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Life Storage is a storage facility located in Boulder, Colorado, near East Boulder. This facility offers a variety of storage solutions for both residential and commercial customers. Whether you need to store furniture, documents, or other items, Life Storage has the perfect space for you. They offer both climate-controlled and non-climate-controlled units, so you can choose the best option for your needs. In addition, they offer a wide range of amenities, including 24-hour access, security cameras, and on-site management. Life Storage also provides a variety of packing and moving supplies for your convenience. With competitive rates and friendly customer service, Life Storage is the perfect choice for all your storage needs in Boulder, CO.
We at Life Storage want to maintain the best storage facilities in Boulder, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"If I could give this place a 0 star I would. The lady in the reception desk needs to work on her manner. Can’t believe you’re a grown old lady and talking to customers like that. If you don’t like your job leave it’s as simple as that! We don’t have to deal with your un respectful self."
"Weak customer service. Unwilling to provide refund for unfulfilled reservation or email documentation of interaction. Online reservation experience was super smooth, hoped human interactions would be as well."
"GREAT customer service. I had a really easy and facilitated experience paying my debt and accessing my unit just a few days prior to eviction.. really great employees here! Kudos to this location, and special thanks to Susie for going out of her way to make sure we were all taken care of :)"
"The staff here at Life Storage are amazing. Their customer service and professionalism are top notch. I'd recommend location to all my friends and family. I'll say it again in my opinion they are the best in boulder."
"The nicest people work there--so friendly and helpful--they made the process enjoyable. Not what you'd expect from renting a storage unit. Now I kinda want to go back just to say hi.
The unit was so secure, I didn't even need to sweep the floor when I moved my things out of it."
A leak in the roof ruined over 50 thousand dollars of items. They took ZERO responsibility but admitted that it happened and took pictures. The reason we pay outrageous monthly fees is to keep our goods safe and stored. The "insurance" that they require you to buy literally has no coverage for WATER or VERMIN or MOLD (and other types of damage). Considering the large gaps under the doors (easily large enough for mice and rats-- and there were plenty of droppings). Very disappointed and you have BEEN WARNED!"
"Sheila is the manager here and is the sole reason I am leaving a one star review. She became impatient, rude and hostile when I tried to get my own insurance instead of paying the ridiculous $14 fee for their insurance.
Worst customer experience ever and I highly doubt she would’ve treated a white person like this but I guess bc I’m black she thinks it’s appropriate to yell and then speed off in her bmw when I told her I didn’t want the unit due to her unprofessionalism."
"Professional and extremely helpful from start to finish. Karla helped me with recommending a smaller space than what I thought I needed. That saved me money. Saving money makes sense!! Thank you Life Storage! I am one happy customer!"
"We stored our travel trailer for a month here, and it was a great spot, easily accessed, and clear rules to follow, so a great experience. The ONLY minor thing is that they often don't answer the phone, but they DO return calls promptly when voicemails are left, so it's not a big deal. We already have another month booked!"
"Disrespectful staff with unorganised and costly mistakes that are only dealt with by the money out of your account. Rude managers who blame deflect and ignore staff misconduct and poor conduct of employees."
"I was in a bind and needed to find a storage solution quickly. Karla listened to me and help me decide what the best option was for me. She made the entire process seemless and in no time I had a place I can store my belongings. It was good old fashioned customer service that is hard to find. I am so thankful that I found life storage and a wonderful lady like Karla . 10/10! You deserve more than 5 stars! Thank you! Thank you! Thank you!"
"I came to Life Storage with pretty low expectations. I've dealt with other storage facilities in the past and thought this was going to be very much the same experience. I was extremely mistaken when it came to here. Alexander was the most helpful and knowledgeable employee I had the pleasure of meeting with. His expertise of the inner workings of Life Storage far surpassed any of my past dealings. Alexander was friendly, personable, and extremely patient with me and all my questions. I was taken a back when I learned he wasn't in management; he is more than qualified to run this facility. I'm not sure if these are read by management but if do internal hiring Alexander is your man. The name speaks for itself, I am now a life customer at Life Storage!"
"I needed to put my car in storage over winter break and I found this place at the right time. They had a special going on and it only cost me $25 to put my car in a space for a month. great accessibility and amazing staff that has helped me so much. Will be doing business with this place again for sure"
"This storage company is overpriced oh, and they do not prorate any additional days if you close your account with them early. My brother lost out on $87 because he paid a few days ago and we were able to come get his stuff out of his unit and they wouldn't refund the additional days. Use them at your own risk."
"Price of my unit kept increasing to a point that friends of mine had larger units for significantly less money. If that's the way you reward loyal renters, by milking them for higher rents, then I'll find a different vendor."
"Had a wonderful experience working with Karla! I was in a bind and needed something fast and she took the time to show me a couple of units and we picked the best size for my needs. Paperwork was fast and she was so kind and helpful. I definitely recommend coming down to see her!"
"Thank you! Thank you! Carla was so knowledgeable, friendly, and understanding. She made this crazy process so easy and hassle free. I felt like I mattered and not just a number in line.If you need storage, I highly recommend going here first."
"I took advantage of a promotion while relocating. With the rate I received, it was excellent value. The facility was standard for an outside accessible / non climate controlled unit. I found the staff to be very responsive and helpful."
"I highly recommend Life Storage of Boulder CO - Bruce Sterling and the rest of staff are outstanding, the rates are very reasonable. Ive dealt with other storage companies in the Front Range, and they dont compare... see Life Storage first and skip the rest."
"Storage is fine, but sometimes their security lacks. Gates sometimes left open, and homeless people wandering about the units.
Also, do not use the trash their because theyll charge a ridiculous $500 fee."
"My girlfriend and I stored our things here this past summer and unfortunately had a pretty bad experience with life storage. Getting the unit was a hassle as phone calls to the office were returned very infrequently. Additionally, whenever we went to try to get things out of the unit, we were attacked by the wasps living in the nest in her unit. My girlfriend even got stung in the face, which left her with a swollen face for two days. We spoke to representatives of the company and they told us there was essentially nothing they could do about the wasps, and that they couldn't offer any sort of refund, even partial, to make up for the fact that we got a wasp-infested unit. I understand they didn't purposefully give us a bad space, but they made no effort to remedy the problem in any form."
"As mentioned in other reviews, the payment system is a headache. I had repeat payments set up in a unit, then moved to a new unit - and without my knowledge, my repeat payments stopped, causing me to be charged a late fee of 25% of the rent. I complained about this, had a representative waive the late fee and set up repeat payments while on the phone with her. Next month, I was once again charged a 25% late fee, and upon complaining again, they said they were not going to waive the late fee.
There are cheaper storage facilities with the same quality in the area. And although I was recommended to use this location, I'm now planning to go somewhere else."
"Life Storage staff are very helpful and friendly, and treated me with respect and kindness during what was a difficult home transition for me. The facility is clean, secure, and well maintained. They also worked with me during my move out!"
"I am and have been a current customer and am going to empty out and close my unit tonight or tomorrow morning. Firstly, they advertise my unit as being $49 but after you give them all of your info and have invested your time and energy into them they tell you it's actually $62. This is annoying but not terrible. The real issue I have with them is that they refuse to save your credit card information and they do not contact you about when your next bill is due. I regularly receive emails from them informing me that I owe them exorbitant "late fees" when I haven't even been contacted to make an initial payment. I've been out of state for a long time otherwise I would have ended my business with them months ago.
Long story short, I find their practices to be dishonest, unprofessional and unethical. Avoid this business at all costs."
"A word of warning, they will try to upsell you on "Storage Unit Insurance" when you arrive to claim your unit. Most homeowners insurance covers personal property in a storage unit....BUT...they require a printed copy of the declarations page from your insurance. You can either bring a printer version with you or you can FAX it to them (#Only90sKids). They can't take an email of a PDF, they can't print anything there, they are relying on people to not show up with the proper documentation and then pay extra for their insurance.
The units themselves are a good deal and easily accessible, so no complaints there."
"From the reservation for the unit, to the paperwork and payment. The staff here are knowledgeable and explan any questions you may ask, quickly and clearly. They have quite a selection of packaging supplies for almost any move. There's usually 2 employees on location so wait times are short. Will update pics and more info later."
"The best storage facility I've ever used. Karla has always been incredibly helpful and she keeps the facility clean and maintained. I definitely recommend this property for anyone with storage needs in Boulder!"
"Karla is amazing. She goes above and beyond what is expected of her. She is always friendly and ready to help and thinks outside the box to figure out how to fix a problem.
Josh has always been kind and helpful also.
The best workers I have come across anywhere. They should be appreciated and acknowledged."
"I left because I needed storage only for a defined time period and then would have no further need. Your people and facility were excellent and, should I need storage in the future, you are the best of the 4 others I've used in the past 5 years. I will recommend you.
"I have been renting a unit for about a year now and have always dealt with Karla and Jordan and I would have to say they are the most polite and warm hearted people I know. Thanks for the great experience at Life Storage.
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #579, we offer great property security systems and clean, affordable storage units to rent for the residents of East Boulder, Central Boulder, Ridglea Hills, Table Mesa, and other neighborhoods in Boulder, CO. Call us with questions, reserve online, or click here to compare other storage units in Boulder.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 5:00 am - 11:00 pm
Tuesday: 5:00 am - 11:00 pm
Wednesday: 5:00 am - 11:00 pm
Thursday: 5:00 am - 11:00 pm
Friday: 5:00 am - 11:00 pm
Saturday: 5:00 am - 11:00 pm
Sunday: 5:00 am - 11:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental