Self Storage Units near Phoenix in Mesa, AZ, 85204

"Darnell needs a serious lesson on customer service, or atleast how to not be a douche bag. I needed a bigger storage unit then I originally rented. Currently moving from out of state. I never moved in to my current unit but I knew it would be too small after packing my house. I never asked for a refund I was just looking to get a different unit, I'll pay whatever I need to. He was a total asshole, treating me like shit even though what I needed to do should have been an easy fix. Learn how to talk to people and wipe that chip off your shoulder. Will definitely be taking my business elsewhere. Wanted to speak to a manager and he said he was the manager , HAHAHAA what a shame if that is true.  How is it someone is offering to pay hundreds more at your place of business due to size error on MY part and you think talking down to someone is the way to go about business??? Who hired this kid? Seems like he was the only person in the building and thinks he can speak to anyone he'd like. Definitely needs a talking too. Will be closing my account with these people. Nothing like the gentleman who assisted me when I first opened the unit. I will get in touch with the actual manager and corporate, with the scummy attitude I received today I bet he'd love that."

"Don was professional did the best price for me very top service"

"Clean and well cared for. Thanks Ron"

"Helpful staff and clean, quality spaces."

"Awesome manager named Ron he's a really good guy really easy going place safe good people that use the place good location Walmart right next to it walkable people that have rented there for years makes it a really good place and people watch out for you there there's cameras everywhere and the manager Ron makes it really easy to access your sayings and if you have special circumstances you just talk to the man he's a very good guy"

"Sandy was very great and friendly such great customer service. Thank you very much"

"Ms. Sandie knows her job and does it well. And her personality is outstanding. Thank for taking a moment to teach me how to create my online account today. I can make my payments conveniently and in time. I wish someone shared that information with me sooner. Thank you Sandie."

"Excellent place excellent service"

"Ron was great all around! Very friendly service and roomy climate controlled storage."

"Ron was a great help"

"Awesome experience, Ron was awesome…."

"Life Storage is the best!  After comparing all the storage facilities, Life Storage had the best offers and the best service of anyone.  Ron, the manager, is super easy to deal with and accommodating. It's easy to stop by for any reason and you can pay on-line.  FIVE STARS!!!"

"The guy that's there 7 days a week working is a awesome guy forget his name but he's a really cool guy"

"Super convenient for me since they close at 10 and open as early at 5am ! Ron helped me situate my space because I had to move to another one and he was very helpful and told me everything I needed to know and answered all my questions ! We were going to leave due to price increases in the valley but he really helped me out by getting me a different one !! Definitely will continue to give them business!! Ron is the best!!"

"Ron is Amazing!! So kind and helpful!"

"Very nice manager willing to go above and beyond to help out a customer with an odd schedule."

"Great service"

"Ron was very helpful and knowledgeable. He provided awesome tips for keeping my stuff safe during monsoon season. The process was quick and easy. I appreciated the follow up from Ron on my online reservation."

"Ron is amazing very friendly! You can’t go wrong with the gate hours. 5am to 10 pm is very much appreciated especially in Arizona!"

"Ron was very helpful today with showing me a unit thank you for being so patient with me I have a lot of problems left from covid 19 and he was very patient."

"Ron was incredibly friendly and knowledgeable. I'm new to the state of Arizona and he made me feel at home."

"Best experience! friendly staff and will always do my storage needs here."

"Excellent customer service. I come back to this location because of the service."

"Ron was very helpful and patient. Good experience working with them so far."

"Ron is awesome. Showed me around for all the spaces I thought I needed. Was very kind and patient with me as I made a decision."

"Ron was a great help. He noticed I was having trouble getting items in to my unit due to the steep grade. He helped me secure another unit that is much better for my heavy items. I'm grateful for his help."

"Ron did a great job!"

"Sandie was by far the best person I've spoken to in any sort of customer service, I was thankful to have her take care of me! She was not only accomodating, but she went above and beyond to not only give me all the information I need but to make me feel comfortable and welcomed! Will 10/10 recommend Life Storage to anyone who needs a unit in the future! Sandie 110% deserves the biggest raise available!"

"For a first time storage unit user not as painful on the wallet as I thought it would be fair price for a big unit"

"I was here"

"The service is really good and Ron was very helpful with everything"

"Randell was great,awsome customer service Thank you!"

"Ron was very friendly and helpful"

"Ron was extremely helpful with the process of renting a storage unit. He explained everything thoroughly and made it a smooth transition."

"Today was a good day.. A very kind man name Ron Randall helped me out with my upgrade on my storage size.. Very helpful.. Thank u Ron R.."

"Ron was great to work with. Answered our questions and the rental process took less than 30 minutes from start to finish. AWESOME!"

"Great place to store your stuff. Great managers too. Thank you Ron and Sandie."

"Ron was great! Signing up was so quick and easy!"

"Awesome experience!! Would definitely recommend!! Super helpful and easy to get in and get out in such a scramble! Front desk was super friendly, which helps the process!"

"Honest, understanding, helpful, professional. 😊"

"I hadn’t rented a storage space in a while and was concerned about the security and process when I started looking for a space. I couldn’t be happier with the assistance I received from Ron, Sandy, and Ryan during my rental. I was also pleased with how clean the storage space and property were. thank you for being professional, supportive, friendly!"

"Thank you sandy"

"Awesome experience! Very friendly and helpful. Me and my wife were in a bind and Ryan was beyond helpful! He takes care of the customers!"

"I currently rent from Extra Space Storage in Chandler and am moving to Mesa for my business storage. Ron is an amazing man! He was so helpful and quick. He was funny and engaging. He made my move easy :) I am so happy I found this new place !"

"Very helpful! Quick and easy process."

"Good people easy going polite ez application Will recommend to others"

"I've been renting here for 3 months now and I am extremely happy that I chose this Life Storage location. Clean facility and great employees. If you need storage come here, and ask for Ron and Sandie they will take good care of your storage needs."

"Sandie and Ron are very helpful and good customer service very happy with life storage"

"There is an Asian woman who manages this place who is a breath of fresh air in a polluted world. She is kind, knowledgeable, helpful, friendly, cheerful, and utterly skilled at putting a smile on your face when it feels like the whole world is falling apart. This facility can accommodate your needs and secure ur belongings with efficiency and the courtesy you can only find in those black & white movies of old. I'd recommend this place to anyone, thanks to the wisdom of the manager, Ron, who hired Sandy. The world needs more Sandy's!!! Thanks for being you, girl!"

"I wish I could give more stars. Sandie was so helpful. It's my first time getting a storage unit and she helped me with all my questions. Helped show me it so I can see them in person. She was very friendly and upset helpful. The store was very clean and well taken care of. Overall great experience and very happy to be part of the family"

"Sandie was amazing. She made sure everything was explained and gave perfect service."

"Ron took great care of me"

"Ron was very helpful and accommodating.  He explained everything thoroughly, gave me a few tips, and even helped me dispose of a bug! Unit is small but affordable. I like that I can upgrade to something bigger (if available) if I need to in the future."

"Great place to rent from, had no problems ever with anyone. Ms. Andie was so friendly and helpful. So happy I met her."

"been Add this facility for three years now nothing but awesome employees especially the newest addition Ron! He has been extremely helpful and me transitioning to a smaller unit"

"Recently had to rent second unit & Ron was so very helpful. Places are very clean. Thank you again Ron. Jacquie"

"The manager Ron was genuinely helpful and we couldn't have made our move today without him. First he assisted us in selecting the best size for my storage as we were moving my office and we didn't know how big of a place we would need. Then key stayed after hours to accommodate our move, and even brought us complimentary water and a light so we could complete our project which took three times longer than expected. Great service!"

"First storage unit I’ve bought and I’m glad I chose this one! Amazing customer service, and very friendly. Worked with us on everything we needed. Very efficiently done. I would recommend this place if you’re looking for storage."

"I've gone here off and on for years."

"Ryan helped us out this morning and I couldn’t have asked for better customer service, something you rarely find these days. Thanks again ryan !"

"Front desk is very helpful and gets the process of getting a storage with ease."

"Sandie was so awesome helping us with a unit today. She gets five stars for sure. Kiddos to her."

"Ron was great help very qick and fast.."

"The roof on top of the storage unit wasn't even sealed off from the outside. I had all my personal contents covered in dirt and sand. I would have been better off storing my goods outside under a tarp. I don't understand how I they charge for a service that wasn't received. I have spoken to the manager face to face and as they ran my card for the last month's rent. I was told "there is nothing we can do", "there are no refunds", "sorry your storage container isn't sealed", "nothing I can do", "take pictures". Nothing was resolved, and I just got done paying Life Storage to reck my belongings and hold a smile while doing it. I don't understand how this is a sustainable business model."

"Sandy was very helpful and was a great person to speak with love this place!"

"Nice staff very helpful and friendly"

"Ron was SO helpful! There was about to be a hiccup of misunderstanding and he just smoothed it right out! Made sure I knew how to use my locks and what my unit was before I left! Thanks I look forward to renting here!"

"Very friendly staff. Everytime I was here I saw staff patrolling the area and asking if we needed any help. Would use again."

"Sandi and Ron were more than happy to help me out. I think they are the best!!!!"

"The manager Ron was ready for business. He was helpful & quick. In a time where time is more money then ever Ron was pleasant and fast. It makes a difference to customers that value their time. Thanks!!!"

"Ron was very pleasant and patient. he took the time to listen to our concerns"

"Very close to what I need. Great staff. Accommodations to fit every budget. Sweet lady Sandie I just love her"

"Ron was great he really helped me out."

"Sandie was amazing! She was so kind and helpful and understanding. She was able to get all of my questions answered. Ron was so nice and was able to help me get all of my paperwork finalized and everything sorted wothout issue. Highly recommend this place!"

"Friendly and very helpful."

"Best storage in the East Side and Sandie is the best"

"Sandie the assistant manager was amazing and very attentive. She was also very friendly and outgoing!"

"Debbie provided excellent customer service. Location seems safe and secure. I would recommend considering the options in the area."

"Debbie is the manager and great to work with. The place is clean and secure. As far as life storage corporate, expect $ increase about every 6mths They don't care about you or what you might be going through, all about making more. "If you can make the payments you can afford to pay more, and more""

"Great Service and wonderful customer service."

"Clean and friendly good price"

"Debbie is the very best at being a good rep for the company! She was friendly, patiently answered all of my questions - sometimes more than once! Very pleasant rental experience!"

"Great customer service and very friendly."

"Thief's happens"

"I can not even begin to explain how much store manager Debbie at Life Storage in Mesa has done for me and my family in the recent month...such a pleasure to work with and as often as I have required assistance for not only myself but now for 3 of my family members as well...has made such a traumatic transition in our lives seem almost normal...🤣 she is the sweetest and one of the most genuine ladies I have had the pleasure doing business with! She goes above and beyond for me all of the time...to the extent I truly feel like I can consider her part of the family and or a dear friend ....but its not just me she shows this outgoing service to all her customers no matter what and takes great pride in her store and facility grounds ...and I have noticed she knows all of her customers and refers to us by using our first names ...that is such a rare quality and comforting feeling as a customer with a need to be storing our valuables away from home! So a huge thanks and 10star rating goes out to her and the Mesa location on Baseline Rd!"

"Very nice people here!"

"Great employees’ Any issue is with life storage as a whole. I’ve had a storage unit for 3+ Years. We are loyal n polite. They have increased our monthly rate every 6 months since we started renting as I lost my father and have now taken over my parents mortgage. Life storage does not care to keep anyone for life. They only care to move you in and out as quickly as possible so they can charge someone else more. If you aren’t looking for short term storage this is not the company to go through. Your loyalty and $ means nothing to them. There’s no point in speaking with corporate as employees will tell you. You mean nothing. So I would recommend storing your things for one month while you benefit from their discount and then get the heck out out of dodge. Rather unfortunate because I do like their in office employees. Only reason I stuck around this long."

"Debbie was great very nice"

"Amazing service, helped me with everything and answer all my questions and were so friendly and nice."

"Manager Debbie is the best. She was very attentive and caring. I rented a unit 15 months ago and I never had a problem. If you're looking for a storage this is definitely the place to go. Awesome, Amazing. If I could give her 100 Stars I would."

"A wonderful and easy experience from start to finish. Two days prior to my move I was informed that my new apartment would not be ready for a few more weeks. I had to scramble to find a last minute storage facility and could not have picked a better place. The on site managers are really sweet, friendly and very professional. They helped take a lot of stress off of my challenging moving situation."

"A wonderful and easy experience from start to finish. Two days prior to my move I was informed that my new apartment would not be ready for a few more weeks. I had to scramble to find a last minute storage facility and could not have picked a better place. The on site managers are really sweet, friendly and very professional. They helped take a lot of stress off of my challenging moving situation."

"Super kind and friendly. Went through everything in detail and gave us everything we needed. Thank you!"

"Ron Randall was very pleasant and helpful and made the whole process enjoyable. Appreciate the miss who called to confirm my appointment as well. Got a 10x10 unit for 1 month for 172.42 out the door, Baseline Rd/Stapley."

"110% satisfaction.😁"

"1. please read your receipts, rental agreements and do not believe anything that is said by those persons behind the counter...if you do not believe this, look at your rental agreements. Its even stated that "any promises, oral representations or agreements made by the managers will not be honored or given any difference. 2. have all receipts given to you in person in real time and also sent to you email. 3. Always read the arbitration agreement in term 27...it is to your advantage if you do as it states and are not in default. 4. Set up your online account before you leave the facility on day one. 5. Read over and re read each entry on that lease agreement especially your personal information. These agents tend to make countless typographic mistakes upon entry all of which contribute to the impossible task of registering your account online and the ability to set up auto payments. Even if you have just read the exact true and correct information to this agent, and she is typing in real time. NEVER ASSUME SHE IS TYPING THE CORRECT INFO INTO THE SYSTEM. ALWAYS REMEMBER, THEY WORK ON AN INSENTIVE BASED, MONEY SYSTEM, MEANING THE MORE ADDED FEES AND COST WHICH YOU UN KNOWINGLY OR UNWILLINGLY CONTRIBUTE IS SPLIT WITH THIS AGENT AND YOU HAD BETTER BELIVE, SHES NOT THE SAME AND HAS NO DUTY TO YOUR POSISTION..SHE IS NOT YOUR LANDLORD,. FINANICAL ADVISOR AND OWES YOU ZERO ZILTCH IN THE WAY OF KEEPING YOUR INTREST AHEAD OF HERS AND THE FACILITES TO GENERATE INCOME. FINALLY, A WAIT OF ATLEAST ONE MONTHS TIME BEFORE LEAVING FEEDBACK,( IF ITS STILL A POSITIVE EXPERIENCE LEAVE THEM THE BEST FEEDBACK YOU COULD MAKE). IS ADVISED, WHEN YOUR TOLD OR ASKED IF YOU WILL LEAVE THESE AGENTS FIVE STAR FEEDBACK. HERE..REMEMBER IT IS EDITABLE... EVERTHING STATED HERE BY ME IS AN OPINION ONLY, PLEASE USE YOUR OWN EXPERIENCE TO GUIDE YOU AND REMEMBER..THIS COULD BE SIMPLE AS AN AGENT HAVING A PROBLEM WITH A PERSON OUTSIDE HER RACE, BEING TOO TALL, TOO DARK OR EVEN APPEARING "TOO LAZY AND TAKING MATTERS NOT SERIOUS ENOUGH" SO NEVER BE 15 MINIUTES LATE TO A MEETING WITH THE MANAGER HERE..IT COULD COST YOU SO MUCH YOU HAVE NO IDEA..."

"Easy and quick. Clean and impressive facility!"

"I have been renting a unit for almost 2 years. I LOVE the office staff-serious some of the friendliest and professional service providers I have ever encountered. I would recommend this place to anyone!!"

"Great friendly customer service, very easy to work with."

"easy set up and stored."

"It was easy to rent and friendly. Place looks good."

"Manager took time to show the unit. Friendly and pleasant. Glad I did service with them."

"Debbie was great answered all our questions"

"Debbie was very nice and extremely helpful."

"Great customer service !!! Debbie was awesome"

"Debbie was wonderful to work with when I decided to move my reservation up a day. She showed me the unit, talked me through access hours and overall created a very organized and easy process for me. The facility, despite being older appears to be in great order and very clean from other storage companies I have worked with in the past. I managed to snag a unit with a new door, too!"

"Good people , have had some problems whith web site."

"Good web prices for the size and quick to contact you and facilitate everything. Went from looking, to reserving, to checking the unit, and signing for it in an hour."

"Ron was great and extremely professional. Thank You for everything."

"Richard at the front deck is amazing. He is very helpful and knowledgeable. Helped us get a great storage unit while we move from California. They have cameras everywhere so we feel it's pretty safe. We will definitely be recommending this place over others. Thanks Richard!!"

"I was in crisis, fight or flight mode when I first came to LifeStorage. I was a mess and in a poor state of mind Debbie Lamson, manager of facility, on Baseline and Stapely in Mesa AZ, excelled in customer service, working with me, providing several options to best suit my needs and budget. Debbie was so kind, caring and patient, as she repeated the information my brain could barely process. She was compassionate and made me feel safe, assuring my belongings would be safe as well. There have been a couple more encounters with Debbie and her staff, not quite as traumatic, yet it seems there's always some drama going on, I receive same level of service and respect."

"I wanted to reach out to Life Storage and send THREE BIG THANK YOUS to Richard Griffin. RICHARD YOU ARE AWESOME!!  Thank you for all the articulated information on my initial inquiry call. Thank you for tour of my unit and thank you there at the end with making my unit transfer seamless.  You are truly a great help. Thanks also for being available to fill in for Debbie, who is also AWESOME!!"

"Ron you are awesome! Thank you for your kindness and service. You absolutely took care of me today. Thanks!!!!"

"My experience with life storage was beyond than expected. The storage manager was very helpful in helping picking out a unit the location of choice. Also went above and beyond on assistance with a moving van the same day. Debbie was awesome! The prices are more than fair. If I'm the future I will use life storage again because of the satisfactory they deliver."

"My experience with life storage was beyond than expected. The storage manager was very helpful in helping picking out a unit the location of choice. Also went above and beyond on assistance with a moving van the same day. Debbie was awesome! The prices are more than fair. If I’m the future I will use life storage again because of the satisfactory they deliver."

"Debbie was such a nice and kind woman. Very helpful and friendly.  I'd recommend this company to anyone looking for storage."

"Very helpful. Debbie and Sandie are so helpful. Every question I had they were on top of it. They gave me all the information we needed to work around our needs and wants. Gave us all their attention when ever we needed help. Thank you guys so much! We are new to all this and needed the help."

"I really enjoy all employees sandie and Debbie. They are very helpful and keep everything clean around the storage. I feel my stuff is secure and well watched over."

"Thank you Sandie and Debbie. Nice location and fair pricing and excellent customer service."

"Thank you Debbie and Sandie for the great customer service."

"Great place and attention...They help me a lot with my questions."

"Love renting here. Clean facilities and Debbie amd Sandie are amazing."

"Great customer service! Amazing environment and helpful people! Sandie is a sweetheart and Debbie is always there to help and assist and is a great manager as well!"

"Store manager Debbie and her assistant Sandie are the best! The sweetest people and best customer service ever!! Highly recommended!!"

"Thank You Debbie, Andrew and Sandy so much!!!"

"Great place and attention...Sandy help me a lot with my questions, thanks everyone for always be there with a smile 😊😊😊"

"Debbie if fantastic. Everyone has gone out of their way to help me. Thank you"

"I had the pleasure of doing business with Sandie. She went above and beyond in helping us find the right storage shed that would meet our needs at a great price."

"I went to Life Storage today having no experience with renting a storage unit, but luckily for me Debbie was there to make the entire experience easy and painless, and surprisingly fun. In the middle of a very chaotic time for me, Debbie singlehandedly took a lot of stress off of my plate, I wholeheartedly recommend renting from here to anybody interested! Debbie will make your experience a wonderful one, not to mention the prices here are better than anywhere else!"

"I normally have the pleasure of dealing with Debbie who by the way is AMAZING but when I went into the store recently I had the pleasure of meeting one of the fill in managers Sandy! It was a wonderful experience Sandy was attentive and friendly I loved her energy! Although she is a full in manager I hope to see her again she was absolutely WONDERFUL!"

"Debbie was great! Super helpful and kind."

"Debbie was super friendly and very kind, she was great about helping me set up my unit and explaining things to me. I feel very confident leaving my items here"