Self Storage Units near Milford Crossing in Milford, CT 06460

"Very pleasant experience and easy"

"The crew was extremely kind and trustworthy! We would definitely recommend this place! 10/10"

"I want to take this opportunity to give you feedback on your store #438 in Milford, Ct. I have been renting a storage unit at that location for over 3 years. Recently I spoke with the manager, Evelyn to request to schedule an appointment with her maintenance person so that I could meet him at the unit to unlock it so he could replace the burnt out ceiling bulbs in the unit. To my surprise Evelyn responded to me that he would be working the very next day on a Saturday! He was to meet me between 9:00am - 11;00 am. To my pleasant surprise the maintenance gentleman Frank Dwyer was promptly there at 9:00am !  He came prepared with his ladder and the replacement bulbs. I had arrive a little early to clear a path for him toward the rear of the storage unit. When Frank got into the unit I apologized that I had about another 8 feet to clear out a way for him to get his ladder under the light. Frank replied: no problem and quick as you could count to 3 he was helping me to clear the remaining path without a hesitation. I observed Frank as a craftsman You. Could observe he took pride in his work. You are very lucky to have such a conscientious technician working for you. Great job Frank. Paul Jennings"

"The ladies are so helpful and nice"

"Easy to rent a space and fairly priced. The facility is clean, bright, and safe. Highly recommend."

"Life Storage Milford is upscale, secure, temperature controlled and super clean. The staff is accommodating and professional...especially Talisha, the Associate Store manager. And their rates are fair...far more affordable than rates in Fairfield County, where I live. I have stored here for 9 years. Always satisfied."

"Great girls"

"The women were so kind and accommodating and really helped out during a stressful day. Great experience and would recommend."

"Love the customer service and the facility- awesome experience."

"Great place with great service."

"Very clean and nice customer service. Really appreciate their help"

"I have to say that Talisha was very helpful and knowledgeable when I inquired about the facility, sweet as can be will be recommending your store.."

"Evelyn has been very helpful. Extremely clean facility, highly recommended"

"I made a reservation online to hold a storage unit for myself. When I visited your building I met Evelyn. Evelyn showed me the unit, answered all my questions, and was extremely helpful. My experience with Evelyn was fantastic, she deserves 5 stars! It went all downhill when I rented the unit online. I received an access code, but it was not validated as yet. In fact it took 10 minutes for someone to answer the emergency phone number you have posted, and 30 minutes before I could gain access to the building. This cost me time and money. Not to mention how upset I was. And due to the amount of time I had to wait, I also get caught in the rain moving my belongings. Thanks Life Storage, it started out good, then ended awful!"

"They have been the best storage experience I have ever had. My mom has rocked with a few companies in the past & since I’ve been working on building my own Life, I am proud to have my belongings stored in a Beautiful & clean facility! Evelyn is also a Phenomenal Manager & is kind & cares about every Customer. That is rare these days & she has it down packed!! Thank you for all that you do🤎🤎🤎"

"I have been renting since last year and I would recommend this place to everyone. Evelyn is doing extraordinary things there. She cares and listens to your concern and when she says I will get to you by the end of the day she is not lying. So know that no question is a problem. If she doesn't know she will find out. VERY KIND AND UNDERSTANDING."

"Evelyn was so awesome. She was polite and very professional."

"Evelyn is a great person. I was having a problem with my lock she help by removing it for me and setting me up with a new one. She really takes care of her customers. Highly recommend this location"

"Clean, nice employee She made me and my wife feel comfortable Thank you Evelyn. Wonderful lady."

"I don't give these out to often; however when I do it's because the person went above and beyond. Thank you Evelyn for the reminder call. Great at her job. Recommend this facility highly"

"Very good customer service from Evelyn. Helpful and friendly ! Still don't like that I have to pay for a lock but her service offset that. Thank you"

"What a great helper. I was having a hard time making my payment on time and online. Evelyn walked me thru it I will tell you Customer service is number 1 with this company. Come rent the staff is great place is clean you will love it here."

"The place is nice, and the people that work there are cool; however I just found out that the longer you rent a space the more they charge. Apparently if you move spaces from time to time, you can keep your costs down. What????"

"I have to say I shopping around Saturday for places in the area. I stopped in just to get some prices. All I can say is WOW Evelyn the manager answered all my questions with great professionalism, I said I need look no further. The place is super clean the Staff is so understanding and I loved I wasn't forced to rent. No like the other companies around. Time and patience that's what I found here"

"If I could give 10 stars I would. Evelyn is very professional. Moving as we all know is rather stressful. She took the time to hear our story informed us of what would work best for our needs and even suggested items to protect our belongings. My husband and myself both agree she is a professional at what she does and he positive outlook is outstanding. THANK YOU for a wonderful experience"

"What an amazing place. I have been storing here over a year. I come in to a wonderful hello by Evelyn who is very delightful. The facility is spotless and the staff is great. HIGHLY RECOMMEND!!!"

"An absolutely awful storage facility! They charge a fortune...AND THEIR GATE & DOOR HAS BEEN BROKEN FOR WEEKS!!!!! WHAT A JOKE! They just raised their already crazy high monthly rental prices for my spaces....AND THEIR MAIN DOOR AND SECURITY GATE AREN'T EVEN WORKING!!!! WEEKS! One job....they have one job....MAKE SURE THE DOOR WORKS! Due to this, the place is absolutely not secure, at all! They have compromised so much security, because they are too lazy or cheap to fix the door. There are piles of trash outside and in the hallways. Nobody answers the phone when you call.... Absolutely not worth the high prices! Avoid this place like the plague!"

"Clean space, easy access, and helpful staff - especially Bart who went above and beyond to help us find the right space for our storage needs!"

"Even with the computer system down, the staff was very professional. Helped in anyway they could with limited resources"

"The service that my mother and I experienced today was amazing! The employee was very professional and caring. She answered all of our questions and although she had a mask I can tell she answered the questions with a smile. She showed us 2 units so that we could have a visual of the difference, we went with the bigger unit. The facility looked clean and felt safe. I recommend this place 100%."

"Thanks for a bunch of lunch today. ☺️🙄😷"

"I have never rented a storage space until now. I am very pleased by my experience. I found the storage manager Ed Nole as a consummate professional with excellent abilities for explaining the storage business in plain and layman’s terms. I found this particular location to be easy to get to and extremely clean. I will definitely use this location if I ever need storage space in the future and highly recommend it to anybody who needs storage space. Hirut"

"Stephany took good care of us knew axactly what we needed .she anewer all our questions ,very professional we will highly recommend this place [email protected] Meijer."

"Every experience I’ve had here has been nothing but phenomenal. The manager Stephanie is kind and polite and never not smiling! The building is always nice and clean and I never feel like I have to worry about my belongings. Couldn’t recommend them more!"

"Stephanie Evans - Store Manager is a top professional. She understands her customers needs and comes up with a solution everytime!"

"Sold stuff without giving proper required notice. Never received any letters. Stephanie and Niki only go strictly by the book. Tried to contact CEO JEFFREY SAFFIRE AT BUFFALO NY HEADQUARTERS , phone system is sabotaged (by life storage)not to let you speak to anyone but the branch your renting from. dialing. 0 for opeator or typing CEO s last name did nothing. Had an important piece of medical equipment and social security card in unit and Stephanie and Niki didn't even care or acknowledge it. Lots of Better Business Bureau complaints where only a paralegal responds the the complaint with a strict corporate policy answe"

"Very inviting, spacious, clean, and extremely secure from any and all elements. Very well lit with cameras all over. I would definitely recommend this place to everybody that have valuables and needs to be in a controlled environment."

"Thank you Evelyn Conklin for cutting the lock off. I can't believe we brought the wrong key."

"Worst customer service team I’ve ever dealt with. They don’t care about their customers and don’t go above and beyond for anyone. Takes forever to get a person in the right store to help you, take your business somewhere else to a place where people actually care. Avoid Milford location."

"STEPHANIE IS OUTSTANDING and Life Storage is LUCKY to have her on their team! She is located at the Milford, Connecticut location. She went so out of her way to help me organize storage- she truly went above and beyond to make certain I had the correct size units for my big move. She called me back when she promised (that is rare these days) and went over in detail all the options and pricing. Because of my experience with Stephanie, I will recommend Life Storage to people that I know who are moving to Connecticut. Thanks again for everything and all of your help!! Stephanie, you have made my stressful situation of moving, less stressful! Thank you again. Elissa Held"

"Friendly and helpful staff in a clean, well-kept environment."

"Clean and wide rooms. Looked at a 9x15. Great price. Nice security and cameras all all around. One feels confident taking storage to its locker. Kevin helped out last night and Stephanie showed us the locker today. No dirt hanging around anywhere."

"You’d think that with all the peoples valuables in the building they fixed the back door so that it locks... there’s a key pad there but you don’t even need it, just open the door and walk-in... wonder how this effects the insurance you pay for???!!!!..."

"This is an excellent facility managed by nice people. This is my second experience with this location. Creg, the manager is a top notch staff and he was always willing to go extra mile to help me with making my experience as smooth and pleasurable as possible."

"Facility is pretty good, but they recently changed their policy requiring you to buy one of their "locks".  Normally I wouldn't have a problem with, but tell me, what am I suppose to do with this? This isn't your standard lock like they use to offer, just an obvious BS move to get you to shell over an extra $20. And you can't take the mechanism it fits into. After you leave, the only thing you can do with it is stick it up ..."

"Facility is pretty good, but they recently changed their policy requiring you to buy one of their "locks".  Normally I wouldn't have a problem with, but tell me, what am I suppose to do with this? This isn't your standard lock like they use to offer, just an obvious BS move to get you to shell over an extra $20. And you can't take the mechanism it fits into. After you leave, the only thing you can do with it is stick it up ........."

"Facility is safe, secure, clean, offers great deals for the first month. The staff are nice and helpful. After the first month it becomes expensive so keep that in mind if you plan on renting for a long time."

"I needed help getting a unit for extra storage space and Stephanie went above and beyond what I asked of her. The facility was well maintained, pristine, and thoroughly organized."

"Friendly staff, clean, spacious, cheapest in town"

"Excellent place and Nikki and Stephanie are awesome"

"Nikki is always pleasant and helpful with any concerns I have had. She and Stephanie are the best office staff Ive ever worked with."

"Great help from Nikki. Good prices and very easy to understand the process."

"The facility was super clean with a warm friendly environment created by the employees who are always very friendly Knowledgeable and diligent:-)"

"I will be moving soon for my job, and I spoke on the phone with Stephanie about securing a unit and she was very helpful and professional. She answered all my questions, and walked me through the whole process. I will definitely be using life storage in the future, and recommending it to others I know!"

"Really wish I could give Stephanies service higher than a 5. As a Walgreens Assistant Manager she exemplified everything Id want in an employee! All with amazing people skills"

"impressed with this location it is clean and kept very nicely! Im also happy with the friendly and knowledgeable staff Nikki and Stephanie were very helpful and seem to know the facility very well"

"Nikki and Stephanie were so awesome. OMG. Great customer service and super knowledgeable about the facility, id rank them Plat for sure =
"

"We have had a storage room in this facility for over 10 years without incident, until recently.  Unfortunately, the new management is very rude and unaccommodating.  After they made mistake with my on line autopay they have continued to charge extremely high late fee's ($30 on a $189 monthly fee). I agreed to pay it for one month, but they continue to charge the fee.   It feels very uncomfortable and almost an intentional way to make money.  When I asked to speak to the owner of the business, the manager responded that the owner is not available to speak to clients.  We will be moving our things out as soon as we can, but I would not use this facility.  It is new and clean, but their business practices are very suspect.  We will be contacting the local better business bureau as well.  It is a matter of principle at this point."

"Gregory was attentive, friendly, and professional. I thanked him profusely and am following up with a review. Thank you again."

"This place is so clean. Barely looks like a storage facility, more like a hotel."

"Recently a tree fell on my house. I needed to quickly find a place to store some furniture and other items. I called life storage and they immediately quoted me Some price information and also emailed that Info to me. The next day I actually needed the storage space. I went down to life storage at 9:30 AM and had my unit reserved within a few minutes. I told them I would be back in about an hour with stuff to store. When I got there the unit had been mopped out and the storage space was spotless. The management is excellent and efficient and the storage facility is immaculate. It also has excellent  security. I highly recommend them."

"Have the things stored there..i recommend this place to everyone..awesome employees"

"Nikki was super friendly and helpful through the whole process. I just moved here from California so it was nice to be greeted so warmly and to speak with someone so knowledgeable about what would best suit my needs. She gave me some great advice and made everything a very smooth transaction. The facility is clean and in a great location. Highly recommended!"

"Professional, friendly, clean, cost effective"

"One of the best places for storage. Friendly staff (ask for Nikki, shes the best!) clean facility, electronic reminders to keep your account up to date, and great rates. Would gladly recommend."

"Great experience"

"I have a unit at the Milford location for at least 8 yrs. I am always impressed when I go there at how clean the facility is - the maintenance person has to work very hard at such a large facility to have always 'shining'!"

"I recently came in to see how much a storage unit would be, I talked to a girl I believe her name was Nikki, she was so kind and professional and definitely helped me with what I was looking for, will be coming back!"

"Very good experience. Would definitely use again."

"Great facility, very friendly staff, fair price. Highly recommended"

"Was looking for a storage unit so went and checked out Life Storage, all I have to say the customer service was absolutely fantastic Nikki explained everything so well thank you again Nikki I truly appreciate it"

"Very helpful staff, the facility was clean and felt very secure"

"employee nikki is so helpful & friendly!!"

"Such a great facility. Nikki explained everything so well and made it so easy to understand."

"Great facility, incredibly clean. Customer service was above my expectations. I believe her name was Nikki- she was exceptionally kind and helpful."

"Nice environment, very clean, Nikki is very helpful"

"The Milford location in particular was fantastic. The staff was always friendly and the building was always clean. I've rented storage in other places before and they've always felt like storage spaces - kind of dirty and gross. Milford Life Storage was never like that. If I ever find myself in the Milford area again, and am in need of storage, I'll definitely be back."

"Stephanie is the best of the best. she's helped me many times since I've been renting a storage unit. Always cheerful and helpful. Would absolutely recommend life storage of Milford to anyone and everyone."

"I had a wonderful experience visiting this Life Storage location - and working with Associate Manager, Nikki C. to obtain a unit. She was patient reviewing all the contracts, billing/payment guidelines and the site access codes. I am so happy with my decision to chose this place. Thank you, Nikki!"

"I have had very good experiences at Life Storage in Milford for many years. Recently I needed to move to a different space and Victor was very accommodating and helpful. Victor (1) made sure that my proposed new space was close to the previous one so that the distance of the internal move would be short and (2) showed me the new space before committing so that I could decide whether it would meet my needs. Victor followed on from Leo as the store manager, and both have been excellent managers. Nikki also was very helpful in helping me with the paperwork in the move to the new space."

"I would give it 5 stars if you could drive your vehicle into the building like cubesmart does. Plus you dont have to enter a code when you leave. Please update your gates."

"Outstanding place of storage. Clean, convienant access and great prices. Being deployed by Uncle Sam for multiple tours I need a good, secure business to handle my storage. I couldn't ask for anywhere better. I recommend this location without hesitation"

"Nicki Cheney at the Milford location was excellent, kept on top of all our requirements and followed up with phone calls to assure us keep us abreast at all times during the renting of the storage space. Very courteous and excellent at her job."

"I was blown away by both the facilities and the people at Life Storage. Storing one's belongings can be stressful, and everything about Life Storage in Milford, CT helped to lessen that stress. The clean, accessible and inviting spaces and the always-helpful and friendly personnel actually made the experience a pleasure. I would recommend Life Storage to anyone! Thank you for running an excellent business and service!!"

"Victor at the front desk is the best, yet everyone here is very helpful and accommodating. They keep the building very clean and have moving boxes and tape on hand! :)"

"Safety and customer service is great. I will recommend to anyone."

"Customer service is incredible. Not from the area and Nikki made renting a unit last minute super easy! Great staff."

"Ive been a customer at Life Storage in Milford for a number of years and the customer service has been very good. With Victor as the new store manager any issues Ive had have been taken care promptly and professionally, thus mitigating a bumpy short period of time between Leo leaving Victor assuming the store manager position. His assistant manager Nikki has also been helpful on a number of occasions."

"Victor was fantastic. Spent time with me in the office going over the different rental options, showed me different size units in-person so I could get a better idea of spacing, and helped me get started that same day with a very quick and easy rental agreement. This was my first experience with renting storage space and Victor could not have made it any easier. Would absolutely recommend!"

"Great service, nice and clean"

"Simply the best! I have been a customer for several years now at Life Storage of Milford and have experienced excellent customer service. Not to mention they have competitive rates. Thanks again!"

"They are very attentive to details and to making sure all doubts and questions are answer ."

"Victor Maldonado the store manger was awesome he really helped me and my mom out got a storage unit the same day from him great guy took us round had showed us alot made us feel welcomed"

"I have been working with victor since Monday on getting a storage unit. Its the first time I ever got one. He was so wonderful explaining everything yo me so I understood it all. Showed me options and let me decide. He made the process fast and easy and the facility is great and the best security I have seen. Means a lot to me as I will be here along. Thank you victor, you made this a very pleasant experience."

"Since Leo left I have not been given the 5 star customer service that I, for the last few years received from Leo. I recently made a payment (mind you a BIG payment) and instead of being greeted correctly over the phone, I got the treatment of someone who is not valued as a long time customer. I have always rated this place a 5+ stars but with this new management, I don't think I will be staying a valued customer much longer. I am also furious that my monthly rates keep increasing."

"Victor & staff are very professional & have great customer service skills! They are continuously very helpful and thats what makes life storage great!"

"New building, very spacious and clean, Amazing customer service! Would highly recommend to anyone looking for a storage unit!"

"Very clean like the staff very helpful."

"Life Storage is excellent"