A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
Join our Wait List!
Please provide your contact information below, and we'll notify you when the space you're looking for is available.
Required fields are indicated with an asterisk (*)
An error has occurred! Please address the following errors and re-submit the form.
7550 E Paradise LnScottsdale, AZ 852607 Miles Away
Customer Reviews - Life Storage #220, Phoenix
We at Life Storage want to maintain the best storage facilities in Phoenix, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Shawndra was by far the most amicable professional, knowledgeable, and helpful employee I have come across at a storage facility in my life. She was genuine in her desire to help me find the best option for my situation, and I would trust this women to help my grandma her moving needs Very friendly and honest. 10/10. She should train all future service employees to act like her."
"Great service, walked in not knowing what I needed but the customer service I received was phenomenal. Was shown the unit I would be renting and given advice on how to store items."
"I have been a customer at this location since 2016. This facility is always clean, and customer service is excellent. It's a great place for moving supplies too!"
"Price goes up and they charge you a fee for calling in your payment yet a robotic machine does all the work. This work is becoming greedy and by the end of the month I'm finding another storage because they rip you off. We're storing stuff not living out the dang thing. Should be helping a local storage or just sell all my stuff because this isn't going to get better."
"Shawndra is amazing, so helpful and patient. She deserves 5 stars every time. Wish every customer service employee I had to deal with had her amazing mindset. Made my day quick and efficient."
"This facility is extremely clean and well secured. Renting a unit was painless thanks to Brian going above and beyond to help facilitate a unit for my needs at a very fair price. I'd recommend it to anyone looking to for storage in the Phoenix area."
"Absolutely love this location and Amy. She was very helpful in Helping me choose a storage unit and explaining all of the rules and stipulations to me."
"I have stored here for several years, the staff is super accommodating and helpful. Excellent customer service! Thanks so much! Facility is clean & safe!"
"I've had a great experience here from beginning to end. Shawndra and Amy were communicative courteous and understanding. Despite being short staffed at times this location has remained professional and organized. They deliver great customer service with a genuine down to earth attitude."
"Great helpful staff, Shandra and Amy worked with me and my girl to help us out. Discounts on all moving supplies, couldn't have asked for a better experience in this rough transition."
"I had a great experience.Dom was very helpful and very patient with us,not to mention was very kind to my daughter. 10 out of 10 would recommend to anyone looking for a storage unit. Thank you Dom"
"1928 E Bell Rd, Phoenix, AZ 85022 this location is absolutely fantastic. Dominque The person there that helped me out was very helpful with my storage needs thanks.If you are looking for a place to store your belongings then call this location and ask for DOMINIQUE SHE WILL MAKE SURE YOU ARE TAKEN CARE OF.! Highly recommend.
DOMINQUE thanks you again YOU ARE A PERFECT EXAMPLE ON HOW TO TREAT CUSTOMER AND PEOPLE IN GENERAL."
"This place is top notch! As soon as I walked into the office, I felt welcomed and valued. The move-in process is smooth and the facility is well maintained and clean. I felt safe when loading my belongings in and would recommend this location to a friend. Thank you, Dom and Tyler!"
"I have been a Life Storage customer in different locations for many years and was pleasantly surprised when I ran into Dom at the Bell Road location. I recognized her immediately when I came into the office although we couldn't figure out from which location we originally met. I knew this was the right location and facility for my storage needs. The storage building is well kept, clean and I felt safe. Thanks again, Dom!"
"Today I had a top tier storage experience. Charles was working at this location today at this location was attentive, friendly and knowledgable.
Coordinating large items in and out is stressful but he made the process easy! Excited to use this company again and hope to work with Charles again."
"The facility was clean and had good energy with Sara sitting behind the desk. Sara was fan-frikin-tastic from the time that she called me to reserve a time to come in and through the entire process. My daughters were with us at the time and they both loved Sara and warmed up to her in the short time that we spent with her. All in all exceptional service and experience"
"I have used this facility a number of times in the last ten years for two main reasons: 1 - The ability to drive right up to your door and load and unload. This is a huge advantage compared to other units where you may have to put things on a cart and move them a considerable distance to get to your unit and 2 - The 24/7 access to your unit.
Because of prior experience, I knew exactly what size unit I needed for my current use. They did not have one available so I took a smaller unit and asked to be put on a wait list for the next bigger size. I was concerned about this because such requests are often ignored. Not the case here. I received a call within a week telling me the size I wanted had just become available. I was able to move to the size I needed the next day. Thank you Sanya and Tom for the excellent service."
"I had to move my stuff last minute from Tempe to North Phoenix! After countless efforts to find the right storage facility I finally came to life storage on 20th st and Bell rd. Let me just start off with a big thank you to Dominique and Sarah! They made my huge stressful move into something so simple as signing and paying! They both helped me pick the PERFECT storage for all of my things! Thank you so much Dominique and Sarah! You both are amazing."
"I was in need of a storage unit after not finding an apartment in time. I signed up and got the keys very easily the next morning. Both employees were very nice and great to chat with."
"Dominique helped me out this morning! It was a quick, no hassle process to get me a perfect ground floor unit. I am very pleased with my experience and customer service and will definitely recommend this facility!"
"I stopped in for some information about renting a storage space, Sarah was extremely polite and ready to help! I look forward to becoming a customer with life storage!"
"Seriously hands down best service ever!
They went above and beyond and I couldn’t have been more happy with the ease and affordability of renting from them.
Thanks again to Dominique and I believe her name was Tasha or Tanya? 😬"
"Fast easy! And love that the lock are different can know which key it is to establish which one it is. Domonique was amazing got to my unit I was in and out! Would definitely recommend and it’s online plus hours are amazing then other storages"
"Dominique was amazing! She was super helpful and answered all of our questions when we signed up! I would definitely recommend this LifeStorage to my friends and family!"
"Great customer service! Dominique and Veronica are very nice and easy to work with especially when navigating a stressful sudden move and needing to find a storage unit ASAP. My father has rented many storage units from other places over the years and hasn’t gotten great customer service so I highly recommend this store!"
"We live just down the street from life storage which is convenient. Dominique was extremely friendly and helpful with all our questions regarding the correct storage size we needed and helped us pick the right one to fit our needs. Very straightforward and down to earth about everything!"
"Dominique Smith has the best customer service I've ever seen, extremely personable, nice, helpful and made this process of getting a storage unit extremely easy I appreciate you guys and thank you"
"Store Manager Dominique and Associate Manager Veronica are amazing. For any of your storage needs and packing needs definitely come take a visit to these lovely Ladies! Always a smile whenever I need anything! Thank you to Dominique and Veronica for everything!"
"Great experience!!!! Customer service was excellent and very professional. I was helped By Veronica she was pleasantly patient and very knowledgeable. I highly recommend their services!!!!!!"
"I would give no stars if possible. At first thought it was great place with great staff but then when something is misunderstood or unaware of then that changes. The staff will not be forthcoming with the whole truth just to save their own self. Worst experience with people whom have no integrity."
"You think about the maintenance of storage places but u do not think bout what really goes into it. Now I do I was at mine for a long part of the day last wk and I kept seeing Veronica run frm pullin weeds to cleanin the locker doors to the office and back out. I give it to these guys cause man! Way to go!"
"Dominique was very personable and informative! Couldn't have asked for a better tour, she knows her business to the T! Thank you Life Storage for having such a well rounded staff and Thank You Dominique for being the best part of Life Storage during this time of chaos and uncertainty because of covid-19!"
"Dom is Bomb.com! Absolutely amazing service every time. I was looking to switch into a new sized unit and was placed on a waiting list. She has been on top of her game by letting me know each time a new unit becomes available. It’s nice to know that the level of customer care and service it top notch."
"Dominique Smith was such a huge help with everything and explaining pricing. She’s extremely friendly and polite and I would recommend anyone who needs a unit to come see her! Thank you very much Dominique!"
"Great facility! Clean and very well kept. Dominique is awesome! She is fast and efficient and a pleasure to deal with. I would definitely recommend this location and Dominique."
"
Brian Zazueta
1 review
11 minutes ago
the property manager was effective direct and not some corporate robot like some "PuHoo All" storage places ... AND her hair looks nice and her face is very pretty"
"the property manager was effective direct and not some corporate robot like some "PuHoo All" storage places ... AND her hair looks nice and her face is very pretty"
"Veronica was professional and helpful every step of the way from move-in to move-out. The service she gives is EXCELLENT and means the world to her customers! I have had employees of my own and know quality plus management potential when I see it. At the least a promotion to management and her own store must be in the cards for this woman, otherwise I'll have to headhunt her away from Life Storage and add her to my own operation."
"Awesome customer service!! Clean, professional, and secure! I forget the name of the woman who helped us on 1/31 around 12pm, but she was amazing. I had just come from an awful experience with Public Storage company (they had poor customer service, and tried to put me in a unit that was a full 20% smaller than advertised). But, the woman who helped us here was so empathetic and worked hard to make our sign up process Easy and pleasant. And the unit was actually the advertised size, and we are even saving a couple of dollars a month!"
"Customer Service was amazing. I am glad I stopped in. Dominique was kind and very helpful. She helped me through the process and made it simple when I was having difficulties online trying to figure out how to rent a unit. She was very relatable and made the environment more relaxed allowing me to focus on the actual unit that fit my needs."
"We switched from U Haul storage to Life Storage over a year ago when we moved out of state to Huntington Beach, CA. After a few months, we had to cancel our debit card due to a lost wallet. I called the office to put another card on file and was told we had to either come into the store or go online account to do so. We aren't going to drive drive 350 miles to put a card on file, so we logged into our account and tried to sign up. After multiple attempts, we had no success getting the payment on file. We have made several calls to the local Phoenix location and to the headquarters in New York. In each instance, a totally incompetent "Customer service rep / manager" claimed that they have no record of us trying to set up auto pay and basically called us liars.
Because of this, the account billing has been one month behind, not due to a lack of effort to pay on our part, but because of the total incompetence of Life Storage staff and their broken system.
During my final conversation with a rep at their NY headquarters, I asked them to remove one of the two late fees as a show of good faith. (It is only ten dollars, but it is the principal) They refused, and replied that I was welcome to go to another storage company. So we will go back to U-Haul's exemplary customer service. It is worth the extra money! Lesson learned: you get what you pay for."
"Life storage was a clean facility they were very friendly and helpful especially since I'm computer illiterate it was very helpful in the process of moving and needing a place to store my things everything was safe and secure I never worried great place to store things if you need to and the prices are really well considering other places I had chosen to look at"
"Dominique and Veronica will make you feel comfortable from the moment you call them or visit their office at Life Storage. They have excellent listening skills and will accommodate the space that you need and do so without pressure. They are versatility and cheerfulness are quite evident throughout their transactions. I can’t thank them enough for the outstanding service and dedication to their work!"
"I am certain that my items in storage are well taken care of at Life Storage because Veronica and Dominique have the place running like a well-oiled machine! They were courteous at check-in and are very aware of all motion going on at this facility. These ladies know how to run a business!"
"Property manager very polite and friendly prices were great includes moving truck or van for new customs. But do need $$ deposit you do get back. Book online for discounts"
"If you need storage in the area speak to Dominique! She is friendly, professional, responds quickly, and can assist you with any of your needs. Rented two units and she was more than accommodating to meet my needs on short notice. Thank you Dominque...you are awesome!"
"I really liked this place at first. The staff were nice. Seemed quiet and well secured until someone cut the chain on the back gate and caused several hundred dollars worth of damage to my trailer with bolt cutters that wouldn’t cut the locks off. Fortunately I backed it against a tree so they could get the door down to take what was inside. Is there no security at this facility? No cameras? I’m really disappointed not in the fact that the trailer was broken into. I was dissatisfied with the method in which it was handled. Looking for a new place..."
"I am posting the same review as I did on Life Storage.com Store #220:
Thank you Dominique Smith at Store #220! You called me back the same day on 08/26/20 to tell me that a 10x10 climate-controlled unit just became available! As I have said before, your customer service and positive attitude made me feel confident in storing my belongings with Life Storage. I would definitely recommend you/Life Storage to others! Cynthia G."
"Thank you Dominique Smith at Store #220! You called me back the same day on 08/26/20 to tell me that a 10x10 climate-controlled unit just became available! As I have said before, your customer service and positive attitude made me feel confident in storing my belongings with Life Storage. I would definitely recommend you/Life Storage to others!"
"The facility is fine and up to now I have been satisfied (not with the price increases!). However, today it felt very hot in the facility. They call it "temperature controlled." which means they cool it down a bit. Thermometer in my unit area registered at 80 degrees. When I gave courteous feedback to the desk person, she said they keep it between 78 and 82, and was not gentle or appreciative of my feedback and when I asked if she could mention it / run it up the flagpole, she was not kind or considerate. How hard is it to recognize, acknowledge, and thank these days?"
"Dominique at Public Storage is an awesome person! She is kind, courteous, thoughtful, and has a caring demeanor. The indoor, climate-controlled facility is very clean. I would recommend this location to anyone looking for a good storage facility!"
"Had a storage here for 2.5 years that was just okay but when I moved out of it in the evening the next morning my account was closed. I thought I had to schedule a move out because thats what I says in the contract but apparently not. They must have superior ways of knowing when a customer moves out of their storage unit, not even 24 hours later I get the email thanking me for my service. I didn't even have to call them or let them know anything. It just seemed strange that they would do business like this but oh well. I will not be going back."
"I've been a costumer of life storage for 2 years now and i have nothing but great things to say. All my items were safe and secured and when it was time to cancel Dominique (I apologize if I spelt it wrong) worked with me as best as she could to accommodate my needs. I will definitely be choosing them when I need extra space again! Thanks guys, be safe."
"I don't use storage facilities very often anymore. I moved back into Phoenix and needed a safe and secure place to store my trailer. My usual places were booked full so I started my search on the internet and found Life Storage #220. They were very pleasant, courteous, and professional from the beginning. No deposits were required and a space was reserved for several days. When I arrived the day before I was supposed to be there, they said no issues. I was greeted promptly and professionally. I was offered water, and taken to the lot where I was to park my trailer. There were actually two spots and the manager offered me either spot. One was definitely more convenient than the other so I changed spots with no issues. I would highly recommend this facility and the staff at this particular location."
"I would like to state: I have the highest regard and respect for Dominique Smith and the other members of her staff and has more than earned and deserves my highest recommendation. It was a rushed and stressful time and situation and Dominique, without question, made the situation accommodating and comfortable. Serious issues and problems arose during the moving-in process and Dominique resolved every aspect to ensure a successful outcome and did it in such a calm and professional manner. I most greatly appreciate everything she did for me.
Sincerely,
JMichael T."
"I picked this location due to the great reviews and it did not let me down. Luke and Brian made it a quick and easy check out and return and the equipment was spotlessly clean. Would highly recommend and will use again!!"
"Dominique was amazing from the time she picked up the phone when I was needing to store my car. Great communicator and a painless experience on the day I moved my car in."
"This place is awesome. Great rates, super helpful. I mean super helpful and Dominique is the best. We will continue to store our items with this company for as long as we need storage"
"From the first time of walking into the office the staff has been welcoming. Recently I had to upgrade to a larger unit and the transition was smooth. That day was abnormally hot and the staff several times asked if I needed water. It was nice to see staff concerned with others.
Thank you!!"
"Dominique went above and beyond good customer service. I had to wait for the movers and she was very friendly to talk to while I waited. And she allowed me to wait in the cool of the office even though the movers were late."
"I really didn't plan on renting when I went, but the professionalism and cleanliness of the facility helped change my mind! The ladies were wonderful and were very fast at processing my order for a rental! Thank you very much for making my moving experience a "breeze!""
"I really enjoyed Dominiques customer service. She was very friendly and gave us alot of information needed. The office was clean and so was the property when she showed us our unit.."
"Ok place, gate failed. Took 30 days to fix, had to climb over gate to get in to access my business vehicle, due to very poor phone support. Had to call in while at gate to get it opened, on hold too long. Fixed now. Probably ok if you don't need immediate access to stored items. Nice people."
"Dominique, the store manager, was amazing! I had to get storage unit in the midst of this covid-19 stuff and she kept the place immaculate, which made me feel safer. She took great precautions to protect herself and her customers. She was friendly and informative, professional and yet personable too. I'm confident I made the right decision in using this location. Thank you Dominique!"
"Hi!! I have to leave a review because I'm so impressed! I've had a storage units with Life storage for many years now and I love it. I especially love the unit Manager there! Dominique is a life saver!! She helps me stay on tract with my rent and I'm such a pain!! I am late with my rent, a lot and she doesn't get annoyed, keeps her cool every month. She has been so helpful and her patience is wonderful. I really appreciate that so I want to let her know and for everyone out there needing to rent a space you should know that renting here is A+++! She is exceptional to work with and she makes the process so much easier and less stressful, I promise!! Love this place and Dominique you are the bomb!! Lol"
"This place was amazing! The customer service was outstanding! From the moment I was connected on the phone to the moment I walked into the office I felt well taken care of! They offered me water, gave me a tour on a golf cart, and made sure I was comfortable! They also made the paperwork process super quick and easy! I will definitely use them in the future!"
"i had intended to write a review and express how thankfull my friend and i are to have met dominique. she is awesome, finally our belongings will be treated with care until we can settle in to a new place. the last two facilities were filthy, the employees knew less about the property than many of the tenants , and our unit was broken into. needless to say we lost some very important items leaving us with only our memories. the minute i met Dom, i knew no bs was going to be taking place. shes hands on knows every detail of her property, and really cares about how she maintains her charge. thanx dominique, jill and rachel # 224. youre the greatest."
"Great customer service until you give notice the manager rude threatening to send me to collections the next day if her key is not there by 6. 30 days before collections. You aske for her bosses name she will repeat im the manager. Rude, rude"
"Kaelyn was abaolutely wonderful. Not only was she kind and had amazing customer service, she was also so relatable and just friendly. She made the experience easy and answered all our questions."
"U get 3 keys and there are supposed to be no other copy's or master keys.. That's complete bs. I was playing my drums for 10min or so during each visit to my storage where I wld place my sticks on the snare when finished until I show up one day and there's no sticks, ANYWHERE.."
"Rented a 10x10 from these guys couldnt be happier! Awesome staff awesome service nice clean safe facility. I highly recommend LifeStorage if you need a place to store your valuables =M"
"This facility is a safe, friendly place to store your goods, whether downsizing or moving. Staff is efficient, professional and courteous. I highly recommend this Particular Life Storage. Gloria is a Gem of an Employee. She was instrumental in helping me during a difficult time. Thanks to all. Your diligence and professionalism is much appreciated.
Happy Customer"
"LIFE STORAGE exceeded all of our expectations. From the time Monique checked us in and informed us in detail of everything we needed to know and what options were available, we found her professional expertise combined with genuine friendliness exemplified the high quality of the storage facility. It is spacious, immaculately clean, very secure - I always felt very safe being there even when I was alone. I visited four other storage facilities before deciding on LIFE STORAGE and none of them met the price and quality of this facility on Bell road."
"I have had a great experience with all the staff at Life Storage and especially their manager! They helped me so much when my daughter got sick and I could not meet my movers there. Everyone who works at Life Storage really gave me confidence in people again. Thank you to them all!"
"Let me just start off with thank you so much to Kaelynn and Dominique!! You ladies helped us out when we were in a tight spot. This is by far the best storage facility I've ever had the pleasure of storing. Thank you both for being my rockstars."
"My experience with life storage was refreshingly surprising, I've had prior storage in the past with other facilities and understand how awful and cut throat they can be so I'm very cautious now. At life storage, they understood my skepticism and hesitance and really addressed all my concerns. They were very polite, friendly, and I got a very good deal on what I was looking for. Thanks to both Kaelynn and Dominique"
"My name is monica, im not the type to leave reviews for everywhere i go, but today im making an acception. I needed somewhere to store some things and i chose life storage on bell road. I'm very pleased I did. When I arrived I was greeted by two very sweet girls. They were so helpful, knowledgeable, and overall pleasant to deal with. Great price on a great unit and very satisfied. Im not sure how this works and if the girls will be recognized for their outstanding service, but i would like them to know i appreciate everything they've done for me and they have a life long customer. They will come highly recommended. Thank you so much Kaelynn and Dominique. Outstanding job
< < < < <
Sincerlely life long customer,
Monica Richardson"
"I would give this place 0 stars if I could.
During the time I rented there (1 1/2 years) the rent increased from $149 to $199. That's a 33% price increase.
I was there one day in October, nice day, not too hot. I had the door to my building propped open as we were moving some stuff out of the unit. The 'manager' approached us and was very unfriendly. She moved the prop holding the door open right in front of me and the door locked. She proceeded to scold me that I was going to blow the air conditioning unit by keeping the door open. Now it wasn't wide open, it was partially open with a box. Every time one enters the door a code must be punched in. I told her I'd was not realistic to expect people to close the door completely every time they walk through. I opened it and propped it open with a small stick and went about my business. I soon discovered that rats had been in my belongings as I had a handmade pillow half eaten. Upon leaving I stopped at the front and told the staff person about it. I asked where I could toss it and was told they did not have a garbage for customers. Not what one wishes to hear.
Weeks later, a few days into November, after my auto-payment was processed for November, I was in East Mesa and received a voice message asking why my locks were not off my double unit? WHAT???!!
I called back at least 4 times and the manager did not pick up. I canceled my plans for the day and proceeded to travel over 40 miles to the site. I walked inside and two people came in after me. The manager took care of the people that came in after me first.
I asked her what was going on and she said that my contract wasn't renewed. I told her that I didn't end it, to which she responded, I did. WHAT???? On what basis?
She responded 'because I disrespected her and her staff' - the rat incident. Are you kidding me? They took my money and then disabled my keypad entry. Now I could not even get into my unit. I banged on the door after my failed attempt to get access to my belongings and she had locked it and disappeared into the back area. She finally came out to the gate and opened it s and said she'd have to check with her manager.
I talked to her manager, who was somewhat more reasonable, but at the same time this whole thing was a disgraceful act of prejudice and still leaves a foul taste in my mouth. I had large valuable pieces of furniture remaining in the unit that I had to get out of there. It would have cost hundreds of dollars to get movers again and I was not able to sell them in a short window. I ended up having to give my items away just to get them out of there. I was going to empty the unit within the next 6 months after I had enough time to research an avenue to sell a very heavy granite bar, Thomasville dining set and many other pieces.
This is not how to run a business."
"I wanted to share how great the service was. The attendant at the front desk was very nice and respectful. Im sorry I do not remember her name but it was on Thursday November 21ST if that helps. The rental process was very smooth. Friendly and courteous service. Great and clean space. Everything was great"
"So , I have been beyond blessed with the assistance with my storage needs here, at this Life storage location.
Dominique and Kaelynn and Kerry have offered world class customer service.
The prices were best that I have found anywhere .
I appreciate the space and value that each of these representatives placed for me individually!
If future storage services are needed AND THIS STAFF IS HERE , I will gladly return here !
I am thankful that they explained all prices and fees and any pro rations as well as any specials when I was inquiring!
Thank you again !"
"RECENTLY HAD THE OPPORTUNITY TO VISIT LIFE STORAGE ON BELL ROAD IN NORTH PHOENIX TO INQUIRE ABOUT A SMALL UNIT FOR SHORT-TERM RENTAL. WHILE THERE, I MET THE LOVELY DOMINIQUE, THE ONSITE MANAGER...SHE AND HER STAFF HAVE BEEN TERRIFIC TO WORK WITH(AS COMPARED TO MY MOST RECENT STORAGE RENTAL EXPERIENCES!!)THUS FAR. I CAN, AND WILL RECOMMEND HER AND HER FACILITY...THANKS"
"Dominique was a big help, Me and Fiancé just moved from Cali we needed space and she showed us the perfect size. Keep her dont ever let her go =
d Thank you again Ms. Smith very professional."
" 5 STARS 10/10 A must rent! All I can say about Life Storage on Bell Road in Phoenix is great things! 1) Called me ahead of time to make sure staff would be in the office for my schedule. 2) Had paperwork prepared when I arrived. 3) Professional and courteous. Knowledgeable and efficient. 5) My two specialists names are Dominique & Kerry. Great energy and knowledge. I had my reserved unit door lifted and inspected for cleanliness and that it would meet my needs. 6) My items were confirmed and I was provided insurance for them. 7) Popped the gate!! Ms. Dominque opened the gate so I wouldnt have to jump out of that truck! 8) Popped the gate for me BEFORE I got to it when I left cuz they KNEW I was pressed for time!!! 9) Respected my
time and helped me with my lock! 10) Outstanding follow-up. Checked to make sure my needs had been met and to share my experience. Here we are....Thank you, Dominique and all at Life Storage on Bell Road in Phoenix."
"Made a visit to Life Storage and the unit was smaller and Dominique showed me a larger which was really what I needed. Although it was more it met my needs and I was able to get supplies in house at discount. I love the fact I was presented options. Customer service was 5 star as I expected from previous reviews and Dominique did not disappoint!!!"
"I am more than certain that I cannot put enough good things on here to really say how good this place is they work with me whenever my storage unit was too small for the stuff that I had to get me the storage unit right next door to it so the moving from one unit to the next wasn't so tedious as moving into it in the first place it was clean and the staff there are the most amazing people I have ever dealt with in my customer service life"
"I totally agree with everyone else about how awesome the staff is and the cleanliness of the facility! They make everything easy and the process takes mere minutes to complete. HIGHLY recommended!"
"I helped my friend move some items into this life storage. Dominique at the front desk was quick, helpful and professional. She provided quick and excellent customer care. For anyone living close by that needs to store something this would be the place."
"Awesome prices and service!! Dominique was super helpful and super kind! I recommend this storage facility to anyone!! Check it out! Prices can't be beat and A1 customer service!!"
"Dominique assisted from start to finish. She was so helpful, professional and made the process really easy. I really appreciate that she helped give me the best deal and took great care of me and my mom! I couldn't be happier with renting with life storage! They really take care of their customers! Thank you Dominque for your amazing customer service!!"
"Kerry and Dom are fantastic! They were so helpful in trying to find us the right storage unit for what we needed. Dom even went out to our truck to make sure that we didnt get too big of a unit. I appreciate them and they helped ease a very stressful day!"
"I totally agree with everyone else about how awesome the staff is and the cleanliness of the facility! They make everything easy and the process takes mere minutes to complete. HIGHLY recommended!"
"I would highly recommend lifestorage as a great place to store your things. I've had experience with other storage businesses that turned into a nightmare. But at Life Storage my experience was highly refreshing thanks to the help of Kaelynn and Dominique who go above and beyond my expectations of their job responsibilities. They are truly committed to doing an outstanding job and satisfying their customers needs. Thank you"
"I liked the very rapid way I was able to check out and leave to meet the movers at my new home without any delay.
I do wish that there was some type of buy-back of the lock. What will I ever use it for? I don't plan moving again in this lifetime?"
"Definitely worth every star. First off this facility is super new with tons of security features! On top of that the staff was awesome! Super friendly and they have gone above and beyond to help me out on numerous occasions! Thank you for the incredible customer service Dominque!"
"Absolutely BEST customer service! At a time when I really needed some things to go right, Dominique at Life Storage on 20th St and Bell Rd. stepped up in a big way and helped me get the right rental unit at the right price. She was sympathetic to my financial situation and worked to find a solution that fit my needs! Thank you, Dominique for your kindness and patience in helping to make this life transition a little smoother!"
"I just have to say, Life Storage is AMAZING! Everything went so smooth from start to finish. The storage unit reservation online, the rapid rental process, the viewing and the signing, it was all so easy and stress free. The facility is clean and organized with several unit and packaging options, and the cherry on top, their employees are outstanding!! Kaelynn and Alyssa at the front desk
have impeccable customer service skills! They were so friendly, kind, informative, hospitable and thorough. They communicated every detail to me thoroughly and made sure I was familiar with the facility and their operations. They also didn't treat me like I was another number just moving all my junk in, the really cared and made a genuine connection. They have hands down been the best part in my whole moving experience, and I cannot thank them enough for what they've provided me with, thank you!"
"I was looking for short term storage.
Their rates were comparable to other locations.
Their sizes of storage units were more accurate than some other places (more likely to be close to the advertised size).
The office people were pleasant.
They use a special lock that only works for their unit. You have to buy it from them (it is called a lock charge but you do not get that money back even if you want to return the lock and the lock is useless other places).
Their lot was clean but a little on the dark side at night - both inside and out. There are some interior lights but it is hard to see into the unit at night, even enough to confirm you have swept out any larger debris and not left something behind.
The gates are a little confusing, where to put in the keycode and which gate opens (not obvious at all, so find the key pad, put in the keycode, and then look around for which gate opened). Some gates need a keycode to leave, some do not."
"The sign up process was quick and easy. Dominique and Veronica were very helpful and got me squared away. I would recommend this storage facility because of its customer service and quality space!"
"Nice staff, very clean facility. Fully monitored entrance and exits. Competitive value against the other storage options to choose from. Access is not 24-hour, however 10 p.m. should satisfy most."
"Veronica is amazing!! She has been very helpful when transferring from one storage unit to another. These girls who work here are terrific. This is hands down the best storage facility. Many thanx
Joe Bartlett"
"Dominique was extremely helpful. She showed me many different scenarios so that I could get the best deal. She explained to me how the pricing works and how and why it can change depending on the time of year. Very helpful information for making a decision. She really knew her stuff. Walked me around the property so I could see the different units and feel how the AC works in particular areas. All around extremely helpful and a great deal for the price. Wasn't in a rush to get me through. Excellent experience. I was referred here by a family member and I'm glad I rented from Life Storage on E. Bell Road. Great customer service. Great deals. Extremely clean and well-maintained facility. Not the usual issues you get with storage places. A breath of fresh air. Thank you Dominque!"
"Dominique was extremely helpful. She showed me many different scenarios so that I could get the best deal. She explained to me how the pricing works and how and why it can change depending on the time of year. Very helpful information for making a decision. She really knew her stuff. Walked me around the property so I could see the different units and feel how the AC works in particular areas. All around extremely helpful and a great deal for the price. Wasnt in a rush to get me through. Excellent experience. I was referred here by a family member and Im glad I rented from Life Storage on E. Bell Road. Great customer service. Great deals. Extremely clean and well-maintained facility. Not the usual issues you get with storage places. A breath of fresh air. Thank you Dominque!"
"Katelyn was very helpful for all my needs. Definitely come down to see her. She is AWESOME and even helped us post our items we were selling on let go!"
"Continued to bill me even though I moved out of the storage unit in November. Wouldn't use them again. When I spoke to dominque she hung up on me because I said they were closed on the day I moved my stuff out and wasn't able to come back cause I live far. I called a few days after I got my stuff out. I told them I didn't need the unit and I moved my stuff out November 27th. I now have a 538 dollar bill over a unit that I haven't used since November."
"I'm going to start by saying THANK YOU to Dominique, Veronica and Kaelynn in the front office of Life Storage #220!
I found myself in a tough situation with the previous home I had been living in for 6 years. The home owners had a bad split up and I happened to be the friend that found himself caught in the middle of a fast home sale amongst other drama.
Dominique, Veronica and Kaelynn showed compassion towards what was a unique situation for me and helped me out in every way they could. They helped make my moving process so much easier which in turn took a LOT of the stress off my shoulders.
Once again thank you Dominique, Veronica and Kaelynn. You 3 are the best, and the next time that I have to move I will remember Life Storage and come back.
~Jeremy"
"Dom and Veronica made storing our belongings an easy and seamless transition. The facility has easy access, great hours. We would use Life storage at 19st and Bell again without hesitation!"
"If you're searching for a great storage facility, look no further! Life Storage has been amazing for us. We moved an entire house worth of furniture and personal items from the east coast to one of their storage units. It was a huge move, but these guys made it so much easier. The facility is immaculately clean, maintained and monitored. The unit is accessible, but also completely secure. It's also climate controlled, which as anyone in AZ would know is critical. And it's affordable! We were so impressed with them that we have added a second storage unit in the same facility. Charles and Brian are great guys and we would highly recommend working with them! We can't say enough great things!"
"Highly recommended! Hands down best customer service experience! Kaelynn and Dominique were super friendly, professional and knowledgeable. They made my "storage-renting" experience painless, quick and easy. Very helpful and efficient! Prices are right (got one month free and they peeled me to wave application fee by filing online), place is well managed and taken care of!"
"Had an amazing experience at life storage. Kaelynn was extremely professional and has impeccable customer service skills,. Highly recommend using life storage for all your storage needs."
"Veronica, Kaelynn, and Dominic provided the perfect rental experience. They were pleasant to do business with. I left my belongings with a feeling that they'd be safe and secure. I high recommended doing business with this location."
"Visted my sister Veronica gatewood today to look at a few spaces and i would highly recommend this place also dominique and kaelynn they do a great job running this storage facility !"
"The team at Life Storage on East Bell made my move to a locker easy- breezy. As a single, old lady I was feeling overwhelmed by having to move but the help I was given made the whole event nearly enjoyable. The business is clean and the office staff is most friendly and helpful.
I knew exactly what I'd be paying for---no hidden charges.
Thanks Dominique, Veronica and Thomas! Carol L."
"One of life's biggest pet peeves is definitely moving but not when Miss Dominique Smith makes life easy for you!! Appreciate her for being transparent with the entire process and making it a simple and smooth process!!"
"I have been renting with this company for about 1 year Kaitlyn and Dominic are amazing people. I would recommend this place for all of your rental needs. Kind,Friendly, courteous and understanding. This store is clean with easy Access."
"I am delighted to provide a review of this Life Storage at 1928 E Bell Rd...was using a spare bedroom for storing at my Mom's house and when she passed in July we began revamping for sale and I needed a storage facility. 2 family members had used Public Storage near me at Utopia and Cave Creek, had nothing good to say about it and the clincher for avoiding them were the very negative Yelp reviews. I'll spare readers on specifics for LS but want to provide a few key words...HONESTY, immaculately clean, easily accessed, SO reasonable (10x10 air conditioned inside for $105/mo.), bonus features like use of their truck for a day (gratis) if needed and most importantly, Danielle and Kaelynn's friendliness, efficiency and completely thorough disclosures and a caring follow-up. I feel completely safe and satisfied with my choice and highly recommend them to you."
"My husband and I are pleased with the service we experienced. Veronica, Kaelynn and their manager Dominique exceeded our expectations and made the process of renting seamless."
"Doug was very courteous and knowledgeable. He took us on a tour of the property and listened to our requests for what we needed. Everything was so clean - we didn't need to see other storage spaces, we decided right there we wanted Life Storage. "
"Showed unit types and gave a set figure before I decided to accept unit. Considered price and keep distance from my home before renting. Unit manager was deciding factor to rent from you!"
"I have had this space at your property for 8 years. You have ALWAYS kept this property in top condition and made it feel like a safe and clean place to keep my goods.
I am very happy I chose Life Storage."
"I was moving from a 10 x 10 into a 10 x 5 unit. Everything went smoothly and was given credit for moving a few days early toward the smaller unit. Thank you."
"I was along time customer before I just recently needed a storage again only came back to the storage on 20 th street and bell rd great people don't get rid of them"
"Doug who is on front desk was without a doubt one of the most considerate person Efficient people I have ever encounter in a people service arena
You should be proud to have a employee like Doug as the public face of your organization "
"A few friends had use Uncle Bob's [Life Storage] way back when and told me of their experiences, therefore I had rather high expectations all of which were met."
"I rented from you for 10 years, and she is well taken care of for the entire time. Complete honesty and professionalism. Very clean and neat and helpful. Thank you also for your service."
"Overall, a very pleasant experience. Manager, Doug, has done a great job representing the Uncle Bob's [Life Storage] brand and keeps the the property very clean."
"We are very happy with our decision to use Uncle Bob's [Life Storage]. Bob's was the first place we looked at, but the price seemed a bit high, so we decide to shop around. We went to a second location later that day and the second we walked into their storage facility, we knew we needed to go right back to Bob's! Bob's was worth the few extra dollars a month for a better lit, more secure feeling facility.
"
"I was impressed with how clean the facility was kept. That means a lot to me. It didn't have that horrible musty smell that I associate with most storage facilities. "
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Phoenix and Andrew Estates
Our self storage facility on East Bell Road is located west of the Piestewa Fwy, between N 20th St and N 18th St, near Grover's Basin Park. Click here for directions to this Life Storage.
At Life Storage Facility #220, we offer great property security systems and clean, affordable storage units to rent for the residents of Andrew Estates, Alhambra, Paradise Valley Village, Windsong, and other neighborhoods in Phoenix, AZ. Call us with questions, reserve online, or click here to compare other storage units in Phoenix.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 5:00 am - 10:00 pm
Tuesday: 5:00 am - 10:00 pm
Wednesday: 5:00 am - 10:00 pm
Thursday: 5:00 am - 10:00 pm
Friday: 5:00 am - 10:00 pm
Saturday: 5:00 am - 10:00 pm
Sunday: 5:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
