Self Storage Units near Westown in Milwaukee, WI 53233

"Jennifer was so professional & helpful when I spoke with her on the phone! She thoroughly answered all my questions & she was so sweet!! Great communicator!! Finally I came across someone who provided wonderful customer service!! When I visited site she provided the same great customer service!! So refreshing! Thank You Jennifer!!!"

"Easy to access and helpful customer service. Will use again."

"Easy, and quick. Crystal was the best"

"Jennifer was amazing and a great help!"

"Jennifer and Crystal in the office went above and beyond to transform a frustrating situation into something that actually put a smile on my face. These ladies care about their customers and it shows. Not to mention, the facility itself is new, clean, and secure. Checks all the boxes for me! Couldn't be more grateful for their kind assistance! 🙏"

"great experience at the life storage at 8th street. Highly recommend! Store managers crystal and Jennifer are amazing!"

"I am new to MKE and needed to store literally my prior house until I found a new place (luckily it only took a year). I chose Life Storage on 8th St MKE b/c 1. Good location 2. Clean 3. Climate controlled Total bonus is the nice front office staff. Example: Jennifer is fast, efficient, and friendly. I love how fast the sign up, transfer, and end processes are. Life Storage MKE 8th St is not inexpensive but is appropriately priced for quality of product/service."

"I never write reviews but I have to about this one. Was really happy with this place until the hours changed and now we can only access the facility from 6am to 6pm. Tonight I was finally able to get there at 5:45 and when I tried to leave at 6:02pm myself and 2 other people were locked in!! We called the emergency number and we’re on hold for 15 minutes before we finally used the emergency button to open the door ourselves! What’s the point of an emergency line if no one is going to answer? We will be looking into a new storage facility if these hours can’t be changed."

"Crystal and Jennifer were super sweet and helpful employees!"

"Jennifer was very helpful, she went over and beyond. My experience was very smooth. I highly recommend you ask for Jennifer if you have to utilize life storage!!"

"Ownership of this facility changed a few months ago. The hours have changed but they are not posted anywhere. When the facility closes, your access code stops working completely, even for the exit. Hope you like camping out in your vehicle overnight."

"This storage facility and its management are in clear violation of their contractual agreement with their customers. This review is being sent to Life Storage's corporate office in Buffalo, NY, the Better Business Bureau, and the insurance company that Life Storage uses for customers. Do not store your items here if you value them and your own safety. I've been a customer here for three years. Since Life Storage bought it from Extra Space Storage under a year ago, it has been mismanaged to the point of legal liability. I pay for a secure facility but the front and back security doors are CONSTANTLY broken. Today again, the front gate was broken and wide open. No one was in the office. People can walk in off the street (see my photos taken today on 2/13/2022). I also pay for a climate-controlled unit. Today in Milwaukee, it was 13 degrees. The wind was blowing in and it was freezing inside the facility (The exit gate was also broken). I also pay for a clean facility, which this facility has not been since Life Storage bought it. The floors are filthy (see photo). Even though it's winter, it never looked like this when it was managed by Extra Space. Ironically, Life Storage closes this facility early in the evening for "safety reasons" since the neighborhood is apparently unsafe. Yet, there is no safety in this facility. They may as well take all our storage items and put them right out on 8th St. because there is no difference. Tonight I get to lose sleep knowing that my items are NOT secure because the door is wide open, anyone can come in and break in and it will reach 10 degrees tonight. The last few glorified reviews mentioning "Crystal" and others are either fake or were written by their friends because the person who manages is incompetent beyond belief. I loaded up everything I possibly could today to get out of here. If this facility cannot keep the doors fixed and the facility secure, they should close the entire facility. They are obviously incapable of running a secure storage facility. They are also violating the CONTRACT that we sign as customers."

"Finally met the young woman I had dealt with by phone only. She turned out to be as friendly and personable in person."

"This storage facility and its management are in clear violation of their contractual agreement with their customers. This review is being sent to Life Storage's corporate office in Buffalo, NY, the Better Business Bureau, and the insurance company that Life Storage uses for customers. Do not store your items here if you value them and your own safety. I've been a customer here for three years. Since Life Storage bought it from Extra Space Storage under a year ago, it has mismanaged to the point of legal liability. I pay for a secure facility but the front and back security doors are CONSTANTLY broken. Today, again, the front gate was broken and wide open. No one was in the office. People can walk in off the street (see my photos taken today on 2/13/2022). I also pay for a climate-controlled unit. Today in Milwaukee, it was 13 degrees. The wind was blowing in and it was freezing inside the facility (The exit gate was also broken). I also pay for a clean facility, which this facility has not been since Life Storage bought it. The floors are filthy (see photo). Even though it's winter, it never looked like this when it was managed by Extra Space. Also, Life Storage closes this facility early for "safety reasons" since the neighborhood is apparently unsafe. Yet, there is no safety in this facility. They may as well take all our storage items and put them right out on 8th St. because there is no difference. I get to lose sleep tonight knowing that my items are NOT secure because the door is wide open, anyone can come in and break in and it will reach 10 degrees tonight. Warning to Yelp users. The few glorified reviews on Google mentioning "Crystal" and others are either fake or were written by their friends because the person who manages this facility is incompetent beyond belief. I loaded up everything I could today to get out of there. If this facility cannot keep the doors fixed and the facility secure, they should close the entire facility. They are obviously incapable of running a secure storage facility. They are also violating the CONTRACT that we sign as customers."

"I love it here the workers are pleasant I like the convince of the cards being right there"

"JENNIFER IS CUSTOMER SERVICE PAR EXCELLANCE!! She is an excellent people oriented and sincere professional who makes your day feel so easy ! A TRUE ASSET TO THE COMPANY!!! —EINSTEIN PAOLO E"

"Crystal and Jennifer is a great team and has great customer service"

"Crystal and Jennifer were such a great help helping me with everything, awesome attitudes, very pleasant to work with. Thanks ladies!!!"

"Storage facility is clean and the two staff members (Jennifer and Crystal) that helped me were very friendly. Store #7205 on 8th street in Milwaukee Wisconsin"

"I have never been able to make a payment without some issue. I can't tell who owns the place because the signs on the building are different than the company who is texting my phone about removing my stuff . Finally showed up to get my stuff and move it to a new place. Got locked in the building. Had to ask the employees TWICE to open the gate. They kept forgetting because they were smoking weed next to the office. I wouldn't care about the weed but it apparently impacted the ability to open a gate. Good luck"

"Staff extremely friendly excited to help you out and we'll give you excellent service"

"Crystal is a Great understanding customer service Rep and she smiles which is beautiful! I truly appreciate her service she very helpful. Her Customer Service is OFF THE CHARTS! 🎇 Jennifer is a customer service rep as well she has a really great spirit &smile and has a willing to help spirit about herself If you put them together Both of them makes such a awesome TEAM!🎇 I’m a very satisfied CUSTOMER!❤️ Ask for CRYSTAL OR JEN! Awesome Customer service Reps!❤️❤️"

"This place was awesome when it was owned by Extra Space Storage. Now the floor is always dirty, it smells weird, and is just not as clean as it once was. Extra Space used to buff the floors every night. The original garage door still doesn’t work after months and months of being broken. Very disappointed."

"THE BEST EXPERIENCE EVER. CRYSTAL TOWNSEND AT THE 8TH STREET LOCATION IN MILWAUKEE IS VERY PROFESIONAL AND MILD MANNER. SHE HELPFUL AS WELL. IN FACT THE ENTIRE TEAM WAS SOO HELP. KREG THE MANAGER AND JENNIFER THE OTHER CSR HELP ME TREMENDOUSLY IN SELECTING A COST SUFFICIENT UNIT. #8THSTREET"

"The best service I’ve had"

"Crystal was very helpful, she help me navigate my online account and she’s very sweet! Thank you so much!"

"Crystal and Jennifer was awesome they are very helpful and place is very clean thank you for assisting me with the right size unit"

"Friendly staff and clean facility."

"Life Storage showed me great customer service. I recommend this storage to anyone in need, very nice clean accessible storage."

"Beautiful clean storage place. I like it."

"Clean facility. It feels safe and secure. Nice location."

"Best experience ever!! Chris was amazing and his customer service was impeccable! Life Storage has great rates, a clean, secure facility, and a smooth application and setup process. Highly recommend!"

"Very clean and soaps place to store your personal belongings. I would definitely recommend this location to anyone."

"Second time using this facility. It’s clean, new, climate controlled, and most importantly secure. I have also received great customer service with each engagement with the team."