A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Phoenix, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I had a great experience.Dom was very helpful and very patient with us,not to mention was very kind to my daughter. 10 out of 10 would recommend to anyone looking for a storage unit. Thank you Dom"
"1928 E Bell Rd, Phoenix, AZ 85022 this location is absolutely fantastic. Dominque The person there that helped me out was very helpful with my storage needs thanks.If you are looking for a place to store your belongings then call this location and ask for DOMINIQUE SHE WILL MAKE SURE YOU ARE TAKEN CARE OF.! Highly recommend.
DOMINQUE thanks you again YOU ARE A PERFECT EXAMPLE ON HOW TO TREAT CUSTOMER AND PEOPLE IN GENERAL."
"This place is top notch! As soon as I walked into the office, I felt welcomed and valued. The move-in process is smooth and the facility is well maintained and clean. I felt safe when loading my belongings in and would recommend this location to a friend. Thank you, Dom and Tyler!"
"I have been a Life Storage customer in different locations for many years and was pleasantly surprised when I ran into Dom at the Bell Road location. I recognized her immediately when I came into the office although we couldn't figure out from which location we originally met. I knew this was the right location and facility for my storage needs. The storage building is well kept, clean and I felt safe. Thanks again, Dom!"
"Today I had a top tier storage experience. Charles was working at this location today at this location was attentive, friendly and knowledgable.
Coordinating large items in and out is stressful but he made the process easy! Excited to use this company again and hope to work with Charles again."
"The facility was clean and had good energy with Sara sitting behind the desk. Sara was fan-frikin-tastic from the time that she called me to reserve a time to come in and through the entire process. My daughters were with us at the time and they both loved Sara and warmed up to her in the short time that we spent with her. All in all exceptional service and experience"
"I have used this facility a number of times in the last ten years for two main reasons: 1 - The ability to drive right up to your door and load and unload. This is a huge advantage compared to other units where you may have to put things on a cart and move them a considerable distance to get to your unit and 2 - The 24/7 access to your unit.
Because of prior experience, I knew exactly what size unit I needed for my current use. They did not have one available so I took a smaller unit and asked to be put on a wait list for the next bigger size. I was concerned about this because such requests are often ignored. Not the case here. I received a call within a week telling me the size I wanted had just become available. I was able to move to the size I needed the next day. Thank you Sanya and Tom for the excellent service."
"I had to move my stuff last minute from Tempe to North Phoenix! After countless efforts to find the right storage facility I finally came to life storage on 20th st and Bell rd. Let me just start off with a big thank you to Dominique and Sarah! They made my huge stressful move into something so simple as signing and paying! They both helped me pick the PERFECT storage for all of my things! Thank you so much Dominique and Sarah! You both are amazing."
"I was in need of a storage unit after not finding an apartment in time. I signed up and got the keys very easily the next morning. Both employees were very nice and great to chat with."
"Dominique helped me out this morning! It was a quick, no hassle process to get me a perfect ground floor unit. I am very pleased with my experience and customer service and will definitely recommend this facility!"
"I stopped in for some information about renting a storage space, Sarah was extremely polite and ready to help! I look forward to becoming a customer with life storage!"
"Seriously hands down best service ever!
They went above and beyond and I couldn’t have been more happy with the ease and affordability of renting from them.
Thanks again to Dominique and I believe her name was Tasha or Tanya? 😬"
"Fast easy! And love that the lock are different can know which key it is to establish which one it is. Domonique was amazing got to my unit I was in and out! Would definitely recommend and it’s online plus hours are amazing then other storages"
"Dominique was amazing! She was super helpful and answered all of our questions when we signed up! I would definitely recommend this LifeStorage to my friends and family!"
"Great customer service! Dominique and Veronica are very nice and easy to work with especially when navigating a stressful sudden move and needing to find a storage unit ASAP. My father has rented many storage units from other places over the years and hasn’t gotten great customer service so I highly recommend this store!"
"We live just down the street from life storage which is convenient. Dominique was extremely friendly and helpful with all our questions regarding the correct storage size we needed and helped us pick the right one to fit our needs. Very straightforward and down to earth about everything!"
"Dominique Smith has the best customer service I've ever seen, extremely personable, nice, helpful and made this process of getting a storage unit extremely easy I appreciate you guys and thank you"
"Store Manager Dominique and Associate Manager Veronica are amazing. For any of your storage needs and packing needs definitely come take a visit to these lovely Ladies! Always a smile whenever I need anything! Thank you to Dominique and Veronica for everything!"
"Great experience!!!! Customer service was excellent and very professional. I was helped By Veronica she was pleasantly patient and very knowledgeable. I highly recommend their services!!!!!!"
"I would give no stars if possible. At first thought it was great place with great staff but then when something is misunderstood or unaware of then that changes. The staff will not be forthcoming with the whole truth just to save their own self. Worst experience with people whom have no integrity."
"You think about the maintenance of storage places but u do not think bout what really goes into it. Now I do I was at mine for a long part of the day last wk and I kept seeing Veronica run frm pullin weeds to cleanin the locker doors to the office and back out. I give it to these guys cause man! Way to go!"
"Dominique was very personable and informative! Couldn't have asked for a better tour, she knows her business to the T! Thank you Life Storage for having such a well rounded staff and Thank You Dominique for being the best part of Life Storage during this time of chaos and uncertainty because of covid-19!"
"Dom is Bomb.com! Absolutely amazing service every time. I was looking to switch into a new sized unit and was placed on a waiting list. She has been on top of her game by letting me know each time a new unit becomes available. It’s nice to know that the level of customer care and service it top notch."
"Dominique Smith was such a huge help with everything and explaining pricing. She’s extremely friendly and polite and I would recommend anyone who needs a unit to come see her! Thank you very much Dominique!"
"Great facility! Clean and very well kept. Dominique is awesome! She is fast and efficient and a pleasure to deal with. I would definitely recommend this location and Dominique."
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Brian Zazueta
1 review
11 minutes ago
the property manager was effective direct and not some corporate robot like some "PuHoo All" storage places ... AND her hair looks nice and her face is very pretty"
"the property manager was effective direct and not some corporate robot like some "PuHoo All" storage places ... AND her hair looks nice and her face is very pretty"
"Veronica was professional and helpful every step of the way from move-in to move-out. The service she gives is EXCELLENT and means the world to her customers! I have had employees of my own and know quality plus management potential when I see it. At the least a promotion to management and her own store must be in the cards for this woman, otherwise I'll have to headhunt her away from Life Storage and add her to my own operation."
"Awesome customer service!! Clean, professional, and secure! I forget the name of the woman who helped us on 1/31 around 12pm, but she was amazing. I had just come from an awful experience with Public Storage company (they had poor customer service, and tried to put me in a unit that was a full 20% smaller than advertised). But, the woman who helped us here was so empathetic and worked hard to make our sign up process Easy and pleasant. And the unit was actually the advertised size, and we are even saving a couple of dollars a month!"
"Customer Service was amazing. I am glad I stopped in. Dominique was kind and very helpful. She helped me through the process and made it simple when I was having difficulties online trying to figure out how to rent a unit. She was very relatable and made the environment more relaxed allowing me to focus on the actual unit that fit my needs."
"We switched from U Haul storage to Life Storage over a year ago when we moved out of state to Huntington Beach, CA. After a few months, we had to cancel our debit card due to a lost wallet. I called the office to put another card on file and was told we had to either come into the store or go online account to do so. We aren't going to drive drive 350 miles to put a card on file, so we logged into our account and tried to sign up. After multiple attempts, we had no success getting the payment on file. We have made several calls to the local Phoenix location and to the headquarters in New York. In each instance, a totally incompetent "Customer service rep / manager" claimed that they have no record of us trying to set up auto pay and basically called us liars.
Because of this, the account billing has been one month behind, not due to a lack of effort to pay on our part, but because of the total incompetence of Life Storage staff and their broken system.
During my final conversation with a rep at their NY headquarters, I asked them to remove one of the two late fees as a show of good faith. (It is only ten dollars, but it is the principal) They refused, and replied that I was welcome to go to another storage company. So we will go back to U-Haul's exemplary customer service. It is worth the extra money! Lesson learned: you get what you pay for."
"Life storage was a clean facility they were very friendly and helpful especially since I'm computer illiterate it was very helpful in the process of moving and needing a place to store my things everything was safe and secure I never worried great place to store things if you need to and the prices are really well considering other places I had chosen to look at"
"Dominique and Veronica will make you feel comfortable from the moment you call them or visit their office at Life Storage. They have excellent listening skills and will accommodate the space that you need and do so without pressure. They are versatility and cheerfulness are quite evident throughout their transactions. I can’t thank them enough for the outstanding service and dedication to their work!"
"I am certain that my items in storage are well taken care of at Life Storage because Veronica and Dominique have the place running like a well-oiled machine! They were courteous at check-in and are very aware of all motion going on at this facility. These ladies know how to run a business!"
"Property manager very polite and friendly prices were great includes moving truck or van for new customs. But do need $$ deposit you do get back. Book online for discounts"
"If you need storage in the area speak to Dominique! She is friendly, professional, responds quickly, and can assist you with any of your needs. Rented two units and she was more than accommodating to meet my needs on short notice. Thank you Dominque...you are awesome!"
"I really liked this place at first. The staff were nice. Seemed quiet and well secured until someone cut the chain on the back gate and caused several hundred dollars worth of damage to my trailer with bolt cutters that wouldn’t cut the locks off. Fortunately I backed it against a tree so they could get the door down to take what was inside. Is there no security at this facility? No cameras? I’m really disappointed not in the fact that the trailer was broken into. I was dissatisfied with the method in which it was handled. Looking for a new place..."
"I am posting the same review as I did on Life Storage.com Store #220:
Thank you Dominique Smith at Store #220! You called me back the same day on 08/26/20 to tell me that a 10x10 climate-controlled unit just became available! As I have said before, your customer service and positive attitude made me feel confident in storing my belongings with Life Storage. I would definitely recommend you/Life Storage to others! Cynthia G."
"Thank you Dominique Smith at Store #220! You called me back the same day on 08/26/20 to tell me that a 10x10 climate-controlled unit just became available! As I have said before, your customer service and positive attitude made me feel confident in storing my belongings with Life Storage. I would definitely recommend you/Life Storage to others!"
"The facility is fine and up to now I have been satisfied (not with the price increases!). However, today it felt very hot in the facility. They call it "temperature controlled." which means they cool it down a bit. Thermometer in my unit area registered at 80 degrees. When I gave courteous feedback to the desk person, she said they keep it between 78 and 82, and was not gentle or appreciative of my feedback and when I asked if she could mention it / run it up the flagpole, she was not kind or considerate. How hard is it to recognize, acknowledge, and thank these days?"
"Dominique at Public Storage is an awesome person! She is kind, courteous, thoughtful, and has a caring demeanor. The indoor, climate-controlled facility is very clean. I would recommend this location to anyone looking for a good storage facility!"
"Had a storage here for 2.5 years that was just okay but when I moved out of it in the evening the next morning my account was closed. I thought I had to schedule a move out because thats what I says in the contract but apparently not. They must have superior ways of knowing when a customer moves out of their storage unit, not even 24 hours later I get the email thanking me for my service. I didn't even have to call them or let them know anything. It just seemed strange that they would do business like this but oh well. I will not be going back."
"I've been a costumer of life storage for 2 years now and i have nothing but great things to say. All my items were safe and secured and when it was time to cancel Dominique (I apologize if I spelt it wrong) worked with me as best as she could to accommodate my needs. I will definitely be choosing them when I need extra space again! Thanks guys, be safe."
"I don't use storage facilities very often anymore. I moved back into Phoenix and needed a safe and secure place to store my trailer. My usual places were booked full so I started my search on the internet and found Life Storage #220. They were very pleasant, courteous, and professional from the beginning. No deposits were required and a space was reserved for several days. When I arrived the day before I was supposed to be there, they said no issues. I was greeted promptly and professionally. I was offered water, and taken to the lot where I was to park my trailer. There were actually two spots and the manager offered me either spot. One was definitely more convenient than the other so I changed spots with no issues. I would highly recommend this facility and the staff at this particular location."
"I would like to state: I have the highest regard and respect for Dominique Smith and the other members of her staff and has more than earned and deserves my highest recommendation. It was a rushed and stressful time and situation and Dominique, without question, made the situation accommodating and comfortable. Serious issues and problems arose during the moving-in process and Dominique resolved every aspect to ensure a successful outcome and did it in such a calm and professional manner. I most greatly appreciate everything she did for me.
Sincerely,
JMichael T."
"I picked this location due to the great reviews and it did not let me down. Luke and Brian made it a quick and easy check out and return and the equipment was spotlessly clean. Would highly recommend and will use again!!"
"Dominique was amazing from the time she picked up the phone when I was needing to store my car. Great communicator and a painless experience on the day I moved my car in."
"This place is awesome. Great rates, super helpful. I mean super helpful and Dominique is the best. We will continue to store our items with this company for as long as we need storage"
"From the first time of walking into the office the staff has been welcoming. Recently I had to upgrade to a larger unit and the transition was smooth. That day was abnormally hot and the staff several times asked if I needed water. It was nice to see staff concerned with others.
Thank you!!"
"Dominique went above and beyond good customer service. I had to wait for the movers and she was very friendly to talk to while I waited. And she allowed me to wait in the cool of the office even though the movers were late."
"I really didn't plan on renting when I went, but the professionalism and cleanliness of the facility helped change my mind! The ladies were wonderful and were very fast at processing my order for a rental! Thank you very much for making my moving experience a "breeze!""
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Phoenix and Andrew Estates
Our self storage facility on East Bell Road is located west of the Piestewa Fwy, between N 20th St and N 18th St, near Grover's Basin Park. Click here for directions to this Life Storage.
At Life Storage Facility #220, we offer great property security systems and clean, affordable storage units to rent for the residents of Andrew Estates, Alhambra, Paradise Valley Village, Windsong, and other neighborhoods in Phoenix, AZ. Call us with questions, reserve online, or click here to compare other storage units in Phoenix.
Store Office Hours
Mon: 9:30 am - 6:00 pm
(Closed 5/30 1:30pm-6:00pm)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Mon: 5:00 am - 10:00 pm
Tue: 5:00 am - 10:00 pm
Wed: 5:00 am - 10:00 pm
Thu: 5:00 am - 10:00 pm
Fri: 5:00 am - 10:00 pm
Sat: 5:00 am - 10:00 pm
Sun: 5:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
