Customer Reviews - Life Storage #267, Stamford
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We at Life Storage want to maintain the best storage facilities in Stamford, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Stamford (#267)
4.82 out of 5
based on 26 of our most recent Reviews
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5.0 out of 5
"The associate was very helpful and was prompt and knowledgeable"
June 15, 2018
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- Richard from Harrison, NY
5.0 out of 5
"The process was quick and efficient. Took care of my needs easily."
December 01, 2017
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- Virginia from Stamford, CT
5.0 out of 5
"My experience was wonderful. Ashley was a great help. Very nice girl, with a great personality. She took her time with me, she explained things in detail and was just wonderful overall. She made my day with her manners and her smile. She is great for Uncle Bobs [Life Storage]. Thank you Ashley "
September 16, 2016
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4.1 out of 5
"I was quoted a price over the phone and then when I showed up, was told it was something different. There was no record and the person was not there so it was a he said / she said. The rep said they would follow up but never did. It is not that it was a significant amount of money, it was the fact that there were multiple points of communication failure.
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July 07, 2016
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5.0 out of 5
"Uncle Bob's Storage team has exceeded my expectation.
Thank you."
June 23, 2016
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5.0 out of 5
"This was my first experience with a storage facility and it was excellent."
May 23, 2016
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- Phyllis from Stamford, CT
4.3 out of 5
"I always felt my property was safe as the building was kept very neat and clean and no clutter was around. Also the security was good."
April 23, 2016
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4.6 out of 5
"I have only been there for a few months, but I have experience with 4 other Facilities in the area.
Overall I would rate your place as the top one I've experienced.
A couple things though, More Carts are nessesary
for a place so large and parking is tigh in the offload area."
February 25, 2016
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5.0 out of 5
"It's a little expensive but I guess those are the going rates."
January 25, 2016
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- Christa from Stamford, CT
5.0 out of 5
"Experience was very pleasant, both people were professional and helpful."
December 30, 2015
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- Darlene from Stamford, CT
4.5 out of 5
"I really didn't have any expectations, however all of the questions and concerns that I did have were met and fully satisfied."
October 27, 2015
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4.8 out of 5
"The manager and assistant are very helpful and pleasant."
August 28, 2015
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5.0 out of 5
"quick, easy, and clean. Welcoming and pleasant staff made me feel comfortable at the facility."
August 27, 2015
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5.0 out of 5
"I have rented storage units many times before. There was no fuss, or hassle, and everything was presented well."
July 28, 2015
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- Jennifer from Stamford, CT
4.6 out of 5
"I needed a storage unit and moving truck and Uncle Bob's gave me both with minimal hassle."
May 27, 2015
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- Danielle from Stamford, CT
5.0 out of 5
"The agent made a stressful situation easy. I was grateful for her patience and kindness."
January 31, 2015
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5.0 out of 5
"Uncle Bob's is the best storage facility. Clean and neat, well lit and the staff were very friendly and responsive to our needs. If ever we need a storage facility in the future we will definitely look for an Uncle Bob's."
January 23, 2015
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4.5 out of 5
"Sometimes during normal business hours when I would call it always went to voicemail. Not a huge deal but just wanted to make note. "
November 24, 2014
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- Mary from Port Chester, NY
5.0 out of 5
"Franklin and Wendy have always been very professional and helpful...great customer service which is very hard to find these days, unfortunately.
I chose to rent again from Uncle Bobs on Fairfield Ave, Stamford, CT instead of closest to my home in NY based on my positive experiences with Franklin and Wendy."
October 28, 2014
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4.2 out of 5
"There are way too few carts at this location.
And there is only one that is large enough to be useful, and it is often not available.
I have used two other Uncle Bob's locations without this problem.
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October 24, 2014
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- Beverly from Old Greenwich, CT
5.0 out of 5
"Both Wendy and Franklin were attentive and knowledgeable. They helped me when I needed it and one of them was always available. I have recommended Bob's of Stamford to friends."
August 29, 2014
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5.0 out of 5
"Forgive but I forget the manager's name who helped me but my movers were hours late in arriving to pick up my items from my apartment. I called Uncle Bob's and the manager was willing to come back to the storage unit and help me activate my unit and get everything set up. Otherwise I would have been in major trouble with a full truck of items with nowhere to go. Awesome service. -Brad"
July 25, 2014
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5.0 out of 5
"Kevin was excellent. Personable and helpful, w/ a great personality and attitude."
June 27, 2014
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5.0 out of 5
"everything was done effortlessly and professionally including helpful suggestions"
May 17, 2014
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4.8 out of 5
"my facility manager, Frank is simply awesome! Always ready and willing to help and go beyond..."
February 27, 2014
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- Guilaine from Stamford, CT
5.0 out of 5
"The agent who helped me was very nice and professional."
January 17, 2014
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