Customer Reviews - Life Storage #720, Arvada
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We at Life Storage want to maintain the best storage facilities in Arvada, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Arvada (#720)
4.68 out of 5
based on 56 of our most recent Reviews
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5.0 out of 5
"Thank you for keeping my items safe until I can get a bigger place! I’ve been greeted soooo nicely every time by the young lady (I forgot her name, and she’s awesome!) - she’s always helpful"
February 14, 2019
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- Irena from Westminster, CO
5.0 out of 5
"I really appreciated the intro rate/coupons I received upon signing up. When we vacated the storage unit the office quickly changed our rental to daily so we were only charged for the few days into the next month instead of the whole month. Everything worked out great."
November 26, 2018
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- Sharon from Westminster, CO
5.0 out of 5
"The staff is amazing Cindy is an amazing manager I’ve never had this kind of experience. Scott is also great help! This a a great team in staff.
Moving is stressful I had so much to do. Thank you to both Cindy and Scott !"
October 20, 2018
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- Winifred from Lakewood, CO
5.0 out of 5
"I really appreciated the loan of the truck to move in."
September 15, 2018
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5.0 out of 5
"They were so helpful and happy. Scott even helped me the first day. I am 76 years young and was moving by myself"
July 18, 2018
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4.0 out of 5
"I would like to drop my payment off anytime of the day. It would be good to be open during the lunch hour as they were closed"
April 23, 2018
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- Candice from Friday Harbor, WA
4.9 out of 5
"Thank you. I never imagined my things would be locked up for 6 years! Life has its unexpected twists. Now looking at everything I kept from owning a house in portland, to bringing 30 boxes of books to Denver, all of it is finding a new home. Wish I could have saved $5000 in storage fees, but it is what it is. The best is my bike was also locked up, and the tires inflated right up, and still good as new! Due to climate controlled everything is as I left it! good stuff. Thank you."
September 23, 2017
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5.0 out of 5
"I spent a great deal of time at the storage unit and I was continually impressed by the friendly staff."
February 25, 2017
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5.0 out of 5
"the sales rep that assisted us was very helpful and we were able to store our things away. thank you Uncle Bobs [Life Storage]. I will recommend your company to my friends and families."
September 29, 2016
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5.0 out of 5
"Bonnie Called us the next day and old us that our lock was not going to work and our locker was easy to open. We came and changed it to a better lock! Thanks Bonnie for looking out for us!"
August 22, 2016
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5.0 out of 5
"Amanda took care of everything and answered aNY and all questions I had
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July 28, 2016
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- Jacqueline from Denver, CO
5.0 out of 5
"I would like to recognize Amanda and Bonnie. They are both friendly and helpful. They are both terrific!!!!!!
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July 13, 2016
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5.0 out of 5
"What I have experienced and observed at Uncle Bob's [Life Storage] Arvada location, is exceptional care of the property and of the customers.
I can not say enough about Bonnie! She is both a very professional and gracious lady, which is a combination that I don't experience often in daily business these days.
I have never written a review in the over three years I have had storage here, but I could have written MANY and am sorry that I have not! Bonnie and her staff have always been kind and helpful in many types of situations I have had in the past three years. I, and my "stored stuff" thank you all!"
July 11, 2016
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5.0 out of 5
"Bonnie is superb! Always helping me out Bonnie goes beyond what I'm sure is required. She's a keeper. "
July 03, 2016
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5.0 out of 5
"Amanda was amazing and with a good sense of humor A true Southern Belle!"
May 19, 2016
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4.7 out of 5
"All my questions were answered and anytime ive called I always got A LOT of help"
March 25, 2016
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4.4 out of 5
"Been running with Uncle Bob's [Life Storage] for about 7/8 years very good place bonnie is the name of the lady that works at the one I goto she's very nice appreciate you"
January 25, 2016
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5.0 out of 5
"Completely satisfied with personal and facility. Very friendly employees and helpful. "
December 26, 2015
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5.0 out of 5
"James was particularly helpful. He's who I dealt with most of the time. "
December 23, 2015
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2.4 out of 5
"Your prices for small storage units are way too high and not comparable to similar storage companies. Shame on you."
November 23, 2015
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- Corina from Westminster, CO
5.0 out of 5
"The best customer service I have ever had! James made me feel like my property would be safe and that I can call for any help if needed. Could not be happier. "
October 28, 2015
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5.0 out of 5
"I just thought that the staff was kind and knowledgeable overall and that if I ever needed storage again, I would definitely seek out an Uncle Bob's [Life Storage] storage. Thank you!"
October 25, 2015
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- Jennifer from WESTMINSTER, CO
5.0 out of 5
"The staff was wonderful, the area was always clean...the process could not have been any easier!!"
July 29, 2015
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5.0 out of 5
"Bonnie was fantastic. I'm from out of area & had lost my mom & needed a storage unit. Bonnie helped me & made everything as smooth as can be . The grounds & office are so clean to. "
June 28, 2015
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- Rachal from Wheat Ridge, CO
3.6 out of 5
"A price match would be nice. I'm paying $45 more than the one we will be moving to."
June 27, 2015
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4.0 out of 5
"I am certainly bothered by the rate hikes over the last few years and will be moving out of my unit (after many years) due to the cost. I am sorry. To bad you cannot do something for folks who have been with you for a long time."
June 21, 2015
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5.0 out of 5
"Everything was great we will recommend and use you againn"
June 02, 2015
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- Patricia from Northglenn, CO
4.4 out of 5
"Experience has been very good. If more businesses were this attentive, life would be great!"
May 27, 2015
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4.5 out of 5
"James was extremely helpful and knowledgeable. Unfortunately he was the only attendant on a Saturday. It took an hour or more to get the paperwork done because the system stopped working and there were people ahead of me.
I do not want this to reflect on James, he was outstanding and tried very hard to satisfy everyone."
April 28, 2015
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- Thomas from Wheat Ridge, CO
5.0 out of 5
"Excellent Customer Service. Very polite and explained everything professionally. 5 STARS!!"
April 23, 2015
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5.0 out of 5
"Business was brisk so there was some waiting around, but that just shows there are many customers who use your storage, which is a good sign. You are doing something right."
March 27, 2015
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- Patricia from Black Hawk, CO
5.0 out of 5
"Everything was GREAT. Bonnie is an asset to your company."
March 26, 2015
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4.8 out of 5
"This the second time I have used them. They have a secure facility. Clean. "
January 26, 2015
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4.7 out of 5
"I had a great experience. The only thing that I did not like was the manager took a lot of time when I opened my storage unit there. I felt like she was redundant and it could have taken less time. Overall, good job though:)"
January 23, 2015
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- MaryAnne from Longmont, CO
4.4 out of 5
"James does a great job of serving the clients and being helpful. "
October 05, 2014
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- Barbara from Wheatridge, CO
5.0 out of 5
"I feel very comfortable knowing my personnel stuff is secured and safe!!!!!"
August 26, 2014
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5.0 out of 5
"James and Bonnie worked as a team and were super helpful and amazing ! "
August 25, 2014
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4.9 out of 5
"I have never needed storage space before, I didn't expect it to be so nice. Even having a website is a nice thing."
July 24, 2014
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5.0 out of 5
"Various aspects such as mo-mo rental, charges & terms were very good."
June 26, 2014
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- Kathleen from Lakewood, CO
5.0 out of 5
"Bonnie, Lawry and James were all very friendly, helpful and professional. I would reccomend them to everyone."
June 18, 2014
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4.2 out of 5
"Bonnie is a great asset to your company. I am very happy with the service I got from your company."
May 23, 2014
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4.3 out of 5
"I was very happy to hear that you have 24 hour access to the units AND each unit jas a light IN the actual storage unit, plus the property was very clean, however the manager was not there when my grandfather and I showed up so we had to wait an hour to get help, not a big deal but a phone number and/ or other options would have been nice."
April 25, 2014
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- Heather from Thornton, CO
4.8 out of 5
"We love Bonnie!! Your storage has been a life saver for us!! The convenience of 24/7 is awesome!!"
April 16, 2014
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- Joseph from North Salt Lake, UT
4.7 out of 5
"Everytime I've called with a question or called in to pay my bill because I couldn't get the online payment to work, I was treated well. Also, when I have stopped into the office we have been treated with respect. "
March 26, 2014
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- Richard from Westminster, CO
4.6 out of 5
"I would like to see the security alarms on the units reimplemented."
March 02, 2014
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4.3 out of 5
"A recommendation would be if you can adjust hours so that you open at 8:00a MST close at 7:00p. My work schedule does not allow me to make those hours when I have to go in and make a payment or get out of work and try and make it there by 6."
February 28, 2014
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3.9 out of 5
"I thought the units were climate controlled. I'm not sure how well my items made it thru these bitter cold spells."
February 28, 2014
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- Patrick from Coolidge, AZ
4.7 out of 5
"Bonnie, the manager, was just being a great person that day i don't know if i can thank her enough for what she did for me"
February 21, 2014
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4.4 out of 5
"It's been a good association but sooner or later I have to get my stuff out of there and back to the house. However, I feel that my possessions are secured within your premises. Thank you!"
January 05, 2014
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4.0 out of 5
"Your facility was always kept in good condition and I appreciate the large number of climate controlled spaces available for a reasonable price. "
December 28, 2013
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4.0 out of 5
"Lawry was very pleasant to deal with - you are lucky to have him as an employee."
December 23, 2013
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4.4 out of 5
"I would like to see the alarm system working on each unit or at least a requirement for a gat exit code. thanks"
December 23, 2013
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5.0 out of 5
"When I was faced with a issue of someone taking my monies fraudulently, you worked with me to resolve payment on account. I truly appreciate this!
I have always been treated with respect and the utmost kindness.
I will absolutely recommend Uncle Bob's [Life Storage] Storage!!!
Thank you for being fantastic!!!!! "
November 30, 2013
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4.9 out of 5
"This is the cleanest storage facility that I've ever used. I do wish the heating and A/C worked better in the temperature-controlled building since we pay extra for it."
November 01, 2013
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4.4 out of 5
"I very seldom see anyone on my visits to my two units, but I am ALWAYS impressed with how CLEAN the units are!!
GOOD JOB and THANK YOU!!"
September 30, 2013
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5.0 out of 5
"wonderful people and great place to store properties- they were very good to us"
September 24, 2013
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