Self Storage Units near Phoenix in Queen Creek, AZ, 85142

"So many problems, no one ever answers the phone. Staff isn’t trained and tells you one thing and manager says another. Charged fees because of it and I get a voice mail days after calling from a manager saying “Bottom line is” which is horrible customer service period. But when your calling to say you are doing nothing to help the customer when your staff mislead them and now charging fees that is completely unacceptable. I would avoid dealing with this company. To many storage places around to choose from with better employee training, honesty and class."

"Debbie was amazing help. She helped us pick out the perfect size storage unit. Thank you"

"Great service! We have been storing here for years & Debbie has been the best manager so far!!! Very friendly & helpful."

"Great service. Very friendly staff"

"Rented like 4billion units here. Manager here is amazing!!! She was very helpful every time I rented a new unit. Seriously though, I rented 5 units at this location and 2 at the hunt hwy location, all units were very clean as well as the bathrooms and office. I would rent here again before going anywhere else."

"We loved our experience here. We had a more short term storage and the sign up and vacating process went very smooth! Thanks so much to Debbie for all the help! They were very friendly and would recommend using this storage location."

"Debbie helped us when we moved into and out of the unit and was great both times. Very quick and easy process and competitive pricing. Unit did great even with the crazy weather this year and the little black bug outbreak."

"Debbie was absolutely amazing! She is the sweetest person ever! Took care of me and was very informational! Love her(:"

"I’m not sure what his name is but he’s tall with brown hair and a beard. He was the nicest person and even brought us water while we were moving stuff in the heat! Will def use this location in the future"

"Great Great great"

"The new owner, Debbie, was a great help and very friendly. I highly recommend use this storage facility. It is clean and the climate controlled room is kept at a cool temp."

"You have to go all the way to the facility to close your unit, and they don't pick up the phone, answer emails. So you get charged, then you have to travel all the way there to get rid of it. Also tried making and logging into account multiple times, saying I don't have an account- tried every variation of the code."

"Great service"

"Debbie Lamson is amazing!!! Great customer service and answered all of my questions and concerns. With a beautiful smile on her face!!!"

"Very happy with how great the service is!"

"Easy as pie!"

"Just want to THANK Melissa and Alexandra for all their help while we were at the Queen Creek, AZ Life Storage (Ocotillo). Rarely does one find such helpful and positive service, especially when working with employees of a large company. These employees knew us and treated us as if they owned the company. When does that happen??? If you are looking for a storage unit in this area, I can confidently recommend Melissa & Alexandra. Thanks again"

"We really like the unit we rented, and our experience with the lady who helped was delightful, very friendly and extremely nice! Thank you!"

"Melissa was professional, polite, and helpful getting me a storage unit."

"Awesome and friendly thank you sandie and Alexandra"

"Melissa and Alexandra were fantastic to work with. Very helpful and answered all of our questions. Highly recommend Life storage because of the wonderful customer service."

"I had a great experience. My Mom was moving in with us for a few months. We rented an air conditioned inside locker. Sparkling clean! I could access it any time I wanted, day or night with a code. They were super easy to work with and very accessible. I highly recommend this place."

"The ladies here in the front were very friendly and welcoming!! Great prices, very clean storage units!!!!"

"Melissa was very helpful and was open to working it out Smooth. Thank you for that!!!"

"Very clean facility. The person I worried with at the location was beyond helpful. Extremely knowledgeable and a pleasure to interact with. Bring the kids along. They have a whole pack of crayons and fun picture. They are the best!!!!!"

"I was assisted by Melissa, she was very helpful and pleasant."

"Great place, great staff. Very clean place had no issues while I stored my stuff here. I will definitely use them again."

"Melissa was amazing in helping us with our storage and packing needs!"

"It was great to have a place that has such long hours for access that works for an average working persons schedule. Life storage was a great help when I lost my keys and offered to help us watch over our storage during office hours the day we were emptying our storage. Thank you very much for all your help."

"We specifically picked this storage unit based on the reviews. There are so many around to choose from. This place fell nothing short of the reviews. They have amazing customer service. Very friendly and professional place. I totally recommend this storage to anyone who needs it. Thumbs up!!"

"Melissa was helpful, efficient, and very professional"

"This location is closer to my home so I came to check it out the first thing I noticed was how polite they where and the units are very clean!"

"Never had any problems and kept very clean, if ever need a storage unit I will definitely be back. Thank you management!!"

"Clean units. Good service. Reasonable rates."

"Had a couple storage units at this location. I've used many storage facilities over the years and this is the cleanest most well run facilty I've ever experienced. Dave the site manager is without a doubt the most professional and customer oriented manager at any facility hands down."

"Just checked out of our climate controlled storage unit after 1 year. Excellent facility!! Kept very very clean, polite and courteous staff and great specials!! Thank you Life Storage for keeping our belongings safe!! Will definitely refer business your way!!"

"David was great clean facility and very easy to use! Highly recommend"

"Hey community!  I have used this location a couple times and been impressed with the service and kindness the staff has shown us.  They are real genuine folk.  After a family member passed a week ago I needed to get stuff out of the house quickly to allow for healing and moving forward in the home until it can be revisited in a few weeks.  I was given prompt service with the phone rep.  When I arrived at the location Melissa assisted me in so many ways.  I left in tears of joy for the kindness and hospitality she showed.  It's such a simple act to be real with another.  And it can make someone's darkest day feel That renewed sense of fellowship in hard times.  Melissa you are amazing.  Thank you thank you thank you for assisting me and my family in this time.  Melissa went above and beyond with simple acts.  Thanks dude!"

"Michelle is awesome.....really helped me out today with my move. ;)"

"I used Life Storage for a couple months and they are awesome!! Everything is so clean and the staff is so friendly and helpful!! Highly recommend!"

"I have used Life Storage since 2005, they are consistently clean and secure. I am currently using them again for exactly the same reasons."

"This is our second time renting space from this LifeStorage facility and we couldn’t have been happier with either experience. The staff have all been extremely helpful, the facility is clean and well-kept, and we have never had any doubts or questions regarding whether our belongings are safe. I would absolutely recommend LifeStorage Queen Creek to anyone needing some extra storage space."

"Thank you so much Dave and Melissa! Awesome customer service and a nice, clean complex. Wouldn’t trust my excess home supplies anywhere else!"

"Melissa and Dave are always so friendly every time we go in! Thank you. Keep up the great job"

"The service here was amazing"

"Melissa was awesome to work with! She helped us find the best unit for our situation and helped guides us through every step of the way. This is our second time using this company and we will definitely do it again!"

"Sherry and Ryan were very professional and friendly!"

"Sandie was great !! She is very helpful."

"Thank you to Dave Melissa and Sandy for the great service here at Life Storage. We had nothing but the best storage service here in Queen Creek. The staff there are the best and treated us with respect and professionalism. Thank you for the storage service"

"I liked everything about renting a unit except the price. I know there is a shortage of available storage units in general, and 5hat prices were high everywhere. But I needed to complain about something. I know you were just following the market."

"Can never get a hold of a person on their phone line. Not the kind of service I'm used to from this chain."

"Had a great experience with lifestorage in queen creek. Melissa was absolutely amazing she helped every way that she could and made the process of moving easier. She was super informative and greeted me as soon as I walked in. While unloading the U-Haul she drove by a couple times ans asked if we needed water or anything else. She is great at was she does and the facility is well taken care of!!!!!!"

"I had a great experience at Life Storage in QC. Every interaction with the staff whether on the phone or in person was extremely helpful and professional. They even accommodated me by switching my units the day of when our moving truck showed up with the wrong truck that could not reach our location. We will certainly be using them again in the future!"

"Great New Facility, Extremely Clean, Melissa is fantastic, this girl knows customer service, Melissa gave us a tour of the facility in her, what I called a Disneyland People Mover. Very impressive facility, I canceled a reservation at a competitors’ facility once I toured this one."

"Life Storage was great! Nice, clean units and the people there were amazing and super friendly! They truly know what customer service still is. A special thank you to Dave Miller, Store manager for #893 as well as to the ASM and employees. You ROCK!!"

"Dave is Wesome and alot of help and Melissa and Sandy aregreat¹"

"Dave , Melissa and sandy are the best ! Thank you guys for all the help !"

"My experience with Life Storage was fantastic! Very professional, the place is spotless, secure and convenient. I wholeheartedly recommend them to anyone looking for storage solutions."

"Melissa and Sandie are wonderful to work with. Kind, friendly, helpful, communicated everything very clearly, and did their job very well. Extremely please with my rental agreement signing experience and looking forward to seeing them again when we move our stuff into our storage units."

"This was my first experience with a storage company. And I have to say that the staff was very helpful in making sure that I got a unit that was going to work best for my needs. They keep everything well maintained and even though my unit was in the back, I had no worries because it was well lit up at night. I would highly recommend Life Storage for a very pleasant experience from start to finish."

"Sandie, Melissa and David completely blew me away with their customer service and helped me save big with suiting my needs in one big bow. I will be recommending others to life storage. Friendly as family 10/10"

"Sandie, David and Melissa were an absolute delight and made the entire process of choosing a storage unit for the best price possible fun and easy! I definitely recommend!"

"Awesome service, Sandie and Melissa were very helpful!"

"Easy breezy!"

"This place is top notch. Very clean and safe!! The staff is outstanding and has always returned my calls with expediency. I appreciate you all there. THANK YOU for treating this Oklahoma Girl so nice!!!"

"Excellent Customer Service. Clean and nice place for storage :-)"

"Found an adjustable base for the spare room through market place. Just had to haul it home, tear apart the old bed frame set up, and drop this one in place. Sounds easy enough until you start moving a queen sized metal framework with motors on a dolly through your house to the bedroom to setup. It doesnt look that heavy on display in a store.😀"

"Very nice, clean units! Dave was very professional and always ready to help with any questions I might have. I would highly recommend Life Storage."

"Great customer service. Very easy to start and stop service. It was always open when I needed it."

"Life Storage was great! Amazing customer service & extremely clean units. If we ever need a storage facility again, we will definitely be back."

"David and Alexandra provided excellent customer care. They took time to explain things thoroughly and answered my questions in person, by phone, and by email. The units are clean and bright. Very impressed with the staff and facility."

"Some of the best customer service I’ve experienced ANYWHERE, from ANY industry. Super informative, helpful, attentive and thorough. Not the least bit pushy or gimmicky. Just genuine care and thoughtful salesmanship. Only needed a unit for a month but Dave treated me as if I was signing a 10yr lease on his biggest/best locker. Color me impressed."

"Overall great experience! I’ve been to other storages before and none are as clean and spacious as this one. They give you great advice when picking out a storage that is right for you and help you make sure you are satisfied with your unit. Customer service is amazing and is very friendly!"

"I really liked the friendly and efficient staff at the Ocotillo location. check-in and checkout instructions were clearly given. I will definitely recommend and/or return to Life Storage."

"Very good experience and a very friendly staff. Very secure and safe."

"Overall great experience and convenient location. Easy to do business with. Quick to respond to questions/concerns. Have nothing negative to say. Highly recommend to anyone in the Queen Creek area that has storage needs."

"Great facility, easy to work with, good communicator, very accommodating and just a pleasure to work with. Will definitely come back here if we need a storage unit in the future."

"Great facility! Dave was very helpful and professional and helped us with what we needed! Would definitely recommend!"

"Great storage facility..The place is clean, well kept and staff friendly and helpful.. not much more you can ask from a storage facility.."

"David and Alexandra we so helpful. Process was fast and efficient!"

"Send a payment reminder."

"Excellent experience with both staff and the facilities. It is a virtual hands off DIY experience with access to the property at very reasonable hours throughout the day and night. I had 3 units, and still maintain two, two inside in the air conditioning and one with outside access. The property is always very clean and tidy. They are a bit higher in price than some other surrounding companies, but you get what you pay for and is worth the cost. I would recommend Life Storage Queen Creek to anyone."

"Excellent customer service..quick to reach out and confirm on line reservations. I was extremely pleased with how easy the process was. I had to rent a large unit,  added a 2nd unit and was able to accommodate 3 doors down from large unit. Lastly moved out of both units to a smaller one, the process was seamless, quick and spot on. Excellent property, very clean and easy to park large trailer, load and unload. Overall recomend using Life storag to anyone needing to store items... Thank you Queen Creek Life Storage for making the stress of my storage/ move the easiest part."

"Excellent Service. Thank you David!"

"Thank you David. Excellent Service."

"Life Storage was a great place to work with. It was all essentially hands off/DIY, and we had access to the unit pretty much anytime we needed it. When we originally set it up, they offered temporary 24 HR access, which was amazing for making our move simple. The cooled unit never failed from what I could tell and our stuff was safe and secure. We had a 5x5 unit which was perfect for what we needed."

"Dave, Alex, Sandie were excellent. Dave and Alex were very efficient with getting our storage unit setup quickly and smoothly. Sandie was awesome on checkout day. While movers were clearing out our belongings Sandie arrived with checkout paperwork, saving me a trip to the office while movers waited. Very clean and functional facilities. Highly recomended.recommended. Will rent here again if we ever need storage."

"Great storage location. Very clean and had GREAT customer service from Sandra!"

"Great customer service from Sandra! Nice unit and clean facility. Would recommend to anyone!"

"Place was very clean and they were easy to work with. Pleasant experience all around!"

"I worked with Alexandra and Sandra, who was great. Helped me last minute and was taken care of with the best customer service. I have been here for years and came to get a different unit and it was really easy and affordable. As long as I’m in the area I will stay here, plus the location is always clean and big free!"

"Sandy is excellent!"

"CSR was great, overall all experience has been wonderful. Thank you for the veterans discount and appreciation."

"We were very happy with this storage facility! We had a space in the climate control area. It was always kept clean in the hallways. They had a bathroom available on site which was always clean when we used it.! They also have free bottled water in the office if you need or want it. In the summer months I was so grateful for that. The staff there was friendly and helpful if you had any questions. I would definitely rent from them again. We have rented from several different chains over the years and this was the best!"

"Very helpful staff, units are always clean. Fair pricing. Have rented here multiple times."

"Very clean and also very friendly staff. Always looked and acted professionally and is a very easy setup and cancellation when ready to leave. Thanks!"

"Very clean facility and very friendly and professional staff. Thanks!"

"Great location, helpful and friendly staff. If you need storage I recommend thos life storage location. Ask for Dave and Alexandra, they will take good care of your storage needs."

"We were extremely happy with the service and ease of renting with Life Storage. Everything was able to be done online and they made it extremely easy to check-in with as little contact as we'd liked (COVID times). We felt all our belongings were secure and there was no damage at all, which was an issue we'd had with cheaper outdoor storage. Definitely a value for the price you pay."

"Very nice facility. Having lights in the units was very helpful for our move. I would highly recommend."

"Awesome customer service. Clean and well maintained units."

"Alexandra was extremely helpful and accommodating (even with 95% capacity) 10/10 service! She noticed I had “Veteran” on my California ID and applied a military discount without having to ask for it and thanked me for my service which I appreciate. Thank you for a great experience."

"I have had a rented storage space at Life Storage on Ellsworth for over 2 years.  The facility has always been clean and neat. Available hours have been very accommodating. BUT THE BEST thing about this particular Life Storage facility has been the staff. They always go above and beyond.  They resolve problems and assist you in which every way gets a resolution.  Thank you!  I would recommend you to all."

"Love it so far. Thought I had to buy a lock and when I opened the storage unit, I had a welcome bag with a lock. Thank you."

"Flawless experience from start to finish."

"very good experience, fair pricing and really good pricing on boxes."

"We had 4 storage units here. Still have 2 big one's. We are real happy with how it was so easy to get a unit online. cost was par with other storage places. All units are brand new and very clean. Just waiting on a new house to be built and we can empty the 2 big ones out. If we need a storage unit again we will come back here."