Customer Reviews - Life Storage #37, Orlando
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We at Life Storage want to maintain the best storage facilities in Orlando, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Orlando (#037)
4.89 out of 5
based on 47 of our most recent Reviews
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5.0 out of 5
"Sandi has been great! She’s always been extremely helpful and kind. I accidentally put the lock on wrong and she called me and let me know immediately. What could’ve been a bad situation turn out to be very good because of Sandi’s extra attention to detail. I’m very pleased with the service that I get there and feel very confident that my things are in good hands."
April 03, 2019
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5.0 out of 5
"I am more than happy to tell you this is a great experience and everyone is excellent, Thank you all"
April 28, 2018
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5.0 out of 5
"All expectations were met by the staff, appearance of the space and convenience of location. I only wished that there was more light in the storage areas."
September 18, 2017
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5.0 out of 5
"Genuinely love the staff because they are attentive and knowledgeable"
August 28, 2017
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4.8 out of 5
"Transition has only been noticed through the signage. Personal are very helpful and caring."
June 27, 2017
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5.0 out of 5
"I wish you had a location close to where I moved. I am very unhappy with Public Storage "
November 26, 2016
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5.0 out of 5
"Great company never had any problems thank you very much"
October 23, 2016
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- Hector from Kissimmee, FL
5.0 out of 5
"Great storage facility none of my furniture was damaged"
October 23, 2016
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- Geaninne from Orlando, FL
5.0 out of 5
"It's been great being a customer of yours for 2+ years."
September 23, 2016
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5.0 out of 5
"The woman who most often helped me (and I cannot remember her name - but she was short, blonde with a raspy voice) was always very helpful, friendly, and funny. I enjoyed talking and working with her. She is a great ambassador for your brand!"
July 23, 2016
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- Margarita from Orlando, FL
4.6 out of 5
"I'm pleased the associate is considerate and listens to my concerns."
July 21, 2016
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5.0 out of 5
"Sandy was a great person to work with and they are fantastic to talk to and see when going to the office and when I was in need of the unit they came through and will definitely use again if I am in need for any storage or packing materials. Thanks again."
May 23, 2016
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5.0 out of 5
"Sandy is great! She is always so happy when answering the phone and even congratulated me on our new place when I called to make my last payment and to inform her I was vacating my unit. I would definitely go with Uncle Bob's if I ever need storage in the future!"
April 23, 2016
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- Lynda from Alpharetta, GA
5.0 out of 5
"Sandy that works at the store is the best person ever. She is always helpful and friendly. Give her a raise!"
April 05, 2016
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4.7 out of 5
"I was wondering since I moved out on march 12th, will I be getting the last 2 weeks money back. "
March 23, 2016
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5.0 out of 5
"I appreciate your company and your company has alwaya made me feel as family,even if i was a bit late i always emailed your company and your company alwaya responded.Thank you so much for making me feel as family. I will aknowledge the staff where my things are ,thank you from the bottom of my heart for your kind,awesome customer service. Have a blessed day."
March 21, 2016
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5.0 out of 5
"The staff was always friendly and knowledgeable and every thing about my rental experience was easy and pleasant, thanks!
"
February 25, 2016
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5.0 out of 5
"thank for the service. been with this storage almost 5 years or more thanks. "
February 25, 2016
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5.0 out of 5
"I felt comfortable leaving my personal belongings at Uncle Bob's storage. Sandy was very knowledgeable, helpful and caring."
October 26, 2015
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5.0 out of 5
"I can't say enough good things about this place! I will truly miss coming to see their smiling faces!"
October 23, 2015
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4.7 out of 5
"Our interactions with the staff are always positive and the team is always helpful."
September 11, 2015
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5.0 out of 5
"I like to comment that Sandy at the OBT storage is doing a fantastic job. Bravo
Keep doing what you are doing "
August 04, 2015
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- Michelle from Orlando, FL
4.4 out of 5
"I love the fact that Bob's Storage was recommended to me word of mouth! I was on a budget having to get a storage, an apartment, and utilities on. With Bob's storage I made my budget. I have researched before my decision, and there was just NO comparison for a climate control unit with insurance. PLEASE don't raise your prices, I LOVE YOU "BOB'S STORAGE" Thank you so much!!"
August 02, 2015
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5.0 out of 5
"I am so pleased with Uncle Bob's [Life Storage]! I've been an extremely satisfied customer since 1999...16 years!!! Sandy is simply the nicest person...she is knowledgable, friendly, and professional. I am very happy with my storage unit, and the price fits my budget perfectly! Thank you so much for all the great years of service.
Sincerely,
Janis Boyer
"
August 02, 2015
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5.0 out of 5
"There was great service i didn't have to wait everything was set up and ready to go"
June 25, 2015
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- Angela from Kissimmee, FL
5.0 out of 5
"All went well, customer service excellent and the willingness to help admirable.
Kudos to Shantel."
May 27, 2015
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- Michael from Chattanooga, TN
5.0 out of 5
"rental trailers in drive need to be moved drive to narrow must move for others to get by"
May 24, 2015
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5.0 out of 5
"We were short time renters, but we were so happy with the experience, that we'll be back to another Uncle Bob's in the future I'm sure. We found the facility to be very nice and clean, and the staff there flexible and friendly. "
April 24, 2015
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5.0 out of 5
"Sandy has always taken great care of our family. She is extremely professional and friendly. Great Job Sandy!!!"
March 29, 2015
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5.0 out of 5
"Excellent customer service. Overall experience was very satisfactory."
December 30, 2014
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- Sheila from Cape Coral, FL
5.0 out of 5
"The gentleman was very polite and very helpful. He even went to open the storage building for us. "
November 26, 2014
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5.0 out of 5
"I was very concerned about security. I feel my items are safe :-)"
November 26, 2014
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4.5 out of 5
"Very nice staff for my 3yr stent with you guys thanks"
October 24, 2014
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5.0 out of 5
"Would be nice if the evening hours could be a little later."
August 27, 2014
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- Nathaniel from Mt Pleasant, SC
5.0 out of 5
"I cannot remember her name and dont have the contract with me, but "S"gave us the absolute BEST service we have had in any of our moves. Very appreciative!"
July 29, 2014
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5.0 out of 5
"I am a very satisfied customer. Thanks Uncle Bob's for preserving my property."
July 19, 2014
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- William from Dartmouth, NS
4.1 out of 5
"Was not fully informed of all costs and conditions by the phone representative.
Had to wait for on site person but then was fully informed in a professional manner"
April 24, 2014
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5.0 out of 5
"It was my birthday the day. They realized it the day I rent. Excellent customer serv ice by the manager"
March 23, 2014
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5.0 out of 5
"Sandy is the best. She is always smiling and so helpful."
March 01, 2014
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5.0 out of 5
"Sandy is one of the most awesome people i ve ever met, always ready to help and answer questions when ever needed.
Thank you Sandy for a most wonderful experience at uncle Bob's storage."
March 01, 2014
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4.2 out of 5
"We are previous customers and knew we would be satisfied once again.
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March 01, 2014
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5.0 out of 5
"I had been a custoemr of Uncle Bob's since 1993. Due to an employment change I have closed my unit. The experience has been very good. "
February 24, 2014
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5.0 out of 5
"I have used your service several times and would come back again if needed. Thanks Ross"
February 23, 2014
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5.0 out of 5
"Jose is the best in the office. He is always taking care of us and with a smile!!!!"
October 25, 2013
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4.5 out of 5
"All was well, I would use and recommend your facility anytime. I never had the opportunity to use the elevator, but I still had a good experience."
September 23, 2013
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- Milagros from Orlando, FL
5.0 out of 5
"my experience at Uncle Bobs [Life Storage] has been a good one I am very happy storing my goods there. sandy has been very helpful to me in the past when I have gone into the store. she is a great person, and a good worker."
September 05, 2013
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4.2 out of 5
"The manager, Sandy is always wonderful. She is knowledgeable and caring."
September 04, 2013
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