Customer Reviews - Life Storage #304, Pinellas Park
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We at Life Storage want to maintain the best storage facilities in Pinellas Park, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Pinellas Park (#304)
4.92 out of 5
based on 69 of our most recent Reviews
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- Richard from Pinellas Park, FL
5.0 out of 5
"I was extremely impressed with the ease of speaking with representatives, the ease of getting in the building and storage unit, how clean the area and unit was kept. I liked it so much I didn't want to leave but I was able to get everything packed and put away at my residence. Thank you staff for a exceptional experience!"
November 24, 2018
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- William from Saint Petersburg, FL
5.0 out of 5
"I recently went to my storage unit. A box had shifted and caused the overhead door to go off the track when I opened the door. They immediately got a ladder and got the door back on it's track. Thank you for the prompt service!"
May 26, 2018
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- John from Pinellas Park, FL
5.0 out of 5
"The management there outstanding I've dealt with them for a long long time they're the best out there"
May 25, 2018
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5.0 out of 5
"Lendora is the kindest woman I know, I lived 1,200 miles away while my personal belongings were stored at your Pinellas Park, Florida location and I felt that they were safe and cared for. I would highly recommended your company, especially your Pinellas Park location.
Sincerely,
Tina"
April 23, 2018
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- Angela from St. Petersburg, FL
5.0 out of 5
"Everything was the way it should be. Its Good service."
April 01, 2018
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- Marjorie Sylvia from Largo, FL
5.0 out of 5
"Very professional office manager. I appreciated her interest."
January 26, 2018
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- Brigitte from Saint Petersburg, FL
5.0 out of 5
"The staff was so friendly, they answered all my question and were so helpful."
November 18, 2017
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- Maureen from Pinellas Park, FL
5.0 out of 5
"I've used this Location a number of times and continue to choose it over other locations even when they have lower rates because staff here is so friendly and helpful. "
October 29, 2017
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- Bradley from Pinellas Park, FL
5.0 out of 5
"Great staff- always see the owners WORKING around the office/grounds-- very clean- very helpful- VERY friendly
we've recommended people for future business-- not for convenience only, but because of the care and treatment we receive! "
September 26, 2017
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- Kia from Saint Petersburg, FL
5.0 out of 5
"Very friendly, knowledgeable and the free truck rental was definitely a plus"
September 02, 2017
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- Latrekia from St.Petersburg, FL
5.0 out of 5
"Friendly, understanding staff. The locations is well kept. I'm a very happy customer."
May 28, 2017
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- Barbara from Saint Petersburg, FL
5.0 out of 5
"Very nice experience I surly will encourage people to use Life Storage"
May 24, 2017
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- Rebecca from Pinellas Park, FL
5.0 out of 5
"Very friendly staff, quick answers, smiles and hello/waves every time.. Makes us feel welcome and valued
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May 24, 2017
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- Janine from St. Petersburg, FL
4.4 out of 5
"Lendora was wonderful & went outside the 9 dots for me. Much appreciated "
March 24, 2017
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- Sue from Pinellas Park, FL
5.0 out of 5
"Lendora, your rep, is fabulous! She's been extremely helpful in making suggestions to fill my needs, and explained your options and policies clearly. Love working with her!"
March 17, 2017
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- William from Pinellas Park, FL
5.0 out of 5
"Whether I call or stop in everyone is upbeat and very, friendly, helpful and overall satisfaction that we are customers. Likewise, we are very pleased to have our items stored there!"
December 28, 2016
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4.9 out of 5
" storage unit was clean. the property looks to be well maintained.The staff was very informative."
October 01, 2016
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- Rachel from Pinellas Park, FL
5.0 out of 5
"Cleveland was patient and helpful showing me different units and answering all my questions. It was a pleasure working with someone committed to customer service."
September 29, 2016
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5.0 out of 5
"Glendora was fantastic. She possesses excellent customer service skills. "
September 23, 2016
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- Kim from St. Petersburg, FL
5.0 out of 5
"Always so Helpful !! Even when I see her at the local Grocery Store she recognizes me and says Hello!! "
September 22, 2016
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5.0 out of 5
"Lenora in the office has always been extremely helpful and has excellent customer service skills. She should be commended for her outstanding efforts."
September 17, 2016
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- Don from Saint Petersburg, FL
5.0 out of 5
"Lendora was very helpful, knowledgeable, friendly and very professional. The facility is well maintained and very clean. I do like the 24 hour access as well."
June 28, 2016
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- David from St. Petersburg, FL
5.0 out of 5
"We wanted to say how helpful Lendora was at our Pinellas Park location. She was very professional and thorough. She promptly got us what we needed and it took very little time for her to set us up and easy for us to acquire our unit. A great experience and huge time savings. Nice work!"
June 23, 2016
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- Janelle from Clearwater, FL
5.0 out of 5
"Lendora has always been very pleasant & helpful ever since I started renting with Uncle Bob's [Life Storage]. Would highly recommend this particular location if you are in need of self storage!"
May 09, 2016
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- Carol from Pinellas Park, FL
5.0 out of 5
"Since I'd never heard of Uncle Bob's [Life Storage], I was very happy to speak with an associate. I decided that their storage was better than most."
March 28, 2016
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- Paul from Fort Lauderdale, FL
5.0 out of 5
"The experience was great in a stressful time. The manager was very pleasant.
Thank you,
Paul & Patricia
"
February 25, 2016
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- Lisa-Marie from Pinellas Park, FL
5.0 out of 5
"Lendora is nothing short of AMAZING! This is one of the cleanest and friendliest facilities I have ever seen."
January 23, 2016
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- Suzanna from Clearwater, FL
4.8 out of 5
"Only dealt with them on the phone for my daughter who recently relocated to Clearwater everyone was so helpful and friendly. Daughter assures me it's clean bright safe etc. web site EZ. All good. "
November 17, 2015
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- Jessyca from Friendsville, TN
5.0 out of 5
"Very informative and professional. Staff was very friendly and units were spacious and clean. Thank you so much!"
August 28, 2015
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- Tiffany from PINELLAS PARK, FL
5.0 out of 5
"Always professional staff. Always helpful. Never realized a storage place could staff such nice people. Really like the fact that someone is always on-site."
August 28, 2015
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- Maureen from Pinellas Park, FL
5.0 out of 5
"This is not the first time I have rented at 304. Because of your excellent customer service, I keep coming back. This time, I wanted a ground floor unit and none were available, but the staff worked with me to help me secure a unit on the ground floor as soon as one was available. It was a real blessing for me. "
August 18, 2015
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- Thomas from Clearwater, FL
4.9 out of 5
"All question were answered and i was walked through the unit and the process of opening the gate. "
August 03, 2015
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- Sharon from Pinellas Park, FL
5.0 out of 5
"Very convenient to my home. Easy to use, better than a garage! Thanks"
July 28, 2015
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- Jaime from Clearwater, FL
4.9 out of 5
"It was a very smooth process, straight to the point...kory (If i caught his name correctly) did his job as intended."
May 27, 2015
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- Alexander from Pinellas Park, FL
5.0 out of 5
"Great facility with reasonable prices and a friendly staff."
May 23, 2015
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4.0 out of 5
"I got what I needed near home and I like the fact that you guys offer a truck to move items, I did not like being told it was free than have to pay 21.00 or so, but everyone has been nice and the place is clean."
April 28, 2015
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5.0 out of 5
"I had my stuff in storage, untouched, for about four years, so I was really scared of what I'd find when I returned. But everything was in good condition and no bugs (my biggest fear) so I was extremely happy."
April 23, 2015
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- Victoria from Reynoldsburg, OH
5.0 out of 5
"Our relocation has been very stressful. Lendora and the gentleman who checked us in were extremely helpful and kind. I could not imagine any other facility exuding such kindness. I definitely did not expect such wonderful treatment."
February 25, 2015
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- Sue from Pinellas Park, FL
5.0 out of 5
"Any delays in service were solely due to the clerk serving a previous customer. Throughout, he was courteous and efficient, being friendly but wasting no time in being so. At no time did I feel he was rushing the previous customer, nor did I feel he was doing that with me. In both cases, he did his job exactly as I felt it should be done. Good job!"
February 25, 2015
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- Tabetha from Saint Petersburg, FL
5.0 out of 5
"I must have passed about 6-7 storage unit to get to this one, it was worth the drive for the value and service."
January 27, 2015
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- Betsy from Pinellas Park, FL
5.0 out of 5
"Staff was prompt in setting us up with a storage unit to fit our needs!
"
December 30, 2014
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- Robert from Pinellas Park, FL
5.0 out of 5
"Lendora is very helpful, courteous, professional, attentive and knowledgeable. She made my experience quite enjoyable. Thank you."
October 20, 2014
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- James from Pinellas Park, FL
5.0 out of 5
"Awesome location, awesome staff great experience and ease for our move. Will highly recommend Uncle Bobs to everyone I know that needs storage :) "
September 23, 2014
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- James from Pinellas Park, FL
5.0 out of 5
"Every thing was clean, no problems getting in or out and the staff were magnificent most of all professional."
September 23, 2014
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5.0 out of 5
"The best place ever to go if u need any type of storage. They went above n beyond my expectations. Would definitely use them again if I needed to. Thanks for everything you did"
September 23, 2014
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- Richard from St. Petersburg, FL
5.0 out of 5
"I use storage units throughout the SE and your Pinellas Park staff is the best."
September 19, 2014
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4.8 out of 5
"It is a real pleasure working with your associates. Always a pleasant experience."
September 03, 2014
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- Kathleen from St Petersburg, FL
5.0 out of 5
"Uncle Bob's Storage is a top notch company . Store with them. You will not be disappointed..."
August 26, 2014
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- Michele from Clearwater, FL
5.0 out of 5
"Service always exceed expectations...that is why I am a return customer!"
August 26, 2014
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- Betty from Pinellas Park, FL
5.0 out of 5
"I've used Uncle Bob's twice before and have always been happy with the service. I didn't hesitate to use them again this time when the need arose again."
August 26, 2014
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- Nicole from PInellas Park, FL
5.0 out of 5
"Lendora is a bright ray of sunshine on a cloudy day-so positive, friendly and cheerful! You cannot be down around her. I love going in and being greeted by her smiling face! This is how customer service should be. Thanks for having her there!"
August 06, 2014
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5.0 out of 5
"I'M GLAD I CHOSE UNCLE BOB'S STORAGE. I KNOW THE CONTENTS OF MY SPACE ARE SAFE AND IN GOOD HANDS."
June 27, 2014
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- Jennifer from Pinellas Park, FL
5.0 out of 5
"The ladies we awesome, very friendly, and very helpful, I left very happy with my overall experience ."
June 26, 2014
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- Marie-T from St. Petersburg, FL
5.0 out of 5
"Pricing is great, service is prompt, personnel are always available and security is really good. I was not able to lock my unit because the lock stem was too fat. By the time I went home and came back they had already checked to see that my unit was properly locked. "
June 26, 2014
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- Laura from Cape Coral, FL
4.0 out of 5
"The availablity of moving carts - there are only two and there were multiple people moving in at the same time. There is a ledge that you have to move the cart over to get into the building - lifting up on one cart the handle popped out. I can only use the storage cart during office hours as they are locked away at the front of the complex. The wheel fell off of one of the carts while I was using it - so now there is only one cart available at this location."
May 29, 2014
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- Darlene from Pinellas Park, FL
4.8 out of 5
"still have a unit with you just down sized into a big one"
May 28, 2014
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- Michelle from St. Petersburg, FL
4.8 out of 5
"Property was always well maintained. Storage unit and location was great. Thank you!!"
May 23, 2014
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- Larry from Pinellas Park, FL
5.0 out of 5
"I tried to get into the survey by myself however I somehow goofed it up. Thanks for sending this survey to us."
April 18, 2014
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- Jennifer from St. Petersburg, FL
5.0 out of 5
"I have rented many storage units in the past. This was by far the most satisfying experience. Absolutely outstanding service with beautiful and superbly maintained property!!! Over-exceeded my expectations many times over!"
March 23, 2014
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- Joe from St. Petersburg, FL
5.0 out of 5
"Everybody at my location (Pinella Park) are very nice and helpful! I tell everybody to use this spot if they need one!"
March 02, 2014
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- Katia from Saint Petersburg, FL
5.0 out of 5
"Location manager Lendora was extremely helpful, courteous, and professional. I am very happy with the quality of service I received when renting my unit, and am recommending this Uncle Bob's location whenever I can. Two thumbs up!!!"
December 02, 2013
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- Kim from Pinellas Park, FL
5.0 out of 5
"Very courteous & professional staff. A follow up call by the on site manager was done after EVERY major step I made w/the company,"
November 24, 2013
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- Victor from Pinellas Park, FL
5.0 out of 5
"Always there for their customers!!!!!!!!!!!!!!!!!!!!"
November 02, 2013
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- Joshua from Saint Petersburg, FL
4.6 out of 5
"Been with Uncle Bob [Life Storage] awhile, never had any issues. They are one of the best places I have ever dealt with. So if you looking for a clean safe place to store your things, then go no further."
November 02, 2013
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- Betty from Pinellas Park, FL
5.0 out of 5
"This was my first experience using storage rooms and was extremely impressed by how welcoming I was made to feel. I was also impressed when the staff remembered my name after the first visit. I was treated like family.
The facility was easy to access and always clean. I would recommend them to others with no hesitation."
October 23, 2013
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- James from Saint Petersburg, FL
4.8 out of 5
"Great reliable place for storage has had me a repeat customer of Uncle Bobs for over 12 years. Keep up the great work!"
September 25, 2013
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- Mary from Pinellas Park, FL
5.0 out of 5
"I was there at store 304 for many yrs. I can say Eldora was the best as well as her staff. Couldn't ask for better."
September 23, 2013
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- April from Pinellas Park, FL
5.0 out of 5
"You will be the first place I go to for stoerage needs and I rwecommend you to everyone......"
September 23, 2013
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- Dawn from Philadelphia, NY
4.1 out of 5
"i would just like to thank you for the time we spent with you . we were treated very will. and we thank you"
September 23, 2013
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