Self Storage Units near Phoenix in Glendale, AZ, 85306

"Be aware- they love you when you pay, but they have no compassion for you when you can't. I lost my job and I begged them to let me make a payment arrangement to get my things out before they sell all my things. I couldn't afford the amount they proposed because I was behind so they seized all my stuff. I begged Michelle to let me get one small bag in storage that I know has important family paperwork in it but she said no. She said when the unit is sold they will return the paperwork. Sure, like I'm stupid enough to believe that. I tried to call the Corporate office but the call routed back to Michelle. I cried and begged, I told her I didn't want to lose our things. I understand they are a business but when you have no income coming in at all, like I did, coming up with $350.00 is not possible so I hope you're happy that you took all our things. They raised the rent only two months after we rented the storage space so I should have taken all my stuff out then. Just not a good experience at all. I'm only giving one star because they make you to post a review."

"Very quick, easy, and nice"

"Excellent place to do business with. Staff is incredibly kind and professional."

"The lady who helped us was very thorough and helpful. Facility is nice and has several security cameras to protect your stored items."

"Michelle was friendly, informative and very helpful!"

"Great experience. Melissa was very helpful and informative!"

"Michelle IS THE Best. Soooo nice. She is one of the good ones."

"Love the crew there, great customer service."

"Great customer service"

"Bait n switch"

"I rented at a different location but used the moving van from this location. I must say the manager was SO nice and helpful. I was having a difficult day and she really made a positive impact on me."

"I thoroughly trust and appreciate the staff at Life Storage-Glendale @ 59th Ave, just north of Thunderbird. Michelle will make accomadations for you, no hassles. She is a hard working woman that will make you feel at home. I enjoy renting from her."

"Well I'm hoping to get a fairly new house or at least a fixer-upper house and then do it the way I want it very soon the people that own Roadrunner they buy houses don't let him by your house you're not very nice I'm supposed to be able to live in my house indefinitely because of cancer but he sold this property and I have to get out I don't think that was very nice of him but anyway I just move on and do the best we can everyone have a"

"Regular manager lady at this location was fantastic.. a guy named Ken, horrible."

"Love keeping my belongings here, MICHELLE is awesome, attentive, friendly, helpful and the list goes on. I have an indoor, climate controlled unit and an outdoor unit. They have been a lifesaver to me, liquidating my belongings and keeping the items climate controlled that need it. Highly recommend Life Storage👍😁🙌"

"Was shopping around for a storage unit with price as the main option. Saw these folks had some great specials. But it wasn't the specials that made me decide on this location. I decided to go check out the lot before reserving/renting. When I pulled up, there where clear instructions on the front door how to contact the desk clerk cause she was out on the property. Within a minute she was there greeting me. I asked her about her 10x10 units online and she showed me all of them and the advantages of each. The units are incredibly clean, easy to access, and they have indoor and outdoor units. I told her which one I wanted and she grabbed a lock from inside the unit, showed me how to install it, and handed me the keys. Paperwork took about 15 minutes, then she walked over and had me punch in my gate code to make sure it worked. Incredibly friendly and quick service. They definitely have my business from here on out."

"Nice Access shout out from Simply Movers"

"Nice place to store"

"Reserving online was a breeze. I spoke with John on the phone and he explained sizing and pricing options very well. He set me up with a reservation and told me to speak to Michelle at the storage location. An hour later I came into the store and Michelle walked me through the rest of the process. Pricing was not higher then I was previously promised on the phone. Michelle was great!"

"I was having a really rough day, and this place was the first place I had called for a storage unit. It was the best thing that I ever could've done! The first thing I saw was Michelle smiling at me and I was automatically calmed. I felt very comfortable with her right away.  Michelle listened to me and really made me feel like she absolutely could relate to what was going on in my life. Michelle was extremely attentive and very clear about the storage unit and the company. She took the time to explain everything to me and really seemed to enjoy doing so. I highly recommend this company because not only do they offer excellent service, but also because Michelle Gidaro is an amazing employee! Thanks again, Michelle!!! Best Regards, Jackie Miller"

"it smelled li kg r a use furniture store"

"Rented from here about a year ago and had a wonderful experience so I decided to use them again which was again an easy nice experience. Jon was there last time and thankfully was still there and even remembered me. He was kind and extremely helpful and reminding me how to use and operate everything. I highly recommend this storage."

"Great customer service, clean and safe units!"

"Great staff, manager is spot on couldn't expect any better than this, I was treated with the upmost respect..."

"The person who helped me was very helpful and friendly."

"Was stuck with 2 Storage spaces and needed to sort and combine them Michelle found a large unit for me and held it for me till I could get into it. Making it easy for me. Also feel safe here. Good clean bathroom as well."

"Real friendly, went extra mile to make sure I was taken care of"

"You HAVE TO buy their lock!"

"Michelle was very helpful and nice. She made me feel comfortable and insured me my contents inside my unit would be safe and secured. Thank you Michelle! Peace of mind is priceless!"

"Bill was great! Very fast service and friendly smile, we feel safe to keep our items here during our move!"

"Always very helpful"

"The store manager Michelle G. was extremely helpful. She answered ALL of my questions about details of the rental agreement and even showed me the storage units she had available. I'm a first time storage renter so her walking me through all the steps put me at ease. The lot is very clean and the units are as well. Very satisfied!"

"Clean, friendly, easy access off the 101, customer service with Lance and his colleagues has always been exceptional."

"Staff was great! Awesome customer service. When I found out the storage I reserved was too small after having moving truck already there. I was assisted with upgrading to another unit seamlessly. Thank you so much!"

"Clean large rows, easy access, and cameras everywhere make me feel secure with my belongings"

"Michelle Gidaro is a excellent customer service representative. She was so helpful with a all my needs. Fast and friendly service. I recommend this facility to everyone."