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1096 Calimesa BlvdCalimesa, CA 9232029.3 Miles Away
Customer Reviews - Life Storage #536, Wildomar
We at Life Storage want to maintain the best storage facilities in Wildomar, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Best Customer Service!!! Sarah was beyond helpful and so kind, she made the moving process so easy and worry free! Prices are great and any questions we had Sarah was able to help with! Thank you thank you thank you"
"I absolutely love this facility clean well lit and has great gate hours. The staff is amazing and helpful. I currently have four units there. Sarah is amazing. She goes beyond her duties to make sure everything is just right. I had plenty of options when looking for storage and this by far what is the best. Thank you to the Sarah and the staff for making this difficult time in my life so much easier you guys rock"
"I want to praise Sara, Since she has been there the storage has been running amazing and communication has been consistent. I know that when I call I WILL get a return call quickly. Sara is extremely pleasant and very informative also willing to help no matter what. I feel very safe and comfortable now that she works there... Thank you Sara....(Nicole Begley unit 2-148)"
"I am blown away by Ms Sarah's customer service! There were some miscommunications with my lease from the call center, but Ms Sarah went above and beyond to make sure all the terms agreed on over the phone were followed and checked in with my later on to update me. Only had my space for a few days, but she is always up for answering all of my random questions.
The location itself and the unit are clean and serve their purpose fully. I am so happy I chose this facility. Thank you!
PS Someone give Ms Sarah and Julio a raise!"
"Hello! If you're in need of a great storage facility in the Murrieta/Wildomar area look no further then LifeStorage on Clinton Keith Road.I've tried other storage sites in the area in the past and unfortunately I had to deal with lousy and frustrating phone service,no service representative on site and dirty facilities that were constantly being broken into.
Then I found LifeStorage and what a difference! Sarah,the on site manager is fantastic.She understood my concerns regarding keeping my possessions safe from day one and is always happy and enthusiastic answering any questions I have.I hope she never leaves!
Hands down this is the best storage facility in the area."
"The place i good but they keep raising there prices. My storage unite isn't that big and they're raising the price to 171$ witch isn't worth it. It was 155 and a 20+ dollar increase outta nowhere is bullshit"
"Best customer service in the area! I’ve been on the hunt for a storage unit that was clean, safe and accessible. This place has everything I need. When I called inquiring prices the representative gave me a breakdown and emailed me a quote instantly! Less than 15 mins later the storage manager gave me a call to answer all my questions and setup a day that I could check out the unit. This place has surveillance and is lit up through their evening hours. I felt safe dropping off boxes to my unit at 8pm. And setting up your account with them is very easy! I’ve had units at the big name storage units, and would have to say Life Storage has outshined them all with their customer service and pricing."
"I had to help a friend with storage stuff (long story) and Sarah was more than helpful! I thought the paperwork process would be a headache (since the property is an hour+ away from me), but Sarah was able to make the process as simple as possible. And wow did she exceed my expectations! She went over and beyond to make things quick and easy for me, that way everything is already handled before I make the drive. Thank you Sarah for making this process fast, easy and pain free!"
"Nicholas was very friendly and helpful to me. In a hectic time for me, Nicholas was able to provide me with the information and storage unit that I would need. He was professional throughout the whole ordeal and he knows how to stir conversation to ease customers. Thank you Nicholas for a wonderful experience."
"I have rented a LOT of storage spaces and all though this was a little more than I wanted to pay it was worth it just because of how nice the facility and staff are, truly a great place to have storage."
"Good and bad -
Good parts- super well let storage , felt very safe , lights worked , doors, great security measures. Very clean premises , units are clean, well kept , for the most part.
I can guarantee the glove that has a unknown substance is still sitting on top of the fire extinguisher... been there since I moved in.
The ugly and bad- they didn't get a cart until a few weeks ago but you have to check out the key , now here's the funky part, in order to get that key you have to go into the office , the office that you better call before you even drive over to make sure 100% someone is there , I stopped by several different times today 10/28 , dude wasn't in sight sign kept saying out to lunch . So imagine someone who needs to move stuff but can't because no one is in the office. And they close at 6. When most people who need to access their items after work ..
oh and if your active duty military, make sure you look like it. I simply inquired about the military discount , and apparently they need your superiors number, that superiors number, your active duty orders then you can show your active duty ID ... dude kept emphasizing ACTIVE DUTY... I'm assuming because he assumed I wasn't active duty or my spouse wasn't... idk. Just beware for the grilling lmao
I have 2 storage units here, and honestly , if it weren't for the fact that all of our shit is in the second story , I'd switch to the place on the other side. I'm just to lazy to move all of our crap now.
Take what you will from this lol
Make sure to call ahead!! They don't like to be in the office. Some of them are mighty righteous and have attitudes to match. They legit get 4 stars for being clean and well lit, customer service is crap!"
"I just rented my first house! And needed somewhere to keep my stuff before I was able to moved in. Marty was a HUGE help. He helped me with everything and all my silly questions. I will highly recommend using them and will use them in the future myself. Very fair prices and excellent people. Thank you for everything."
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"I really needed a storage and Marcus and his supervisor really went above and beyond to find me the storage that fit my needs. Kudos to these two employees, especially Marcus. I highly recommend Life Storage for your storage needs."
"Do not go to this store the manager mardi pring is very Dishonest person he is a thief been a customer for 10 years never had a problem with the previous owners only when this company took it over and made this guy manager so for the last three months he has said my card has not gone through and waits till it's past due to call me and tell me my card did not go through so he can charge me a late fee every time
So every time he calls I ask him what card number is he using he reads out the right card number to me over the phone and I'm like there's plenty of money in there so I give home another card to run over the phone all good until the next month is due me thinking everything is ok nope calls me again after he has hit me with an over due fee again
After the third time I go to the store to pay and find out WTF is going on come to find out he put the right card number in but the expiration date had expired so instead telling me after the first time it was past due and read me the card over the phone he would never tell me the expiry date
So after the third one I decided to go in there and lo and behold when I showed him the card number was right he told me oh it expired one he had on file
If I had an economy check he would've got another late fee out of me very dishonest I asked him to waive it he said he would not all they want is money I don't care about the customers as I told him I was going to leave a bad review on yelp he said no problems"
"Worst experience 2 moving weekends in a row. Drove 3 hours with 2 trailers only to find out that my gate code didn't work because they said they needed to check my ID first so I had to leave my trailers with all my belongings outside for 2 days till I could go into the office. Then the second weekend I had the same problem no gate access. Both times I called in advance to make sure thing was good to go but nobody at the front desk ever answers. Also the signs and the telephone prompts say "sign up online now and move in right now" Find a public storage if there's one within reasonable distance. Save yourself the headache."
"Great facility and really awesome person who works at the front desk.
Only problem is some of the technical stuff: I had issues when signing up and trying to get access codes to work and dealing with their phone support after hours is inconvenient and takes forever (IF you can get ahold of anyone). Even getting in touch with the front office by phone instead of in person is really difficult (I haven't found a direct number for my facility anywhere, which would be massively helpful). But since I'm getting a clean and secure storage unit with really friendly staff on-location, it's worth it."
"Management is too busy in the air conditioner that when I showed up there was no working elevator and management doesn't put up any notifications until we unloaded at K building. All he said was kick the elevator door to see if it will work you can tell the knowledge already smh"
"We had to store all our possessions for about 6 months before we moved out of state. Life Storage was able to provide a great temperature controlled 10 x 20 storage unit in their super secure brand new building. All the employees were exceedingly friendly and accommodating. They keep the facility spotless! It's the best storage facility I've ever seen, and I've seen a lot! Thanks Life Storage for giving me the peace of mind that my possessions were secure during this trying time. YOU GUYS ROCK!!!"
"We needed to store all of our household goods for about 6 months while we completed preparations for a complex move out of state. Life Storage was able to provide a climate controlled 10 x 20 unit in their brand new super secure building. All the employees were exceedingly friendly and accommodating. They keep the facility spotless! See them FIRST for your storage needs! Thanks Life Storage for giving me peace of mind during this trying time. YOU GUYS ROCK!!!"
"This place NEVER answers the phone. In a span or 3 hrs from their opening time, I called 8 times yesterday, and not once was I able to speak to any staff there.
Also, they are ALWAYS short staffed, management really needs to get it together! Only one person is ever working, and if they are out on the premise showing someone a unit, they literally lock up the office and you're stuck waiting around till they come back to the front desk. There should always be someone available to assist current paying customers, this is unacceptable for any business!"
"I have been with your organization since you purchased it. Your local staff provides good customer service. Too bad your organization failed! You decided to increase my rent as of 3/30/21. I didn't get a notice. I keep all of my electronic records and noted that I have not received a bill since 2/21. Now, I get a late notice with a penalty fee. When I went into the office, I was informed of the increase. Your local staff member had no idea of the situation as she only knew that the notice went out. It didn't. Now she has to work to resolve the problem of the penalty....thanks to your failure in accounting management. Is this how a nationwide organization operates? Poor communication between you and your customers, while leaving your field staff in the dark. VERY DISAPPOINTING. I look forward to your response, if any. Or, do you just not care?"
1-does not have equipment necessary for storage
2-unit located at far end of lot, then up elevator on 2nd floor, then at the far end of the building--no dolly available for move in/out/ or in between.
3-promised equipment would be available month after month for over 6 months, never available.
4-should be giving a discount because they cannot give service advertised, instead raising rates.
5-customer service not available, do not ever return the phone message.
6- never notified of more accessible unit, despite seeing several vacated.
7-Vanessa and staff always kind and professional, which is appreciated. However, I'm paying for moving and storage services that are not being provided."
We needed a storage unit and spoke with the staff at this location on Thursday 12/31. They confirmed we can move in on Sunday 1/3 as long as we came in on Saturday 1/2 (today) to process paperwork. We drove an hour and half there this morning only to find the office closed. We spoke to someone in corporate who advised there was 'staffing issues' and they are not able to send anyone to the facility. Now we've been driving around for 3hrs trying to find someone with space available as escrow closes next week."
I had a reservation and no one here...
Called the help line and nobody available to fill my reservation.... HORRIBLE...
That left us hanging...
With all our furniture....
The best they could do was TRY to get someone to help us from their OTHER facility which was located in Norco!!
You are out of your MIND!!!
THE only day to move....
Hense why we make reservations!!!!!
EXTREMELY POOR MANAGEMENT.....
DONT USE THIS COMPANY....."
"So clean! The staff is very friendly. My only bit of a set back was what I did not see online. You have to purchase their lock and either their insurance or supply your own. With that being said, I've come to appreciate they weren't set backs at all. I like the style of lock they use and I feel more secure using them. No complaints from me!"
"This place is a joke I'm currently not mobile so when I come to storage I have to stay there extended times . On the 2nd day I was yelled at about being on the property too long. Kathy Partridge the manager accused me of trying to sleep there.mrs.Partridge even had another tennent try to intimidate me.trying to imply he was an employee. Totally unprofessional..many related to storage get met with blank eyes .one night right before closing she tried to lock me in. She also credited my payment to another account the woman has issues and needs to retire"
"Manager Kathy and staff are great. They keep the place well cared for. Will notify you when a space becomes available. I have been with them for a while. Never had a issue with billing (automatic). Easy access. Safe and secure. Good location. The surrounding area is dusty. Recommend boxing or bagging everything. Rent tends to jump up regularly. There is no customer loyalty discount (If they invoke one, I'll let you know) Maybe best for short term."
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"I have been with the Wildomar Life storage for 1-1/2 years with a reasonable price. But, since the expansion/ upgrade, the pricing have increased by $30.00. Corporation sent me a letter stating, your space is in high demand and we are going to increase you unit again by $20 dollars, that's a $30 dollars increase in 1-1/2 years. This is an awful way to treat your Auto pay customer. If anything, reward those customers who are paying on time and are loyal to your business. I even called the office, to speak to the manager, but no one returned my phone call. Maybe their competitors will be more appreciated of my service and loyalty."
"Life storage in wildomar is great. Super awesome customer service. Very clean and very safe place. They are so helpful, always doing a little extra to help out their customers. And very affordable. I highly recommend this place for your storage needs. The employees here are the best."
"The management here at Menifee ranch self storage is very rude and dishonest. She embezzled my money and belongings for her own come up. She has no heart. She lies and has so much drama on her shoulders at work. I don't feel she will be there much longer. Which will be the best thing Menifee ranch self storage could do for there business. Fire Tracy Darby. Amen"
"Some of the best customer service I have ever seen! I honestly can't believe I'm getting service like this with a storage unit. It's almost unheard of. You don't get service like this EVER at any retail store, grocery store or restaurant. I have been so incredibly impressed with Vanessa at Life Storage in Wildomar. She epitomizes service and truly cares for people and anticipates their needs.
I feel like we have had so many requests and problems (none of which were caused by Life Storage) and Vanessa handled them like an absolute pro. Service like this just doesn't happen anymore but here at Life Storage Wildomar, it did! I tell everyone about you guys!
Thank you for bringing back "Old School" Customer Service!"
"Kathy, Vanessa and David are the definition of perfect customer service. I have been a customer for 6 years and i will be a customer for 6 more years, thats how awesome they are. They are the reason why people store at Life Storage. I would give them 100 stars each. GIVE THEM A RAISE! They deserve it."
"My experience has always been great with the crew at life storage. When I helped my friends move there a year ago I knew exactly where to go when I needed a unit. When I signed up six months ago, Vanessa has been the very best continually giving me great deals and saving money but more importantly providing outstanding customer service. I couldn't imagine being at another storage. Thanks life storage! Really going above and beyond!!
"I came in to price out a few units for my upcoming move and was helped by Kathy. She was very sweet and welcoming. This is my first time using storage and she answered all my questions! When Im ready to rent, I will definitely be using this facility."
"Setting up a new unit was easy. I think the guy that helped me was named Dave. He sure was helpful and easy to work with. The facility is very clean and our unit was spotless when we first opened it up."
"Great staff at this location, Cathy and Vanessa are truly helpful in all aspects of the process. I have had storage units at other businesses over the years but I have never had the kinda support and caring like the staff at the wildomar location, Truly a pleasure to be a customer because of the staff. Thanks Ladies!"
"This is by far the best storage out there! Kathy is amazing and she really knows how to treat her customers like they are at home. I always feel so welcome coming into the office. If you are looking for a storage unit this is your place, look no further, because you wont want to leave once you come here!"
"My daughter has a unit here and they are so friendly and welcoming. I definitely recommend life storage. They are reasonable and clean. Kathy is so great. She goes above and beyond to help you out. Thank you for your business."
"Being able to do much of the paperwork online was a BIG plus. Every aspect of the process was positive. The only negative is access to my unit is a little difficult due to construction. Presume this will be a temporary situation."
"The Staff is amazing, but get ready for the corporate office to keep upping your monthly rent not by a little, every 6TH month $15. & 9TH month, $33. Stating it's for the cost of the same lock, the same insurance you already had, and no added changes or updates to the facility ever. It's purely the corporate office fleecing their clients, thinking you'll take it since you have your things already there.
DO NOT USE THIS FACILITY FOR LONG TERM RIP OFF!!!"
"I did a brief unit rental of only around a month in Dec 2018 and Jan 2019. I was pleasantly surprised to find LifeStorage DID NOT layer in unexpected fees and challenges with providing inconvenient amounts of notice. It was exactly as described during signup and then move out. I highly recommend as shown with all the 5 scores provided here."
"Outstanding in everyway. Kathy heads up the team and is always friendly and courteous. She definitely provides value-added customer service. The facility has easy access and is always clean and neat I highly recommend Life storage."
"Outstanding in everyway. Kathy heads up the team and is always friendly and courteous. She definitely provides value-added customer service. The facility has easy access and is always clean and neat I highly recommend Life storage."
"I have been here at this storage for 7 years it's name has been changed 3 times but the one constant has been the manager Kathy. She has always been there for me and always willing to help and switch my storage when needed. She always greets me with a smile and always remembers my name even if it has been a long time since I've seen her. And when Kathy is gone there is Vanessa what a joy to see both of these girls vaneVan was very helpful in my last move to a bigger storage unit. Thanks Vanessa."
"I must have driven by Life Storage a hundred times. The name had always intrigued me. To my surprise Mom made an appointment for us to tour the facility. We met David that day and he was amazing! Friendly, helpful, funny, easy going. He took extra time to show us various units so that we can select the one that met our needs. The day after our appointment, David followed up with a phone call. Great customer service! The facility is clean; the storage units are easy to get to. Also, there are cameras throughout the facility. TV monitors were noted at the front office. Increased level of security is definitely appreciated. I feel that we have made the right choice selecting Life Storage. Thanks David! See you soon. Lumy, Georgette and Sandy."
"Awesome, friendly service!! Clean, well kept! Secure & Convenient!! All your moving supply needs at very competitive prices. If your looking for any/all of those requirements this storage is your place!!!"
"We came back after several year when we need short term storage and it was great to see some of the same old faces even though it's a new name. Super friendly and great customer service here. Great access hours as well. Thanks for your help!"
"Great friendly knowledgeable staff, with all your storage needs covered. Large storage facility with open parking and many size storage garages available on the same property. The property is clean, secure and monitored with security cameras everywhere, and electronic access to the facilty makes accessing your belongings quick and easy.
I definitely recommend life storage for all your long or short term storage needs.
Thanks for all your help Kathy and Vanessa."
"The employee who answered our questions on the phone was the same employee we saw when we brought our trailer to storage. She was so pleasant and helpful and also remembered us from the phone conversation. I wish I could remember her name. VanDanner is the only other name I see on my contract, so I don't know if that might be her name or the manager's name. She is an asset to your company and her customer service skills are excellent."
"Kathy is a huge asses to your company. She is pleasant, knowledgable, helpful and always smiling. Her staff is excellent as well.
I had my storage unit over 3 years and was sad to see the rents raised from a reasonable amount to becoming too high."
"The manager, Kathy is such a kind person. We’ve been customers at the Wildomar facility for years and she has always greeted us with such a positive attitude and smile. She’s a true professional and excellent manager!"
"I have stored my belongings with you for many years as my travels have taken me to different states. I have delt with Kathy all those years and I really appreciate her. She remembers who I am nd is always courteous and friendly, yet professional. I was there in November and it was a pleasure to see her and the other young man who works there as well. "
"The on site Manager, Kathy, is absolutely amazing. She greeted me each time I came in the office by my name. I was a customer in that location for just shy of 2 years. She is an absolute asset to your company. Great Job !!! "
"The staff at this facility are amazing! Especially one woman, her name has skipped my mind,but she is always there, brown hair glasses,bmiddle aged. She's fantastic! Informative, always pleasant and a multi tasker. I would hire her in a minute. I will be back when I am in need of storage again. "
"Cathy (at your Clinton Keith location) is just a pleasure to work with. From my very first phone call to the office, she has gone above and beyond my expectations for good service. She genuinely wants to help and has a sweet kind soul in every situation. Moving can be very stressful, but Cathy goes to every length to let you know it's going to be ok. What a privilege it has been getting to know her.
"I answered neutral on a bunch of questions as I do not go into office. As to appearance, behind gates the property is nice, neat and clean but the dirt with high weeds in front is an eyesore( I live across street and have to look at it each day) I was hoping with new ownership it would get cleaned up. Also if you haven't noticed, your painters did a terrible job on the roof, several missed and uneven spots (in the state of California licensed work is required guaranteed for 1 yr. I would make them fix it). Rates are high but we stay because of convenience. "
"Sorry I was there such a short time but I was just storing things from home to make my move to Chino less hectic. Cathy was an absolute gem, very personable and involved with the needs of the facility's customers, willing to help in any way possible."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #536, we offer great property security systems and clean, affordable storage units to rent for the residents of Greer Ranch, Lake Village, Dutch Village, and other neighborhoods in Wildomar, CA. Call us with questions, reserve online, or click here to compare other storage units in Wildomar.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$36 admin fee
Payments due monthly, with a minimum of one month rental