Self Storage Units near Phoenix in Cave Creek, AZ, 85331

"The lack of communication at this facility is horrible. The store manager is too scared to call a customer back. You failed to give us the RM name even though we have nobody else to contact. You don’t send emails, you have hard time calling a customer back. Our trailer is now locked in your facility with no way for us to get in to get it…….being your store manager and staff can’t seem to help at all."

"Staff was very helpful and easy to work with. Facilities were immaculate. Thanks for making it as n easy choice."

"Very impressed with the facility. Organized very clean and private where you park. I feel very safe using the Storage. Great Customer service as well. And love the paper shredding option."

"Clean facility inside and nice outdoor storage with good protection from wind and sun. We’ve been using them for years for various vehicles and some indoor storage. Friendly staff and good prices too. Highly recommend."

"safe and clean covered storage for our RV. would use this place again."

"Super cool , super sweet woman, this is how customers should be treated with respect and courtesy..THANK U SWEET LADY."

"This is a newer facility and very clean. Thomas and Julieanne were also very easy to work with."

"Excellent location, great customer service. We parked our RV there and they had a perfect set up for RVS; ease of parking and ample space for wide turns."

"Great service! Clean and secured storage! Highly recommend!"

"Kenneth was a joy to work with great great cutomer service. You have a 5 star employee. Bret Ward"

"Excellent, courteous, professional storage facility. Extremely impressed with their staff and secure surroundings. I highly recommend."

"We are repeat customers who have referred multiple people to this location!"

"Wonderful. Clean facility Fast friendly service. Ease to rent. Thomas in the office was fantastic ☺️ friendly helpful and a joy to interact with. I recommend this facility and Life storage to everyone."

"Working with Thomas and Ken has been great!!!!!!"

"Super clean Super secure Luv this place"

"Conveniently located. Clean and well lit. Easy to rent your space with Rent Now. And if you need a little more assistance, the customer service is friendly and helpful. Thank you Thomas!"

"Thomas is very helpful in making sure you get the right space for your needs. I highly recommend Life Storage!"

"I am renting an RV parking space, have not been there 4 months and I already received a rate hike. I'd think you would raise rates that fast, but other than that I am happy with the facility and storage area."

"Very professionally run storage facility"

"Excellent service by Tom M., Mgr. Facility is well maintained and accessible. Positive experience in all ways."

"Thomas was extremely helpful assisting me to rent a unit online. He was very friendly and made it easy to do business with."

"Rented a Suite on the front side of the building. The staff was always extremely happy to help, and went over and above any chance they could. When COVID hit we asked to be let out of our lease early as we no longer used the office, and corporate agreed to let us end it 2 months early. Even when we were returning the keys, the staff was extremely friendly, and very easy to deal with. Having leased many offices in the past, I can honestly say that the entire transaction including the use of the office was the easiest and most pleasant that I've dealt with. Shout out to Gabby and Thomas as they were the only 2 that I had dealt with, and they both were exceptional."

"Tom was fantastic!"

"We needed a place to store our boat that was secure and easy to access. They are very friendly, fair price, and very easy to deal with. We felt our boat was very safe there with all of the security. Highly recommended. We only left because we moved into a marina."

"I was very impressed"

"Super clean property and friendly staff. The manager Tomas was very informative. I am not moving for a while and he knew he wasn't getting my business today but that didn't seem to matter. He went over all my options and let me know what would best suit my needs."

"This has been such an amazing experience storing my precious things at Life Storage this past year.  The place itself is so convenient, safe and secure, and unbelievably spotless and well kept. Thomas and Gabby helped me well beyond the call of duty.  The level of service is not only professional here but compassionate and creative as well.   Gabby helped me find a solution when I was moving to Maui, one that I had not considered.  I am eternally grateful to her and if I wasn't on the island now, I would still be storing at this great place.  She has moved on to manage another location of Life Storage, but Thomas is still a manager at this facility and will take care of you! You will not be disappointed working with these folks and your things will be clean, safe, and easy to access."

"I was renting at another place and was really frustrated with the hours and being closed on the holidays. So I searched,and for life storage. I met Lindsay at the front counter, and she was soooo nice. She told me about there specials and there spaces. I was sold! Ever since then ,I have rented more spaces from her. Every  time it's a simple process. A friendly smile with a great attitude. She's the reason why I keep going back."

"Great facility. Thomas is a a total pro and made my rental easy."

"The staff at this location was very friendly and so accommodating. They went above and beyond and were extremely helpful. Thank you to Bill Myers and Gabby for all of their help.  I highly recommend them to anyone needing a safe and friendly storage facility."

"Rented a space to store my boat. The team there was awesome and accommodating. The general manager Gabby is very thorough and kind with impeccable attention to detail! Would highly recommend renting from this location!"

"This is the first time we rented a box to put our things in and the young lady in the office was really helpful."

"I went in to buy some boxes and the young lady in the office was really helpful."

"I dont do reviews but Gabby was really helpful and great all around she helped me with my second storage box and she made everything so easy and stress free. This place is just amazing make you feel more than just a customer."

"I only have stored there for a very short period of time and was helped by Gabby that was really helpful she noticed my space didnt have a lock and called me right away this is what you call customer service now I really know my things are always safe."

"What a great location this is they have helped me very much. This location has many options for you and they were able to help me with everything I didnt have to go somewhere else to store my vehicle and my house things and they even do shredding which is great all in one place what else can you ask for everyone there is really helpful. This place is always nice and clean and make you feel like you know them for ever greed you by your name always with a smile."

"Gabby and the team were seriously ON IT from start to finish. BPetersonDesign opened up our second location in Cave Creek and spent time with the Life Storage team looking at their available offices. We never felt rushed, they researched any questions we had, they found the answers to anything they didn't know the answer to, and they were so personable and professional. Their customer service (no matter who was in the office when we walked in) was seriously above and beyond. We highly recommend Life Storage to anyone."

"Extremely accommodating! Bill Myers couldn't have been more accommodating and more pleasant to work with.  This was the second storage company we visited. The first, rep had no personality, didn't seem like he wanted to sell us a space.  At Life Storage in Cave Creek, Bill was eager to show us options that fit our needs and then once we determined the size space we wanted he found the space most direct to the elevator.  He provided all the pertinent details and we had our storage space in minutes.  The facility is extremely clean and organized, we were super impressed. Thanks Bill!!"

"I rented my second space and Gabby made it so easy for me. This place is always so clean and the people here are awesome if you are looking for a space to put your things in this is the place they take good care of your things."

"I went in today to rent a RV parking for my parents and Gabby was so amazing she is so detailed and makes you feel so welcomed. This place is great and really clean facility. Thank you for making it so easy for us."

"Great all round service!"

"Excellent facility, location and staff."

"We needed a temporary space for our personal possessions during a short move and Life Storage was nearby.  The relatively new facility located on Black Mountain Parkway was a short trip and after a brief phone call, I went over to tie up loose ends.  Friendly, detail-oriented, and efficient, the staff completed the transaction and noticed on my identification that it was my birthday.  After finishing the paperwork, I was given a surprise discount!  Yes it's true- I rented a storage unit ON my actual birthday.  Bill, the assistant manager, provided a tour of the facility with demonstrations on security, gaining access with my personal code, cylinder lock usage, and available accessories for loading/unloading.  The manager, Gabby, ensured a fantastic experience from the beginning.  They deliver the best customer service in the area.  Short or long term storage needs, Life Storage is a LIFE SAVER!"

"We needed a temporary space for our personal possessions during a short move and Life Storage was nearby. The relatively new facility located on Black Mountain Parkway was a short trip and after a brief phone call, I went over to tie up loose ends. Friendly, detail-oriented, and efficient, the staff completed the transaction and noticed on my identification that it was my birthday. After finishing the paperwork, I was given a surprise discount! Yes its true- I rented a storage unit ON my actual birthday. Bill, the assistant manager, provided a tour of the facility with demonstrations on security, gaining access with my personal code, cylinder lock usage, and available accessories for loading/unloading. The manager, Gabby, ensured a fantastic experience from the beginning. They deliver the best customer service in the area. Short or long term storage needs, Life Storage is a LIFE SAVER!"

"Went there to buy packing boxes for a move. They helped me immediately when I walked into the office (which was very neat and clean) ; gave me a discount on the boxes and put them in my car for me."

"I was so pleased with Gabby she was so helpful while I was storing there I had some issues with my car door and she fixed the door for me and before that she helped me secure my space correctly she just goes above and beyond with out a problem and a great smile now that's what I call customer service."

"Huge place with drive in area with A/c tons of room for a 26 ft box truck"

"Jesse was wonderful!"

"This place is amazing just like the people who work there. Gabby was really helpful she was really easy to work with she got me in and out she made the process really easy in this stressful move she gave me all the information and even have me some helpful moving tips"

"Gabby helped me out so much she was really informative with everything and made it so easy from beginning to end."

"5* smooth, seamless experience w Bill! Pre-leased online (to save myself some $ & take advantage of the additional promotions!), Bill took it from there! He was extremely friendly and professional, offered me a cool beverage while he went over the fine contract print. After we were done, Bill escorted me to my new storage space and walked me through the process in great detail. CLEAN, HIGH END & HIGH TECH storage with AC. I highly recommend!"

"Exceptional service!"

"Absolutely amazing high end storage facility, with air conditioned units."

"Great customer service! Fast and easy and very clean! All the staff energy was amazing! I feel great and confident with this company and location! Highly recommend them :)"

"Their car entrance doors are out of service regularly and take MONTHS to fix. Sign says "sorry for the inconvenience" - get used to it. They threw up some cheap units in back so now you have to get out of your car to access the keypad - another FU to their customers. So last week they rewarded themselves by raising my rates because of "high demand". This place is legalized robbery, beware."

"Life Storage has been a welcoming experience. The employees here, have always been helpful, friendly, kind, patient, and informative. I have had to change space unit size several times and the staff at Life Storage have always accommodated me. The employees are professional and immediately help customers as they enter the office."

"Took in a lot of boxes to have shred both Bill and Charlie who work there helped me unload. Great guys- Great place to shred your documents!"

"The RV storage space was extremely filthy, with thick, built up oil stains layered with dirt and debris from years of long-term deadbeat customers of the past. Made it hard to keep our super-nice Class A RV clean. Customer service agents on site were occasionally rude and often uninformed. Found the gate to our supposedly secure RV storage area stuck open on multiple occasions when no staff were on-site (weekends). Staff did not respond to calls to fix the broken gate. This storage facility is WAY too expensive for a filthy, unsecure site. All they wanted was our money. $350 per month for our filthy, relatively small 32 foot RV site. Other sites are more expensive. Absolutely horrible. Will never be back or recommend anyone ever."

"We feel very confident our camper is safe while we are not using it . I was pleased to find out about other services they provide as well, such as document shredding"

"Super friendly and efficient service! This location is amazingly clean and very secure. I would recommend Life Storage as the best in the area. Simply a great experience!"

"I wanted to acknowledge Mike for helping me today with all my shredding needs.  I just recently went through my office and purged all of my old files and had a lot of paper to shred. When I got to the office to inquire about shredding services Mike was in the middle of something but he immediately stopped what he was doing and helped me dispose of my files.  Mike was very helpful and very pleasant"

"Amazing staff, John, Val, Tom did an incredible job!!!!!!!"

"Certainly exceeded my expectations! I had been searching for the perfect storage facility for my belongings and nothing even came close to the quality of your facility or the level of service I received."

"Wonderful service! Very clean unit and organized place."

"Val and Carla were awesome. Always friendly whenever we come in but more importantly we had an emergency, they noticed our unit was not secured properly, they notified us immediately and helped take pictures of the unit, cut our lock off and replaced it with a new one. All while we were out of town for a few weeks. Panicked, they went way above and beyond to help us out. I'll never forget it. Amazing customer service."

"Easy peasy to start! Bill at the site, is great!! Turn key, friendly, simple process to get me in, in no time!! Jennifer @ the call center = Thumbs Up, too! Thx for your help!"

"My career is built around coaching professionals to provide an exceptional experience for their clients. Carla and Bill get five stars (and that isnt easy with my high standards)! From the first phone call, I could tell this is a special place. They are very helpful, polite and welcoming. Moving is stressful and they managed to make the process pleasant for me. The facility is impeccable. I cant say enough good things about this place."

"Love this place. Clean facility, well kept, and customer service is always on point. If you have a problem with anything Carla and Bill are always there to help. At the end of your visit all questions will be answered, problems will be fixed and you will leave with a smile."

"Very friendly and helpful staff!"

"Valentina was Awesome and attentive to our needs. Great worker and personality!!!"

"Bill and Val were very professional and accommodating. A pleasure to do business with, made us feel like family."

"Just appreciate your assistance when I needed it."

"No... the experience was perfect. Your employees were great. The building is secure, clean and cool."

"Great location"

"Very helpful, nice place!"

"Can’t belive how awesome the front office is. So enthusiastic about where they work."

"Everyone was so friendly. All our questions were answered"

"Your rates are very high and the only reason I did not rate more exceptional"

"Great service from nice people"

"Knowlegeable and polite staff. Made the whole experience very easy."

"I wish I could remember his name (David?) at the storage location on my move-in day.... , and everyone that I came into contact with on the telephone making the reservation to the gentleman (David?) that helped me when I arrived on moving day - all experiences have been kind and professional."

"This is the best storage facility in the valley. The property is always spotless as well as the interiors. I have been using this facility for many years and I can tell you that no other facility comes close in comparison in price or security. The management is the best!! Thanks for a job well done!"

"First class!"

"I have been with this facility for many years and have rented many different units. I love this place for the courteous and caring office staff and clean place in which to store my belongings."

"Awesome crew and job well done! Pleased with operation"

"Carla is an exceptional representative of LifeStorage!"

"Rates are high at this location. "

"The manager Carla is such a wonderful sweet pleasant person to speak with"

"Staff very helpful."

"Carla and Steven are very helpful!"

"Excellent in all aspects"

"I love Carla and Steve. They are alway professional, courteous, and willing to answer all my questions. Great employees and one of the main reasons I stay there."

"Close to our home.easy and convenient access"

"A little on the expensive side."

"Questions always answered. Had to move away and that is the reason I moved out. You worked with me with needing a few extra days to get my things out.Thank you."

"Everything was very easy to rent and understand."

"the site is kept in good shape, however the prices are extremely high. I paid less for a fully enclosed, climate controlled location in the SF bay area."

"I have had several units over the years. The facility is well managed by very courteous people and the facility is very clean."