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8870 Fruitridge RdSacramento, CA 9582610.5 Miles Away
Customer Reviews - Life Storage #632, Sacramento
We at Life Storage want to maintain the best storage facilities in Sacramento, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"So far I have no complaints other than there is a leak in the climate controlled building and it's right about my storage unit. I had a dresser sitting there where the leak drips and it's damaged the top of my dresser. I was told to file a claim, take pictures etc but In my opinion the dresser was from Walmart so I didn't spend a lot of money on it plus I still could store my clothes and I could easily put a pretty cover on it and call it a day. Although I shouldn't have to do that due to a leak that wasn't caused by me and I'm literally paying for a space to storage my belongings in I should be worry/problem free. Still to this day they have not fixed it after being told. I just don't put any of my things under that area. Other then that things have been ok! Unlike the storage on El Camino I would say the storage on Main has better security for the climate controlled building than El Camino where my husbands unit was broken into and burglarized being in the climate controlled building due to suck azz security."
"I would like to give Sherri from the front desk a special shout out for her excellence, friendliness, helpfulness, and kindness in customer service. She made my experience while there pleasant and smooth and I really appreciated it! Thank you Sherri!"
"Best storage facility that we have used thus far. Sherri, Tim and Anthony are the best. Sherri is a wiz and taking care of the business end of all of our storage needs, making sure that even works out so that it is most convenient for us. Everyone is so polite and accommodating. Always there to assist. We also love the fact that there is additional equipment in the lobby if needed to help unload your vehicle. Life Storage on Main Street in Sacramento is also kept in excellent condition, from the storage units, to the lobby, right down to the rest rooms. These awesome employees definitely deserve a raise for all that they do to keep this business running like a fine oiled machine. We thank you. Best Regards, Eli and Sonya Seigel"
"Booking and signing for my unit was easy, everything was completed online. I used this to store things while waiting for my new home. Property is clean, front desk receptionist was very informative and friendly. When I got my unit, my lock and key was inside the unit so I didn't have to wait to purchase it from the front desk. Highly recommended 👌"
"Great experience. Came in looking for a unit and Patricia went above & beyond today. She showed us indoor & outdoor units in the size we were looking for & also gave us all the needed information. She even recommended we reserve online to get a discount. Overall great employee & great clean location. Very confident in keeping my belongings here at Life Storage 👍"
"I got my storage on Watt avenue the young lady was very very nice and at the moment I can't remember her name but I totally give five stars to Life storage they got me a van that basically only cost me gas because I kept it under the 30 MI and I had to get a van twice so they were really great it was within a 2 week. They're really good people I'm just really good company I like it!"
"Thank you Melissa. Melissa works at another location for life storage she was very helpful, kind gave me a solution for all of my questions. Just wanted to say thank you for your great communication and customer service skills."
"Patricia at the Main Avenue location was extremely helpful and professional during my recent move-out process after a long-term rental. She understands the business and anticipated my needs in advance. In addition, the facility was orderly and very clean, inside & out. I would definitely use Life Storage again and recommend it to anyone needing storage space."
"I am very pleased with this storage area. It's clean and feels safe. Patricia does a great job of making sure there are always "eyes on" your storage area to ensure it's protected. I highly recommend this particular Life Storage!"
"Toni is fabulous, Smart, knowledgeable, most of all very observent. She keeps good eye on things. With out being nosey or pesky. I liked her instantly very personable. The facility is clean and so are the bathrooms. I have multi storages for my business in other locations.. I will be moving all local ones to here at life storage as my inventory clears out. And I restock"
"What a wonderful experience I had renting my 1st storage space! Toni was so pleasant, professional. She explained everything thoroughly and walked me through the process to make sure that I understood how everything works from the paperwork to the actual storage facility. I will definitely refer friends and family to this location."
"We recently rented a storage shed at the Bayou Road location, and their customer service has been excellent. As part of a promotion for renting a space, we were given a free van rental, to pick up at the Main Street location. When we came to pick up the van, the previous renters had not returned it, and in fact still had stuff in the can they needed to unload first, so we got the van 2 hours later than planned, which luckily was not a disaster for us. It was not Lifestorage's fault, but the manager, Toni, did everything she could to make it right for us, extending our free rental for a day, and we are fully satisfied. She was professional and gracious. And I should mention the van was very clean, in good working order, with a full tank and easy to load and drive, none of which reflects our recent bad experience with U-Haul. Even if you don't need storage, I recommend their van rental. Thank you to Toni for all your help."
"I want to thank Tony Malone at life storage!
She is very helping and when i need something done she always is quick to help! Also i want to thank her for the keeping the storage property clean and making it pleaseant place for my belongings"
"Employees are awesome, place is clean. My unit was BROKEN INTO and after filing the paperwork for the insurance, never heard a word about it again. Like it never happened????? Still waiting on my claim and money lost due to stolen items."
"If I could give zero that would be the stars not only did my unit get burglarized the company never even new it was broken into and the locked was changed by the person when I rented my unit they stated that each code goes with the unit so make sure to punch it in before entering guess that's a bunch of crap the company tells me to make a police report and pretty much I'm out of lost on what was stolen imagine opening your unit and all your stuff was gone of value in totally disbelief on this and company will not return my phone call"
"Great, clean storage facility that is going above and beyond during Covid. Better pricing and customer service than the nearby competitors. Brandee was super helpful and made the rental process easy."
"Hi my name is jarar i had unit 103 and I met a very nice young lady today her name is brandee I think she's the manager at the life storage she was very helpful she's good at her job Very good customer servicer and i rally appreciate your help"
"Awesome pricing the guy that helped me was awesome the store it self was spotless as were the storage units sorry I dont remember his name 4 out 9f five only cause I'm going to see how things go before I give the fith star"
"Charlie super helpful through the entire process of renting my storage unit. He made sure I was happy with my unit and showed it to me beforehand, which I very much appreciated. Also, he told me about a promotion for supplies that would make my moving trip easier too.
The location is easy to access and super clean. My unit is in the newer building and it is so easy to access and very close to the door. Very happy to be at life storage!"
"I just wanted to write a short review for Kelly at the Sacramento Location
Kelly is an exceptional person.
Kind, patient and very professional.
Kelly has helped me on more than one occasion, and I know if issues should arise in the future, she will be there to resolve my problems.
I’m grateful this location is currently open and that courageous people like Kelly are there to make our lives easier and stress free!
Thank you, Kelly, for all that you do for us.
"They have rats!!! Went to my storage the other day, and there were so many rat dropping on top of my containers. When I told the person working there, she told me if there is any damage I would have to file a flame with my insurance. I guess it's my insurance company's fault that Life Storage have rats."
"First time ever having to get storage, was stressing about how the whole process works. Kelly made my experience so simple and explained how it works. She was amazing and caring about my situation which reassured me and showed she cares about her clients. Definitely recommend!"
"I really didn't know the storage of life until I walked into Life Storage. Kelly and Charlie were very friendly and accommodating to all our storage needs. The facility is big, clean, well ventilated, and most important well lit. Most storages don't have lights in the units why I'm very pleased with life storage."
"I was referred by another Life Storage location because I was looking for the largest space possible. As soon as we walked in Kelly put us at ease and knew we would lease here. The location is great the facility is clean and the people professional. In a word Perfect."
"If you are in need of storage for your stuff.. Kelly at Life Storage is there to help. Worried about the price?.. Kelly will get you the best rate in town.. Not sure what size unit you need?. Kelly will work with you to find the right size.. No rushing No Fussing .. Just great customer service from Kelly at life Storage."
"I have had a climate controlled unit for a few years now and love it. They are extremely helpful here and very knowledgeable about what they do. Kelly especially was wonderful in helping me decide whether to get a bigger unit or not. If youre looking for a climate controlled storage space that is very clean and very handy try this place!"
"Rent a storage unit from this location. I just did. It was one of the most professional and friendly customer experiences I've ever had. The Store Manager Kelly Harrison is Top Notch. I recommend this location to anyone that needs a storage unit. They have a 3 month special on units that will save you $$. Thank you Kelly."
"I stopped by to pay my bill. I was heading in when the counter guy got the door for me! How awesome is that?! This place is clean, well kept and well light. Price is competitive. I would recommend them if you need a storage facility."
"Love this storage unit!!!! New, clean, reasonably priced! Kelly in the office is AMAZING! She has gone above and beyond to help us, even in an emergency we recently had! Thank you! And love this storage!!!!!"
"Ive used lots of different storage companies in the past and hands down Life Storage is the BEST! I LOVE having an indoor unit and the gate hours are an added bonus! I am back and forth quite a bit so having a pleasant environment is important to me. The staff at 181 Main St. in Sacramento are amazing. Kelly the manager and Charlie the assistant always go above and beyond to make my experience there alot more pleasant. They are attentive, polite, professional yet always approachable and helpful with whatever needs or questions ( and concerns) that may arise. The facility is always clean and stocked and pleasant to be at. Not only the office but the units themselves and the grounds. You can tell the both take pride in their workplace and the quality of customer service they give. Im so glad I chose to use Life Storage for my needs and I highly recommend this company for your storing needs."
"Kelly in the office has been amazing to work with! She was kind, informative and professional! We even had an emergency where she was able to properly verify and have my lock cut for me! Very very appreciative for her help! She saved our day!"
"Kelly is Sooo Nice.. Super helpful!! Im so Greatful I f i und a good deal at a safe Storage facility!! Everything is New and clean.. Its easy to access. I feel at ease now!! Thanx Kelly if your reading this! Your Great see you soon!!"
"Let me start by saying, I only take the time to enter a review when warranted...in today's millennial world where customer service is non existent and professional and quality service is so rare, I was pleasantly surprised by the above and beyond great service from Kelly Harrison at Life Storage. She took her time and gave me all my options to ensure that I had the best solution for my needs.
Kelly thank you you are a rare gem and your commitment to quality and customer satisfaction will open many opportunities for you."
"Rented a storage unit a couple of months ago, and the whole process was made easy and quick by the manager Kelly. She was super helpful in assisting me with my account set up and online rental. When I got to the storage facility in person, she showed me to my unit, helped me with my lock, and showed me the basics of the facility such as the carts, electric locked doors, and restroom facilities. She is one of the best managers I've met at any business I've been to, and made the first time rental experience a simple and stress free one. She has done a fantastic job at keeping the facility clean all around; the units, outside lot, hallways, restrooms, and the office is one of the cleanest and best smelling offices in town. I can usually find a hand cart every time I visit, and if there is anything I need help with, Kelly eagerly finds a helpful way to assist.
I wanted to give the facility itself a 4 star rating simply because of the construction and the fact that the units dont have roofs, so it gets a bit dusty, but that's not really anything that can be changed right now, but I do very much appreciate the security door locks for the inside units, the temperature controlled environment, and the available hand carts. I gave this rating an overall 5 stars simply because of Kelly and how hard she works at keeping this location clean and its renters happy. Thank you Kelly and Life Storage."
"Life Storage has raised the bar for local storage. I have been renting for approximately two months and am impressed by how clean the entire complex is. Most of all I am impressed with Kelly in the office who is super friendly and knowledgeable. I enjoy talking with her and she makes every transaction easy and smooth. No one likes moving, but this part of the experience has been pleasant."
"Kelly Harrison the manager was super friendly, professional and helpful. I had trouble with reserving online and wasnt sure if it was done correctly, Kelly was amazing with making the process easy. The facility is clean and well-maintained. Theres also a loading cart on-site to help with the move...a huge plus! I called her about a leaky roof from a recent storm and she assured me with more than satisfactory accommodations. I highly recommend Life Storage in Natomas for your storing needs. Thank you Kelly, Charlie and LS Natomas!"
"I previously had an outside storage elsewhere. I needed another storage unit but wanted a climate controlled indoor one.
I reserved online. I was surprised that they called me to confirm. Unfortunately I was at work but they did call everyday and that was pleasant to know someone was interested in coordinating my unit purchase and arrival.
When we arrived we recieved a discount to my surprise for booking online. BONUS!
I was made aware of the insurance, hours, etc. We also purchased a lock. I had one at home and had I been able to pick up when they called I'm sure I wouldve been made aware then. That was on me. We also received 1 free month which worked out perfect since we had rented a U-Haul and it off set things so I wasn't robbing Peter to pay Paul.
When we moved things into storage I was concerned because I have very heavy furniture. Fortunately they had hand trucks/cars. Seriously I didnt think it was going to be so easy. Worked like a charm! Anxiety averted!
The best part was I got two phone calls after moving into the unit. I kept thinking what is going on. I called on my lunch break and apparently my unit was locked by us, however it wasnt locked correctly and was essentially unlocked from Sunday until Tuesday!!!! Because they lock check and she was trying to call me ot went that long but they check twice a day.
The inside is state of the art also. Lots of cameras and monitors. I'm not going to lie it was warm outside and moving into an air conditioned unit was a very pleasant experience!
"Facility is very clean and well lighted. Staff is friendly and helpful.Kelly, the property manager is approachable and professional and she makes it easy to do business.
The property is gated and there are security cameras throughout.
Climate controlled units make it easy to keep your items safe. Excellent place to store your treasures!"
"Love it very clean inside and they have 24hr videos Cramer's with a under cover Policeman on duty 24hr a day!!!! And they are very nice people that work there I feel very Comfortable and very safe there!!!!"
"Paul helped my girlfriend and I move into a storage unit, and he provided us with so much vital information. He was so helpful and kind. The facilities are also very clean, and we received a sweet deal. I would highly recommend Life Storage to anyone. Excellent service, and clean storage units!"
"I am so thankful I found this company. They have been extremely helpful and have gone above and beyond with their services. Location is very clean and have no problem accessing facilities. Staff has always been friendly and professional."
"This is a great clean place to store your office files, documents and furniture if relocating offices
Its fully Air Conditioned and heated with climate controlled and unbelievably clean
"Top shelf facility that listens to their customers, adheres to best security practices and provides an exceptional value for businesses and personal users alike. Kelly H. In particular has not only earned my business she has given me peace of mind in knowing any concerns will be promptly addressed and resolved with the utmost professionalism. I have recommended this storage facility to multiple friends and businesses contacts and will continue to do so."
"Kelly and Charlie have been extremely gracious and helpful in not only helping me move into the storage smoothly, they have been very considerate to me in terms of asking how I was and if I needed any assistance
They keep this facility neat and tidy
There is always a cart at each door each time I happened to come in
Makes moving in and taking out boxes very easy"
"This review is for the West Sacramento location on Jefferson Blvd. I went in today to sign-up for auto payment. Arlene is warm and friendly and very efficient. The manager, Mark, was helpful and friendly as well. This location was formerly Extra Storage and has now been purchased by Life Storage. The business is clean and easy to use. I am confident that our items are perfectly safe and dry. And I am pleased with the new owners. The staff made me feel welcome. They are working hard to make the ownership transition as easy as possible for their clients."
"Unreasonable way of doing business! We moved our stuff out of the unit and made monthly payment via auto payment. The new management refused to refund our money for 1 day of rental! We will not return to this place and will NOT recommend anyone. Actually, we will WARN people to stay away from this business at all cost!"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #632, we offer great property security systems and clean, affordable storage units to rent for the residents of Hansen Ranch Park, North Pointe, Pell Main Industrial Park, McClellan Air Force Base, and other neighborhoods in Sacramento, CA. Call us with questions, reserve online, or click here to compare other storage units in Sacramento.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 9:00 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 8:00 pm
Tuesday: 6:00 am - 8:00 pm
Wednesday: 6:00 am - 8:00 pm
Thursday: 6:00 am - 8:00 pm
Friday: 6:00 am - 8:00 pm
Saturday: 6:00 am - 8:00 pm
Sunday: 6:00 am - 8:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental