Self Storage Units near Providence in Huntsville, AL 35806

"I am very glad that I chose this facility. The manager, Aja, is very kind and helpful. When I walked in, the office was very clean and I was greeted instantly with a smile."

"Excellent customer service provided by the Manager Aja. Clean office and property. I am very impressed."

"Fast, easy move in."

"Manager at this store is outstanding. I had a few questions and all of my questions were answered very thoroughly! I have stored here for almost 10 years and have been very happy."

"Move in was so easy. Thank you Aja!"

"We have rented 4 and about to rent our 5th unit in the two years. Every time the staff helps us save time and cost, they have 3 different sizes that we have used. They are at the facility to help us late afternoon on saturdays. They flexed a small spot outside next to RVs parked in a row, to park our truck, we never had to use it, but their willingness to look at that area was so helpful. we were under the gun to do something with our car while immanently leaving the state permanently. Five stars for sute"

"There was a mix up with another location but Ardeysia, the Associate Store Manager was able to take care of me. She was very nice and answered all of my questions. She got everything fixed and so I recommend this storage location."

"Move in process was quick and easy. Aja was very nice and made moving in a breeze."

"Great and friendly people and very helpful thanks so much for the painless process."

"Ardeysia Shaw was awesome! She was very patient and informative. Im going to enjoy renting here for sure!"

"Aja was awesome! She got us in and out in no time and was so nice and courteous!"

"Ardeysia was very courteous and helpful!"

"Artesia was very helpful today and it did not take that long to get my unit."

"Ardeysia was so helpful and amazing! We were in a crunch and she saved the day! So professional and amazing service! Thank you for saving the day Ardeysia!!!"

"Very clean and nice place and the attendant working that day was very very helpful"

"This place is awesome. They were friendly and ready for my arrival - no surprise charges, no hiccups - I drove down from Virginia, moved in the same day after driving 11 hours, and it was smooth as glass. Aaron was friendly and helpful, and Jack the manager is a can-do guy. I rented a storage place in Virginia too, and this place is so much better, cleaner, and better maintained at half the cost. I can't say enough good things about this facility."

"Facility is clean, well maintained, staff is very friendly and accommodating. Highly recommended!"

"Amazing! Great service and great rates!"

"Great process! Super efficient and friendly!"

"Excellent! The staff is what makes this place so good. A couple of weeks ago, I broke the key inside my lock. I had a spare but no way of getting the broken piece out. I went to the office and this young lady up there stopped what she was doing and fixed me up in a jiffy! Add a nice big smile and she nailed it!"

"Grat service!!! Prompt and friendly! Great place to rent!"

"Bought some merchandise and Meagan was such a great help! I was also asking about prices on storage units and she was happy to help me and answer any questions I had. Excellent customer service for sure!"

"Great Customer Service and fast storage activation process!"

"I procured a large unit in October (to begin Nov 1st) short term since my house sold so quickly. I spoke with a centralized rep who was friendly. The process getting into the unit was easy. However, I asked for autopay so I wouldn't miss December 1st, but to my surprise when showing up December 9th to meet people to help me do a partial move into our apartment, my gate access was denied. This was before the office opened, so I called the 800 number. I was told that December hadn't been paid, and was told I would have to wait an hour for someone to arrive in the office. Once the office staff arrived, they were friendly enough, but wouldn't or couldn't remove the excessive late fee. Also, after getting my unit, they changed from being 24hour access (one of the reasons I chose the company) to having limited gate hours. No explanation and no price change. Just the same price for less access. The physical unit and the personal interaction has been good, but the service for price has not been worth it."

"Was a great place with friendly staff. The staff is still good, but their corporate masters decided to remove our 24 hour access and went up on rent. Now they're one of the higher rates in the area, and one of the only ones that's not accessible 24/7. As soon as I can get a weekend free, I'm leaving."

"They need to learn what customer service is then apply it. Called 3 days straight with no response."

"Always super friendly, customer focused, and convenient. My go-to storage facility."

"Aaron was so friendly helping us! We were in and out & we got a great deal on our unit!! 10/10 recommend!"

"Great location. Stephen was very informative."

"Aaron Lindsey helped me today, he was very knowledgeable of the products they had. He created a fun and customer service friendly environment. I would definitely recommend life storage."

"Aaron was great. He helped me with every concern I had. Very professional, and great prices. Thankful for the great customer service, that's hard to come by."

"Very friendly and helpful staff. Good deal as well."

"After comparison shopping I found Life Storage at 7015 Hwy 72 Huntsville AL to be the most economical. The staff was very helpful and nice."

"I came in a few days ago looking at prices for when we move later this year, the gentleman helping me was very nice and informed me of all options available, He answered all of my questions. Overall I had a pleasant experience."

"I made a reservation online and arrived at 5:15pm (they closed at 6:00pm) to pickup my key and access my unit. The staff had already left for the evening. I called Customer Service, just to be certain (we already had a truck full of boxes).. The Customer Service rep said the staff walks the property before locking up for the night, so he called a few times to make sure they weren't around. No answer. It was frustrating because we 1) scheduled a reservation in advance and 2) had a truck full to unload Anyways. We drove half a mile up the road to Extra Space Storage and I'm so glad we did. Great facility and excellent/reliable Customer Service!!"

"Great staff, very knowledgeable!"

"This place is awesome! I needed a place to store my stuff fast and within one day was able to move my stuff in at a great price, and location! The staff was super helpful! I cant remember her name but over the phone she answered all my questions and when I arrived Aaron Lindsey was so kind and helpful!"

"We tried giving Life Storage on University another chance after a really bad experience with one of their staff. We called today, said we'd be by after work to rent the storage unit. The young lady said they were open to 6 p.m., which is what it says on their website and on the door. Got there a few minutes after 5 p.m. and they were closed! No sign saying they'd be back in a minute or anything like that. We ended up going to another storage place. Had to pay more, but at least that place was open and had good customer service!"