises again. "
"The entire rental process was extremely professional, the rates were good, and the facilities are well-monitored and well-kept. The staff was courteous and willing to help with any issues that I encountered when accessing my unit."
"Rented a storage unit from this location for 3 years to keep some beach related items instead of hauling them every year..staff here was fantastic and went above and beyond my expectations. Would highly recommend for your storage needs. "
"I live out of state and conduct business by phone. I am always treated as if they are happy to help me and glad to talk to me. Once I remove my furniture from storage I will always keep Uncle Bob's in mind for future service and for other family members. Thanks for everything."
"The only reason i downrated this location is due to the high steps into some of the units. For me with a lot of heavy items, not being able to roll things into my unit, because of a several inch lip has been an issue. Apart from that the people are great. George is a great manager. "
"The guy that helped us (George, maybe?) was super friendly and made us feel right at home. He kept my boyfriend and me laughing with his great sense of humor. I felt that the process was transparent and that any questions I had were welcome. It was my first time driving a moving truck, so he made sure I knew how to work everything. I would definitely recommend this location to anyone needing storage. The free truck rental was fantastic. "
"George and Debbie of your Fairfield location in Pensacola, FL are awesome. Previously, George went above and beyond to assist me with getting damage to my stored vehicle repaired. He also facilitated my getting to the airport on time."
"Uncle Bob's is a great self storage facility. I have stored personal property at Uncle Bob's for more than 10 years and have never had to worry about whether my storage space would be compromised. I would highly recommend Uncle Bob's to a family member or friend."
"The locking mechanisms on the storage room doors are very frustrating. If I knew that in the beginning - I would have searched out a facility (perhaps another Uncle Bob's [Life Storage]) for something better.
The door latches are an example of BED ENGINEERING.
If it were not for the hassle of moving our goods into a different location with a more friendly door latch - I would move."
"we live out of state and our unit is in pensacola i feel very good about leaving our belongings there the security is great and the ppl that work at that site are always happy respectful and there when you have questions...even the stupid questions lol I'd highly recommend this storage facility to my friends and family...Thank you for treating our things like yours...Happy Holidays=)"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #053, we offer great property security systems and clean, affordable storage units to rent for the residents of North Pensacola, Brent, Southeast Pensacola, Goulding, and other neighborhoods in Pensacola, FL. Call us with questions, reserve online, or click here to compare other storage units in Pensacola.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental