Self Storage Units near Westown in Milwaukee, WI 53233

"I had a great experience working with Jennifer Ward at the N. 8th Street location on Saturday to rent my unit. Thanks for all your help, Jennifer!"

"Raquel H, should be cloned. Allow me to explain, I somehow managed to bend my key. I then went to the office but they were closed. I then called Lifestorage and was directed to another location.  When I entered the other location,  I seen how busy she was (helping multiple customers) I began to think I won't be able to retrieve my things. Long story short she litterly drove to the other location to help me and another guy. She had a positive attitude the while time. She's an example of True customer service with integrity something the world is missing good job Rachel!!!"

"Wonderful business! Very clean!!! Employees were friendly and helpful!"

"Crystal is a great help and even took up her lunch break to help us and show us the units. Thanks Again."

"I am so glad I chose Life storage! The whole experience was so easy thanks to Crystal and Jennifer. They were so kind & really made sure I chose the space that would work best for me. Overall so happy with my experience!"

"First let me say the Employees are very kind and helpful and the facility is very clean and safe. I am however very disappointed, I feel the company who owns the storage place is some what taking advantage of customers, let me explain... They won't let you use your own lock, you have to purchase one of there's, you have to get insurance as well. You also have to pay extra to have 24hour access to your unit. So what we thought would be less than 50 dollars came to over 150$..It boggles my mind, yes we could have gone somewhere else but this was in the right location and we had already made plans to use that location. We honestly never thought we would be paying so much over the unit price. We have learned a good lesson from this experience..."

"Nice clean facility, Jennifer Ward is very helpful, kind and friendly, I’ll very likely upgrade to a bigger storage here soon!"

"This place is kind of okay excellent customer service but poor trying to reach them or to pay a bill the thing I hate most about this place is that they raise the rent almost every 3 to 5 months and they won't tell you they just put it on your invoice sitting in the email won't give you the chance to see if you want to pay the price but make sure the beginning of the month or before it's already started let you know there's an increase so you must pay clearly I don't like this company at all I wish anyone the best"

"Great workers!! Every problem that I had they made sure that there was a solution on how to fix it. Every question I had they answered even with the questions they didn’t have answers to they made sure to check in with someone to help me better understand it."

"Thoroughly enjoyed my experience renting a storage locker from Life Storage on 8th St (as much as a person can truly enjoy this experience haha). As a new customer, the move-in deals are unreal. Given its location downtown, I thought I'd be paying a premium compared to the other storage facilities around town, but with the move-in deal, the prices really were quite comparable. But honestly, the customer service here is excellent and makes renting here worth it. Crystal and Jennifer are the absolute best. They are efficient and really know what they're doing. The sign up paperwork can be completed online but I chose to spend more time with them because I had such a wonderful experience talking to Crystal on the phone about the unit. They are kind and hilarious and super helpful. They are very responsive and if they don't answer your call right away, they will call you back really soon. The amenities are great: 1. It's a drive in location (and I had my locker on the first floor) so the weather didn't matter as much. It of course rained on both my move-in and move-out dates so we were extra thankful that the storage locker was at least inside. 2. They have a door that has high enough clearance for big moving trucks to park inside as well. We had a 12 foot truck for move-in but the relocation company's large truck also had no issues with the clearance. 3. There are multiple flat-bed carts that are super helpful with loading and unloading and they all navigate well. 4. It's a climate-controlled facility. My locker was open to air with a fence over the unit but honestly I had no issues with it. My only issue is the hours. It's currently 6am-6pm which makes for very limited availability for people who work full-time jobs. We would basically only be able to make one run during the weeknights which I think totally slowed our progress with the move-out of our home. I wish they were open until at least 7pm if not 8pm. I would certainly appreciate longer access times. I'm sure the night owls are with me on this one. Other than that, I don't think you'll be disappointed. I haven't been!"

"They changed their hours without notification from 10pm to 6pm and required the rent more than $30 at the same time. After numerous phone calls they told me that they did it because the neighborhood is unsafe. That is absurd. I can barely even get into my unit after work and one time I was locked in there for 20 minutes after being in there after 6pm. This morning it stunk when I drove in there. Highest dissatisfaction possible!"

"Jennifer was amazing! She was so helpful and made sure we had the easiest experience possible. She also kept us smiling with her kind sense of humor. Highly recommend!!"

"Thoroughly enjoyed my experience renting a storage locker from Life Storage on 8th St (as much as a person can truly enjoy this experience haha). As a new customer, the move-in deals are unreal. Given its location downtown, I thought I’d be paying a premium compared to the other storage facilities around town, but with the move-in deal, the prices really were quite comparable. But honestly, the customer service here is excellent and makes renting here worth it. Crystal and Jennifer are the absolute best. They are efficient and really know what they’re doing. The sign up paperwork can be completed online but I chose to spend more time with them because I had such a wonderful experience talking to Crystal on the phone about the unit. They are kind and hilarious and super helpful. They are very responsive and if they don’t answer your call right away, they will call you back really soon. The amenities are great: 1. It’s a drive in location (and I had my locker on the first floor) so the weather didn’t matter as much. It of course rained on both my move-in and move-out dates so we were extra thankful that the storage locker was at least inside. 2. They have a door that has high enough clearance for big moving trucks to park inside as well. We had a 12 foot truck for move-in but the relocation company’s large truck also had no issues with the clearance. 3. There are multiple flat-bed carts that are super helpful with loading and unloading and they all navigate well. 4. It’s a climate-controlled facility. My locker was open to air with a fence over the unit but honestly I had no issues with it. My only issue is the hours. It’s currently 6am-6pm which makes for very limited availability for people who work full-time jobs. We would basically only be able to make one run during the weeknights which I think totally slowed our progress with the move-out of our home. I wish they were open until at least 7pm if not 8pm. I would certainly appreciate longer access times. I’m sure the night owls are with me on this one. Other than that, I don’t think you’ll be disappointed. I haven’t been!"

"Great customer service and they went above and beyond to meet my needs on such a short notice."

"Jennifer was so professional & helpful when I spoke with her on the phone! She thoroughly answered all my questions & she was so sweet!! Great communicator!! Finally I came across someone who provided wonderful customer service!! When I visited site she provided the same great customer service!! So refreshing! Thank You Jennifer!!!"

"Easy to access and helpful customer service. Will use again."

"Easy, and quick. Crystal was the best"

"Jennifer was amazing and a great help!"

"Jennifer and Crystal in the office went above and beyond to transform a frustrating situation into something that actually put a smile on my face. These ladies care about their customers and it shows. Not to mention, the facility itself is new, clean, and secure. Checks all the boxes for me! Couldn't be more grateful for their kind assistance! 🙏"

"great experience at the life storage at 8th street. Highly recommend! Store managers crystal and Jennifer are amazing!"

"I am new to MKE and needed to store literally my prior house until I found a new place (luckily it only took a year). I chose Life Storage on 8th St MKE b/c 1. Good location 2. Clean 3. Climate controlled Total bonus is the nice front office staff. Example: Jennifer is fast, efficient, and friendly. I love how fast the sign up, transfer, and end processes are. Life Storage MKE 8th St is not inexpensive but is appropriately priced for quality of product/service."

"I never write reviews but I have to about this one. Was really happy with this place until the hours changed and now we can only access the facility from 6am to 6pm. Tonight I was finally able to get there at 5:45 and when I tried to leave at 6:02pm myself and 2 other people were locked in!! We called the emergency number and we’re on hold for 15 minutes before we finally used the emergency button to open the door ourselves! What’s the point of an emergency line if no one is going to answer? We will be looking into a new storage facility if these hours can’t be changed."

"Crystal and Jennifer were super sweet and helpful employees!"

"Jennifer was very helpful, she went over and beyond. My experience was very smooth. I highly recommend you ask for Jennifer if you have to utilize life storage!!"

"Ownership of this facility changed a few months ago. The hours have changed but they are not posted anywhere. When the facility closes, your access code stops working completely, even for the exit. Hope you like camping out in your vehicle overnight."

"This storage facility and its management are in clear violation of their contractual agreement with their customers. This review is being sent to Life Storage's corporate office in Buffalo, NY, the Better Business Bureau, and the insurance company that Life Storage uses for customers. Do not store your items here if you value them and your own safety. I've been a customer here for three years. Since Life Storage bought it from Extra Space Storage under a year ago, it has been mismanaged to the point of legal liability. I pay for a secure facility but the front and back security doors are CONSTANTLY broken. Today again, the front gate was broken and wide open. No one was in the office. People can walk in off the street (see my photos taken today on 2/13/2022). I also pay for a climate-controlled unit. Today in Milwaukee, it was 13 degrees. The wind was blowing in and it was freezing inside the facility (The exit gate was also broken). I also pay for a clean facility, which this facility has not been since Life Storage bought it. The floors are filthy (see photo). Even though it's winter, it never looked like this when it was managed by Extra Space. Ironically, Life Storage closes this facility early in the evening for "safety reasons" since the neighborhood is apparently unsafe. Yet, there is no safety in this facility. They may as well take all our storage items and put them right out on 8th St. because there is no difference. Tonight I get to lose sleep knowing that my items are NOT secure because the door is wide open, anyone can come in and break in and it will reach 10 degrees tonight. The last few glorified reviews mentioning "Crystal" and others are either fake or were written by their friends because the person who manages is incompetent beyond belief. I loaded up everything I possibly could today to get out of here. If this facility cannot keep the doors fixed and the facility secure, they should close the entire facility. They are obviously incapable of running a secure storage facility. They are also violating the CONTRACT that we sign as customers."

"Finally met the young woman I had dealt with by phone only. She turned out to be as friendly and personable in person."

"This storage facility and its management are in clear violation of their contractual agreement with their customers. This review is being sent to Life Storage's corporate office in Buffalo, NY, the Better Business Bureau, and the insurance company that Life Storage uses for customers. Do not store your items here if you value them and your own safety. I've been a customer here for three years. Since Life Storage bought it from Extra Space Storage under a year ago, it has mismanaged to the point of legal liability. I pay for a secure facility but the front and back security doors are CONSTANTLY broken. Today, again, the front gate was broken and wide open. No one was in the office. People can walk in off the street (see my photos taken today on 2/13/2022). I also pay for a climate-controlled unit. Today in Milwaukee, it was 13 degrees. The wind was blowing in and it was freezing inside the facility (The exit gate was also broken). I also pay for a clean facility, which this facility has not been since Life Storage bought it. The floors are filthy (see photo). Even though it's winter, it never looked like this when it was managed by Extra Space. Also, Life Storage closes this facility early for "safety reasons" since the neighborhood is apparently unsafe. Yet, there is no safety in this facility. They may as well take all our storage items and put them right out on 8th St. because there is no difference. I get to lose sleep tonight knowing that my items are NOT secure because the door is wide open, anyone can come in and break in and it will reach 10 degrees tonight. Warning to Yelp users. The few glorified reviews on Google mentioning "Crystal" and others are either fake or were written by their friends because the person who manages this facility is incompetent beyond belief. I loaded up everything I could today to get out of there. If this facility cannot keep the doors fixed and the facility secure, they should close the entire facility. They are obviously incapable of running a secure storage facility. They are also violating the CONTRACT that we sign as customers."

"I love it here the workers are pleasant I like the convince of the cards being right there"

"JENNIFER IS CUSTOMER SERVICE PAR EXCELLANCE!! She is an excellent people oriented and sincere professional who makes your day feel so easy ! A TRUE ASSET TO THE COMPANY!!! —EINSTEIN PAOLO E"

"Crystal and Jennifer is a great team and has great customer service"

"Crystal and Jennifer were such a great help helping me with everything, awesome attitudes, very pleasant to work with. Thanks ladies!!!"

"Storage facility is clean and the two staff members (Jennifer and Crystal) that helped me were very friendly. Store #7205 on 8th street in Milwaukee Wisconsin"

"I have never been able to make a payment without some issue. I can't tell who owns the place because the signs on the building are different than the company who is texting my phone about removing my stuff . Finally showed up to get my stuff and move it to a new place. Got locked in the building. Had to ask the employees TWICE to open the gate. They kept forgetting because they were smoking weed next to the office. I wouldn't care about the weed but it apparently impacted the ability to open a gate. Good luck"

"Staff extremely friendly excited to help you out and we'll give you excellent service"

"Crystal is a Great understanding customer service Rep and she smiles which is beautiful! I truly appreciate her service she very helpful. Her Customer Service is OFF THE CHARTS! 🎇 Jennifer is a customer service rep as well she has a really great spirit &smile and has a willing to help spirit about herself If you put them together Both of them makes such a awesome TEAM!🎇 I’m a very satisfied CUSTOMER!❤️ Ask for CRYSTAL OR JEN! Awesome Customer service Reps!❤️❤️"

"This place was awesome when it was owned by Extra Space Storage. Now the floor is always dirty, it smells weird, and is just not as clean as it once was. Extra Space used to buff the floors every night. The original garage door still doesn’t work after months and months of being broken. Very disappointed."

"THE BEST EXPERIENCE EVER. CRYSTAL TOWNSEND AT THE 8TH STREET LOCATION IN MILWAUKEE IS VERY PROFESIONAL AND MILD MANNER. SHE HELPFUL AS WELL. IN FACT THE ENTIRE TEAM WAS SOO HELP. KREG THE MANAGER AND JENNIFER THE OTHER CSR HELP ME TREMENDOUSLY IN SELECTING A COST SUFFICIENT UNIT. #8THSTREET"

"The best service I’ve had"

"Crystal was very helpful, she help me navigate my online account and she’s very sweet! Thank you so much!"

"Crystal and Jennifer was awesome they are very helpful and place is very clean thank you for assisting me with the right size unit"

"Friendly staff and clean facility."

"Life Storage showed me great customer service. I recommend this storage to anyone in need, very nice clean accessible storage."

"Beautiful clean storage place. I like it."

"Clean facility. It feels safe and secure. Nice location."

"Best experience ever!! Chris was amazing and his customer service was impeccable! Life Storage has great rates, a clean, secure facility, and a smooth application and setup process. Highly recommend!"

"Very clean and soaps place to store your personal belongings. I would definitely recommend this location to anyone."

"Second time using this facility. It’s clean, new, climate controlled, and most importantly secure. I have also received great customer service with each engagement with the team."