Self Storage Units near Seattle in Auburn, WA, 98002

"I've worked with this facility before it was Life storage. They are consistant with service, how rates just kept going up. I ended up having to close out the unit as I was paying $200 a month for a 10×10 unit. The staff was always nice though if I ever had any questions ans the staff member who helped me close my account was super helpful and knowledgeable when I did so"

"The man in the office was very nice to talk with. I couldn't rent but it was still a very positive experience."

"Legit had a good experience here. Was able to get my stuff stored in a timely manner between moving apartments when I had a gap. Service rep was very kind."

"Donald was very friendly and helpful"

"Really appreciated how quickly the office returned my call and helped me solve my issue today."

"The kind man at the front desk made me feel so welcome. If i rwcall his name is Patrick. He wasvery professional and explained throughly everrhing i needed to know. As i was there another customer shared wirh me what a great experience and wonderful service she too has received at the A Street Life Storage. Considering storing my food trailer here!"

"Really enjoying my experience here. I’ve been helping my grandma move stuff into her storage and a great employee named Donald had been nothing but kind when we have needed anything. I definitely recommend this place to anyone in search of a storage unit."

"The staff were excellent. Always kind and considerate. Knew all the answers to my questions. All were ver6 professional"

"Wonderful Staff!! Very helpful."

"Had a fine experience. Was shown the facility, it was nice and clean. Good interaction with the staff."

"We needed an immediate storage unit as Public Storage in Auburn, WA was not cutting it. The staff member at Life Storage was friendly, helpful, informative and took the time to show us outdoor and indoor storage units.  The units were spotless. The facility is clean, inside and out.  Appears very well taken care of and kept up to date."

"I have had a storage unit with life storage for some time now. My rating goes solely to the upkeep of the location and for Sandy in the main office. Sandy has been a wonderful manager for the location and for the customers, in my opinion. She has helped me on more than a couple of occasions and ensured all of my concerns were addressed to my satisfaction. Thank you Sandy!"

"Diana, Javier and Sandy are spectacular people!! We had a situation that had fallen into despair...they took control, resolved our issue, came to our rescue and did it all with kindness, and a level of professionalism that was spectacular!! You have three jewels in those employees!! Treat them right!! Thank you Diana, Javier and Sandy!!"

"Xavier is awesome and works here. He's a great guy. The staff is awesome, but Life Storage needs to update their policy for employees to be open for customers during normal operating hours."

"Excellent customer service, clean facility and decent prices. Would recommend this location."

"I think Javier was a sweet guy... he is sooo kind and polite and he is very respectful... thanks Javier for being so kinda and loving"

"Great service: staff are friendly and polite. Gotta love reviews that complain about places when it's not the employees' fault, but renters' fault for breaking rules and getting caught. Pay your bill on time and follow the rules and you'll be fine. Facility is clean, access hours are perfect."

"Great people work here! Diana was knowledgeable and very kind. I called Leslie at the other Auburn location a bunch of times and she was awesome, too!!"

"Javier was very kind and helped me with all my storage needs!"

"Went into the store and the gentleman same with the ladies they were all very polite and happy and the store was clean and looked good great customer service"

"Wow! Wow! And Super wow! The entire team at this Life Storage is absolutely wonderful!! We felt as if they knew us for a long time. The team went above and beyond to show us the unit, answered the many questions we had. An absolutely professional team that I personally will recommend to anyone reading this review. Sandie, Diane and Javier, thank you for making us feel important!"

"Clean grounds. Friendly and helpful staff. Comparable pricing."

"This place os GREAT. Somehow I rented from a different light storage facility. the location of the one I actually rented from was not going to suit my needs. but Diana the girl working at this life storage is absolutely fantastic, she has got the greatest customer service skills, and she wasn't going to let me be without the storage that I needed. She was very quick to respond and she understood my predicament. she is a great asset to any company she works for and Life Storage should be very pleased and take care of her as she does her job exceptionally well."

"Excellent facility, price rose $5 during my 6 month use of a small unit, but still 5 stars in my book, for office book keeping & cleanliness. The office handled the start up process and vacate process very stress free."

"Wonderful service 👏"

"Friendly employees. Clean storage. Convenient location."

"Good communication, trustworthy company. Have had no issues with them and would likely recommend them to others."

"Had to park my second vehicle here in an outdoor unit due to covid and parking issues at my apartments, no problem renting a space. But the problem I DO HAVE is when they have a giant hole in their exterior fence to a gated coded access only facility, and my vehicle gets broken into twice. They know of the whole, and still won't fix it. I notified them of the first break in. They have a camera pointed right at my vehicle, and have not notified me of the second break in. Do not rent from a facility that doesn't make their clients security a priority. Will be contacting someone higher up to ensure this does not happen to anyone else."

"Really clean facility, the manager there is outstanding. Well organized and very helpful."

"Customer service oriented staff, clean facility, stopped to answer questions even when office wasnt open yet."

"I called in and the lady I spoke with was Kaitlyn. She did an amazing job at making sure I was good and taken care of. I will be letting people know how good this place is."

"Nonie at the Auburn Life Storage went above and beyond to give us exceptional customer service late on a Thursday night. We accidentally went to the wrong life storage and Nonie stayed an extra 45 minutes with us to get our RV checked in as we were on our way to the airport. Nonie is on it- helpful, knowledgeable, quick, and a delight to work with. We can’t recommend Nonie enough! Thanks for taking care of us! The RV storage is a perfectly secure large parking spot fenced in. We are happy our home is safe and protected!"

"They have been great to work with. Solved a problem I had to my satisfaction. Thank you."

"Nice staff. Clean. Good access hours. Helped me even when office closed. Good customer service."

"Decent pricing, helpful staff."

"Very nice workers. Always clean and very secure. Never had any problems at all. It does get very hot inside the building during the Summer so dont store any items that cant withstand heat. I'm not sure how winter's are."

"Customer service 10 out of 10"

"Clean facility, polite staff, good prices. Love the office ladies. Friendly and funny. Willing to go the extra mile to help us save money."

"Super helpful staff with fair prices and well kept facilities!"

"The ladies in the office are the best!"

"Very nice and clean . Always great customer service. Thank you very much for helping me ."

"This Life Storage place has been top notch for customer service, very personable and always helpful!"

"I've received the best customer service I've ever had anywhere! Store manager Sandie and Crystal have been so awesome to us! Thank you so very much for all of your kindness and help!"

"The staff are wonderfull clean units..I would recommend to any of my friends."

"Friendly staff - willing to help you find a unit, even if not at their own store. Staff made shopping fun - great dynamic between the two office ladies. Enforced facility rules and not afraid to be "the bad guy" when it came to making tenants follow rules."

"Just experienced a great show of customer service by a dear woman , who by the name crystal at life storage, I and my husband are moving out and will be saving our home, we needed a perfect storage to house the rest of our belongings. Crystal was welcoming and patient as well as informed of the ones we could choose from ! The company should give her a thank you too! Thank you so much for the right price and great service. Edward and Gaynelle Alexander"

"This place has great security, is very clean and the owners and operators are super nice and professional!"

"Love that it’s close to home and very affordable."

"Decent pricing super nice and helpful staff."

"Set up a unit online and found a deal that subtracted half of the first month. I was required to purchase a lock for the unit which added a 10 dollars. The unit is drive up and easy access. The unit does need more light than the one bulb provided so I have used rechargeable lights that include a magnet to attach to the walls. Never seems too busy so little impact getting direct access to our unit."

"Sandi was great! Enjoyed my time here."

"DO NOT use life storage, DO NOT"

"Quiet and not full of unwanted people lurking around and very well lit"

"The staff here is outrageously rude. I couldn't believe it.we all have bad days but every time you see this woman she's just flat RUDE!!"

"Bery friendly person..."

"I wish I could select zero stars!!! My things have been in this storage unit for years and after 3 missed payments during a pandemic...THEY SOLD IT I am listed as a secondary on the account and I live at the same address I have lived at for 20 years and they said the mail was returned, NO ONE CALLED!!!! They were Store More for ever and I never had a problem then these grinches bought it and they're terrible!! Don't store your dead mothers things here or they will sell them for $300!!! I called and got excuses and half hearted apology"

"Clean facility and not a safe place for out door storage. I had a camper broken into twice and I had a stored car windows broken out twice. There's little security at this life storage facilityand It does not feel safe"

"Great staff! Always pleasant and they try so hard to keep the facility neat and orderly. I wish the tenants would respect that. Coffee stand customers are rude, but that's not Life Storage's fault. Great pricing, although building is not climate controlled, like the website states. It is heated."

"I used their service for a short term storage and experienced nothing but friendly and genuine customer service with zero issues! I had a fantastic customer experience. Thank you Crystal and team!"

"Love how the employees try to find the best rates, even offering to call their care line to make it happen. Friendly, clean, and they offered to reserve the unit and send me the link to rent online when I finish comparing prices, in case it was after hours. In this day and age, nice to see companies wanting to work with customers instead of just taking our money."

"Good place, clean & secure🙂,roomy too😉"

"Friendly staff. Clean facility. Central location. Pricing seems on the high side, but within general range of other facilities."

"Clean, good hours."

"Knowledgable and friendly staff."

"If your in the big building you have to park in the front and carry your stuff inside"

"Competitive pricing, great staff."

"Clean. Friendly staff. Secure."

"Inquired about pricing and Sandy was very helpful and even suggested the rent now process if I wanted to do it that way due to the social distancing. She went over insurance and anything I might need to pack and store my things. She seemed warm and genuine. She went out of her way to help me. Pricing is comparable to other places. I like her little poem about leaving a review. Creative! I didn't know until after that she had stayed past closing just to asnwer my questions and left after I had pulled out of the parking space, as she was behind me, to pull into traffic. I hope she got paid for that! Thanks Auburn Life Storage for having great customer service!"

"Prices are decent - call the call center for better rates. Packing supplies in view when you walk in - would be 5 stars but I don't like pushy sales tactics. Friendly staff. Clean grounds. Getting in and out of parking lot with traffic can be a bit time consuming - they are off a main road."

"It's a storage facility. Office staff friendly, so five stars for that. Moving supplies seem rather expensive. Can get them cheaper elsewhere, but whatever. I like the staff, which makes up for the overpriced moving supplies."

"The staff were very helpful and answered all my questions..very pleased..."

"Clean office and facility. Very friendly employees. Decent pricing."

"Very helpful staff willing to answer any question I had."

"Staff is enjoyable, personable, and make inquiring, viewing units less of a chore and more fun. I like that there is overnight security and managers live on site. Grounds are clean, and Sandy even apologized when she picked up a piece of paper on our way to the unit. Most people would have ignored it and left it until later!"

"Nice people. Clean place. Great prices. Wide range of sizes available. Close to apartments and freeways. As far as I'm concerned, they've got it going on!"

"Staff is friendly and not pushy. Everything gets explained up front- just make sure you keep track of the move-in costs and deals- their call center seems to have better prices than the store. Never seen that before. Access hours of 6AM - 10PM - fits my schedule. I WOULD recommend this place."

"My Goodness how things have changed. Being a long time resident of Auburn, I keep my eyes peeled for change. StorMore is gone after almost 40 years; now we have Life Storage. Hmmm I say to myself- needs checking out. Who'd guess that a big company could still be friendly and have clerks that listen to me- I do admit that I talk slowly and can wander off course a little. Prices didn't seem to change much- good! These clerks say they've been here over 3 years, but I miss the old people that had all the dogs! So, I'll use Life Storage if I need them- they're off to quite a start anyway..."

"Large place. Lots of sizes- inside and out. Call Center is open 24hrs for any questions. Good selection of moving boxes and packing supplies, too!"

"Seems like these people know their stuff; personable staff, clean place and great prices. I like their access hours, too.(6A-10P)"

"The management and team at the Auburn location are top notch!"

"Friendly staff- they listen and really look for the best storage space to fit your needs. Prices are good- really good if you call their call center first for the deals. Good location- close to freeways- plenty of parking. You'll like them!"

"Had a very positive experience here at this facility. I have been renting here for years and the current managers are the best I have worked with over the years. Very friendly, the facility is kept clean and the security is top notch, I never worry about my things being stored here."

"I was getting fuel for my car and talking on my phone. One of your employees approached me after overhearing my side on the convo about looking for a storage place. I intended to check out the Bonney Lake storage facility, but this employee, Sandy, told me about Life Storage in Auburn. I was a little taken aback, but she told me to check it out, gave me the hours, said you had moving supplies, and even gave me one of the office's business cards. She said to check it out. I told her I wasn't ready to rent yet, possibly in the next three months, but she encouraged me to take a look and to keep it in mind. I definitely liked how she didn't push and didn't try to sell me on it, just encouraged me to take a look."

"Very clean and secure."

"Clean, secure, and great office people! Definitely will keep this place in mind and tell my friends."

"Things we need to store are valuable to us - and probably only to us. Life Storage makes sure that we know they are taking care of our things. The facility is secure, clean and accessible - the staff is outstanding."

"Ray and Wendy were a huge help with all my questions and were extremely patient with me during the rental process and all my questions. They work really well together and make for a great customer service atmosphere and very welcoming environment. Thanks for all your help"

"My husband and I came in for storage and vehicle storage. Ray, Wendy and Sandy were all extremely helpful and patient with all are questions and it made for a welcoming and easy rental process. The property is very well managed and clean which we were extremely happy about."

"Wendy and Ray were very friendly and helped me deal with a very stressful situation during my move. The facility is really clean and looks well cared for. I also really like the security that is offered. Thank you to Wendy and Ray for making me smile and treating me with such kindness!"

"Wendy & Ray were so great helping us with our storage situation. They are a lot of fun too, which eased our anxiety. They even referred us to a great U-Haul dealer who got us a reasonable rate for our move. I would recommend them to anyone who asked. We shopped around & they were the most personable & knowledgeable, unlike some facilities where the staff was uncaring & the office seemed sterile."

"Walked in to get some pricing. Enjoyed the management's friendly and welcoming demeanor while they helped me with choosing a size. The three office managers have a great repoire and were fun to watch and interact with. Was not ready to rent yet, but when I am, I will be going back to them!"

"Shyanne and Stephanie were wonderful. Thanks so much for your help!"