We ask our customers about their experience with us at three points during their stay at Life Storage.
We've collected over 100,000 surveys, and shown below is just a small sample of what customers are saying about Life Storage in Glendale (#214).
We're proud of our team of store associates, our facility, and the great things we hear from our customers!
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Life Storage in Glendale (#214)
Byron (Glendale, AZ)
5.0 out of 5
"Not at this time."
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Life Storage in Glendale (#214)
Pedro (Phoenix, AZ)
5.0 out of 5
"Quick and easy process. Explained everything well. I have no questions. He stayed a few minutes after hours to help me choose a bigger space."
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Life Storage in Glendale (#214)
David (Glendale, AZ)
5.0 out of 5
"The person I spoke to on several occasions, Paul was great. Excellent customer service skills. If definitely use Life Storage again."
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Life Storage in Glendale (#214)
Raul (Rio Rancho, NM)
5.0 out of 5
"Paul at the 59th and Thunderbird facility is very professional and helpful since day one of my move from NM. "
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Life Storage in Glendale (#214)
Linda (Glendale, AZ)
5.0 out of 5
"The whole process was efficient and quick. I was impressed with the friendliness and informative nature of the associate."
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Life Storage in Glendale (#214)
Dawn (Phoenix, AZ)
4.6 out of 5
"Excellent service at this particular storage facility clean and professional"
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Life Storage in Glendale (#214)
Lynnel (Glendale, AZ)
5.0 out of 5
"They were extremely kind n even let us use the truck to let me move my stuff in at the last minute. Someone else was scheduled to use it but they called them to c when they were coming in to use it, n then came out and asked how far I was going, I said within a 2 mile radius, they said we could use it but had to be bak before noon. I was so grateful for them checking."
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Life Storage in Glendale (#214)
Marissa (Glendale, AZ)
5.0 out of 5
"Paul was extremely nice and informative, thank you so much!"
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Life Storage in Glendale (#214)
Deric (Glendale, AZ)
5.0 out of 5
"Everybody I worked with at the 59th and Thunderbird location was awesome. Very helpful and courteous. The manager went well above and beyond, he even saw that I was unloading the storage unit alone and asked if I was doing ok and gave me three bottle of water. I never used Uncle Bob's [Life Storage] before but anytime I need storage in the future, the first thing I will do is call Uncle Bob's [Life Storage]. Thank you to the staff and especially management for everything!!"
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Life Storage in Glendale (#214)
Alice (Homestead, FL)
4.8 out of 5
"Professional, clean, and organized. I only met the office staff a few times since I moved out of state but he was very nice and helpful. Happy Easter"
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Life Storage in Glendale (#214)
Theresa (Phoenix, AZ)
3.0 out of 5
"The actual space is 20% smaller than advertised. You would not accept 20% less payment, so I feel cheated by your headquarters."
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Life Storage in Glendale (#214)
Mike (Phoenix, AZ)
5.0 out of 5
"It was great!"
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Life Storage in Glendale (#214)
Carol (Glendale, AZ)
5.0 out of 5
"Always a pleasure dealing with the people at Uncle Bob's [Life Storage]. This was our 4th time to use them."
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Life Storage in Glendale (#214)
Gary (Glendale, AZ)
5.0 out of 5
"A very good clean & affordable facility with very good people when & if I need any assistance. I am happy to recommend them. "
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Life Storage in Glendale (#214)
Roy (Prescott Valley, AZ)
4.9 out of 5
"Thank you for being so kind and considerate. We feel safe in knowing that our items in storage are safe & secure."
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Life Storage in Glendale (#214)
Rebekah (Mesa, AZ)
5.0 out of 5
"Both over the phone and in person associates were surpurb, best costumer service I have received in a long time, I will recommend/use uncle bobs storage in the future. Thank you for making storage/moving a lot less stressful!"
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Life Storage in Glendale (#214)
Colleen (Glendale, AZ)
5.0 out of 5
"I wasn't sure what size I needed and they got me into the perfect size unit right away. (The one I originally picked wouldn't have been big enough)"
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Life Storage in Glendale (#214)
Patrick (Tempe, AZ)
5.0 out of 5
"I've been very impressed by Uncle Bob's storage."
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Life Storage in Glendale (#214)
Janice (Glendale, AZ)
5.0 out of 5
"Attention was prompt and thorough and patient."
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Life Storage in Glendale (#214)
Gary (Phoenix, AZ)
5.0 out of 5
"Nice place, very clean. Employee was very helpful and put our mind at rest. First time renting a storage unit, needed it to store some item till they rebuild our home after the fire."
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Life Storage in Glendale (#214)
Dennis (Mesa, AZ)
5.0 out of 5
"The manager, Christina, went over and above to provide customer service.
--She provided 4 one-gallon jugs of water for the 3 movers and me when our items were being moved in.
--She saved me money by informing me that my cost could be pro-rated as long as I paid by the 5th of the month, which gave me time to decide if we would be vacating early in the month or at the end of the month (based on when we could move into our rental home).
--She even said she would take care of any sweeping that might be needed once we did move out, which saved me a trip back to the facility on the day we moved.
She is fantastic!"
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Life Storage in Glendale (#214)
Henry (Camp Verde, AZ)
4.9 out of 5
"No I am happy with the service and compared with other facilities I have used it is superb. Hank"
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Life Storage in Glendale (#214)
Anonymous (Glendale, AZ)
5.0 out of 5
"We needed a temporary storage while our on sight storage was built. It is such a pleasure to work with people like Christina who make you feel like an old friend. WE will always recommend this facility to our residents."
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Life Storage in Glendale (#214)
Christopher (Phoenix, AZ)
5.0 out of 5
"I was very impressed with both the facility and the customer service I received. I was in and out in a mere 20 minutes and was treated with respect and courtesy by the young man on duty. The storage unit itself was clean, down to the paint on the door looking fresh, and I feel that the price was reasonable.
All of this was even more appreciated by myself and my wife as we had not one but two extremely unsatisfactory experiences with UHaul the day before at two separate UHaul facilities. So this Uncle Bob's is not only doing well on it's own, it's also beating the hell out of it's competition. "
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Life Storage in Glendale (#214)
Petrina (Phoenix, AZ)
4.9 out of 5
"Adam was very helpful and very professional. He was very knowledgeable. "
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Life Storage in Glendale (#214)
Donald (Peora, AZ)
5.0 out of 5
"very happy at this time.."
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Life Storage in Glendale (#214)
Janet (glendale, AZ)
5.0 out of 5
"Top-notch service. I've never used storage before and was really happy with you. I would highly recommend. The unit was clean and pest-free. The office manager and staff were also very friendly and courteous."
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Life Storage in Glendale (#214)
Wayne (Glendale, AZ)
5.0 out of 5
"Great job. Very pleased. Thank you."
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Life Storage in Glendale (#214)
Arlene (Glendale, AZ)
4.8 out of 5
"Very nice help. Free truck service. Up front on all total cost. I will recommend to anyone who needs a storage unit.
"
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Life Storage in Glendale (#214)
Phyliss (Peoria, AZ)
5.0 out of 5
"This is the second time I have utilized Uncle Bob's Storage. Each time, you have had very friendly and helpful staff. I have no doubt that my items are secure and if I ever have any difficulty, your staff will be there to assist. Thank you for making my experiences with Uncle Bob's Storage a pleasant one."
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Life Storage in Glendale (#214)
Teresa (Glendale, AZ)
5.0 out of 5
"Our experience was exceptional! Paul Brocker treated us extremely well. He really cared that we were getting what we wanted and how to use your services! We very much appreciated such wonderful customer service!!! He is the type of employee that you want to work for your company!!!"
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Life Storage in Glendale (#214)
Angela (Glendale, AZ)
5.0 out of 5
"Keep up the good work"
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Life Storage in Glendale (#214)
Christina (Lisbon, ME)
5.0 out of 5
"I was very pleased with my Uncle bobs experience. I was able to rent a very affordable storage unit the same day I called to inquire. My storage unit was indoors but not climate controlled. I was very pleasantly surprised with how clean and cool the building was. My things were in storage about 1-2 years and I was very very pleased to find that when I returned for my belongings that the inside of the storage unit was still very clean, dust and bug free. I have had outdoor units in the past at other facilities that were very dirty and dusty when I returned with bugs and spiders inside. I was also very pleased that although the building is not climate controlled that it seemed to stay moderately cool inside.
The staff was always wonderful, very helpful, friendly and professional. The online account management and auto pay features are very helpful."
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Life Storage in Glendale (#214)
Lourie (Phoenix, AZ)
5.0 out of 5
"The only thing I did NOT mark as strongly agree was - "I was offered helpful advice and products"
I wasn't offered the facility's preferred lock per se, I was told I had to have it. It's a lock that really isn't applicable for anything other than a similar locking mechanism, of which I've never found elsewhere.
The better thing to do is to RENT out the locks we are required to use. I'm out $16 for a lock i'll never really use again.
Other than that, I'd say this is hands down the best storage facility I've come across.
"
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Life Storage in Glendale (#214)
Vicki (Phoenix, AZ)
5.0 out of 5
"Overall service has been great."
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Life Storage in Glendale (#214)
Vicki (Phoenix, AZ)
5.0 out of 5
"I have an Uncle Bob's storage space in Raleigh, NC that we've had since may 2009.
I've rented a space at the 83rd Avenue Uncle Bob's in Phoenix briefly, to store a car. (We went on a two-week trip to Texas and needed a place to put our car, as we flew.)
Naturally, when we decided to rent a space to store some things here in Phoenix, we went straight to Uncle Bob's. We have always been treated more than fairly at all facilities we used, and all were so VERY CLEAN!!!! I am really impressed! This not only makes for a care-free stay at Uncle Bob's, but I can rest my mind knowing that my things in storage are safe. Thank you, Uncle Bob's Storage! Thank you to all the people who have been so helpful at all the locations we have used.
We will continue to use Uncle Bob's as needed. We aren't "looking for the best price" or anything else. We have found exactly what we need - peace of mind, knowing that your employees are so considerate and have a desire to help. That means"
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Life Storage in Glendale (#214)
Robert (Glendale, AZ)
4.8 out of 5
"Will certainly call upon this location in the future for any temporary storage needs."
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Life Storage in Glendale (#214)
Vivian (Sun City, AZ)
4.8 out of 5
"My only negative experience was being left with a lock and keys that couldn't be used anyplace else and that I couldn't return to you."
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Life Storage in Glendale (#214)
Matthew (Phoenix, AR)
4.8 out of 5
"The manager at the 59thave and Thunderbird location was very helpful and nice. I recommend him to be employee of the year. "
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Life Storage in Glendale (#214)
Jessica (Glendale, AZ)
5.0 out of 5
"Nope everything is great"
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Life Storage in Glendale (#214)
Woody (Peoria, AZ)
5.0 out of 5
"I wish I knew the names of the people who I have come in contact with at Uncle Bob's [Life Storage]. No one, NO ONE, has disappointed. You have excellent management and they obviously know how to hire and train an excellent staff! Thank you for being so kind, what 'should be' business basics are so lacking in business, but YOU have found that taking care of me, the customer, is all that truly matters. "
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Life Storage in Glendale (#214)
Patrick (Phoenix, AZ)
5.0 out of 5
"Managers Christina and Adam are always very helpful at my storage facility at 59th Ave and Thunderbird in Phoenix."
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Life Storage in Glendale (#214)
Bonnie (Glendale, AZ)
5.0 out of 5
"I was very satisifed with the service & unit, & would recommend you guys to others that need that service."
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Life Storage in Glendale (#214)
Richard (Glendale, AZ)
4.8 out of 5
"Keep up the good work!"
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Life Storage in Glendale (#214)
Michael (Glendale, AZ)
5.0 out of 5
"we have rented numerous times from uncle bobs at two locations and we have always been satisfied with the service. keep up the great work."
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Life Storage in Glendale (#214)
Rosalind (Glendale, AZ)
5.0 out of 5
"Christine and Adam are great to work with and recognize me when I call. very helpful."
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Life Storage in Glendale (#214)
Diana (Glendale, AZ)
5.0 out of 5
"Very happy "
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Life Storage in Glendale (#214)
Vickie (Littleton, CO)
5.0 out of 5
"The employees at Uncle Bob's storage were polite, helpful, and knowledgeable. I believe they went the "extra mile" to offer fantastic customer service. So, yes, I would absolutely use Uncle Bob's storage again for my storage needs.
thank you kindly. Vicki."
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Life Storage in Glendale (#214)
Mark (Glendale, AZ)
3.4 out of 5
"Why do you not make your dumpster available to your clients? It seems odd to me that we are forced to haul items and basic clean up out of the storage to a dumpster- it is there - but only available to Management???? Weird???"
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Life Storage in Glendale (#214)
Dwain (Glendale, AZ)
5.0 out of 5
"We are treated as family by the staff at our Uncle Bob's [Life Storage]. "
5' x 5'* - Air Conditioned
10' x 10'* - Air Conditioned
10' x 15'*
10' x 20'*
10' x 30'*
18'* - Parking Space
Air Conditioned Storage Units
Use our Moving Van or Truck Free with Storage Rental!
Extended Access Hours
Surveillance Cameras
Fenced & Lighted
Vehicle/Boat Parking
Document Shredding
Boxes & Packing Supplies Sold Here