Customer Reviews - Life Storage #106, Jacksonville
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We at Life Storage want to maintain the best storage facilities in Jacksonville, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Jacksonville (#106)
4.96 out of 5
based on 43 of our most recent Reviews
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- Maren from Jacksonville, FL
5.0 out of 5
"Caitlin was exceptional. She was not only knowledgeably, but we genuinely enjoyed interacting with her. She is very pleasant and helpful. She takes pride in her job and in maintaining the facility she manages. When renting a storage unit, we would highly recommend contacting her."
January 13, 2019
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- Cynthia from Jacksonville, FL
5.0 out of 5
"I got my storage unit from the store manager Diane she went above and beyond the Call of Duty she was extremely helpful an did gave me assistance with my lock and dideverything that I needed her to do she's fantastic"
January 09, 2019
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- Peter from Jacksonville, FL
4.6 out of 5
"you were polite and explained everything in detail."
November 19, 2018
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- Michael from Jacksonville, FL
5.0 out of 5
"I have rented here before and was very happy to see Michelle still works here. She is very efficient and so easy to work with. The property has received many upgrades since my last contract and looked great."
October 27, 2018
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- Joseph from Glen st mary, FL
5.0 out of 5
"The staff member was great. Very pleasant. The truck was a major plus. I was very impressed overall. Coming from Public Storage that was rat infested to Life Storage was like winning the lotto.."
April 03, 2018
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- Brenda from Saint Johns, FL
5.0 out of 5
"wonderful! clean! always treated with great kindness respect and help! my family now has a unit here too! best!"
November 06, 2017
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- Maria from Jacksonville, FL
5.0 out of 5
"I am extremely satisfied because you put new locks on the doors to keep my stuff clean and safe that no one can cut off or pick or hack into. I'm thoroughly impressed. "
October 26, 2017
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- Jodie from Jacksonville, FL
5.0 out of 5
"Such care and concern. Appreciated the attentiveness to my needs. "
October 18, 2017
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- Danny W. from Jacksonville, FL
5.0 out of 5
"Michelle was great!!! It was a pleasure doing business with her"
September 20, 2017
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- DeLoria from Jacksonville, FL
5.0 out of 5
"Ms Michelle is awesome!!!
She stayed on top of my unit when I forgot."
July 28, 2017
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- Ethel from Jacksonville, FL
5.0 out of 5
"Michelle was awesome to work with. I've NEVER rented a storage unit before and she helped me immensely!"
July 19, 2017
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- Rhonda from Jacksonville, FL
5.0 out of 5
"Everything was great the ladies in the office were very helpful"
June 17, 2017
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- Laura from Jacksonville, FL
5.0 out of 5
"I feel safe while on property which is important being a lady and going to my unit from time to time to move things in and out."
May 27, 2017
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- Kathryn from Jacksonville, FL
5.0 out of 5
"I live next door on Old Sunbeam, the ladies have been very helpful to this handicapped customer.Thankyou.
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April 20, 2017
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- Joe from Salt Springs, FL
5.0 out of 5
"Provided affordable, secure storage space with convenient times for access."
January 23, 2017
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- Victoria from Jacksonville, FL
5.0 out of 5
"The manager Michele was very nice and friendly. She informed me of all info without me having to ask. I was very pleased. "
January 17, 2017
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- Yvonne from Jacksonville, FL
4.8 out of 5
"I am terrible with names but the representative was great. I want to say Michelle but I could be wrong. She was super helpful. Thanks "
October 28, 2016
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- Charles from Jacksonville, FL
4.9 out of 5
"I was given exactly the storage unit I needed, at a very reasonable price."
October 20, 2016
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- Annie from Jacksonville, FL
5.0 out of 5
"Michele at your Sunbeam office is an amazing persone, very tentative, I will at no cost do business with her if I ever need storage. I would like to thank her very much for her servies."
September 24, 2016
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- Nora from Jacksonville, FL
5.0 out of 5
"We needed a storage solution for my aunt moving to Florida from North Carolina. Michelle was great from the beginning. She helped us decide which size unit to get and that the climate controlled unit would best suit our needs. Three years in storage everything was just as it was when we put it in there. Michelle and Rita have been a joy to work with."
July 25, 2016
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- Mary from Jacksonville, FL
5.0 out of 5
"I was offered tips about where to store certain moisture-sensitive items, was shown the better lock to purchase, was given directions as to how the door worked (not necessary, but helpful), and in general, I felt like the most important concern was that I was completely informed and had everything necessary. Absolutely top notch help and service!"
June 27, 2016
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- Frank from Jacksonville, FL
5.0 out of 5
"The two ladies at the front desk were extremely pleasant and always helpful. Sunbeam Rd. Jackonsonville, Fl."
April 23, 2016
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- Stephen from Jacksonville, FL
5.0 out of 5
"Michelle and Rita are exemplary employees. You might consider recognizing them and their contributions. Yes, I've rented from you, for the better part of two decades."
February 17, 2016
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- Christy from Key West, FL
5.0 out of 5
"Michelle is always a pleasure to work with!!!
Thank you Michelle for working with me for 10 years! "
January 25, 2016
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- Sandra from Jacksonville, FL
5.0 out of 5
"You guys are awesome! Thank you so much for working with us! We will def recommend you and use you all again!
Happy Thanksgiving and Merry Christmas!"
November 23, 2015
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5.0 out of 5
"MICHELLE AND RITA ARE VERY HEPLFUL TO ME AND AND MY BUSINESS.."
August 26, 2015
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- Tarek from Jacksonville, FL
4.3 out of 5
"Rita and Michelle are always friendly and helpful. Terrific ladies! They're keepers!"
August 02, 2015
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- Leroy from Jacksonville, FL
5.0 out of 5
"Met my expectations by how easy a d smooth it was to get a space.
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July 20, 2015
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- Cheryl from Jacksonville, FL
5.0 out of 5
"Michelle and Rita are always friendly, hospitable and eager to help. Their personalized customer service make us very happy clients. We are always very happy with Uncle Bob's storage. Kudos girls!"
June 28, 2015
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- Gloria from Jacksonville, FL
5.0 out of 5
"Very friendly personnel in both locations I visited!! Everything was clean, including the parking lot and driveways. Very satisfied with my experience."
May 29, 2015
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- Saleana from Jacksonville, FL
5.0 out of 5
"I have used other storage companies in the pass and was not impressed, but I was treated with respect and Uncle Bob's have the sweetest employees working for their company. I will be using Uncle Bob's for now on and I will recommend them to everyone I know. Great job and keep doing what you do to keep your customers happy."
April 16, 2015
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- John from Jacksonville, FL
5.0 out of 5
"Your associate was well trained she showed me around the facility and helped me pick the correct size unit for my needs."
December 02, 2014
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- Joshua from Ponte Vedra, FL
5.0 out of 5
"The prices were the first thing that drew me into Uncle Bob's. The customer service was outstanding. I felt that my business was very welcomed. Everything has been really easy and smooth, and I hope to always be able to use Uncle Bob's for my storage needs."
August 22, 2014
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5.0 out of 5
"Your office staff is always so nice and hospitable. The facility was always clean and never flooded and no mildew after 2 years of storage and the price is right, please keep that consistent in this very inconsistent world :-)"
July 23, 2014
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- Leon from Stone Mountain, GA
5.0 out of 5
"Thank you,Michelle in Jacksonville,Fl.for all of your help."
June 23, 2014
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- Mary from Jacksonville, FL
5.0 out of 5
"The staff was so professional, courteous and helpful, thanks so much!! Always a pleasure to work with them. I appreciate their care and assistance. Thank you for a great experience!!"
May 23, 2014
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- Lorraine from Jacksonville, FL
5.0 out of 5
"Because the use of truck and totally good experience. "
March 04, 2014
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- Brooke from Jacksonville, FL
5.0 out of 5
"Rita (Asst Manager) and Michele (Manager) are always friendly and personable. They've known me by name since month #2 of rentint one of their units. Great staff!"
March 03, 2014
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- Chuck from Jacksonville, FL
5.0 out of 5
"Michelle is an extraordinary emissary. Though she sees me only once a month, she always greets me by name...with a smile and professional demeanor. Great asset."
March 03, 2014
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- Marcia from Jacksonville, FL
5.0 out of 5
"I have stored at two different Bob's and have recommended it to others. It is safe and you all are sharp. You caught my unit not looked & call me."
March 03, 2014
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- Maryellen from Saint Johns, FL
5.0 out of 5
"The staff at my location always goes out of their way to assist me."
March 02, 2014
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- Danielle from Jacksonville, FL
4.7 out of 5
"Friendly and caring staff! I wouldn't change a thing! Thank you! "
February 06, 2014
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5.0 out of 5
"Michelle and and entire staff made my 'stay' very satisfying. Great job to Uncle Bob's [Life Storage]."
October 23, 2013
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