A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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11951 E Mississippi AveAurora, CO 8001213.8 Miles Away
Customer Reviews - Life Storage #531, Thornton
We at Life Storage want to maintain the best storage facilities in Thornton, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Accommodating and friendly staff. Tierra was helpful towards my needs during stressful a situation. She has a great response time, she gets stuff done, and she’s professional. Thanks T. for your service.
-CC"
"Where do I start? The service has been amazing from day one. Tandra & Terra know how to conduct themselves professionally but also very kindly. I was treated with respect over the phone, and in person, I have only been a customer for a month, but so far, I haven't had any issues. I will recommend this location, and I wish that their employees are treating the way they should be treated so that new customers continue to have such a wonderful experience as I did. THANK YOU!! 🌸🌸🌸🌸🌸🌸
NYP"
"I’d like to start by saying ur front desk are so helpful and wonderful especially Ms Tierra Pluff. I love this place. Thank you for your great service of business. I’d recommend this place to everyone."
"Tierra here went above and beyond to make sure I was taken care of. She provided wonderful customer service and made a bad time in my life a little better."
"Really good customer service. Easy going and helpful. The facility is clean and feels secure. Storage is indoors and I got a really good amount of space for a great price. I'm looking forward to storing here."
"I had all my precious things stored at this facility for many years and I have never felt that my things were in danger people that work there are very friendly and helpful through all the years that I have stored my things there I would definitely store my things at Life storage again"
"Tierra was extremely helpful! We came in to upgrade our unit and were able to do it quickly (same day, even). She showed us the unit and gave us a the quickest path for usage. She mentioned she was new, but I wouldn’t have known unless she mentioned it! We greatly appreciated your accommodations! Thank you for making that process easy!"
"If you don't mind LS raising the rent by 20% after 2 months then the place is ok. They have the ability to raise your rent at anytime with 30 days notice which is standard in the industry. However, the 20% increase is unreasonable and overpriced compared to the market. They bank on you not wanting to move all your stuff. We needed a second unit and the pattern repeated itself.
Well, we didn't stick around to see if they would change the rent again after another couple of months. They completely lost my trust and never a recommendation. The place is owned by private equity which only cares about the bottom line profit."
"If you don’t mind LS raising the rent by 20% after 2 months then the place is ok. They have the ability to raise your rent at anytime with 30 days notice which is standard in the industry. However, the 20% increase is unreasonable and overpriced compared to the market. They bank on you not wanting to move all your stuff. We needed a second unit and the pattern repeated itself.
Well, we didn’t stick around to see if they would change the rent again after another couple of months. They completely lost my trust and never a recommendation. The place is owned by private equity which only cares about the bottom line profit."
"We had a great experience! Tanda the store manager is really professional and kind.
She was happy to show us the unit before we rented it to make sure it met our needs."
"This place is so well picked up and it's very clean. The staff is fo friendly and nice. The storage unit prices are pretty reasonable with well kept climate controlled units."
"Life storage is great! People are very friendly! Especially Tanda at the front desk! Very nice, understanding and wants to help their customers out! Highly recommend this place!"
"From the first phone call with office manager, Alexis, our experience with Life Storage has been exceptional. Alexis provided excellent customer support and the pricing couldn't be beat. What a refreshing change from our terrible ordeal with Public Storage."
"This location has the most friendly & helpful staff. The facilities are always clean and well maintained. I would definitely recommend this location to other friends and family."
"I had to make a complicated long distance move and blindly arrange a quality unit for all of my belongings. I felt very confident in this choice and it did not disappoint. Alexis and Tanda do a top notch job running this facility."
"This is place you want to store your things with. Have been using them for years for a business unit and personal unit. They are professional. Kind and courteous plus they have great prices. They are always willing to help. Stop searching you have found your new home for your belongings."
"Tanda was extremely helpful both over the phone and when I arrived to Life Storage. I greatly appreciate her assistance throughout the process of getting my storage unit. Definitely recommend her and Life Storage on Huron."
"The ladies in the office are a breathe of fresh air compared to any other facilities i have dealt with in the past. They always do their best to ensure a great customer experience!"
"The ladies at this facility have been extremely pleasant to do business with for our two storage units. Unlike any other places I've rented from. The property is well kept and I feel safe with my procession's at this location. I'm giving 5 stars which I never do."
"Had an amazing experience here today! Got in and out with my storage in under 30 minutes even with some computer problems. Tanda gave me an awesome friendly experience!"
"Both ladies working the front desk were very polite and easy to deal with. Nice smooth transaction and the got me everything I needed and desired. Good rates and clean easy to access units. I’ll be back if ever needed. Cheers"
"This place is very clean and very well kept! Tanda helped us out when looking for the perfect space and she found us the perfect storage unit! I highly recommend it!"
"Tanda was amazing helped me find the perfect storage space super friendly walked me threw everything highly recommended super awesome and friendly staff and super clean storage spaces."
"Alexis was amazing she was so nice when helping me with my gate code issues. And the facility looked spotless it was nice to see a storage facility that isn’t dingy looking."
"Tanda was amazing at helping us find a storage unit that was suitable for our needs. Very helpful and kind staff, the storage is very clean. Would highly recommend!"
"Tanda and Alexis were very helpful and patient with me and all the questions I had. I like the fact that they are close to my house. I unfortunately had to pack up my whole house because of the water heater cracking but I feel safe knowing that my stuff is secure and will not get ruined."
"Alexis Barnes made what I thought was going to be a hassle a breeze, she is a very dedicated customer service worker! Any issue I had was resolved in a flash. No doubt the hardest worker I’ve ever met, keep up the good work!!"
"ALEXIS BARNES. You are the best!!!! Your experience and knowledge says it all.
You went beyond the expectations while helping me out. You really go the extra mile with your great costumer service.
Thanks a lot!!!!!!!!
Your are the best!!!!!!!"
"My experience with Tanda, the store manager, has far exceeded my expectations..she is exceptionally organized and made this transaction easier than I expected. Her store here is clean and product friendly."
"I’ve had a storage unit with Life Storage for a few years. The renting process was easy and units reasonably priced. The big plus I didn’t expect is the excellent customer service provided by Tanda and Alexis.
They are super friendly and quick to respond to any questions I have. They also keep the building very clean, well maintained, and secure.
Thank you Tanda and Alexis!"
"Personally I went in in a hurry & they attended me very politely & quickly. I asked them to show me several units & they didn't mind like other storages. Great place. Good deals"
"Love that the units are very secure and climate controlled. Love that the units are big and able to accommodate a 4 bedroom house. The employees are extremely friendly and informative. All four of our adult children have rented here in the past and have also had a great experience!"
"Alexis has been extremely amazing to work with! We appreciate her attention to detail and promptness every single time we have to contact this location. Overall, extremely satisfied with the location, customer service, and store associates! Thank you!"
"Absolutely love it here!
Heated and air conditioned units!
Property is always kept in immaculate condition.
It’s nice to know my things are nice and safe!
Very reasonable prices!
I recommend life storage to everyone here on Huron!"
"Too many times a person does not get recognized for a job well done. Kudos to the young lady Alexis at the Life Storage in Thornton, she was so professional and very pleasant person to deal with. She represented this company with great pride! Life Storage you have a great employee on your hands."
"Tanda was very welcoming, knowledgeable and professional. Our minds are at ease knowing our stuff is in a safe, secured and clean environment. She has made our move to a new city a wonderful experience."
"Super friendly staff, Tanda Beck, the store manager, was a great help, answered all my questions and was super helpful with our first time of renting one of our first storage unit"
"I was ordering online and gave all info and lady kept messing up my email,and went to storage and my unit had a lock on it locked,no key no open storage,place was already closed and I called for assistance didn't get none,I already unloaded half of my stuff out of the truck,and had to load everything back into truck I had to pay the truck rental again to store my stuff in his truck,nowhere else to put. And pay my helper,for his labor and time twice. First time bad experience, hopefully they will compensate me for all my troubles last night,it was cold. I would like to see a better remark for them tomorrow."
"This place did a great job. The staff (Alexis) was outstanding. Answered all my questions with ease and security. I was also pleasantly surprised by the cleanliness of the facility . I will definitely be back for my storage needs!!"
"Out of the few storage places I checked out, this one was by far the most organized and clean. Both of the ladies were informative, and have great attitudes."
"They have people units getting broke into and they don't email or contact other renters to let them know what's going on and to check there units to check to see if there,s were broken into to report."
"Tanda is an incredibly hard working woman . She cares for the facility and our property very well. I have been with Life Storage for a couple years now and with this location for most of that time and will never change. I feel great knowing that my unit is secured because she is always on her game. This company and us renters are very fortunate and grateful to have a wonderful person keeping our belongings are safe. Oh and did I mention the prices are fantastic!!!!! Take advantage of the great prices, great quality and an even greater peace of mind! Thank you Tanda! Thanks Life Storage! You guys are the Gold Standard in my book."
"Tanda, the store manager was such a joy to work with! She helped me obtain a second storage unit with ease and made the process very painless. Not to mention she was so friendly and happy. That is a rarity with the current climate we are in. She is a true gem to have at this business. The facilities are also very well kept and secure. I am very thankful for this business. Keep up the good work!"
"I have had a storage there for years. The manger, Tanda, is so nice and friendly. She is always outside greeting us with a wave when we come in. She makes storing my stuff an ease. Great with communication to insure I have the best rate around. I'll stay there as long as she's working there."
"I called because I needed a storage unit for my daughter and I spoke with someone at the main office who was very helpful and nice. During the call, I received a phone call from the local storage unit to welcome me and to see if I had any questions. They left me a message. When I called back it's when she explained everything to me and was able to extend my date of the rental because it was the last one and I did not want to loose it. When I was ready to rent she was very accommodating and helpful. Extremely helpful, nice. I couldn't ask for an easier process. TY so much for making this simple."
"I had my stuff at life storage #531 for about a year, the manager Tamara always made sure that everything was well at the facility and that I was satisfied as a customer = I would definitely recommend this place if you need to store your stuff!!"
"Thank you to the staff for always taking the extra time and effort to ensure that my property is secure. The facility is always kept clean and presentable. The manager has been able to help me in a positive fashion when I have requested her assistance because she treats me like an individual and not an account number. Thank you again"
"I experienced horrible customer service from the manager at this location. I received a call from someone last week when I was out of town who stated my storage was locked open. I told her I was out of town but would come immediately to take care of this. I came to the store today at 5:47 pm knowing I had to make my payment. I walked up to the entrance, which was locked, and a woman unlocked the door. I told her I needed to make a payment so I could lock my unit and stated something along the lines of she closed the drawers for night. I told her I was worries about my belongings because I received a call stating my storage was not locked properly and she asked if I was a specific name, and I stated no and told her my name. She said she didn't know who I was and she stated she never called me. Mind you, I am still outside of the office with my two daughters who are 3 and 5 years old and it is 36 degrees outside. The hours of operation clearly state 6:00 pm. After an unpleasant attitude from the MANAGER she let me in and walked me to my unit, which was NOT left unlocked like the woman stated on the phone. She pointed to my lock and stated "see its locked" as if I was inconveniencing her during OPEN business hours. She walked me back outside and I asked for her boss'contact information. She gave me a name and stated she would have him call me because she could not give out his information. I asked who called me and she said she could check the call log. As I went to follow her into the office, she closed and locked the door behind her, still during normal business hours. She came back outside and told me a woman DID call me and tell me that my unit was unlocked. She attempted an apology which was not sincere at all and then pointed me to exit through the exit gate OUTSIDE of the office. My daughters, who are little and don't know any better, tried to follow her in to exit through the office and she BLOCKED them from entering, again still during open business hours. I got back in my car and made my payment online since I could not do so at the office. My payment was received during business hours but I still have been locked out of the facilities. I have been renting at this unit for years and have NEVER experienced such rude customer service. The manager is disrespectful and unprofessional and I would like to speak with her boss, who she stated would call me."
"Hands down this is the nicest and cleanest storage facility I have ever been to or have stored my belongings. Due to unfortunate life experiences I had to store my belongings for 3 1/2 years. In the 3 1/2 yrs. of having my belongings there, never once had I went there and had a bad experience with the staff nor had I ever seen that place a mess or dirty. It is ALWAYS CLEAN. Tanda was always pleasant to deal with and always so helpful. Hopefully I never have to store my belongings again but if I ever do, I do not care how inconvenient it is; I will definitely store my belongings at Life Storage in Thornton."
"Good but their last rate hike of $13 is pricing me out of affordability so as soon as I can get out of there I will. Have been a long time client and sorry to go."
"Typically a storage locker needs a customer dumpster to get 5 stars from me. Thats not the case here, no, youll have to dump your trash somewhere else. They win the 5 star challenge because you can take a dump there! The bathroom, a non-necessity for most storage lockers, is clean, stocked and available during business hours."
"The staff was very kind and hooked me up with a storage unit for work. I was able to sign up nd transfer all the paperwork over the internet for a new unit, all in in one trip."
"It was an easy facility to deal with from the get go. We ended up needing even more storage and they were very accommodating and easy to work with. I would recommend doing your long term or short term storage needs here. The staff is incredible."
"I think this is my 4th time here; it's had a couple of name changes. I like it that there's a lot of lighting; there's staff in the office. It's always clean & a big plus for having a clean bathroom; I had never used it because I didn't expect it clean; I was pleasantly surprised!"
"Clean, secure, straight forward, and easy to work with. Theyre super responsive and the online account management system makes life easy when your credit card changes etc"
"Came to get storage and there were a lot of people there but I got in and got my unit really quickly. The 2 ladies in the office were really friendly and said Hi to all the people we walked by. One of the ladies was asking if the people needed water since it was really hot outside. I have never been to a storage place that cared so much. I am glad we chose to stop here."
"Jessie, was so helpful I had so many questions and she made me feel comfortable with booking with this storage unit. I was searching and did not want to make a choice until I seen all the other options out there. I went no further on my search as this was my first stop. Thank you Jessie for making my move easier for me store #531"
"Clean, well run facility in a great location! We needed secure storage for some business materials on short notice. Tanda, the manager, was very helpful and made the process easy. We will be back the next time we need short term storage."
"The manager and staff were friendly, informative and very helpful. I highly recommend this facility to anyone looking for a storage company. Thanks for everything."
"Noone ever wants to have to put their belongs into storage but it happens. Im very thankful that Tanda from the thornton location as well as lisa from the arvada location made my experience stress free and i know that my belongs are safe. Those two ladies were not only friendly and have the knowledge but their sense of humor and kindness made my day."
"I am so glad we found this place. My boyfriend and I were moving and didn't know what to do but the ladies in the office really helped us out we got the right space close to the door and we knew it would be safe."
"This is the first time we have needed a storage unit. My son recommended this company and I'm glad he did. Very pleasant experience. The price is reasonable and the space is clean and convenient location. The office personnel are friendly and helpful. Thank you!"
"This is the first time we have needed a storage unit and my son recommended this facility. Im so glad he did. The staff is friendly, professional and explained everything in detail. The unit is clean and the facility is secure. A big thank you for everything."
"I came in yesterday with my husband to look at some units and this place by far exceeded our expectations. We went to several other places and decided to store our belongings here. The 2 ladies in the office we're really friendly and the building our unit is in is very clean. I hope we don't have to stay long but if we do I know our stuff will be looked after."
"Stored my stuff here for about 9 months. Very clean units, friendly staff always willing to help and answer questions. Tanda and Jessie are great! Would definitely recommend."
"The garage door needs ti be fixed. I understand the lift mechanism was disabled, however, the is a piece that is hanging that swings back and forth when manually open and shutting it. It almost hit me in the head."
"The employees actually exceeded my expectations with their willingness to provide information and assistance throughout my moving experience. Great customer service and care was shown and delivered. "
"The friendliness and great service have completely floored me. I won't need a storage unit for too much longer, but I almost wish I did so that I could continue to patronize this company!"
" Cybil (if my memory serves me well) was very helpful. She was having to multitask, being the only one in the office); what with phone calls and people coming through. I liked her. She represented her employers well."
"The store manager, Tanda is AMAZING! Definitely a genuine person and went above and beyond her job description to help me out when she didn't have to! "
"I cannot give to much of a "complete" review/survey of the the new owners of my storage facility as all the business I have done since "Uncle Bob's [Life Storage] Self storage" took over "extra space storage" has been online and over the phone, but I can say that the customer service over the phone was absolutely excellent. The woman who helped me get the new information I needed to pay when you guys took over was wonderful! very glad to have to handle my call anytime. Also you website is very user friendly and I appreciate that very much. I would give a 10 out of 10 review so far. When I go out to get my belongs or check on them I will defiantly give another review! "
"I only noticed one person having great deal of trouble opening the door to the storage rooms. He did not know that he needed to push on the door before trying to operate the handle. This might be a problem with other people. Fortunately I was able to help him.
Just saying..."
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #531, we offer great property security systems and clean, affordable storage units to rent for the residents of Sherrelwood, Federal Heights, Thornton, and other neighborhoods in Thornton, CO. Call us with questions, reserve online, or click here to compare other storage units in Denver.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
