Life Storage in Madison, AL

We at Life Storage want to maintain the best storage facilities in Madison, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

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• Jeffrey (Harvest, AL)
  5.0 out of 5

  "Staff has been very friendly and has gone out of their way to ensure that I was provided a clean, safe space in a well lit area. Service has been outstanding. I experienced a problem with liquid leaking from another customer's unit into mine. Joel made sure none of my belongings were damaged and provided me with a different and much nicer unit. Having utilized storage units for many years, I can honestly say that I have never had a better experience with the staff, location, the storage units, and easy, 24-hour access. I would recommend Life Storage to anyone needing extra space. "

  August 10, 2017
• Donald (Madison, AL)
  5.0 out of 5

  "Had a problem with the gate code. Problem was rectified once manager returned."

  July 17, 2017
• Kenneth (Athens, AL)
  4.8 out of 5

  "Excellent business model - thanks"

  June 24, 2017
• Jeff (Madison, AL)
  5.0 out of 5

  "Very helpful in understanding my needs and then showed me the recommended space. Then let me decide if this was the right space for me. "

  April 26, 2017
• Ashley (Madison, AL)
  5.0 out of 5

  "the office person was very helpful "

  April 20, 2017
• Anonymous (Huntsville, AL)
  5.0 out of 5

  "Crystal went above and beyond in assisting me!! She is the reason that I am so satisfied with my experience. There needs to be more Crystal's in the service industry. "

  February 23, 2017
• Alton (Madison, AL)
  5.0 out of 5

  "outstanding"

  January 24, 2017
• Lara (Madison, AL)
  5.0 out of 5

  "I was surprised at how quickly and efficiently they took care of my issue today. Also, I am impressed with how they helped me navigate your website. thank you!"

  September 16, 2016
• Orlando (Madison, AL)
  5.0 out of 5

  "Jason was ALWAYS helpful and courteous and willing to help and provided information without us having to remember to ask every thing we would need to know "

  July 24, 2016
• Ronald (Madison, AL)
  5.0 out of 5

  "I really thought the storage experience would be more difficult. You guys made it easy and the rates seemed reasonable. The property was very well maintained."

  July 23, 2016

• Morgan (Madison, AL)
  5.0 out of 5

  "All associates were welcoming and friendly. All of my questions were answered intelligently and clearly. I appreciated how knowledgable the associate was. The unit was clean and amazing as well as exactly what I needed. I was afraid the unit for too small for my needs but it was perfect and all thanks to the amazing advice and expertise of the associates! Thank you so much"

  July 26, 2017
• Donna (Madison, AL)
  5.0 out of 5

  "Exceeded my expectations by going above what was expected...Joel is a customer focused manager!"

  June 27, 2017
• Boyd (Madison, AL)
  5.0 out of 5

  "first time I used a self storage and had an awesome experience! thank you!"

  May 23, 2017
• Richard And/Or Dee (Madison, AL)
  4.9 out of 5

  "What more could I add? "

  April 26, 2017
• Theresa (Hamilton, AL)
  5.0 out of 5

  "Excellent customer service!"

  February 23, 2017
• Angelina (Madison, AL)
  5.0 out of 5

  "Great customer service!"

  February 18, 2017
• Barbara (Huntsville, AL)
  5.0 out of 5

  "The whole process of renting a storage space was quick and easy. The associate was very friendly, helpful, and knowledgeable. She showed us the unit, answered our questions, and gave us complete instructions along with the access code. We are very satisfied customers!"

  November 14, 2016
• Linda (Gulf Shores, AL)
  4.7 out of 5

  "I wish the rates could be a little lower. But then quality doesn't come cheaply."

  July 27, 2016
• Francis (Owens Cross Roads, AL)
  5.0 out of 5

  "Great place to store."

  July 23, 2016
• Elizabeth (Madison, AL)
  4.2 out of 5

  "It seemed a bit cumbersome to buy one item such as a lock. It required more paperwork than expected. Sometimes the power was off - no air conditioning or lights. A call to the emergency number went to an answering machine. I was never contacted afterwards."

  July 07, 2016