Self Storage Units near Antelope Valley in Lancaster, CA 93536

"I have been a customer since 2009. At that time, it was called Storage Express. Throughout the years, the managers have been very kind and professional. The current manager and asst. manager, Michelle and Gaby, are truly a great duo. They are both kind, professional, conscientious, and helpful! These two wonderful ladies create a welcoming environment for their customers. I am so very grateful for their assistance! Lynn M."

"I have been a customer at the Lancaster Life Storage location since 2009 when it was then called Storage Express.  I have seen staff come and go (all good people) and the ownership change, but the quality of service, for me, has been consistently great!   I remember Sandy and Debbie, two former managers who were wonderful!  Well, I would like to give a shout-out to the current manager, Michelle Pantoja, who is as wonderful and as awesome as the other two ladies.  Thank you, Michelle, for your kindness and professionalism.  I appreciate your help and efficiency in all matters especially in following-up with calls and messages in a timely manner.  Thank you so much for your positivity and follow through!  Thank you! Lynn M."

"Highly-commendable staff! I accidentally placed my lock improperly which left my unit vulnerable, but their sharp eyes noticed the problem and gave me a call. That's awesome! Thank you Michelle & Gabby, you guys are an awesome team..."

"I have been renting from Life Storage here for years. Michelle and Gabby are always cheerful and helpful and they have a great operation going. Very happy storing here."

"Life Storage has wonderful and competent employees. There eagerness to help me every time I come in is really outstanding! I have recommended this storage facility to my family and friends."

"I like the Yelp Life Storage in Lancaster. They have a wonderful manager name Michelle P. I've had a wonderful experience at their storage Michelle and manager of the Lancaster Life Storage on 20th Street West. She's a great manager if you have the standing to work with you and always tries to do the best and give you the best choices. I recommend this story for anybody living in Lancaster they have a great staff she's kind and compassionate and always willing to help you I had my storage there for 16 years that I had the best experience thanks to Michelle the manager at the Lancaster life storage also known as storage Express. I was just like storage Express also known as lifestorage now corporate office to know what a wonderful manager they have how compassionate helping she a great customer service wonderful rapport with her client and goes above and beyond the Call of Duty as a job she has a real hard that she was a good person. I just wanted to know what a wonderful manager they have and I'm referring their stories to all my friends and family that still live in Lancaster. Thanks"

"This place has amazing prices.. Highly Recommended.."

"Michelle and the girls are great!! Nice clean facility."

"I was completely satisfied with the staff and services provided.  The facility and storage room was nice and clean. Two thumbs and two big toes up."

"Clean, nice size, great security and the sweetest store manager and staff. I love this storage place Lifestorage, Lancaster CA"

"I really like this facility very clean and easy to access. The staff is great! any issue they are on it right away."

"Michelle Pantoja was very polite and helpful. This storage facility is always clean. I recommend Michelle and life storage facility!"

"Michelle was super nice and very helpful! Any issues or concerns I had she was caring and patient always in helping me."

"have my things great place and super friendly and secure"

"They didn’t do anything about it someone broke in to my store life storage in Lancaster doesn’t care about it customers"

"Professional, Economical, and Friendly. Facility is clean, and controlled. The staff Michelle and Gabrielle were exceptionally wonderful and helpful. I would highly advise and recommend this facility for it staff."

"Michelle is wonderful. She held my hands every step away and showed me how everything works in great detail. Many thanks,"

"Michelle helped me out and she is a blessing 🙌"

"Poor customer service Almost not existing security Don't want to be accountable for anything & continue empty promises about improving their services My RV broke into several times with substantial damages"

"Very clean and mgmt are professional"

"Staff is friendly and always very helpful. Well maintained facility, clean as well."

"Great facility, with climate controlled units. Staff is very helpful and everyone wears a mask. Very clean too!"

"Let me start off by saying these ladies are AMAZINGGGG I recently went in looking for a storage space but at the moment that didn’t have any available and they offer to put me on a waitlist. I called today to make sure I was still on that list and also wanted to change the size I needed. Customer service here is impeccable."

"Just want to say thank you to your employees at Life Storage in Lancaster. I have always experienced great customer service. I actually posted a review last week about Michelle at this location but somehow my post went to your Palmdale location instead. I have always feel welcomed. Grateful for your policy change about payments since many are struggling due to the pandemic. I certainly miss Patricia (Pat) at this location. She was such a delightful person to be around. I am one of your long term customers. At one time we occupied 5 storage units but did downsized to 3 units prior to the pandemic. I have just added another unit last week, so now we are back up to 4 units."

"This is absolutely the best storage COMPANY.!!! They actually treat you like family. My family and I have been going through a lot with the covid pandemic. They were very understanding of our situation and have helped us soo much. They even called us to see if there was anything they could do for us . I really appreciate everything they have done. THANK YOU Life Storage..All of your employees are great people from top to bottom just awesome"

"Don't HV enough visits, it's my son who's renting it. But for that big tall walk in closet, 35.+ Per month is too much. $25. Is better."

"Clean and quiet"

"sancho"

"Very professional and we felt very welcomed and important! The lady who helped us was amazingly sweet and helpful! We will definitely be using your units for future needs. Thank you so much for taking care of us and our things!"

"I have to honestly say that Sandy, Marilyn, and latoya? (I know it's the wrong name) so sorry, ARE THE BEST! Yes in shouting it from the rooftops! Since I've been with them I've had a couple of hiccups because of COVID-19. They are always helpful. No I'm not saying they let me slide on rent, but they completely get that it's a hard time and with me loosing my full time income and dealing with a sick father it feels good to know that when you email someone at the office they return your call promptly. They are an AWESOME TEAM AND I THANK GOD FOR THEM. Thank you guys!"

"I rarely ever do reviews however this is one that is I feel is necessary. My storage unit was located inside the facility building (not outside) and was broken into sometime within the last six months. I had large items including a roll around tool box with tools stolen which means they took their time. The lock I used was the lock recommended that most units have and bought from the front office when I moved in 5 years ago. The lock was picked and then locked up again. Talked to another tenant who was there when I moved out and he also had his unit broken into and looted. Needless to say I was infuriated that this could even happen. Apparently there was a break-in a month prior in July and they caught the person. All I'm saying is that if you have valuables in your unit - to take them out or not put them here. Too many thieves and shady people."

"The young lady at the front desk is so kind and friendly. Best customer service skills I’ve come across in a long time."

"I came in last week for boxes the ladys in office were nice and polite I was in a hurry and they had me in and out quick."

"I want to give a big thank you to Marilyn, i stopped by and felt I had a million questions and she stayed professional answering every question I possibly had. she made me feel comfortable with the environment to store my personal belongings. Thank you again!!!"

"i honestly wasnt expecting much from this place, but the two ladies in the office were super friendly and helpful! the process of getting my storage unit was easy and it went really smoothly, i had no problems whatsoever. i definitely would recommend it."

"Good customer service, had my questions answered promptly and very clear. Would make business again"

"This business is a disgrace.  They claim to be a safe storage facility for your vehicle, but they absolutely are not!  My vehicle was vandalized and they never even contacted me,  they said they didn't notice.  What the hell are they doing? That's their job!   When I confronted them, the young woman nonchalantly  said that an RV two doors down had the back torn off and the bed removed!  Seriously? She could care less... when I cancelled my storage (after 8 years) she didn't say I am sorry or thanks. Additionally, because you must sign paperwork to cancel, they weren't even open.  No corporate number either-  just " I am sure you can find it on the internet.". Which you can't - you just get a roll over number. Find someplace else if you value your vehicle."

"Best storage in the valley. Special thanks to Sandy for all her hard work. I forgot my lock and they notified me immediately. Easy to wrk with. For personal use and for business this will be my AV storage area. Thanks Sandy for all your help!"

"WARNING!!  READ YOUR CONTRACT CAREFULLY! I had a 26 foot recreational vehicle stored in an outdoor but covered space at Life Storage for the last eight months. My unit has been vandalized twice while stored there. On the first occasion I discovered that they do not even file a police report following a break in and that it is incumbent on the owner of the RV to call the police and that Life Storage has ZERO liability for anything stored there. I called and elevated the break in to to their district management which fell on deaf ears other than them raising my storage rate by 10.00 a month!  Just terrible service and a terrible facility. I would rather pay parking tickets and store my RV in front of my house than pay another dime to this company."

"Bait and switch. They advertise one price and then when you get there it's 5 times more. Also there's crackheads all over the place. So if you want to pay a lot to hang out with tweakers this place is definitely for you!"