Self Storage Facility near East Boulder in Boulder, CO 80303

"If I could give this place a 0 star I would. The lady in the reception desk needs to work on her manner. Can’t believe you’re a grown old lady and talking to customers like that. If you don’t like your job leave it’s as simple as that! We don’t have to deal with your un respectful self."

"Cindi is THE BEST. Super helpful and has amazing energy 😊 thank youuu Life Storage"

"Cindi was very helpful She went above and beyond to make sure my storage rental needs were meant. I recommend her for your storage needs."

"Cindi savage was awesome would come here again"

"Lisa was so friendly and helpful when we got our unit. She let us see it before we committed and went through the contract very thoroughly. Highly recommend!!!"

"Cindi is the best!! Friendly staff and clean environment!! Would recommend to anyone looking for storage options."

"They are great!!"

"Fantastic service all around. Management is very helpful."

"great service!"

"Very helpful and friendly service!!"

"Weak customer service. Unwilling to provide refund for unfulfilled reservation or email documentation of interaction. Online reservation experience was super smooth, hoped human interactions would be as well."

"Cindi was super nice and helpful!!"

"Cindi was so helpful and gave me a wonderful experience!!!"

"The lovely ladies at LifeStorage helped me out when I locked myself out of my storage unit and I’ll be eternally grateful for their kindness and patience. Great people!"

"Amazing facility with just a great staff. Cindy took such great care of us. Easy in easy out. Clean. Safe."

"Fantastic experience! Super friendly, and helpful staff really went the extra mile to work with me insuring that I got the best unit for my needs at a great price. Highly recommend this facility."

"GREAT customer service. I had a really easy and facilitated experience paying my debt and accessing my unit just a few days prior to eviction.. really great employees here! Kudos to this location, and special thanks to Susie for going out of her way to make sure we were all taken care of :)"

"did a great job helping me store my furniture while living out here. Heck of a facility! Convenient and great location"

"Friendly and knowledgeable staff. Clean units. Cindi was a big help and hilarious to boot. Definitely mentioning them to all my friends and family"

"Cindy is great"

"The staff here at Life Storage are amazing. Their customer service and professionalism are top notch. I'd recommend location to all my friends and family. I'll say it again in my opinion they are the best in boulder."

"Cindy is doing a wonderful job she is keeping the ground really clean and the inside clean to she has a nice smile and all ways happy"

"I've rented here for a few years now it's a safe and clean place. The staff is always super helpful when in need."

"Great and quick service! Completely recommend!"

"The nicest people work there--so friendly and helpful--they made the process enjoyable. Not what you'd expect from renting a storage unit. Now I kinda want to go back just to say hi. The unit was so secure, I didn't even need to sweep the floor when I moved my things out of it."

"Great service and space!"

"Amazing service!! If you need to store your things in Boulder, this is the place to go!"

"Great service"

"I’ve had nothing but good experiences with this facility! My belongings feel very secure and the staff has always been so friendly through the years I’ve been storing here! Highly recommend."

"Very good place call in see what discount they have going on if they do."

"Very nice staff and easy storage!"

"Wonderful staff! They even jumped my car!! Thanks so much!"

"Susi is the absolute best. She was very helpful with all the questions one has when renting a storage unit! Reasonable prices!"

"Susi is the absolute best. She was very helpful with all the questions one has when renting a storage unit!"

"Great service and susi was very helpful with my move in."

"Good secure storage. Friendly staff is always on site to help."

"Life Storage on Arapaho is amazing. The employees are great!"

"Great staff and good spaces"

"BEWARE! A leak in the roof ruined over 50 thousand dollars of items. They took ZERO responsibility but admitted that it happened and took pictures. The reason we pay outrageous monthly fees is to keep our goods safe and stored. The "insurance" that they require you to buy literally has no coverage for WATER or VERMIN or MOLD (and other types of damage). Considering the large gaps under the doors (easily large enough for mice and rats-- and there were plenty of droppings). Very disappointed and you have BEEN WARNED!"

"Sheila is the manager here and is the sole reason I am leaving a one star review. She became impatient, rude and hostile when I tried to get my own insurance instead of paying the ridiculous $14 fee for their insurance. Worst customer experience ever and I highly doubt she would’ve treated a white person like this but I guess bc I’m black she thinks it’s appropriate to yell and then speed off in her bmw when I told her I didn’t want the unit due to her unprofessionalism."

"Lisa is great.!!!!!! I Recommend renting here."

"Super easy to use. Had to head home to Philly. Did everything online very easily. Highly recommend."

"Great customer service!"

"Great experience all around with superb assistance from Karla. Clean storage at a good price! Highly recommended! Thanks!"

"Watch out for pot holes"

"Absolutely the best service!!! Smiling and so happy to help us. Would definitely recommend you park here."

"Carla was great! Easy peasy"

"Convenient storage, and the staff were always helpful."

"Professional and extremely helpful from start to finish. Karla helped me with recommending a smaller space than what I thought I needed. That saved me money. Saving money makes sense!! Thank you Life Storage! I am one happy customer!"

"Melanie provided me with top-notch service! Thank you very much!"

"Alex rocks!"

"A really efficient process. I'd recommend it for anyone. Friendly staff."

"We stored our travel trailer for a month here, and it was a great spot, easily accessed, and clear rules to follow, so a great experience. The ONLY minor thing is that they often don't answer the phone, but they DO return calls promptly when voicemails are left, so it's not a big deal. We already have another month booked!"

"Disrespectful staff with unorganised and costly mistakes that are only dealt with by the money out of your account. Rude managers who blame deflect and ignore staff misconduct and poor conduct of employees."

"Very friendly and helpful staff. One less stress when you are storing or in transition."

"I was in a bind and needed to find a storage solution quickly. Karla listened to me and help me decide what the best option was for me. She made the entire process seemless and in no time I had a place I can store my belongings. It was good old fashioned customer service that is hard to find. I am so thankful that I found life storage and a wonderful lady like Karla . 10/10! You deserve more than 5 stars! Thank you! Thank you! Thank you!"

"Life Storage at 5815 Arapahoe is really safe and secure. The people who work there especially Alex is really helpful with any questions you might have. Great value for the cost"

"I came to Life Storage with pretty low expectations. I've dealt with other storage facilities in the past and thought this was going to be very much the same experience. I was extremely mistaken when it came to here. Alexander was the most helpful and knowledgeable employee I had the pleasure of meeting with. His expertise of the inner workings of Life Storage far surpassed any of my past dealings. Alexander was friendly, personable, and extremely patient with me and all my questions. I was taken a back when I learned he wasn't in management; he is more than qualified to run this facility. I'm not sure if these are read by management but if do internal hiring Alexander is your man. The name speaks for itself, I am now a life customer at Life Storage!"

"Alex was awesome and a big help!!"

"Karla, a part of the management team, was great to work with.. I initially had frustrations with some aspects of my move in (separate location) Karla pulled up the slack, and got it on track.."

"Really great staff! Helpful, patient, genuine, wonderful customer service Alex absolutely made my day."

"I needed to put my car in storage over winter break and I found this place at the right time. They had a special going on and it only cost me $25 to put my car in a space for a month. great accessibility and amazing staff that has helped me so much. Will be doing business with this place again for sure"

"This storage company is overpriced oh, and they do not prorate any additional days if you close your account with them early. My brother lost out on $87 because he paid a few days ago and we were able to come get his stuff out of his unit and they wouldn't refund the additional days. Use them at your own risk."

"Great a service from Carla!"

"Alex at the front desk is awesome. Best storage company in town."

"Price of my unit kept increasing to a point that friends of mine had larger units for significantly less money. If that's the way you reward loyal renters, by milking them for higher rents, then I'll find a different vendor."

"Your employees were professional and friendly. Thank you!"

"Carla is awesome and super helpful!!!"

"Had a wonderful experience working with Karla! I was in a bind and needed something fast and she took the time to show me a couple of units and we picked the best size for my needs. Paperwork was fast and she was so kind and helpful. I definitely recommend coming down to see her!"

"Thank you! Thank you! Carla was so knowledgeable, friendly, and understanding. She made this crazy process so easy and hassle free. I felt like I mattered and not just a number in line.If you need storage, I highly recommend going here first."

"Very nice place. Staff easy to work with."

"I took advantage of a promotion while relocating. With the rate I received, it was excellent value. The facility was standard for an outside accessible / non climate controlled unit. I found the staff to be very responsive and helpful."

"I highly recommend Life Storage of Boulder CO - Bruce Sterling and the rest of staff are outstanding, the rates are very reasonable. Ive dealt with other storage companies in the Front Range, and they dont compare... see Life Storage first and skip the rest."

"Great service, very easy"

"The move in process was so easy and quick!! Great move in specials and Carla was super helpful and sweet."

"Storage is fine, but sometimes their security lacks. Gates sometimes left open, and homeless people wandering about the units. Also, do not use the trash their because theyll charge a ridiculous $500 fee."

"Great store and amazing staff!"

"Have had storage here since 2012, & they have always been reasonably priced, & extremely helpful !"

"Friendly, knowledgable, efficient staff who aim to please"

"Best storage in boulder the staff is amazing and always helpful love this place"

"Gabriel was extremely helpful."

"Staff is very friendly and helpful, reservation and pre-registration processes were quick and simple."

"Karla is always so helpful and very knowledgeable. The office is always clean when I go in and the property is nice."

"Karla has always been awesome!!"

"good place to keep your rv trailer... specially if you can avail their free one month promo."

"My girlfriend and I stored our things here this past summer and unfortunately had a pretty bad experience with life storage. Getting the unit was a hassle as phone calls to the office were returned very infrequently. Additionally, whenever we went to try to get things out of the unit, we were attacked by the wasps living in the nest in her unit. My girlfriend even got stung in the face, which left her with a swollen face for two days. We spoke to representatives of the company and they told us there was essentially nothing they could do about the wasps, and that they couldn't offer any sort of refund, even partial, to make up for the fact that we got a wasp-infested unit. I understand they didn't purposefully give us a bad space, but they made no effort to remedy the problem in any form."

"My move in went extremely smooth, staff were friendly and helpful, and I'm very content with the location and my unit!"

"Friendly people, very professional, clean storage areas. Not much more could be asked of a storage facility."

"thanks to David Hoadley for all your help!"

"Absolute worst set up I've seen for a storage facility. Numbers and buildings make no sense whatsoever."

"As mentioned in other reviews, the payment system is a headache. I had repeat payments set up in a unit, then moved to a new unit - and without my knowledge, my repeat payments stopped, causing me to be charged a late fee of 25% of the rent. I complained about this, had a representative waive the late fee and set up repeat payments while on the phone with her. Next month, I was once again charged a 25% late fee, and upon complaining again, they said they were not going to waive the late fee. There are cheaper storage facilities with the same quality in the area. And although I was recommended to use this location, I'm now planning to go somewhere else."

"Friendly and professional!"

"Excellent service by Karla."

"The lady in the front office really helped me get the best deal possible and helped calm my chaotic situation. You are a life saver. Thank you for all of your help carla. :)"

"If money is not an issue for you then I highly recommend this. Great location and service. 4 stars because it's expensive."

"They dont prorate youre last month. Ive used other local storage places that do and I considered this a basic principle. If you move out of your space then you shouldnt be paying."

"Very nice and curtious staff. Helped me with figuring out the best option."

"Great service!"

"Awesome place"

"Numerous vagrants swarming all over the in this place. Space at $20 per square foot is more than a heated commercial building. Non working security camera."

"Friendly and helpful staff"

"Life Storage staff are very helpful and friendly, and treated me with respect and kindness during what was a difficult home transition for me. The facility is clean, secure, and well maintained. They also worked with me during my move out!"

"Great storage facility!"

"Tenant for 5 years. All good"

"Stores my stuff there over the summer, the service was good"

"I am and have been a current customer and am going to empty out and close my unit tonight or tomorrow morning. Firstly, they advertise my unit as being $49 but after you give them all of your info and have invested your time and energy into them they tell you it's actually $62. This is annoying but not terrible. The real issue I have with them is that they refuse to save your credit card information and they do not contact you about when your next bill is due. I regularly receive emails from them informing me that I owe them exorbitant "late fees" when I haven't even been contacted to make an initial payment. I've been out of state for a long time otherwise I would have ended my business with them months ago. Long story short, I find their practices to be dishonest, unprofessional and unethical. Avoid this business at all costs."

"Great storage for an awesome price. Got super helpful and professional customer service from Isaac at the front desk too!"

"Karla and Kristen we incredibly helpful the other day. They took care of me quickly, answered all of my questions, and got me out quickly. Great facility and clean units."

"These ladies are amazing ...customer service at its finest.... the place is perfectly located. I highly recommend!!!"

"Very nice ladies in the office. Very clean and secure facility."

"The staff here is really awesome. I rent unit #100, very nice and willing to help. Great place to store my important stuff."

"Great place and very friendly staff! Thank you!"

"Amazing help!"

"Good place"

"Great place!!"

"Great customer service"

"Real friendly service associate manager was really helpful, aslo quick and afforable. I will definitely use this place again"

"These people are super cool, most affordable in Boulder. Dont be dumb, rent storage here"

"Awesome staff, super helpful."

"Very good"

"The manager lady was very kind and the storage unit was clean."

"The lady at the front desk was very kind. Storage unit was clean."

"A word of warning, they will try to upsell you on "Storage Unit Insurance" when you arrive to claim your unit. Most homeowners insurance covers personal property in a storage unit....BUT...they require a printed copy of the declarations page from your insurance. You can either bring a printer version with you or you can FAX it to them (#Only90sKids). They can't take an email of a PDF, they can't print anything there, they are relying on people to not show up with the proper documentation and then pay extra for their insurance. The units themselves are a good deal and easily accessible, so no complaints there."

"Great prices, excellent customer service."

"From the reservation for the unit, to the paperwork and payment. The staff here are knowledgeable and explan any questions you may ask, quickly and clearly. They have quite a selection of packaging supplies for almost any move. There's usually 2 employees on location so wait times are short. Will update pics and more info later."

"The best storage facility I've ever used. Karla has always been incredibly helpful and she keeps the facility clean and maintained. I definitely recommend this property for anyone with storage needs in Boulder!"

"Fast, easy, friendly service, and a super convenient location. Exactly what I needed, thank you!"

"Very easy to work with employees. Will recommend to Boulder residents. Appreciated Life Storage being there for my needs. Thanks"

"I thought your manager was quite friendly and helpful. She attended quite promptly to a maintenance concern that I had."

"Precise and friendly beyond belief. Reasonably priced and almost 24 hour access. Will be back."

"Karla is amazing. She goes above and beyond what is expected of her. She is always friendly and ready to help and thinks outside the box to figure out how to fix a problem. Josh has always been kind and helpful also. The best workers I have come across anywhere. They should be appreciated and acknowledged."

"Good job!"

"Great place"

"Office staff were always so helpful! "

"Exceeded expectations "

"Everything was great and helped make my move to Boulder less stressful. Thanx!"

"By seeing a welcoming smile on the face of the worker that was there "

"The agent was wonderful..."

"Karla was extremely kind when I was checking in for my reserved garage. Made the process a piece of cake and made me feel secure about storing my things there. "

"Front desk help was GREAT ! ! !"

"Your company, facility and service are terrific. My only comment would be that you're a little bit on the pricey side. But I guess you get what you pay for."

"I left because I needed storage only for a defined time period and then would have no further need. Your people and facility were excellent and, should I need storage in the future, you are the best of the 4 others I've used in the past 5 years. I will recommend you. "

"Management was very helpful, professional, and courteous!!"

"I have been renting a unit for about a year now and have always dealt with Karla and Jordan and I would have to say they are the most polite and warm hearted people I know. Thanks for the great experience at Life Storage. "

"Very secure and clean and friendly, thank you."