Self Storage Units near Providence in Huntsville, AL 35806

"This place is awesome. They were friendly and ready for my arrival - no surprise charges, no hiccups - I drove down from Virginia, moved in the same day after driving 11 hours, and it was smooth as glass. Aaron was friendly and helpful, and Jack the manager is a can-do guy. I rented a storage place in Virginia too, and this place is so much better, cleaner, and better maintained at half the cost. I can't say enough good things about this facility."

"Facility is clean, well maintained, staff is very friendly and accommodating. Highly recommended!"

"Amazing! Great service and great rates!"

"Great process! Super efficient and friendly!"

"Excellent! The staff is what makes this place so good. A couple of weeks ago, I broke the key inside my lock. I had a spare but no way of getting the broken piece out. I went to the office and this young lady up there stopped what she was doing and fixed me up in a jiffy! Add a nice big smile and she nailed it!"

"Grat service!!! Prompt and friendly! Great place to rent!"

"Bought some merchandise and Meagan was such a great help! I was also asking about prices on storage units and she was happy to help me and answer any questions I had. Excellent customer service for sure!"

"Great Customer Service and fast storage activation process!"

"I procured a large unit in October (to begin Nov 1st) short term since my house sold so quickly. I spoke with a centralized rep who was friendly. The process getting into the unit was easy. However, I asked for autopay so I wouldn't miss December 1st, but to my surprise when showing up December 9th to meet people to help me do a partial move into our apartment, my gate access was denied. This was before the office opened, so I called the 800 number. I was told that December hadn't been paid, and was told I would have to wait an hour for someone to arrive in the office. Once the office staff arrived, they were friendly enough, but wouldn't or couldn't remove the excessive late fee. Also, after getting my unit, they changed from being 24hour access (one of the reasons I chose the company) to having limited gate hours. No explanation and no price change. Just the same price for less access. The physical unit and the personal interaction has been good, but the service for price has not been worth it."

"Was a great place with friendly staff. The staff is still good, but their corporate masters decided to remove our 24 hour access and went up on rent. Now they're one of the higher rates in the area, and one of the only ones that's not accessible 24/7. As soon as I can get a weekend free, I'm leaving."

"They need to learn what customer service is then apply it. Called 3 days straight with no response."

"Always super friendly, customer focused, and convenient. My go-to storage facility."

"Aaron was so friendly helping us! We were in and out & we got a great deal on our unit!! 10/10 recommend!"

"Great location. Stephen was very informative."

"Aaron Lindsey helped me today, he was very knowledgeable of the products they had. He created a fun and customer service friendly environment. I would definitely recommend life storage."

"Aaron was great. He helped me with every concern I had. Very professional, and great prices. Thankful for the great customer service, that's hard to come by."

"Very friendly and helpful staff. Good deal as well."

"After comparison shopping I found Life Storage at 7015 Hwy 72 Huntsville AL to be the most economical. The staff was very helpful and nice."

"I came in a few days ago looking at prices for when we move later this year, the gentleman helping me was very nice and informed me of all options available, He answered all of my questions. Overall I had a pleasant experience."

"I made a reservation online and arrived at 5:15pm (they closed at 6:00pm) to pickup my key and access my unit. The staff had already left for the evening. I called Customer Service, just to be certain (we already had a truck full of boxes).. The Customer Service rep said the staff walks the property before locking up for the night, so he called a few times to make sure they weren't around. No answer. It was frustrating because we 1) scheduled a reservation in advance and 2) had a truck full to unload Anyways. We drove half a mile up the road to Extra Space Storage and I'm so glad we did. Great facility and excellent/reliable Customer Service!!"

"Great staff, very knowledgeable!"

"This place is awesome! I needed a place to store my stuff fast and within one day was able to move my stuff in at a great price, and location! The staff was super helpful! I cant remember her name but over the phone she answered all my questions and when I arrived Aaron Lindsey was so kind and helpful!"

"We tried giving Life Storage on University another chance after a really bad experience with one of their staff. We called today, said we'd be by after work to rent the storage unit. The young lady said they were open to 6 p.m., which is what it says on their website and on the door. Got there a few minutes after 5 p.m. and they were closed! No sign saying they'd be back in a minute or anything like that. We ended up going to another storage place. Had to pay more, but at least that place was open and had good customer service!"

"Stephen was awesome to deal with. He was super helpful & I would highly recommend to anyone needing storage."

"Aaron and Sean are so personable and informative. Thank you for a good experience!"

"Aaron was extremely helpful and kind when we went to fill out paperwork. He was knowledgeable and a pleasure to work with. Definitely recommend!!"

"Aislinn was great to work with. Very polite and great customer service. I would recommend this place to anyone in the area!"

"When it comes to storage units, you guys have em. Oh how you have empty spaces for storage. Whenever I long for a big metal box to store my things, I think life storage. Empty spaces for my things when Im not using em. Thats what yall do. And boy oh boy are yall doin it."

"Friendly and knowledgeable staff ."

"Aislinn had a great attitude and was extremely helpful. I would highly recommend to friends or family."

"Aislinn did a great job! Highly recommend !"

"Best customer service experience ever! Aislinn made the whole experience so smooth and enjoyable. She was very knowledgeable and was able to answer any questions we had."

"Called the Reservation line and they offered me a 25% discount for the first six months and sent me an email verifying that price, but when I got to the store, the clerk wanted me to sign a contract that reflected the original rate, no mention of the discount. When I questioned it, he kept telling me he'd been doing this for 11 years. And, if I didn't like it, I could move out any time I wanted. I was trying to rent two large units to store all of my furniture and appliances until we buy a house here. I certainly do not want to have to move all of that again in a month. And, sense I would have signed a contract agreeing to pay the higher amount, I would have no legal recourse at all. Really bad customer service and no way to back up their discounted offers."

"Mark was amazing. He made check-in easy and provided helpful information on packaging and storing my particular items. The facility is well kept and easy to navigate with 24 hour gate access for convenience."

"I was searching around for a storage space. Aislinn was on point with the information I requested comparing units and pricing. I will not hesitate to recommend them in the future for friends or family needs."

"I was in desperate need of a storage unit while I am in between moves. Aislinn was the pleasant young lady who walked me through everything I needed to know, she made sure I understood everything before I signed anything! She is very knowledgeable about what she does and truly seems to enjoy her job! I wish more customer service people were as helpful as she is!"

"Best experience, great customer service .My wife recently evicted me out of our family home of 9 years. They made the transition into my new unit seamless and easy. My new 100sq ft Paradise is a dream come true leaving my family of 4 couldnt of been easier"

"Good pick! Very knowledgeable on every question asked."

"The young lady in the office was very helpful and informative about the process of renting a rental space. She showed me around the property and suggested the best option for me."