Storage Units near West Side Waterside South End in Stamford, CT 06902

"I never leave bad reviews for businesses, but I am literally besides myself and so disappointed in the customer service I have received @ Life Storage, Fairfield Ave.  I have been using Life Storage for YEARS, first at their Glenbook Ave location and for the past 1.5 years at Fairfield Avenue.  When the Pandemic hit, I contacted the office and asked if they had any provisions for people who had been left out of work, perhaps a payment plan "pause" or lessened amount to help their customers.  I was told "No", and unfortunately over the next couple of months, my auto payments would either bounce or be made late. I decided to try and sell the contents of my storage unit to pay the back due amount and found a buyer for some of the Doggy Day Care equipment I had been holding onto since closing my shop.  I was told by the someone at Life storage that unless I could pay in full, I would not be given access to my belongings, even though I was going to turn around and use the sale of the items to pay down the balance.  And so it has gone for months now.. I call, ask for a discount to open my unit, so I can access items to either sell or empty it out and stop the bleeding and be put on a payment plan of some sort TO NO AVAIL. Whomever answers the phone promises to have a manager call me back and i have yet to receive a phone call.  Now, as of 11/2 I owe over $1,000 on a storage unit which I could have emptied out, sold the contents of, payed down the balance due and been put on a payment plan for maybe 2 months.. instead, I cannot access my stuff nor get anyone to help me.  DO NOT USE THIS STORAGE COMPANY. They just want your money.  Find a small family run business where they will work with you."

"I never leave bad reviews for businesses, but I am literally besides myself and so disappointed in the customer service I have received @ Life Storage, Fairfield Ave. I have been using Life Storage for YEARS, first at their Hope St location and for the past 1.5 years at Fairfield Avenue. When the Pandemic hit, I contacted the office and asked if they had any provisions for people who had been left out of work, perhaps a payment plan "pause" or lessened amount to help their customers. I was told "No", and unfortunately over the next couple of months, my auto payments would either bounce or be made late. I decided to try and sell the contents of my storage unit to pay the back due amount and found a buyer for some of the Doggy Day Care equipment I had been holding onto since closing my shop. I was told by the someone at Life storage that unless I could pay in full, I would not be given access to my belongings, even though I was going to turn around and use the sale of the items to pay down the balance. And so it has gone for months now.. I call, ask for a discount to open my unit, so I can access items to either sell or empty it out and stop the bleeding and be put on a payment plan of some sort TO NO AVAIL. Whomever answers the phone promises to have a manager call me back and i have yet to receive a phone call. Now, as of 11/2 I owe over $1,000 on a storage unit which I could have emptied out, sold the contents of, payed down the balance due and been put on a payment plan for maybe 2 months.. instead, I cannot access my stuff nor get anyone to help me. DO NOT USE THIS STORAGE COMPANY. They just want your money. Find a small family run business where they will work with you."

"Great and clean facility! Love the customer service! Will return and recommend"

"Frank Bruno was great, very helpful. He took us to see our unit, showed us where to park, helped us set up our access code, and explained everything."

"Staff is very friendly and always helpful! Would definitely recommend :)"

"It's my storage space and the staff is awesome"

"I cant stress enough how great my experience was with life storage in Stamford. The associate Frank was a pleasure to deal with he was very kind and courteous. He was able to answer any questions I had and he showed me the available units and we were able to find one that fit my needs. I would recommend everyone to go there. =M=M"

"I love this place. The staff make everything really simple. Highly recommend. Ask for the manager, he really knows what he is doing. 6 out 5."

"The only complaint I had was that Life Storage did not supply a garbage/trash container for a tenants use. Anytime I have rented a storage space I had access to a garbage dumpster."

"Hi there thank you for everything"

"Very helpful, clean facility."

"Very nice facility, clean and well maintained. The people who work there are great. Very honest and knowledgeable. Would definitely recommend!"

"Great service."

"The staff was very professional, help me with everything that I need and the place is nice and clean. For sure Im suggesting this place to my friends."

"Rip off artists. Avoid like the plague"

"Staff was very professional and friendly! The facility was very clean. I would recommend them!"

"Really great experience here working with Christian - he was knowledgeable and helped me get the right amount of space for the right amount of money. I had been a customer here previously and returned because of their honest business practices, customer care, and clean/safe facility. Thanks Christian and team!"

"Simple, clean, and reliable place for storage. Never had any issues and the prices are reasonable. Staff is always friendly and helpful"

"Very kind and helpful staff. I'm glad to see the facility always looks secure and clean."

"Wonderful facility. Staff is knowledgeable and friendly and Christian was a pleasure to work with!"

"Great Service, Friendly Environment! Frank was such a great help with handling my first unit a few months back. No problems since, would highly recommend!"

"Dirty bathroom"

"The facility is very clean and dry. The people working in the office Christian and Lesly are so accommodating. A pleasure!!"

"Great customer service very friendly and they help with top service"

"Great facility, really clean space and a staff that goes beyond for there customers. The man with glasses I believe his name is Christian was such a huge help and I will definitely be coming back as a regular !!"

"I've been a customer at this location for more than 10 years. The staff has always been very helpful and professional. The facility is always clean and is well organized. I highly recommend this facility."

"They were great!!"