5109 Fruitville RdSarasota, FL 3423223.8 Miles Away
Customer Reviews - Life Storage #509, North Port
We at Life Storage want to maintain the best storage facilities in North Port, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Nancy very helpful, very courteous described everything perfectly helped us set up. The locks answered all questions without hesitation felt very comfortable dealing with her. I recommend her highly."
"Spoke to 800# then to Nancy at the North Port location, she knew what she had immediately. She was professional and pleasant in a bad scenario after the hurricane and floods. Excellent communication here, Good place with good employees to help when you need it."
"Very pleasantly surprised! Very well-maintained, clean climate controlled environment. Made my reservation online, and when I arrived Nancy gave me the VIP tour, walked me through all of the paperwork, answered any questions I had all in a very personable and professional manner. thanks again Nancy 😊"
"Couldn’t be more happy with my storage unit. Rocky and Aurelia were such a pleasure to work with. They were very helpful in helping me open my storage unit. Couldn’t ask for better service! Definitely store your stuff with them!"
"Aurelia in North Port was the most pleasant and helpful customer service assistant that I have ever dealt with in any business capacity in my entire life.
She is an absolute irreplaceable asset to your company."
"Both Nancy and Aurelia were extremely kind and very helpful. We were having issues getting another storage on-line and the customer service was top notch. We really appreciate them and customer service we received."
"This is our second time getting a storage unit from them. It was a easy to get our reserved unit. Everyone is friendly, the facility is very well kept up with, bathrooms are always clean and stocked. Definitely recommended if they have open units."
"Great experience with Aurelia she helped me get 2 Big units side by side, very pleasant lady made me feel like I've know her forever , I don't leave much reviews infact this is my first review for anything but I felt the need to, I've rented plenty of storage units and this one just feels like home completely different atmosphere I had a stress-free time talking to Aurelia process went smoothly and hassle free. I couldn't help to notice how organized and clean the place was and they have an amazing security camera system the whole place is covered! First time ever feeling comfortable with my belongings, thank you!
"I had the pleasure of working with Nancy and she was absolutely amazing. She was very thorough in the storage unit rental process and answered all of my questions. I feel confident about storing my belongings at Life Storage."
"Aurelia was an absolute delight when she was helping me set up storage for my vehicle. With bird brain and all, she kept a cheery attitude and gave me a few good chuckles. Definitely plan on telling everyone how great this place is!"
"DO NOT USE THIS STORAGE COMPANY! I didn't receive an invoice for my monthly charges and I was charged $120 late fee after 5 days. I told management i didnt receive an invoice and was told "we dont send invoices". I was told i needed to sign up for auto payment. I told them they already have my payment information, I was told "we dont keep that". So the day after my late fee kicked in i got a phone call from their office asking for payment which led to this discussion. It was truly a deceptive practice from a company that is not transparent and not focused on customer service. Please find another option."
"I came in not knowing what size storage unit I should get, the manager on duty was Aurelia and she was amazing she took me on a golf cart ride and showed me the storage units that she thought might work. If anybody’s looking for a clean safe friendly storage company please check them out you won’t be disappointed."
"Went with my friend. I am so impressed with the customer service. Aurelia Wager the Associate Store Manager was the most generous lady with her time. She helped my friend get the correct storage unit. She answered all concerns. Very impressed."
"i highly recommend this location especially if you are in need of a storage unit.. this storage facility employees are amazing!! due to financial reasons myself and my boyfriend ended up losing our unit , it went up for auction, well we had a few very personal belongings that myself and boyfriend we're devastated to know we were losing we reached out to life storages employees and told them what we were looking for and that is the only things we were wanting . well it got auction off they informed the people that got it from them and they got the few belongings we were devastated to know we were going to lose . and for that alone I give this storage facility a five stars.. plus on top of it the facility is and was always cleaned sprinkling clean at that floors were always shining in the controlled temp units area"
"STOP!! THIS IS THE ONE TRUST ME!!
After having a horrible experience at public storage on Jacaranda in venice I decided to try out life storage let me start off by saying this place was heaven sent! the 2 ladies that run the place are amazing! Aurelia especially has been such a blessing to work with, handles the business professionally and with ease both lady's are very kind and outgoing always answer any questions I have, its a stress free environment they keep the place lively its always clean they constantly make rounds around the property and pick up any trash that some people leave behind, they will always say hi and ask if theirs any questions I may have. This past month Aurelia has helped me tremendously I rent a few units needed for My business and this place is one of the best very convenient, it's spacious the gate code you get is not complicated the one I had at public storage was about 11 digits and was a hassle because you had to type it in everytime you went up and down the elevator.. life storage is much more convenient! there is always carts available, the climate controlled units are nice and cool which is rare to find, most storage places say they are climate controlled but are always humid.. life storage actually have their temperature set as it should, my belongings stay fresh odor free my favorite part is how they constantly make rounds around the property I've never seen a storage place be so dedicated in providing good service.. I keep allot of valuables their and it gives me a peace of mind knowing they are in good hands. Another good thing is if you happen to be running late passed closing time they don't lock you in and don't shut down the elevator you are still able to finish loading and unloading. The Public storage on the other hand shuts down the elevators and gate at 9pm sharp I've had my belongings locked in the elevator at public storage and then I couldn't leave because the gate locked I had to find an emergency number for them to open the gate it took me 35min to reach sombody. Long story short public storage is a nightmare ..
life storage with the amazing management at this location has truly been a blessing I never thought I'd leave a review like this but it's well deserved very impressed and happy! Thank you!"
"INDUSTRIAL SIZE SCAM!!!!! BEWARE !!!!! When you sign agreement change clause for price increase! otherwise your rate will be doubled after couple months. When you call them they ll be laughing at you because that s the way they doing businesses on regular basis."
"The lady in the office was a terrific help to us when we had issues locking and unlocking mom's unit. We called and within 2 minutes she was to our unit. So kind, friendly and helpful. The unit itself was clean and lit well. I would recommend"
"Life storage’s agent Nancy provided awesome service as usual. But was a “lifesaver “ yesterday as she found my iPhone , safely retained it and contacted my emergency contact. Now I am a super happy customer."
"I had a fantastic experience at the Life Storage facility in North Port, FL (#509) Aurelia made everything so easy, and took all of the stress out of me during my moving experience. She was kind, considerate, and so helpful in handling exactly what I needed. I would highly recommend this facility and Aurelia for your storage needs. A true A+."
"We were greeted by the most friendly employee that we've dealt with in months. I wish I had her name so I could give her a big shout out - She was awesome! Their units are very clean and well maintained. The cost is a bit pricey but you know how supply and demand works. The number of northerners moving here now is staggering and they have to store their items as they cause bidding wars on the home sales here. But I digress, highly recommend that you store your items here.......if you can get lucky enough to find an empty unit. Welcome to Florida.....🦩🌴🦩"
"Arelia is the kindest,sweetest woman. Always has a smile on her face when I see her. She along with Rock....what great peo0le! They both have given me great assistance for what ever issued
I needed help with....THE BEST!!!"
"Well I Accidentally signed up for the wrong location and I got to the correct one that I needed to be at, This is my first time ever using a storage unit and Nancy was so very kind and helpful she found me the perfect storage unit and explained everything that I needed to know about it. Thank you so much!! If I could give you more than 5 stars girl I would!!!! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐"
"Very helpful, friendly and professional staff. Been with them for 2 years and the facility is always kept very clean. Just got my second unit and prices are more than reasonable. This is the best storage facility in North Port hands down, I would recommend them to anyone."
"After checking around the area, I was pleased to find this Life Storage location to store my personal items, while looking for a new home. From the beginning I found it easy to navigate the website. My first day of putting things in storage, I could not find my pass code, but the lady in the office was VERY helpful and courteous. After being away, we again couldn't remember our pass code but an employee helped us as he was in the building and was extremely pleasant and understanding. Best experience I have ever had using a storage unit! Professional and polite. Betty D"
"Tamiko Ellen Gave me great customer service ,Very polite and professional and knowledgeable of the storage answer all my questions information that I needed I would recommend this place to anyone and the person that help me was Tamiko Ellen So yeah if you need a place to store anything this is the place"
"I recently relocated to Florida. Aurelia went above and beyond during my move. Realizing that my storage space would possibly be insufficient to house all of my belongings, she was able to place another space on hold that was conveniently located near my space. Eventually, I did need that additional space. I would highly recommend Life Storage!"
"I just finished using my space at life storage, Tamiko was very kind! Tamiko answered all of my questions, she was efficient, and made the process very easy. Thank you so much for the excellent service!"
"What a wonderful experience me and my boyfriend had at Life Storage, Aurelia Wager was a HUGE help to us, and was so sweet !! She made our first experience there amazing, she was very helpful and made it easy for us !! I am very pleased with our experience at this storage place, and definitely recommend it !! Make sure to ask for Aurelia Wager she’s a sweetheart."
"My first time renting a unit and Nancy Block was an all-around helpful, kind, and caring person! She made me feel comfortable and was so friendly. I'm looking forward to using the space to store my furniture. Thanks, Nancy, for making the transaction smooth and painless. I appreciate your kind words when I was telling you my circumstances. I definitely recommend Life Storage - happy customer :)"
"The people that work here make it a great place. The office staff is very helpful and the maintenance folks are great too. Clean and well lit would describe the interior of the storage areas. When I need more storage in the area, I'll be back!"
"I needed the services of Life Storage for the past several years. Nancy and her entire staff have always bent over backwards to maintain a neat, clean, professional and most of all friendly environment. The hallways were kept clean and well lit no matter when I went in. It was a pleasure doing business with Life Storage and will look to them again in the future if the need arises."
"Didn't have much time to plan for the move and reserved my spot online. Immediately I was called and greeted by Tamiko. She was super friendly and was upfront about all additional costs. She walked me through everything and made moving in a breeze. I plan to use them going onwards :)"
"If I could give less than a one star I would. It was great when it was Uncle Bob's Storage, but Life Storage took it over and we had a few items in there and granted we rented that storage for over 3 years. The rent for a 10X10 no A/C when it was Uncle Bob's it was $59.99 a month when Life Storage took over it was raised to $139 a month and if you're late the fee was $160.00. I have another storage unit at a different place and it's 15'X25' and I pay $200 a month. About 6 months ago I notice that there was water damage in my unit not to mention rat droppings and urine all over. So I went up front and talked to the manager and told her that I had taken pictures of the damage and she said I have to take my own pictures, fine! She asked if I had insurance and I told her that I didn't know, she said I'll look and let you know if you do. Well, this past Saturday I moved the rest of my furniture out and told her that I would make sure that people would hear about what a crappy place it was. She wanted to know why and when I told her about the water damage she asked me for my unit number and I told her and she says "You have insurance." I told her thanks you were supposed to call me and let me know but I never heard from you. What little I had in there was ruined, some of the things were my mother's and can't be replaced. So beware if you don't mind dealing with rude thieves. Oh, I forgot to tell you the capper to this storage debacle. When I went into the office to tell her that I was moving out and she could prorate my rent for that month since I paid for the full month but was leaving on the 6th, she said: "Oh we don't prorate anything." So beware!"
"Tamiko Ellen is always extremely helpful and professional everytime I went in to make a payment in person for my storage unit which was at a different location. She really always goes above and beyond even though I wasn't a customer at her location. If I ever need a storage in North Port, her location will be my first stop. Thank you, Tamiko!"
"A company is only as strong as its employees. I had the pleasure of meeting Nancy Block today. From the moment I walked into the office, having no previous experience with Life Storage, I knew I made the right choice. This lady is a true credit to the organization. Give her praise for a job well done. In fact it felt more like a friend was helping me rather than someone just going through the motions. Thank you Nancy!"
"This is the second time we have used this facility and we love it. Aurelia is amazing!!!!!!!!. She is so thoughtful and very helpful .She made both times a great experience .I will definitely keep them for further use .She always has a smile on her face ."
"this location is always kept clean and organized and I always feel safe coming here even at night. The employees are also very friendly and help me with every question I have. Technically I could set up online payments but I would rather take the time to stop by and talk to them in person, awesome people and employees."
"Forced to pay late fees even know website was down when I tried to make payment. I was advised by corporate to contact the manager to get it taken care of, manager and district manager were unhelpful and rude, said they don't care, refused to waive late fee. Been a customer for 4 years. Garbage customer service."
"The facility is very clean and well managed. The associate manager (Tamiko) was extremely helpful when I was signing the paperwork and going through the initial tour of the facility. The rates are great and the location is really easy to access."
"Rented storage space for a vehicle at this facility. Both Aurelia and Nancy
were super nice to work with. We had a problem getting into one space and Aurelia worked with us and found another space that was so easy to get into. Many thanks for going above and beyond to help us out."
"I found an extremely friendly and helpful staff. The manager (Nancy) went out of her way to accommodate my needs. The grounds and units are spotless! I will always use and recommend this Life Storage."
"I used this place for 6 months due to moving. Excellent place and very friendly staff! This place is super clean and well maintained! The pricing is very good compared to other storage units around! I would use them again in the future :) Thank you Life Storage"
"Best experience all around. Tamiko Ellen was very knowledgeable and answered all our questions. She was extremely friendly and courteous. She also helped us get the best deal on our storage unit. 10/10 would recommend"
"Outstanding people with amazing customer service. They care about your belongings as much as you do. This is where you want to take your things if you want them safe and need them stored. The people in the office are awesome as well as the Customer Support over the phone and special thanks to Tamiko Ellen for awesome Management. They go above and beyond for their customers! I haven't ever seen anything like it!"
"Both buildings and restrooms very clean.Tamiko moved my daughter in... We had a tour of both properties and was very amazed on how she greeted and interacted with the customers. I haven't seen great service like she showed from anyone in a very long time. I am definitely recommending here to family and friends."
"Facility is very well kept maintenance does a very good job. Tamika works in the front office and has such great personality, customer service skills and is always very helpful. Every time you enter the office she always has a big friendly smile which is so wonderful. I feel very safe with my items being stored here"
"I have had multiple experiences with Auriel, Nancy, and Tamiko since I relocated to FL last summer. I have gradually downsized my original rental twice and during the transitions I have always had friendly, helpful, and professional service from all 3 ladies!"
"I have rented a car storage unit previously and Life Storage was as expected, but the attendant was very friendly, helpful and sought out what I wanted to satisfy me with great care and was very customer oriented."
"We just rented space at the North Port Life Storage facility and have been moving things in daily. The ladies in the office couldn't be more informative, helpful & friendly. The maintenance guy keeps the whole place neat & clean. Couldn't be more pleased with out choice in storage facilities."
"My first impression was that Life Storage is a very silly name, but then I saw how great their service and facilities were. I guess they need some way to keep from being overwhelmed with a huge waiting list so they chose to use their name. Tamiko was very courteous and helpful. I definitely recommend life storage."
"Our first time renting storage space EVER and it was a great experience. Aurelia was so helpful and pleasant!!! The space was immaculate and everyone was friendly and kind. We would highly recommend this facility and we will use it in the future if the need arises. Thank you Life Storage!!"
"Life Storage has the best prices in the area and is very clean. Best customer service hands down is Tamiko... I had no idea what size space I would need I never had to use a storage before and she was very helpful."
"I was pleased with my experience at Life Storage. I was a bit upset at the start, when I was charged for a late fee. You graciously give the first month for free, so the customer forgets about this new bill. I feel a courtesty email could be sent just to remind us that a bill is due. You sent me an email when it was past due and then charged me. A simple reminder for the first payment would be good customer service."
"I was so pleased with the help I received from the staff. I had contact via phone before going to sign the paperwork and Tamico was awesome. Then when I got there I didn't see the office as it was in another location and I called and she remembered me and helped me with directions. Then I was escorted by Tonya I believe was her name, she took me to see the unit, explained everything to me. I completed my transaction happily knowing my personal items will be in great hands. I could not have asked for better service. Thank you ladies and thank you Life Storage."
"Tamiko was very nice, personable and helpful. Overall pricing was within average range (not exceedingly high). The property appears clean and well-kept. The storage unit was a good size, but just needed to be swept out a little."
"Everyone I dealt with and/or spoke to by phone were extremely friendly, helpful and professional. Because of that, I decided to use Life Storage even tho it's farther away from my home than I wanted. And Life Storage is the best-priced by far which I really appreciated. I'm downsizing from a house to a condo in order to reduce monthly costs and didn't want to have a huge monthly cost for storage. Thank you Life Storage!"
"Tamika and Nancy were the perfect choice for us. We moved from Pubic Storage and were super impressed with the personal attention and confidence they instilled in us at the sign in process. Thanks for hiring them! It works!!!"
"Very friendly and helpful both on the phone and when at the storage place. Answered all questions and provided information needed about the storage unit. All areas were very clean and neat and very secure."
"I really was impressed with the grounds always being so clean and tidy. We really didn't require much assistance but the employees I did have the pleasure of working with were extremely helpful and seemed happy!"
"Thank you for a smooth transition from Patriot Storage - I feel I can count on you will all my needs - it was very helpful you had an employee from Uncle Bob's at Patriot when I stopped by to pay my monthly bill. She was great explaining all to me. Thank you again."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #509, we offer great property security systems and clean, affordable storage units to rent for the residents of Warm Mineral Springs, Plantation, Englewood, South Venice, and other neighborhoods in North Port, FL. Call us with questions, reserve online, or click here to compare other storage units in North Port.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 9:00 pm
Tuesday: 6:00 am - 9:00 pm
Wednesday: 6:00 am - 9:00 pm
Thursday: 6:00 am - 9:00 pm
Friday: 6:00 am - 9:00 pm
Saturday: 6:00 am - 9:00 pm
Sunday: 6:00 am - 9:00 pm
Storage insurance available (third party)
$36 admin fee
Payments due monthly, with a minimum of one month rental