We ask our customers about their experience with us at three points during their stay at Life Storage.
We've collected over 100,000 surveys, and shown below is just a small sample of what customers are saying about Life Storage in Orlando (#628).
We're proud of our team of store associates, our facility, and the great things we hear from our customers!
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Life Storage in Orlando (#628)
Elizabeth (Belle Isle, FL)
5.0 out of 5
"No complaints. Everyone was wonderful. My furniture was stored for seven months in a climate controlled unit. When I emptied the unit, everything was fine. no evidence of water damage, mold, bugs etc. Staff was always very courteous and helpful."
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Life Storage in Orlando (#628)
Suzanne (Orlando, FL)
5.0 out of 5
"The manager at my facility is very cooperative and knowledgeable. Always very helpful. "
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Life Storage in Orlando (#628)
Patricia (Orlando, FL)
5.0 out of 5
"It is a great place to store."
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Life Storage in Orlando (#628)
Charles (Orlando, FL)
5.0 out of 5
"The employees are very friendly and understanding. I recommend Life Storage to everyone."
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Life Storage in Orlando (#628)
Katie (Orlando, FL)
4.6 out of 5
"Everything was always great and simple, from paying online to vacating the unit. My only complaint would be that there are no dumpsters on site for trash and there weren't enough carts available to move stuff."
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Life Storage in Orlando (#628)
Colin (Kiss, FL)
4.1 out of 5
"Clean & Convenient!"
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Life Storage in Orlando (#628)
Michael (Davenport, FL)
4.8 out of 5
"The only thing I can complain about is the fact that often when I went to my unit it was blocked by trailers or trucks and people were blocked from exiting there unless I moved my truck and trailer for them. It was an annoying situation when I was trying to get in and out as quickly as possible..... I stored my tools and equipment there for my business."
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Life Storage in Orlando (#628)
Charles (Melbourne, FL)
4.7 out of 5
"Great experience and I would come back if needed."
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Life Storage in Orlando (#628)
Irene (Windermere, FL)
4.9 out of 5
"The phone person I called was most helpful as opposed to local number and storage facility. She gave me most info and was most helpful . She made me aware of truck availability at silver star road. That was so helpful to me and I used that.
All around my experience with your company has been great."
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Life Storage in Orlando (#628)
Candy (Orlando, FL)
5.0 out of 5
"Everything about you all was very good and I did send someone to and they rented a unit"
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Life Storage in Orlando (#628)
Rebecca (Orlando, FL)
4.6 out of 5
"Moving truck was not available. "
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Life Storage in Orlando (#628)
Michael (Orlando, FL)
5.0 out of 5
"You met my expectations with your customer service (Barbara) and storage facilities."
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Life Storage in Orlando (#628)
David (Orlando, FL)
5.0 out of 5
"I like efficiency and I got an efficient tour and explanation of what I was paying for and how I could quickly get all the details worked out."
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Life Storage in Orlando (#628)
Sandra (Davenport, FL)
4.2 out of 5
"Everyone does a great job!"
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Life Storage in Orlando (#628)
Jorge (Orlando, FL)
5.0 out of 5
"Thank you"
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Life Storage in Orlando (#628)
Moises (Orlando, FL)
5.0 out of 5
"Very Well Pleased !"
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Life Storage in Orlando (#628)
Jonathan (Orlando, FL)
3.2 out of 5
"I have rented with you for over 2 years and still have not received a military discount even though you show it. Also, the lock receptacle on my storage unit is damaged and I have still not heard any response from my complaint."
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Life Storage in Orlando (#628)
Dora (Orlando, FL)
4.6 out of 5
"They are very helpful when i have needed carts"
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Life Storage in Orlando (#628)
Room,Inc (Orlando, FL)
5.0 out of 5
"I HAVE BEEN RENTING FROM THIS FACILITY FOR OVER 15 YEARS AND THIS THE BEST CREW, AND THE INSIDE IS ALWAYS VERY CLEAN."
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Life Storage in Orlando (#628)
Jay (Orlando, FL)
5.0 out of 5
"Great experience"
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Life Storage in Orlando (#628)
Betsy (Orlando, FL)
5.0 out of 5
"Cleanest,security,facilities etc. Superb."
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Life Storage in Orlando (#628)
Orlando (Orlando, FL)
4.8 out of 5
"Very professional staff and VERY friendly."
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Life Storage in Orlando (#628)
Frederick (Orlando, FL)
5.0 out of 5
"Answered all questions"
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Life Storage in Orlando (#628)
Allan (Orlando, FL)
5.0 out of 5
"Hardto get to entry sometime when they don't back the big trucks all the way back as far as they could."
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Life Storage in Orlando (#628)
Shirley (Orlando, FL)
4.6 out of 5
"The staff is fabulous and the grounds, office and unit buildings are clean. I can NEVER find a trolley to move my items around to my unit even though I know they are there someplace! There should be a better way of ensuring they are available. One suggestion would be keeping them in the front area and require a driver's license for use. Another is providing a locked parking bar of some sort that allows a person to use a key provided by the staff to be returned following use. Us single ladies would appreciate something to make loading and unloading the units easier! Merry Christmas!!! ;-)"
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Life Storage in Orlando (#628)
Iris (Orlando, FL)
4.9 out of 5
"friendly service, nice facilities, clean"
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Life Storage in Orlando (#628)
Scott (Orlando, FL)
5.0 out of 5
"vey nice, clean u nits availability, location, ease of acess"
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Life Storage in Orlando (#628)
Mark Patrick (Orlando, FL)
5.0 out of 5
"Sometimes a cart or dolly was not available at the door and I had to go hunt for one in the next building. That's the only negative I can think of. But I made it work for me."
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Life Storage in Orlando (#628)
Malgorzata (Orlando, FL)
5.0 out of 5
"I have been with Uncle Bob's for 3 years now. Rented another unit for my friend. Super service. Super clean. Great climate control. Have rented storage units from different companies, but this one is the best. A great location for me. I also like the way the office personal checks around. I feel safe in this location. "
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Life Storage in Orlando (#628)
Terry (Orlando, FL)
4.6 out of 5
"ONLY PROBLEM IS I DO NOT RECIEVE A BILL TO PAY FOR UNIT"
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Life Storage in Orlando (#628)
Robert (Wilton Manors, FL)
4.8 out of 5
"I've been with you for several years, and can say that I always know my things are safe! Thank you "
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Life Storage in Orlando (#628)
Eric (Orlando, FL)
5.0 out of 5
"Wendy at store 077 was THE most awesome associate i have dealt with anywhere in Years! She was informative, incredibly kind, and very helpful. There were a few other storage places on my list to visit, but Wendy convinced me to look no further. Absolutely amazing service."
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Life Storage in Orlando (#628)
Jose (Orlando, FL)
5.0 out of 5
"Great service thank you"
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Life Storage in Orlando (#628)
Alex (Orlando, FL)
4.7 out of 5
"I like the way I was treated it was good"
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Life Storage in Orlando (#628)
Robert (Orlando, FL)
5.0 out of 5
"Prompt, friendly and knowledgeable service."
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Life Storage in Orlando (#628)
Donna (Orlando, FL)
4.0 out of 5
"I was surprised at the lack of carts for moving boxes, etc. especially since the halls and distance can be cumbersome and vast. I rent units at other climate controlled storage facilities, and all offer the use of carts. The front office person on staff did allow us to use an appliance handtruck but is awkward to use for stack boxes. At first, the automatic doors at the entrance to climate controlled area were a surprise but quickly became a nuisance as it seemed like the timing of closing kept getting shorter and shorter. We finally located the on/off switch above the door and turn the doors off for the remaining of the move in. "
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Life Storage in Orlando (#628)
Gregory (Orlando, FL)
5.0 out of 5
"Service was friendly and helpful. All of my questions and concerns were answered."
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Life Storage in Orlando (#628)
Harold (Orlando, FL)
5.0 out of 5
"If I need storage in the future, Uncle Bob's is at the top of the list.....I am very pleased with the experience. Thank you."
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Life Storage in Orlando (#628)
Angela (Orlando, FL)
3.5 out of 5
"I am happy with my storage, I just think that it is a little pricey and am thinking that I might need to change."
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Life Storage in Orlando (#628)
William (Orlanda, FL)
5.0 out of 5
"Barbara was exceptional in every way,her personalty
as well as explaining everything so that there was no doubt once we signed out contract. It was our pleasure"
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Life Storage in Orlando (#628)
Paul (Orlando, FL)
4.1 out of 5
"Layout of center is not user friendly. Bad design!"
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Life Storage in Orlando (#628)
Andrea (Orlando, FL)
2.2 out of 5
"Was not happy with service. Was not shown unit, no carts available to move with. Was told.they were stolen some time ago.and never replaced. Told truck that was advertised didnt exist ans would have to.travel.to.another location on the other side.of.town to get it. When I called to.reserve it from my location, no assisted by associate. Was given number to.call myself and that location didnt have a truck. It was never returned. Associate at that location reserved a truck for me at a third location."
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Life Storage in Orlando (#628)
Frank (The Villages, FL)
4.2 out of 5
"All expectations are met. The climate control appears to be in operation. The single elevator can be an issue during busy periods or when the one is out of commission (which it has been)."
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Life Storage in Orlando (#628)
Dennis (Orlando, FL)
5.0 out of 5
"The sales people communicated with each other and were expecting me. I made arrangements earlier with a salesman and then when i arrived 2 weeks later the sign up process of quick and easy,"
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Life Storage in Orlando (#628)
Lynda (Orlando, FL)
5.0 out of 5
"The BEST storage and Michelle was the greatest help! Everything was remarkably clean."
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Life Storage in Orlando (#628)
Gilbert (Orlando, FL)
4.2 out of 5
"Thanks!"
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Life Storage in Orlando (#628)
Abraham (Orlando, FL)
4.5 out of 5
"He was able to provide me with what I needed."
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Life Storage in Orlando (#628)
Tom (Orlando, FL)
4.7 out of 5
"When my automatic payment messed up, I was contacted immediately. This allowed me to make sure the payment was made without penalty. That is great service."
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Life Storage in Orlando (#628)
Thea (Alt. Spgs., FL)
4.0 out of 5
"When workers are showing new tenants the lockers they should have a way of being contacted when someone is waiting at the front door. The "Will be back in" sign on the door is frustrating."
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Life Storage in Orlando (#628)
David (Orlando, FL)
5.0 out of 5
"The staff there was exceptionally wonderful,both renee and michelle deserve a 5 star rating,they are very professional. I will refer a lot of people to your store. I have been dealing with storage facilities for the past six years and this location is the best. Uncle bobs storage is better than any other storage facility in orlando."
5' x 4'* - Climate Controlled
5' x 5'* - Climate Controlled
10' x 8'* - Climate Controlled
10' x 10'* - Climate Controlled
10' x 15'* - Climate Controlled
10' x 20'*
Climate Controlled Storage Units
Use our Moving Van or Truck Free with Storage Rental!
Surveillance Cameras
Fenced & Lighted
Commercial Spaces Available
Boxes & Packing Supplies Sold Here