*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Phoenix, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"I liked the very rapid way I was able to check out and leave to meet the movers at my new home without any delay.
I do wish that there was some type of buy-back of the lock. What will I ever use it for? I don't plan moving again in this lifetime?"
"My husband and I are pleased with the service we experienced. Veronica, Kaelynn and their manager Dominique exceeded our expectations and made the process of renting seamless."
"Doug was very courteous and knowledgeable. He took us on a tour of the property and listened to our requests for what we needed. Everything was so clean - we didn't need to see other storage spaces, we decided right there we wanted Life Storage. "
"Showed unit types and gave a set figure before I decided to accept unit. Considered price and keep distance from my home before renting. Unit manager was deciding factor to rent from you!"
"I have had this space at your property for 8 years. You have ALWAYS kept this property in top condition and made it feel like a safe and clean place to keep my goods.
I am very happy I chose Life Storage."
"I was moving from a 10 x 10 into a 10 x 5 unit. Everything went smoothly and was given credit for moving a few days early toward the smaller unit. Thank you."
"I was along time customer before I just recently needed a storage again only came back to the storage on 20 th street and bell rd great people don't get rid of them"
"Doug who is on front desk was without a doubt one of the most considerate person Efficient people I have ever encounter in a people service arena
You should be proud to have a employee like Doug as the public face of your organization "
"A few friends had use Uncle Bob's [Life Storage] way back when and told me of their experiences, therefore I had rather high expectations all of which were met."
"I rented from you for 10 years, and she is well taken care of for the entire time. Complete honesty and professionalism. Very clean and neat and helpful. Thank you also for your service."
"Overall, a very pleasant experience. Manager, Doug, has done a great job representing the Uncle Bob's [Life Storage] brand and keeps the the property very clean."
"I was impressed with how clean the facility was kept. That means a lot to me. It didn't have that horrible musty smell that I associate with most storage facilities. "
"We are very happy with our decision to use Uncle Bob's [Life Storage]. Bob's was the first place we looked at, but the price seemed a bit high, so we decide to shop around. We went to a second location later that day and the second we walked into their storage facility, we knew we needed to go right back to Bob's! Bob's was worth the few extra dollars a month for a better lit, more secure feeling facility.
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"I had an emergency and running behind on my bill, it is Christmas and they were willing to work with me so I could get my Christmas tree out of storage. I so appreciate how the staff is so willing to work with me in my time of need."
"For the first question, you need a DOES NOT APPLY option. I never see staff when I go to my locker.
One small thing: I thought I had submitted my payment for November, but obviously did not. I got a past-due notice and a late fee of $12.40. I have since set up my rent for automatic payments (as I should have done long ago). Completely my mistake; however, as a good customer since April of 2014, you decided to refund the late fee I would be most appreciative. Thanks."
"I was treated very well upon arrival. The process was simple and quick and on a rainy day the manager kindly let me use his personal umbrella to retrieve some things from my storage unit."
"Customer service is great!
I was concerned after a couple of days returning to my storage unit and to see the amount of dust accumulating on my items. Perhaps the seal on the door bottom needs replaced."
"The only issue we had was when we rented the truck. Apparently a cash depost was required. As most 21st Century consumers, I do not carry large quantities of cash, rather I use electronic forms of payment. The associate eventually took my credit card as the deposit, but I think this policy should be changed. Few consumers use case now days and it is a big hassel factor to get cash. "
This facility offers moving van or truck rental to help make your move easier. You'll get the vehicle rental at a discounted rate with any new storage rental.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements.
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Phoenix and Andrew Estates
Our self storage facility on East Bell Road is located west of the Piestewa Fwy, between N 20th St and N 18th St, near Grover's Basin Park. Click here for directions to this Life Storage.
At Life Storage Facility #220, we offer great property security systems and clean, affordable storage units to rent for the residents of Andrew Estates, Alhambra, Paradise Valley Village, Windsong, and other neighborhoods in Phoenix, AZ. Call us with questions, reserve online, or click here to compare other storage units in Phoenix.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental