Customer Reviews - Life Storage #55, Glastonbury
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We at Life Storage want to maintain the best storage facilities in Glastonbury, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Glastonbury (#055)
4.90 out of 5
based on 35 of our most recent Reviews
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- Mike from Glastonbury, CT
5.0 out of 5
"The place is spotless. Darlene is always very helpful."
April 30, 2019
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- Janice from GLASTONBURY, CT
4.8 out of 5
"We had outside parking space, not a storage unit or building. Driveway was well maintained."
April 23, 2019
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- Anonymous from Glastonbury, CT
5.0 out of 5
"Darlene at your location in Glastonbury, CT is the most friendly and professional person. She always went out of her way to make sure our experience at LifeStorage was great. She also has a great enthusiasm for what she does. Thank You Darlene!
Peter"
February 25, 2019
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- Jane from East Hampton, CT
5.0 out of 5
"Jayne and Darlene were terrific in every way - friendly, helpful, and knowledgeable. We greatly appreciated the excellent service."
January 23, 2019
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- Richard from Glastonbury, CT
5.0 out of 5
"I was shocked how great the initial sales person was, the free month and , the on site staff genuine nice ladies!!!"
November 23, 2018
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- Leslie from Manchester, CT
5.0 out of 5
"I arrived and was greeted by Darlene who was kind , patient and very informative with all my questions. She immediately put me at ease and made me feel very relaxed at the end of a chaotic and frenetic week. My cousin Art Bouchard recommended your facility highly and praised the staff repeatedly."
May 20, 2018
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- Dianne from S. Glastonbury, CT
5.0 out of 5
"I felt that the associate was extremely customer focused and interested in me. I was just gathering information but felt so comfortable that I made my decision to rent on the spot!"
April 29, 2018
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- Susan from Glastonbury, CT
5.0 out of 5
"I always look forward to going into the office and chatting with the manager1"
March 26, 2018
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- John from Glastonbury, CT
4.8 out of 5
"The only reason I closed the unit was because I decided to downsize my life and that allowed me to empty the unit. "
January 23, 2018
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- Lawrence from Stonington, ME
5.0 out of 5
"The staff was extremely helpful and supportive during our move."
December 27, 2017
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5.0 out of 5
"Darlene the manager is always extremely helpful and friendly"
November 27, 2017
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- Bill from South Glastonbury, CT
5.0 out of 5
"The customer service I received from Darlene was outstanding. She was extremely helpful."
November 27, 2017
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- David from Glastonbury, CT
5.0 out of 5
"The staff is always warm, friendly, and very helpful."
November 27, 2017
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- Susan from East Hartford, CT
5.0 out of 5
" Darlene and Jane are absolutely wonderful. Every time I come in they are pleasant and they make the customer experience their priority. "
September 26, 2017
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- Michael from Pinehurst, NC
4.8 out of 5
"Customer service by Darlene at store 55 in Glastonbury CT"
September 09, 2017
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- Mary Ellen from Hebron, CT
5.0 out of 5
"Friendly and well informed. Answered all our questions with ease and completely."
May 25, 2017
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- Robert from Glastonbury, CT
5.0 out of 5
"It was a great experience and I'm very happy with your Glastonbury facility"
April 25, 2017
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- Charles from New Britain, CT
5.0 out of 5
"Darlene was super sweet and always very curious and helpful. In this day in age where it's difficult to find good service anywhere you go, she was also very kind, pleasant and greeted you with a smile. I would recommend others to use this location and service. Thank you!"
March 01, 2017
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- V. Tiedt from Hartford, CT
5.0 out of 5
"Having previously rented from U-Haul, it was a pleasant surprise to be treated like an important customer. I would definitely recommend Uncle Bob's in Glastonbury to my colleagues."
October 24, 2016
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- Stephen from South Glastonbury, CT
4.3 out of 5
"This is my 2nd time renting at this facility - I'm a repeat customer because of my good experience the 1st time."
June 27, 2016
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- John from S. Glastonbury, CT
5.0 out of 5
"friendly & knowledgeable...Jay & Darlene are excellent representatives for your company..."
January 19, 2016
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- Teresa from Glastonbury, CT
4.5 out of 5
"If there is a coupon on the internet, your staff should know about it. Also if your competition is running a coupon, you should match it."
November 03, 2015
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4.8 out of 5
"Just one thing: I initially "reserved" a storage space, then a week later came back to actually rent it. It would have been helpful if, when I reserved the space, the agent had reminded me that I would need my own padlock. I had assumed that Uncle Bob's supplies the locking device."
October 26, 2015
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5.0 out of 5
"The storage unit I needed was ready and available when I got there."
June 25, 2015
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- Craig from Marlborough, CT
4.8 out of 5
"I liked that I was able to fill the paperwork out on-line it made the process in the office much quicker. "
May 26, 2015
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- Michael from Glastonbury, CT
5.0 out of 5
"As a military family we sincerely appreciated the flexibility your Glastonbury staff showed us both moving in and out. Thank you so much. "
May 25, 2015
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- Jack from South Glastonbury, CT
5.0 out of 5
"unit was available (10x20)reserved and ready to occupy when I arrived with my car the following week... Nicole was very pleasant and helpful..."
October 21, 2014
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- Eric from Glastonbury, CT
4.8 out of 5
"Uncle Bob's at Oakwood Dr. in Glastonbury the outside electrical outlet at unit E23 does not work. The electrical outlet outside unit E17 does not work and it is not fastened to the building. You can pull it away from the building exposing the wiring. Safety hazard for sure, possible fire hazard. I have reported this to management 4 times in the last 6 months and the condition still exists. Please see what you can do to rectify this situation. All of the above notwithstanding, I am a very satisfied customer and the management people are superb."
September 29, 2014
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- Jay from South Glastonbury, CT
4.3 out of 5
"Used storage for many years until it was not needed any longer. Great relationship while needed."
September 23, 2014
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- Victoria from Glastonbury, CT
4.9 out of 5
"The associate was incredibly helpful, I had little knowledge about the renting and insuring process and she was patient and knowledgeable and helped me navigate the rental process easily and successfully. "
August 26, 2014
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4.6 out of 5
"I have rented at other storage places and was not satisfied. I found your staff welcoming and enthusiastic to get my business. They were as hlpful as one could expect."
March 25, 2014
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5.0 out of 5
"Fantastic storage place! Would like to be able to use the dumpster at times. Have not asked, but the sign on it is not inviting!"
February 26, 2014
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5.0 out of 5
"Your biggest asset at the Glastonbury location is Jen.
Jen is very polite,professional and knowledgeable a complete pleasure to do business with.
"
January 23, 2014
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- Alicia from Middletown, CT
5.0 out of 5
"I have just recommended your place to a friend just today. The customer service there is just wonderful. Always happy agents and very personable. "
December 05, 2013
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- Michael from Glastonbury, CT
5.0 out of 5
"My storage unit remained dry throughout the winter and rainy spring season. The grounds were always accessible and the staff helpful (but not too inquiring..) This was my first experience renting a storage unit and Uncle Bob's exceeded my expectation. I even liked the convenient on-line payment method. No problems and I'll return if the need arises.
Thank you for running a competent helpful business of value. "
October 02, 2013
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