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4650 S. Semoran BoulevardOrlando, FL 3282210 Miles Away
Customer Reviews - Life Storage #8304, Orlando
We at Life Storage want to maintain the best storage facilities in Orlando, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I have used life storage over a period of years now especially when I lived on avalon, and I have always been satisfied with their quality of security,,Giovanni has always been a pleasure to stop by and see when I was at my storage,,always has a smile, he is very soft spoken, and a true gentleman,,even though I live on the west side now I never changed my storage facility, I know my belongings are safe and secure at life storage on old cheny highway.
Thank you G for being a awesome person.
"Been to many storage facilities and this has been the best so far.
I came in to look at prices, and Giovanni is the employee that helped me out. He was very friendly and super helpful. Would recommend, 5 stars!"
"Great customer service! My experience was flawless from start to finish to obtain my unit. Archie was so friendly & attentive in assisting me. He really went above and beyond. I would recommend this location to anyone who is new to the Orlando area who needs storage for their belongings."
"I used their facility twice. The staff is knowledgeable, caring and trustworthy: they care about maintaining the facility in top shape and it is the cleanest facility I've seen. I would not go to any other place."
"It was a smooth seamless process, I recommend calling in advanced and making an appointment to confirm they have the unit size you are looking for.
Making an appointment also allows for you to be able to meet with the team and be taken care of.
Archie was the gent who helped us out and he was great. Clearly explained everything, walked us through all the steps, and made it an awesome experience.
I was in and out within 30 minutes of looking at the unit and filling all the paper work out !"
"Really reasonable and great place to store your items. Archie the store manager was very helpful and informative. He made the process simple and quick. I would definitely recommend this place for your storage needs!"
"No one is ever working when I go there. My storage unit has been empty for one week, and I need to close it out, but no one available to do it. When I go online it asks for store number, but that's not listed when I lookup the store. Terrible storage facility, door broken, one elevator working, will never use them again, after I finally get someone e to close out my unit!"
"Giovanni is always smiling and very professional in answering my questions regarding my storage needs. He was very helpful in helping get us setup with our storage space. We love the security and cleanliness of our unit."
"Thank You So Much For Having This Here I Just Moved Into Avalon Park & This Place Have The Perfect Size What I Really Needed & Especially It's Has A.C. & Clean & Safe & Close To Avalon Park 5 Stars & 100% I So Appreciate This So Much The Bottom Of My Heart & Have A Wonderful Blessed Morning , Afternoon & Evening Everyone !!"
"I have not had a good experience here. I only had the storage for one month and the first week the main door was broken. Then, some units were vandalized, and for the duration of the police investigation we could not get access to our unit. Place is clean but seriously understaffed. I do not feel safe here."
"Bad customer service. The lady today said they charged card on file and it didn't go threw. Then said there is no card on file I have to come in to pay. I do not stay nearby, she gave me no option like paying online, and lied about trying to charge my card. I take my belonging very serious I need my stuff to be safe, why would no one notify me about the payment and it was past due. Where you guys waiting for it to default so you could sell my stuff?? Customer service sucks at this location."
"I went in and spoke with Giovanni. He was extremely patient and extremely knowledgeable with helping me select the right unit for my needs. I upgraded to a bigger unit after looking at the original unit. He walked me thru the entire process. He definitely earned my business today and I will definitely be recommending this location to anybody that is looking for a storage unit."
"What a great job all the way around. Walked in looking for a unit to rent and Jan was just awesome. He took me to the unit that was available, showed it and explained everything necessary. Absolutely great customer service.
Way to get it done, Jan!"
"My experience at Life Storage located on Old Cheney highway in Orlando, FL was extremely positive. Life Storage aside from having accessible prices, and providing the tools necessary to assist customers in moving, they have extremely helpful and friendly staff members. I was helped by Andrea and even though I was in the store before 6PM she informed me that according to management policies, she would not be able to process my transaction that day, that I would have to wait until the next day. I explained to her my situation and told her that I lived 2 hours away from Life Storage. As soon as Andrea heard my particular situation, she immediately decided to assist me despite the local management policies. I am extremely grateful today and to Life Storage for their support in my moving process. The COVID-19 Pandemic has affected me and my family members financially to the point where I was forced to move out of my apartment in Orlando. Life Storage made an already emotionally painful process, one that was much more bearable thanks to their location accessibility, their accessible prices, their 24/7 1-800 support, but most importantly: For employing caring, understanding and diligent employees like Andrea as part of their company, that are willing to go above and beyond for their customers. I would definitely recommend Life Storage to anyone moving, and if you happen to be moving in the Orlando, FL area, I would absolutely encourage you to go to the Old Cheney highway location and ask for Andrea."
"I wanted to say THANK YOU to Giovanni for cutting off my Brinks lock when I locked my keys in the unit. His efforts and courtesy were greatly appreciated and his tenacity was admirable. It is a shame that LIFE STORAGE doesn't give its employees the wherewithal to do their job effectively and efficiently.
I do want to pose a question to the braintrust at LIFE STORAGE. I am 61 years old and have a genetic history of heart disease. I am in unit 2039 and it is after hours, say 7 p.m. I start suffering serious symptoms of a heart attack and fall to the ground in pain and agony. I am able to call 911 and give them the unit number, 2039, which is in the back corner to the right. The 1st responders arrive, and using the map at the elevator on the 2nd floor, proceed in the OPPOSITE direction because 2039 on the map is located on the front LEFT corner of the 2nd floor, the EXACT OPPOSITE. Meanwhile, I am dying as 1st Responders have been delayed in treating my heart failure and I pass. But for the delay in getting to me to treat me due to the grossly INCORRECT SIGNAGE a/k/a WRONGFUL DEATH, was that the cause or an inhibiting factor in my demise? Let's ask MORGAN & MORGAN! This was brought to their attention MONTHS AGO in a survey I completed for LIFE STORAGE. Don't take my word for it being a safety hazard until something tragic happens.
Lastly, as for the comparison between the previous owner, CUBESMART, and LIFE STORAGE, there is no comparison. The place is filthy, the bathroom toilet on the 1st floor...because the bathroom on the 2nd floor is always LOCKED, had the same bathroom stains from Columbus Day to the end of November. There has been in the past no soap in the bathroom and this week, no paper towels. The elevator carpet was spotless when handled by CUBESMART, not so much by LIFE STORAGE.
It is just such a shame that LIFE STORAGE thinks so little of this facility that it prohibits its employees from doing their jobs professionally and effectively.
I give Giovanni a 5 star for his work today, and LIFE STORAGE a -5 star for its poor treatment of this facility. May God protect all its customers from the safety hazards posed by LIFE STORAGE."
"Nick & Jan manage the best storage facility I've ever used. Clean, secure, climate-controlled, good rental rates, great service, convenient location. I have recommended friends and family to this facility I am so impressed. Yep. You can't do better."
"Overall I thought that basically you did what I needed you to which was keep my stuff safe. I picked y’all because you were cheap and close and honestly I don’t really care about the rest- the fact that y’all were able to rent me out some space and keep my things safe is all I wanted and y’all absolutely delivered."
"I highly recommend coming here if you need a storage unit. They are reasonably priced. Jennifer and Maria were very helpful,very friendly. They both have excellent customer service skills which I had a hard time with other storage unit facilities. They both are patient and willing to help you with any questions or concerns you may have. Big thank you to Jennifer and Maria for all you do. Thank you for being open during this covid pandemic.you certainly had my back when I needed you the most. So again I say to all who needs storage come to life storage they are always there to help you ."
"The service provided by Maria was very thorough. She was very patient and kind in describing all of our options, and quickly helped us with our contract and getting our storage unit. She deserves 10 stars!!
Also, Jan was a great help to us in resolving a parking problem. He, too, deserves 10 stars! This is a great place."
"I was very impressed from the start with Life Storage. Maria worked with me on getting my unit set up. She is highly professional and provided a friendly and informative Introduction to the facilities, which are clean and well kept. I rented a ground drive up access unit. The security and ease of access are top rate. All in all a great location if you need clean and safe storage in the Avalon Park/Waterford Lakes area."
"John and Maria went way beyond what I would have expected from them. I choose a small unit but decided to switch to a larger unit when I saw it. They handled the paper work and made me feel great! I have since had to cancel due to my family, BUT you can be sure I will be back in the future! Awesome people to work with, professional, friendly, warm caring people."
"Maria and John are such a wonderful people .
They welcome everyone with big smile ,they helped me get a great rate .
Highly recommended and this is an honest review
Every moving essential products are 20% off"
"Extremely helpful employees. They made the transition from Cube Smart to Life Storage simple. Also, Maria and Joe helped me so much, I was running late from out of town and needed them to open my unit, they waited for me past closing just to help me. Thank you much!!"
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #8304, we offer great property security systems and clean, affordable storage units to rent for the residents of Avalon Park, Bithlo, Alafaya, University of Central Florida, and other neighborhoods in Orlando, FL. Call us with questions, reserve online, or click here to compare other storage units in Orlando.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental