Customer Reviews - Life Storage #403, Miami
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We at Life Storage want to maintain the best storage facilities in Miami, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Miami (#403)
4.88 out of 5
based on 37 of our most recent Reviews
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- Caitlin from Lake Forest, IL
5.0 out of 5
"Love security, cleanliness, lighting,
Very friendly and knowledgeable staff, only problem was I ubered over only to find associate a t lunch and had to wait 1/2 hour"
May 16, 2018
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- Manuel from Coral Gables, FL
4.8 out of 5
"very professional and helpful
always very satisfied with your time and dedication
good luck always "
September 28, 2017
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4.7 out of 5
"I had a storage unit at this location for nearly 10 years. I always felt safe and secure even when I went there alone. Served it's purpose to a T. "
March 23, 2017
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5.0 out of 5
"I've never seen such a nice and well kept rental facility !!"
January 24, 2017
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5.0 out of 5
"We want to thank all the staff for their professionalism and attention."
October 23, 2016
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- Grifith Samuel from Princeton, FL
5.0 out of 5
"Well I walked in with a few questions and Monica was really helpful to the point that I saw the need to get the unit asap."
September 29, 2016
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5.0 out of 5
"Don't change a thing, your service and facility are second to none!!!"
May 25, 2016
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- Nancy from Coral Gables, FL
5.0 out of 5
"Mario the manager could not have been a better person and very professional. Every time we needed Storage we though of Uncle Bobs [Life Storage] because of Mario's kindness and friendliness. "
April 26, 2016
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- Joan from Coral Gables, FL
4.9 out of 5
"Never having used a storage facility, I was pleasantly surprised at the whole experience."
April 25, 2016
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5.0 out of 5
"Managed to find me a second storage unit on the same floor as my first unit"
March 28, 2016
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- Samantha from Hillsdale, NJ
5.0 out of 5
"Mario is excellent. He is patient and explained everything very clearly. It has been a pleasure to work with him so far."
March 25, 2016
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- Jacqueline from Miami, FL
5.0 out of 5
"Mario, the manager at my storage location in South Miami, and Madelyn, an associate, are exceptionally nice and knowledgeable. Truly assets to any company, especially Mario."
December 02, 2015
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5.0 out of 5
"Your manager Mario and his assistant Madelaine are the best, and they are the only reason I rent my space with Uncle Bob's [Life Storage].
"
August 28, 2015
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- Anita from Coral Gables, FL
5.0 out of 5
"Mario and Gisel in the office have great customer service skills, are always accessible, friendly, courteous and willing to help...
The property is kept very clean, a perfect 10..."
August 23, 2015
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- Juan from Coral Gables, FL
3.1 out of 5
"I have tried to set up autopay and change address several times and still not being able to do it "
July 15, 2015
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- Adrianna from Philadelphia, PA
5.0 out of 5
"I will most definitely store with you again. Thank you. "
July 11, 2015
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5.0 out of 5
"I feel very safe at the facility which is important to me since I usually go at odd hours."
March 24, 2015
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- John from Coral Gables, FL
5.0 out of 5
"I would like to mention the reason this facility is top notch is due to your Manager. He is Friendly, Helpful, Courteous and goes out of his way to tend to the Customers. That's why I will recommend this facility for Uncle Bob's [Life Storage]."
March 23, 2015
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5.0 out of 5
"THE HELP FROM MGR MARIO & ASSISTANT MADELYN IS ALWAYS FANTASTIC... 10 +++"
December 08, 2014
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4.6 out of 5
"The Air condition is always too high.
Especially during the summer months.
We have paintings and rugs and furniture stored at your facilities and are worried about the fact that they can get damaged,
Thank you."
October 28, 2014
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- Paula from Coral Gables, FL
5.0 out of 5
"Mario and Madeline are always helpful and I know they will help me anytime I have a question. Lovely people."
September 25, 2014
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- Nicholas from Berkeley, CA
5.0 out of 5
"We were very pleased with everything - it was easy to move our things in and to move them out. The levels of security (door, elevators, locks on units) gave us confidence that out things would be safe - and they were. And the entire facility was always kept clean and neat. We would gladly recommend Uncle Bob's to anyone!"
September 23, 2014
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5.0 out of 5
"It is true that the South Miami facility is state of the art, but as I am sure you know, it's the people that truly make it special. Mario and his staff are not just good, they are exceptional. They are friendly, knowledgable, patient, and quite handy. I rarely single out a staff, but in this case they are worthy of many praises."
August 28, 2014
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- Laura from Walla Walla, WA
5.0 out of 5
"We had a great experience and plan on coming back to Uncle Bob's [Life Storage] next time we have storage needs. Everything was always well maintained, there were sufficient carts whenever we needed to move things in and out, and our storage area was great. Thank You!"
August 28, 2014
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- Enrique from Coral Gables, FL
4.4 out of 5
"Everything is great but the lightning. The 2 storages I rent are pretty dark inside."
August 28, 2014
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- John Allen from Coral Gables, FL
4.6 out of 5
"Clean facilities, reasonable sign up process, friendly, professional staff."
June 27, 2014
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5.0 out of 5
"The person that helped my was extremely helpful and exceeded my expectations. I would be happy to recommend Uncle Bob's to others."
May 29, 2014
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5.0 out of 5
"Mario the manager was excellent, his customer service skills where wonderful!"
April 27, 2014
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- Enrique from Coral Gables, FL
4.8 out of 5
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The Manager of the office (Mario) and her assistant (Maylin) were always extremelly attentive and service oriented. They are capable professionals that I would recommend for any similar position.
Enrique Auvert"
April 23, 2014
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- Karen from Coral Gables, FL
5.0 out of 5
"Both manager and assistant manager were extremely helpful and so friendly. The facility is so clean and the white walls are immaculate.
I moved my furniture yesterday and it couldn't have been easier. As a matter of fact, my movers even recommended this particular Uncle Bob's [Life Storage].
Also, I called customer service yesterday to let them know how pleased I was!"
March 27, 2014
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5.0 out of 5
"Uncle Bob's [Life Storage] was recommended by a close friend who stated "Their staff is very friendly and eager to help", and my experience validated each word! Madelyn and Mario were extremely professional from my first contact; they listened to my needs and guided me throughout the process. The premises are kept immaculate and safety is paramount to them! Thank you for a great experience."
March 24, 2014
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- Andrea from Coral Gables, FL
5.0 out of 5
"I am particularly impressed with the personality and professionalism of Mr. Mario Ramil, the store manager. He is a tremendous asset to your operation. I have seen him interact with many customers--even difficult ones--and he treats each in the same positive and professional manner. Congratulations on having him as your manager."
March 07, 2014
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5.0 out of 5
"I am 100% pleased with the facility and staff. It is easy to run into and the carts are always there. Only request is to keep bathrooms unlocked.
Thank you for everything"
March 01, 2014
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5.0 out of 5
"Flexibility to be able to change to a different space, and flexibility with the timing of the truck rental, exch exceeded my expactations, as well as the overall friendliness."
March 01, 2014
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5.0 out of 5
"The manager Mario and his associate Marilyn were very professional and helpful in assisting me to secure a storage solution that best fit my needs. They always keep the property clean and are ready to answer any questions that I had."
February 25, 2014
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5.0 out of 5
"No, it is a great facility and we are very pleased. The staff is as nice and helpful as people can be. "
November 06, 2013
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4.8 out of 5
"Excellent facility; knowledgable staff; convenient location"
July 23, 2013
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