Self Storage Units near Elk Grove in Sacramento, CA 95828

"Perfect establishment"

"I LOVE this location. I've rented their smallest available unit space for almost 6 years. Over the years there have been some slip ups (my debit card expired or a payment didn't go thru) and I've missed calls days in a row, but every. single. time. I called back with my excuses and apologies, the staff had been nothing but helpful and kind. They understood that life happens and were willing to work with me on getting things resolved. This review is being written after 6 years worth of service that has NEVER disappointed and I've talked to several different people thru the years. I don't know if I was just lucky and caught everyone on a good day every single time or what, but as a fellow customer service representative I was very pleased. I'm only leaving this location because I'm finally moving out of state and have to give up my storage unit. I was dreading the idea of having to toss all my stuff out by myself, but Angela eased my anxiety and stress with her lovely demeanor and positivity. She went out of her way to play phone tag asking questions and getting answers/info just to make sure that I got the outcome I wanted. She was just overall fantastic. If I ever move back to Sacramento, I am 100% coming back to rent at this location. If you want to know about the actual storage units, they were great. The doors are easy to roll up and down, no water damage to the unit, no damage, and surprisingly spacious. A rough estimate based on my own personal bulky items: you could fit a studio apartment's worth of furniture in their smallest unit. The grounds were always clean. I've made a few messes I wasn't able to clean up properly, but the very next day when I'd come back the grounds would be pristine again. 5/5"

"Changes the price even when you have signed a set price. They claim it's in the contract that they can change but it's just a rip off. Their reason to me was it has to be adjusted due to current local area needs and going prices. Just pure BS! Be aware everyone!"

"Great place, good peeps, secure."

"Pleased with not only how Clean & kept storage is but how kind and helpful Jillian is! Great attitude! I'd highly recommend!!"

"They have the cleanest restrooms!"

"Shawn and quintel helped me out and made my experience here really easy !!!i would recommend this place to anyone"

"I came in yesterday in need of buys last minute moving stuff and the property manager Susan was awesome. Great customer service and a very nice lady. Thanks"

"The store manager Susan is great a very nice lady.i came in for help with boxes and we talk for a little while and I got what I needed. Thanks for the help."

"Very welcoming sevice along with candy dish some time can come in with bad mood as a customer but leave in a GOOD mood! Great service!"

"8740 Calvine rd., I lost all my keys and Katie went out and looked for them and found them for me after I called her in a panic, I left my unit open mistakenly and she secured my unit for me and gave me a call right away, courtesy "nudges" when my bill is a little late are always polite and respectful never rude or judgmental, Its nice to not be just a random number and have someone remember the name of their customers,great experience!"

"The people here are really nice and helpful the facility looks good and the managers are always out cleaning and checking on the property when Im there which is nice"

"Great customer service, Ive been here since 2015 and never had an issue. I would recommend this place to anyone and everyone. Excellent management and great prices. Its always clean and the security is great."

"They have the sweetest employees. Very helpful and friendly"

"I went into my storage, I thought this place was climate control! =* everything is damp, dusty, spiders=w spider webs, mildew, mold. I guess now I have to downsize some more and Rebox with undamped sturdy boxes =M"

"I have had 2 large units at Life Storage for over a year. I have had no problems whatsoever and feel fortunate to have chosen this facility. I have had many storages over the past few decades and I will honestly tell you this one has been the best. I love that they are open early and stay open until 11 pm. They have adequate vermin control. It is kept clean.The staff is friendly and helpful. Especially little Katie. During a recent heat wave she took the time to bring me a nice cool bottled water. Now that's what I call good service!"

"I been at this site for about 7 years. For the last year or so  they have been going through managers like crazy. I think they finally found a really good one in the current manager. She knows her stuff and is very helpful."

"Katie gave us excellent customer service.  She was very professional and helpful since this was the first time we've had to rent storage. The place was very clean too."

"I have been at this location for 4 years. The staff has always been professional and courteous, however now I have AWESOMENESS. Katie is my favorite. She is always willing to help, but maintains her professionalism at all times. I love interacting with her especially."

"The staff were very friendly, and the place was clean and well kept. The manager Katie was very helpful and made the process quick and painless. I highly recommend anyone looking for storage to stop by. I loved the holloween decorations,it made it more welcoming. It has a nice personal touch and of course the candy bowl was a nice treat."

"The lady who runs the office are so nice and pleasant ever time I deal with her.  Her name is Katie.  Katie is always so nice and accommodating. One time I was having trouble getting out of my car to type in the code to get inside the gate and she saw that I was having trouble from her office. She came out and punched the numbers for me so I could get in. That was so nice of her to come out of the office to assist me. She always has a smile on her face. Highly recommend this location especially because of the dealings with Katie."

"Katie is so sweet & helpful! Very patient as well. She took the time to answer all of the questions my mother had for her. Very clean establishment. I highly recommend this place!"

"Best storage place we've used. Great customer service and patient staff. Wonderful move in and move out incentives. Super easy to use, no hassle. Definitely our go to storage place now . Thank you so much !"

"Better priced than other similar storage b/c of a promotional pricing. Friendly staff"

"I was impressed right away. The associate who helped me was filling in form another facility.He was very polite. He was very helpful in finding just the right unit for my nee"