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Hoover, AL Storage Facilities (4)

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Happy Life Storage Customers

We at Life Storage want to maintain the best storage facilities in Hoover, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

Write a Review

  • Dwight (Birmingham, AL)
    5.0 out of 5

    "Very well-managed facility and helpful, friendly staff!!!"

    December 23, 2016
  • Nickalett (Birmingham, AL)
    5.0 out of 5

    "Ms. Joy was very helpful in all aspects of helping me with my rental space. She was very knowledgeable and polite."

    November 18, 2015
  • Alan (Birmingham, AL)
    5.0 out of 5

    "Entire experience has been professionally handled - courteous staff, anxious to help in any way. Much appreciated!!!"

    October 19, 2015
  • Peyton (Leeds, AL)
    5.0 out of 5

    "Prompt, professional customer service!! We were very pleased!"

    April 27, 2015
  • Mike (Birmingham, AL.)
    5.0 out of 5

    "Best experience."

    June 23, 2017
  • Janet (Birmingham, AL.)
    5.0 out of 5

    "Shelia is the BEST. She is always ready to offer a hand. You could not find a better manager. "

    May 25, 2017
  • Laura (Hueytown, AL)
    5.0 out of 5

    "Everyone was pleasant, being able to use the truck was a huge help at the last minute."

    May 24, 2017
  • Denise (Birmingham, AL)
    5.0 out of 5

    "The Manager and young lady were always great. The manager came around on the golf cart and checked on me twice as I was moving out. This means a lot. Thank you all for your great service. "

    May 23, 2017
  • Janice (Spring, TX)
    5.0 out of 5

    "This company is awesome. The ladies at the desk were kind, knowledgeable and helpful. This was a very unexpected traumatic move for me and their kindness and helpfulness was greatly appreciated. Thanks for hiring such awesome folks. "

    May 18, 2017
  • Gary (Homewood, AL)
    4.2 out of 5

    "My only concern is with hours of access. Sometimes 9 just isn't late enough."

    April 27, 2017
  • Joy (Birmingham, AL)
    5.0 out of 5

    "The staff was knowledgeable, friendly and professional. The facility was neat and clean and well-organized."

    November 02, 2016
  • Kevin (Hoover, AL)
    5.0 out of 5

    "The Lorna Road, Hoover, AL location is excellent. I am sorry to leave the storage unit. We are only leaving due to work relocation. Great storage experience. Thanks."

    November 11, 2015
  • Kathlene (Gardendale, AL)
    5.0 out of 5

    "They were so helpful and really attentive to my needs. I had visited a storage unit earlier that was cheaper but the place was disgusting in the office and were rude. I had lost some hope in storing my items in a safe nice place. But when I went to uncle bobs I walked and the place was immaculate! It smelt so clean. The people were so helpful. When I called for things I couldn't quite remember yet he was so helpful & knew me by name. I'm really glad I chose the Hoover location to store my items."

    July 24, 2015
  • Carol (Birmingham, AL)
    4.8 out of 5

    "Associate was extremely personable . Danny, reminded me of an ideal associate. Information was provided ,accurately . Questions that I posed if answer was unsure , he took the most critical step ,obtaining information from another employee via telephone . That's customer service at its best. Resolutions not excuses . "

    April 04, 2015
  • James (Birmingham, AL)
    5.0 out of 5

    "The office workers were terrific... kind, courteous, friendly and helpful. The facilities are very nice and clean."

    June 19, 2017
  • Ward (Birmingham, AL)
    5.0 out of 5

    "THANKS"

    May 25, 2017
  • Danny,Allan (Hoover, AL)
    5.0 out of 5

    "Knowledgeable and accurate very helpful "

    May 24, 2017
  • Erin (Birmingham, AL)
    5.0 out of 5

    "I was treated as if they were my friend. Not like a customer, or a number. I was having a bad day until I walked through the doors of your facility. I was more than impressed with the customer service"

    May 22, 2017
  • William (Midfield, AL)
    4.5 out of 5

    "Great customer service and friendliness"

    May 04, 2017
  • Shannon (Hoover, AL)
    4.9 out of 5

    "The manager on site was helpful, courteous, and very pleasant to interact with. "

    April 25, 2017

Life Storage Near Hoover

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