Storage Units near Andrew Estates in Phoenix, AZ 85022

"I have used this facility a number of times in the last ten years for two main reasons:  1 - The ability to drive right up to your door and load and unload. This is a huge advantage compared to other units where you may have to put things on a cart and move them a considerable distance to get to your unit and  2 -  The 24/7 access to your unit. Because of prior experience, I knew exactly what size unit I needed for my current use. They did not have one available so I took a smaller unit and asked to be put on a wait list for the next bigger size. I was concerned about this because such requests are often ignored. Not the case here. I received a call within a week telling me the size I wanted had just become available. I was able to move to the size I needed the next day. Thank you Sanya and Tom for the excellent service."

"Good customer service! Clean and neat grounds."

"Kelly was outstanding provided me top level service and was so quick too."

"Amazing staff and great service. Clean property. Dominique and Sarah were both extremely helpful"

"I had to move my stuff last minute from Tempe to North Phoenix! After countless efforts to find the right storage facility I finally came to life storage on 20th st and Bell rd. Let me just start off with a big thank you to Dominique and Sarah! They made my huge stressful move into something so simple as signing and paying! They both helped me pick the PERFECT storage for all of my things! Thank you so much Dominique and Sarah! You both are amazing."

"Get place great customer service"

"Good prices and never had an issue!"

"I was in need of a storage unit after not finding an apartment in time. I signed up and got the keys very easily the next morning. Both employees were very nice and great to chat with."

"Sara is the best at the Bell Rd location. I explained my situation and she helped me find the best deals."

"Keeping my things safe. Girls in office are great"

"Dominique helped me out this morning! It was a quick, no hassle process to get me a perfect ground floor unit. I am very pleased with my experience and customer service and will definitely recommend this facility!"

"Sarah was the best and great, she made it simple and easy and honestly I will always come here to store anything, come see her cause she is great"

"Share was very helpful and gave me and my boyfriend a easy, stress free, even fun run down and got us a great unit for a good price!"

"Dominique, Sarah and Andrew were a great team to work with! Easy and very nice staff! Explained everything thoroughly!!"

"I stopped in for some information about renting a storage space, Sarah was extremely polite and ready to help! I look forward to becoming a customer with life storage!"

"Dominique Smith helped me get this organized and it was quick and easy"

"Seriously hands down best service ever! They went above and beyond and I couldn’t have been more happy with the ease and affordability of renting from them. Thanks again to Dominique and I believe her name was Tasha or Tanya? 😬"

"Awesome staff!! Store manager Dominique was great!!"

"Fast easy! And love that the lock are different can know which key it is to establish which one it is. Domonique was amazing got to my unit I was in and out! Would definitely recommend and it’s online plus hours are amazing then other storages"

"Clean facilities and they have little hand carts for you to use."

"Dominique was amazing! She was super helpful and answered all of our questions when we signed up! I would definitely recommend this LifeStorage to my friends and family!"

"Great service quick and easy"

"Dominic is amazing and has a great personality! She helped us out and answered my many questions with a great attitude! Best ever!"

"Im just here for the storage wars"

"Great customer service! Dominique and Veronica are very nice and easy to work with especially when navigating a stressful sudden move and needing to find a storage unit ASAP. My father has rented many storage units from other places over the years and hasn’t gotten great customer service so I highly recommend this store!"

"Excellent customer service! Location is very nice, prices are fair and they offer online monthly payment options- very convenient!"

"Monique was great.  Open and honest transaction and quick follow up.  Mahalo for a great storage start!"

"Dominique was very helpful in directing us to find the best place for storage!! ❤️😏"

"Extremely warm and enviting staff, love them..... Place is always clean and well organized, I feel safe. Great job, keep up the good work 🥰💯"

"We live just down the street from life storage which is convenient. Dominique was extremely friendly and helpful with all our questions regarding the correct storage size we needed and helped us pick the right one to fit our needs. Very straightforward and down to earth about everything!"

"Kelly was great! Very professional and got us in an out quick. Very good experience. Thanks again!"

"Dominique Smith has the best customer service I've ever seen, extremely personable, nice, helpful and made this process of getting a storage unit extremely easy I appreciate you guys and thank you"

"Everything we needed just when we needed it. Dominique is the best! Super friendly and a pleasure to work with. Give this chick a raise."

"Store Manager Dominique and Associate Manager Veronica are amazing. For any of your storage needs and packing needs definitely come take a visit to these lovely Ladies! Always a smile whenever I need anything! Thank you to Dominique and Veronica for everything!"

"Great experience!!!! Customer service was excellent and very professional. I was helped By Veronica she was pleasantly patient and very knowledgeable. I highly recommend their services!!!!!!"

"I would give no stars if possible. At first thought it was great place with great staff but then when something is misunderstood or unaware of then that changes. The staff will not be forthcoming with the whole truth just to save their own self. Worst experience with people whom have no integrity."

"You think about the maintenance of storage places but u do not think bout what really goes into it. Now I do I was at mine for a long part of the day last wk and I kept seeing Veronica run frm pullin weeds to cleanin the locker doors to the office and back out. I give it to these guys cause man! Way to go!"

"Dominique was very personable and informative! Couldn't have asked for a better tour, she knows her business to the T! Thank you Life Storage for having such a well rounded staff and Thank You Dominique for being the best part of Life Storage during this time of chaos and uncertainty because of covid-19!"

"Dom is Bomb.com! Absolutely amazing service every time. I was looking to switch into a new sized unit and was placed on a waiting list. She has been on top of her game by letting me know each time a new unit becomes available. It’s nice to know that the level of customer care and service it top notch."

"Thank you Dominique! Great customer service and rates. Super close to my area of business so easy access is a plus"

"Dominique Smith was such a huge help with everything and explaining pricing. She’s extremely friendly and polite and I would recommend anyone who needs a unit to come see her! Thank you very much Dominique!"

"Nice facilities"

"Agree with other satisfied customers. This life storage is awesome with human kindness. Very hard sometimes to find. So very appreciated."

"Dominique was very helpful and professional. Always happy with the service delivered by her. Keep it up guys"

"Dominique provided 5 star service. Very nice, and she had all the answers to my questions. Thanks so much for your help Dominique!"

"Great customer service, well secured, and very clean!"

"Great facility! Clean and very well kept. Dominique is awesome! She is fast and efficient and a pleasure to deal with. I would definitely recommend this location and Dominique."

" Brian Zazueta 1 review 11 minutes ago the property manager was effective direct and not some corporate robot like some "PuHoo All" storage places ... AND her hair looks nice and her face is very pretty"

"the property manager was effective direct and not some corporate robot like some "PuHoo All" storage places ... AND her hair looks nice and her face is very pretty"

"Veronica was professional and helpful every step of the way from move-in to move-out. The service she gives is EXCELLENT and means the world to her customers! I have had employees of my own and know quality plus management potential when I see it. At the least a promotion to management and her own store must be in the cards for this woman, otherwise I'll have to headhunt her away from Life Storage and add her to my own operation."

"Awesome customer service!! Clean, professional, and secure! I forget the name of the woman who helped us on 1/31 around 12pm, but she was amazing. I had just come from an awful experience with Public Storage company (they had poor customer service, and tried to put me in a unit that was a full 20% smaller than advertised). But, the woman who helped us here was so empathetic and worked hard to make our sign up process Easy and pleasant. And the unit was actually the advertised size, and we are even saving a couple of dollars a month!"

"Easy to get in and out when needed"

"Clean, convenient, economical and the security is perfect."

"Customer Service was amazing. I am glad I stopped in. Dominique was kind and very helpful. She helped me through the process and made it simple when I was having difficulties online trying to figure out how to rent a unit. She was very relatable and made the environment more relaxed allowing me to focus on the actual unit that fit my needs."

"We switched from U Haul storage to Life Storage over a year ago when we moved out of state to Huntington Beach, CA. After a few months, we had to cancel our debit card due to a lost wallet. I called the office to put another card on file and was told we had to either come into the store or go online account to do so.  We aren't going to drive drive 350 miles to put a card on file, so we logged into our account and tried to sign up. After multiple attempts, we had no success getting the payment on file. We have made several calls to the local Phoenix location and to the headquarters in New York. In each instance, a totally incompetent "Customer service rep / manager" claimed that they have no record of us trying to set up auto pay and basically called us liars. Because of this, the account billing has been one month behind, not due to a lack of effort to pay on our part, but because of the total incompetence of Life Storage staff and their broken system. During my final conversation with a rep at their NY headquarters, I asked them to remove one of the two late fees as a show of good faith. (It is only ten dollars, but it is the principal)  They refused, and replied that I was welcome to go to another storage company. So we will go back to U-Haul's exemplary customer service. It is worth the extra money! Lesson learned: you get what you pay for."

"Great customer service and very secure!"

"Life storage was a clean facility they were very friendly and helpful especially since I'm computer illiterate it was very helpful in the process of moving and needing a place to store my things everything was safe and secure I never worried great place to store things if you need to and the prices are really well considering other places I had chosen to look at"

"Great facilities just they always ha e issues with there gates"

"Very friendly and helpful! From starting my reservation online to finishing up at the office, everything was quick and smoothe!"

"Dominique and Veronica will make you feel comfortable from the moment you call them or visit their office at Life Storage. They have excellent listening skills and will accommodate the space that you need and do so without pressure. They are versatility and cheerfulness are quite evident throughout their transactions. I can’t thank them enough for the outstanding service and dedication to their work!"

"Dominique was amazing. Helped me out right away!! I came in last minute but she was so helpful and friendly"

"Dominique was helpful to both me and my wife. She took us over to our storage and showed us how to open close and lock it!"

"nice people at the office"

"I am certain that my items in storage are well taken care of at Life Storage because Veronica and Dominique have the place running like a well-oiled machine! They were courteous at check-in and are very aware of all motion going on at this facility. These ladies know how to run a business!"

"Property manager very polite and friendly prices were great includes moving truck or van for new customs. But do need $$ deposit you do get back. Book online for discounts"

"Dominique was a great help. She was quick to help with all of my needs and flexible in making sure that I had found exactly what I was looking for."

"If you need storage in the area speak to Dominique!  She is friendly, professional, responds quickly, and can assist you with any of your needs.  Rented two units and she was more than accommodating to meet my needs on short notice.  Thank you Dominque...you are awesome!"

"I really liked this place at first. The staff were nice. Seemed quiet and well secured until someone cut the chain on the back gate and caused several hundred dollars worth of damage to my trailer with bolt cutters that wouldn’t cut the locks off. Fortunately I backed it against a tree so they could get the door down to take what was inside. Is there no security at this facility? No cameras? I’m really disappointed not in the fact that the trailer was broken into. I was dissatisfied with the method in which it was handled. Looking for a new place..."

"I am posting the same review as I did on Life Storage.com Store #220: Thank you Dominique Smith at Store #220!  You called me back the same day on 08/26/20 to tell me that a 10x10 climate-controlled unit just became available!  As I have said before, your customer service and positive attitude made me feel confident in storing my belongings with Life Storage.  I would definitely recommend you/Life Storage to others!  Cynthia G."

"Thank you Dominique Smith at Store #220! You called me back the same day on 08/26/20 to tell me that a 10x10 climate-controlled unit just became available! As I have said before, your customer service and positive attitude made me feel confident in storing my belongings with Life Storage. I would definitely recommend you/Life Storage to others!"

"Friendly staff! Love the convenience of online services. Clean and secure environment!"

"Employees are helpful but prices are bit high. My rent went up after only 6 months."

"Awesome service"

"She was the sexiest front desk lady I’ve ever seen in my life"

"Best experience ever"

"No issues, friendly staff."

"The facility is fine and up to now I have been satisfied (not with the price increases!).  However, today it felt very hot in the facility.  They call it "temperature controlled." which means they cool it down a bit.  Thermometer in my unit area registered at 80 degrees.  When I gave courteous feedback to the desk person, she said they keep it between 78 and 82, and was not gentle or appreciative of my feedback and when I asked if she could mention it / run it up the flagpole, she was not kind or considerate.  How hard is it to recognize, acknowledge, and thank these days?"

"Dominique at Public Storage is an awesome person! She is kind, courteous, thoughtful, and has a caring demeanor. The indoor, climate-controlled facility is very clean. I would recommend this location to anyone looking for a good storage facility!"

"Super friendly and professional. Dominique was very helpful and I’d recommend this place to anyone needing A storage unite."

"Had a storage here for 2.5 years that was just okay but when I moved out of it in the evening the next morning my account was closed. I thought I had to schedule a move out because thats what I says in the contract but apparently not. They must have superior ways of knowing when a customer moves out of their storage unit, not even 24 hours later I get the email thanking me for my service. I didn't even have to call them or let them know anything. It just seemed strange that they would do business like this but oh well. I will not be going back."

"I've been a costumer of life storage for 2 years now and i have nothing but great things to say. All my items were safe and secured and when it was time to cancel Dominique (I apologize if I spelt it wrong) worked with me as best as she could to accommodate my needs. I will definitely be choosing them when I need extra space again! Thanks guys, be safe."

"They are so very cool here. The girls actually have common sense. I rarely seen attribute these days."

"I don't use storage facilities very often anymore. I moved back into Phoenix and needed a safe and secure place to store my trailer. My usual places were booked full so I started my search on the internet and found Life Storage #220. They were very pleasant, courteous, and professional from the beginning. No deposits were required and a space was reserved for several days. When I arrived the day before I was supposed to be there, they said no issues. I was greeted promptly and professionally. I was offered water, and taken to the lot where I was to park my trailer. There were actually two spots and the manager offered me either spot. One was definitely more convenient than the other so I changed spots with no issues. I would highly recommend this facility and the staff at this particular location."

"Dominque was really friendly and she was quick at her job too. Her sympathy and caring personality made me feel welcomed."

"Staff is great!"

"If you want piece of mind knowing your belongings are safe....than look no further!"

"Little on pricey side but good. Offer shredding service as well."

"I would like to state: I have the highest regard and respect for Dominique Smith and the other members of her staff and has more than earned and deserves my highest recommendation. It was a rushed and stressful time and situation and Dominique, without question, made the situation accommodating and comfortable. Serious issues and problems arose during the moving-in process and Dominique resolved every aspect to ensure a successful outcome and did it in such a calm and professional manner. I most greatly appreciate everything she did for me. Sincerely, JMichael T."

"I picked this location due to the great reviews and it did not let me down.  Luke and Brian made it a quick and easy check out and return and the equipment was spotlessly clean.  Would highly recommend and will use again!!"

"I just started using Life Storage and it has been a wonderful experience. Dominique is an absolute delight!"

"Dominique was amazing from the time she picked up the phone when I was needing to store my car. Great communicator and a painless experience on the day I moved my car in."

"The place is clean and the staff here are very nice."

"This place is awesome. Great rates, super helpful. I mean super helpful and Dominique is the best. We will continue to store our items with this company for as long as we need storage"

"From the first time of walking into the office the staff has been welcoming. Recently I had to upgrade to a larger unit and the transition was smooth. That day was abnormally hot and the staff several times asked if I needed water. It was nice to see staff concerned with others. Thank you!!"

"Dominique went above and beyond good customer service.  I had to wait for the movers and she was very friendly to talk to while I waited.  And she allowed me to wait in the cool of the office even though the movers were late."

"Dominique went above and beyond good customer service."

"I really didn't plan on renting when I went, but the professionalism and cleanliness of the facility helped change my mind! The ladies were wonderful and were very fast at processing my order for a rental! Thank you very much for making my moving experience a "breeze!""

"I really enjoyed Dominiques customer service. She was very friendly and gave us alot of information needed. The office was clean and so was the property when she showed us our unit.."

"Ok place, gate failed. Took 30 days to fix, had to climb over gate to get in to access my business vehicle, due to very poor phone support. Had to call in while at gate to get it opened, on hold too long. Fixed now. Probably ok if you don't need immediate access to stored items. Nice people."

"Dominique, the store manager, was amazing! I had to get storage unit in the midst of this covid-19 stuff and she kept the place immaculate, which made me feel safer. She took great precautions to protect herself and her customers. She was friendly and informative, professional and yet personable too. I'm confident I made the right decision in using this location. Thank you Dominique!"

"Hi!! I have to leave a review because I'm so impressed! I've had a storage units with Life storage for many years now and I love it. I especially love the unit Manager there! Dominique is a life saver!! She helps me stay on tract with my rent and I'm such a pain!! I am late with my rent, a lot and she doesn't get annoyed, keeps her cool every month. She has been so helpful and her patience is wonderful. I really appreciate that so I want to let her know and for everyone out there needing to rent a space you should know that renting here is A+++! She is exceptional to work with and she makes the process so much easier and less stressful, I promise!! Love this place and Dominique you are the bomb!! Lol"

"This place was amazing! The customer service was outstanding! From the moment I was connected on the phone to the moment I walked into the office I felt well taken care of! They offered me water, gave me a tour on a golf cart, and made sure I was comfortable! They also made the paperwork process super quick and easy! I will definitely use them in the future!"

"i had intended to write a review and express how thankfull my friend and i are to have met dominique. she is awesome, finally our belongings will be treated with care until we can settle in to a new place. the last two facilities were filthy, the employees knew less about the property than many of the tenants , and our unit was broken into. needless to say we lost some very important items leaving us with only our memories. the minute i met Dom, i knew no bs was going to be taking place. shes hands on knows every detail of her property,  and really cares about how she maintains her charge. thanx dominique, jill and rachel # 224. youre the greatest."

"Great customer service until you give notice the manager rude threatening to send me to collections the next day if her key is not there by 6. 30 days before collections. You aske for her bosses name she will repeat im the manager. Rude, rude"

"Kaelyn was abaolutely wonderful. Not only was she kind and had amazing customer service, she was also so relatable and just friendly. She made the experience easy and answered all our questions."

"U get 3 keys and there are supposed to be no other copy's or master keys.. That's complete bs. I was playing my drums for 10min or so during each visit to my storage where I wld place my sticks on the snare when finished until I show up one day and there's no sticks, ANYWHERE.."

"Rented a 10x10 from these guys couldnt be happier! Awesome staff awesome service nice clean safe facility. I highly recommend LifeStorage if you need a place to store your valuables =M"

"This facility is a safe, friendly place to store your goods, whether downsizing or moving. Staff is efficient, professional and courteous. I highly recommend this Particular Life Storage. Gloria is a Gem of an Employee. She was instrumental in helping me during a difficult time. Thanks to all. Your diligence and professionalism is much appreciated. Happy Customer"

"LIFE STORAGE exceeded all of our expectations. From the time Monique checked us in and informed us in detail of everything we needed to know and what options were available, we found her professional expertise combined with genuine friendliness exemplified the high quality of the storage facility. It is spacious, immaculately clean, very secure - I always felt very safe being there even when I was alone. I visited four other storage facilities before deciding on LIFE STORAGE and none of them met the price and quality of this facility on Bell road."

"I have had a great experience with all the staff at Life Storage and especially their manager! They helped me so much when my daughter got sick and I could not meet my movers there. Everyone who works at Life Storage really gave me confidence in people again. Thank you to them all!"

"Facility is very clean, friendly staff, and the on sight moving van is a big time saver."

"Dominique and Kaelynn are fantastic!!"

"Let me just start off with thank you so much to Kaelynn and Dominique!! You ladies helped us out when we were in a tight spot. This is by far the best storage facility I've ever had the pleasure of storing. Thank you both for being my rockstars."

"My experience with life storage was refreshingly surprising, I've had prior storage in the past with other facilities and understand how awful and cut throat they can be so I'm very cautious now. At life storage, they understood my skepticism and hesitance and really addressed all my concerns. They were very polite, friendly, and I got a very good deal on what I was looking for. Thanks to both Kaelynn and Dominique"

"My name is monica, im not the type to leave reviews for everywhere i go, but today im making an acception. I needed somewhere to store some things and i chose life storage on bell road. I'm very pleased I did. When I arrived I was greeted by two very sweet girls. They were so helpful, knowledgeable, and overall pleasant to deal with. Great price on a great unit and very satisfied. Im not sure how this works and if the girls will be recognized for their outstanding service, but i would like them to know i appreciate everything they've done for me and they have a life long customer. They will come highly recommended. Thank you so much Kaelynn and Dominique. Outstanding job <<<<< Sincerlely life long customer, Monica Richardson"

"Very clean lot, extremely professional and friendly staff. Ask for Dom."

"I would give this place 0 stars if I could. During the time I rented there (1 1/2 years) the rent increased from $149 to $199. That's a 33% price increase. I was there one day in October, nice day, not too hot. I had the door to my building propped open as we were moving some stuff out of the unit. The 'manager' approached us and was very unfriendly. She moved the prop holding the door open right in front of me and the door locked. She proceeded to scold me that I was going to blow the air conditioning unit by keeping the door open. Now it wasn't wide open, it was partially open with a box. Every time one enters the door a code must be punched in. I told her I'd was not realistic to expect people to close the door completely every time they walk through. I opened it and propped it open with a small stick and went about my business. I soon discovered that rats had been in my belongings as I had a handmade pillow half eaten. Upon leaving I stopped at the front and told the staff person about it. I asked where I could toss it and was told they did not have a garbage for customers. Not what one wishes to hear. Weeks later, a few days into November, after my auto-payment was processed for November, I was in East Mesa and received a voice message asking why my locks were not off my double unit?   WHAT???!! I called back at least 4 times and the manager did not pick up. I canceled my plans for the day and proceeded to travel over 40 miles to the site. I walked inside and two people came in after me. The manager took care of the people that came in after me first. I asked her what was going on and she said that my contract wasn't renewed. I told her that I didn't end it, to which she responded, I did. WHAT???? On what basis? She responded 'because I disrespected her and her staff' - the rat incident. Are you kidding me?  They took my money and then disabled my keypad entry. Now I could not even get into my unit. I banged on the door after my failed attempt to get access to my belongings and she had locked it and disappeared into the back area. She finally came out to the gate and opened it s and said she'd have to check with her manager. I talked to her manager, who was somewhat more reasonable,  but at the same time this whole thing was a disgraceful act of prejudice and still leaves a foul taste in my mouth.  I had large valuable pieces of furniture remaining in the unit that I had to get out of there. It would have cost hundreds of dollars to get movers again and I was not able to sell them in a short window. I ended up having to give my items away just to get them out of there. I was going to empty the unit within the next 6 months after I had enough time to research an avenue to sell a very heavy granite bar, Thomasville dining set and many other pieces. This is not how to run a business."

"Good place to going you need storage I guess."

"Dom was incredibly knowledgeable and sweet! Did everything with ease would recommend just based on her customer service!"

"I wanted to share how great the service was. The attendant at the front desk was very nice and respectful. Im sorry I do not remember her name but it was on Thursday November 21ST if that helps. The rental process was very smooth. Friendly and courteous service. Great and clean space. Everything was great"

"Wish I could access my storage unit after 10pm when I get off work."

"So , I have been beyond blessed with the assistance with my storage needs here, at this Life storage location. Dominique and Kaelynn and Kerry have offered world class customer service. The prices were best that I have found anywhere . I appreciate the space and value that each of these representatives placed for me individually! If future storage services are needed AND THIS STAFF IS HERE , I will gladly return here ! I am thankful that they explained all prices and fees and any pro rations as well as any specials when I was inquiring! Thank you again !"

"Great staff and wonderful facility to store your belongings and feel safe about doing so here."

"RECENTLY HAD THE OPPORTUNITY TO VISIT LIFE STORAGE ON BELL ROAD IN NORTH PHOENIX TO INQUIRE ABOUT A SMALL UNIT FOR SHORT-TERM RENTAL. WHILE THERE, I MET THE LOVELY DOMINIQUE, THE ONSITE MANAGER...SHE AND HER STAFF HAVE BEEN TERRIFIC TO WORK WITH(AS COMPARED TO MY MOST RECENT STORAGE RENTAL EXPERIENCES!!)THUS FAR. I CAN, AND WILL RECOMMEND HER AND HER FACILITY...THANKS"