Self Storage Units near West Side Waterside South End in Stamford, CT 06902

"Amazing job by Frank. Super helpful and very professional. Thank you for everything."

"Amazing facility. Great service. Friendly personal. Super clean. Love this place"

"Raise prices too much. Late fee is draconian."

"The staff at Life storage they are so so nice and helpful they go above and beyond to make sure that you have a wonderful Life storage experienced"

"Grade A customer service!"

"When I signed up they failed to provide me with the standard welcoming kit. They never told me the kit, included a lock or that I could provide my own lock, instead they  sold me a new lock. When I signed up they accepted my insurance documents, as written proof of my insurance and then weeks later they emailed me stating these documents, "will not work". After paying my first month rental, administration fee and purchasing a lock, which I did not need, they informed me that the insurance information I provided them was not adequate. I find the administration, which I had paid a fee for, at this location to be severely lacking. At this point I cannot recommend, this site."

"Not as clean as it used to be."

"Lifetime storage is a solid, clean, and professional storage facility with equally tempered employees. Bart at the front desk keeps the place running smoothly despite lots of foot traffic."

"Easy sign up. Extremely clean, spacious and well lit. Assistant manager very courteous and attentive. A+ facility in my book. Safe, climate controlled and Xtra secure. The best storage facility in the area!"

"Friendly staff, quick and easy"

"Very helpful"

"Staff was amazing"

"Josh was awesome!!!!!"

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"Always the kindest staff working hard to make sure everyone has a top notch storage experience!! Highly recommend this facility!!"

"Great place to store your belongings and the staff is very helpful in getting you situated. Definitely recommend this place if you’re looking for a storage unit."

"Great customer service"

"Not very happy about rates going up 70% after 5 months. They know they have you by the (%(&^%(& and totally take advantage of it. Will be looking to move shortly."

"I've used Life storage around 8 years now. Never had an issue and the customer service is great, they are quite helpful."

"Muy espectacular Me encanta 😊"

"Great staff Josh was helpful"

"Very helpful and friendly staff. Easily accessible units."

"Great service!"

"Friendly Staff, clean facility, very secure."

"Very help full"

"If you had 6 stars I would give them."

"Great customer service would definitely recommend storing at this location"

"Nah I’m good on this one"

"I never leave bad reviews for businesses, but I am literally besides myself and so disappointed in the customer service I have received @ Life Storage, Fairfield Ave.  I have been using Life Storage for YEARS, first at their Glenbook Ave location and for the past 1.5 years at Fairfield Avenue.  When the Pandemic hit, I contacted the office and asked if they had any provisions for people who had been left out of work, perhaps a payment plan "pause" or lessened amount to help their customers.  I was told "No", and unfortunately over the next couple of months, my auto payments would either bounce or be made late. I decided to try and sell the contents of my storage unit to pay the back due amount and found a buyer for some of the Doggy Day Care equipment I had been holding onto since closing my shop.  I was told by the someone at Life storage that unless I could pay in full, I would not be given access to my belongings, even though I was going to turn around and use the sale of the items to pay down the balance.  And so it has gone for months now.. I call, ask for a discount to open my unit, so I can access items to either sell or empty it out and stop the bleeding and be put on a payment plan of some sort TO NO AVAIL. Whomever answers the phone promises to have a manager call me back and i have yet to receive a phone call.  Now, as of 11/2 I owe over $1,000 on a storage unit which I could have emptied out, sold the contents of, payed down the balance due and been put on a payment plan for maybe 2 months.. instead, I cannot access my stuff nor get anyone to help me.  DO NOT USE THIS STORAGE COMPANY. They just want your money.  Find a small family run business where they will work with you."

"I never leave bad reviews for businesses, but I am literally besides myself and so disappointed in the customer service I have received @ Life Storage, Fairfield Ave. I have been using Life Storage for YEARS, first at their Hope St location and for the past 1.5 years at Fairfield Avenue. When the Pandemic hit, I contacted the office and asked if they had any provisions for people who had been left out of work, perhaps a payment plan "pause" or lessened amount to help their customers. I was told "No", and unfortunately over the next couple of months, my auto payments would either bounce or be made late. I decided to try and sell the contents of my storage unit to pay the back due amount and found a buyer for some of the Doggy Day Care equipment I had been holding onto since closing my shop. I was told by the someone at Life storage that unless I could pay in full, I would not be given access to my belongings, even though I was going to turn around and use the sale of the items to pay down the balance. And so it has gone for months now.. I call, ask for a discount to open my unit, so I can access items to either sell or empty it out and stop the bleeding and be put on a payment plan of some sort TO NO AVAIL. Whomever answers the phone promises to have a manager call me back and i have yet to receive a phone call. Now, as of 11/2 I owe over $1,000 on a storage unit which I could have emptied out, sold the contents of, payed down the balance due and been put on a payment plan for maybe 2 months.. instead, I cannot access my stuff nor get anyone to help me. DO NOT USE THIS STORAGE COMPANY. They just want your money. Find a small family run business where they will work with you."

"Great and clean facility! Love the customer service! Will return and recommend"

"Frank Bruno was great, very helpful. He took us to see our unit, showed us where to park, helped us set up our access code, and explained everything."

"Staff is very friendly and always helpful! Would definitely recommend :)"

"It's my storage space and the staff is awesome"

"I cant stress enough how great my experience was with life storage in Stamford. The associate Frank was a pleasure to deal with he was very kind and courteous. He was able to answer any questions I had and he showed me the available units and we were able to find one that fit my needs. I would recommend everyone to go there. =M=M"

"I love this place. The staff make everything really simple. Highly recommend. Ask for the manager, he really knows what he is doing. 6 out 5."

"The only complaint I had was that Life Storage did not supply a garbage/trash container for a tenants use. Anytime I have rented a storage space I had access to a garbage dumpster."

"Hi there thank you for everything"

"Very helpful, clean facility."

"Very nice facility, clean and well maintained. The people who work there are great. Very honest and knowledgeable. Would definitely recommend!"

"Great service."

"The staff was very professional, help me with everything that I need and the place is nice and clean. For sure Im suggesting this place to my friends."

"Rip off artists. Avoid like the plague"

"Staff was very professional and friendly! The facility was very clean. I would recommend them!"

"Really great experience here working with Christian - he was knowledgeable and helped me get the right amount of space for the right amount of money. I had been a customer here previously and returned because of their honest business practices, customer care, and clean/safe facility. Thanks Christian and team!"

"Simple, clean, and reliable place for storage. Never had any issues and the prices are reasonable. Staff is always friendly and helpful"

"Very kind and helpful staff. I'm glad to see the facility always looks secure and clean."

"Wonderful facility. Staff is knowledgeable and friendly and Christian was a pleasure to work with!"

"Great Service, Friendly Environment! Frank was such a great help with handling my first unit a few months back. No problems since, would highly recommend!"

"Dirty bathroom"

"The facility is very clean and dry. The people working in the office Christian and Lesly are so accommodating. A pleasure!!"

"Great customer service very friendly and they help with top service"

"Great facility, really clean space and a staff that goes beyond for there customers. The man with glasses I believe his name is Christian was such a huge help and I will definitely be coming back as a regular !!"

"I've been a customer at this location for more than 10 years. The staff has always been very helpful and professional. The facility is always clean and is well organized. I highly recommend this facility."

"They were great!!"

"Good staff.fast and helpful"

"Christian was fantastic! Made everything super easy and transparent. In and out!"

"The staff is very helpful and friendly. Very easy to get the unit set up."

"I've been a customer for over three years and I am very pleased with their professionalism and service. Frank, the Manager, is extremely helpful and in one instance spent over an hour cutting a lock off my storage unit that I had lost the keys for. Nice people."

"Great location, clean facility! Friendly and very knowlegable staff. Frank and Chris where a pleasure to work with."

"Clean facility and friendly staff were there to help"

"I dont ever do this but I just wanted to take the time out an say what excellent customer service Frank Bruno has. He was very professional an respectful he helped me a lot he is a really good guy cant wait to go back and do more business with Life Storage. God is Good God bless"

"Such a great experience there the staff is very helping not rude at all great customer service highest recommendation of doing business here"

"Excellent experience"

"The associate was very helpful and was prompt and knowledgeable"

"The process was quick and efficient. Took care of my needs easily."

"Personnel always pleasant to work with. "

"My experience was wonderful. Ashley was a great help. Very nice girl, with a great personality. She took her time with me, she explained things in detail and was just wonderful overall. She made my day with her manners and her smile. She is great for Uncle Bobs [Life Storage]. Thank you Ashley "

"I really like the manager, he's a nice guy."

"I was quoted a price over the phone and then when I showed up, was told it was something different. There was no record and the person was not there so it was a he said / she said. The rep said they would follow up but never did. It is not that it was a significant amount of money, it was the fact that there were multiple points of communication failure. "

"Uncle Bob's Storage team has exceeded my expectation. Thank you."

"This was my first experience with a storage facility and it was excellent."

"I always felt my property was safe as the building was kept very neat and clean and no clutter was around. Also the security was good."

"I have only been there for a few months, but I have experience with 4 other Facilities in the area. Overall I would rate your place as the top one I've experienced. A couple things though, More Carts are nessesary for a place so large and parking is tigh in the offload area."

"It's a little expensive but I guess those are the going rates."

"Experience was very pleasant, both people were professional and helpful."

"I really didn't have any expectations, however all of the questions and concerns that I did have were met and fully satisfied."

"Always pleasant and knowledgeable in Stamford!!"

"The prices are too high."

"Great service and price- really good value!"

"The manager and assistant are very helpful and pleasant."

"quick, easy, and clean. Welcoming and pleasant staff made me feel comfortable at the facility."

"I have rented storage units many times before. There was no fuss, or hassle, and everything was presented well."

"I needed a storage unit and moving truck and Uncle Bob's gave me both with minimal hassle."

"Excellent service!"

"The agent made a stressful situation easy. I was grateful for her patience and kindness."

"Uncle Bob's is the best storage facility. Clean and neat, well lit and the staff were very friendly and responsive to our needs. If ever we need a storage facility in the future we will definitely look for an Uncle Bob's."

"Excellent experience w/UB overall."

"Sometimes during normal business hours when I would call it always went to voicemail. Not a huge deal but just wanted to make note. "

"Franklin and Wendy have always been very professional and helpful...great customer service which is very hard to find these days, unfortunately. I chose to rent again from Uncle Bobs on Fairfield Ave, Stamford, CT instead of closest to my home in NY based on my positive experiences with Franklin and Wendy."

"There are way too few carts at this location. And there is only one that is large enough to be useful, and it is often not available. I have used two other Uncle Bob's locations without this problem. "

"Both Wendy and Franklin were attentive and knowledgeable. They helped me when I needed it and one of them was always available. I have recommended Bob's of Stamford to friends."

"Forgive but I forget the manager's name who helped me but my movers were hours late in arriving to pick up my items from my apartment. I called Uncle Bob's and the manager was willing to come back to the storage unit and help me activate my unit and get everything set up. Otherwise I would have been in major trouble with a full truck of items with nowhere to go. Awesome service. -Brad"

"Kevin was excellent. Personable and helpful, w/ a great personality and attitude."

"everything was done effortlessly and professionally including helpful suggestions"

"Great facility with helpful staff"

"my facility manager, Frank is simply awesome! Always ready and willing to help and go beyond..."

"Need a place to throw out small teash"

"It does the job "

"None, excellent service!"

"The agent who helped me was very nice and professional."

"Needs a bathroom after closing office."