Storage Units near Woodhouse Corner in Virginia Beach, VA 23454

"Run as fast as you can. Have rented from Life Storage off and on for several years. Ever since it went under new management, nothing is ever fixed. Fence has been broken, door with a keypad stands open so anyone can come in anytime, day or night. The office staff is not available at least 2 days a week, and to top it all off, the elevator is broken. The elevator has been broken for over 2 weeks and if you want to get items in or out of your unit, you need to use the stairs. Fast forward to now it is raining and the steps are slippery. I wonder how someone with disabilities are able to use the facility."

"Have rented here for many years and the quality remains consistent despite several changes of management during these years. Just rented a new unit and the website did something odd and assigned me the wrong unit - Well Brennan tirelessly worked thru his lunch hour in order to ensure the problem got resolved! Yes, there are shinier and newer facilities out there but this place becomes family! Highly recommend!"

"Awesome service and friendly staff. Great prices. Support the troops!"

"Kim is the Best!"

"Awesome dude !"

"She was beyond helpful, personable and funny!!"

"I rented a space from Life Storage on Central Drive for about 2 years. I had nothing but positive experiences with them. Staff was always super kind when I needed to go in or call. Whenever there was a price increase, they made sure to let us know well in advance that it was coming and why. That is very rare these days. Closing out my space was also so easy and painless. These people conduct business very well."

"My mother and I have been renting from Life storage for years! We love the spaces, the fabulous customer service, and location. They also have a van for you to rent! Hands down awesome!!!"

"Fantastic people, great service."

"I've had the usual surprise challenges during moving, but Kim at Life Storage has always been so kind and helpful. So glad there are still good people who take pride in their work!"

"Everything was great. Will definitely be back when I need storage."

"Kim was great! Helped us out immensely and had a great sense of humor."

"Used them while moving into my new place, no bugs and easy to access. The customer service was excellent. When they were closed but still there they went out of their way to let my 3 year old use the bathroom"

"It’s been stressful moving. A lot of the storage places have no more space. I happen to come across Life Storage and I decided to place a reservation. Kim from Life Storage called me within minutes after the reservation, but I was unable to pick up. I tried to return and left a voicemail. I assumed I’d probably won’t here back after the weekend. She attempted to call me again as she was about to leave for the day. She was very pleasant and informative. She happily answered all questions since I’ve never rented a unit before. Today, I met with the manager to complete the process and Kim left him notes so he’s aware of what’s going on. He showed me to the unit and I was impressed by the customer service received with Kim and the manager."

"Great place as evidenced by the fact we’ve been a customer for 25 years. Over the years the staff has always been very friendly and professional and, fortunately, that continues to this day. Recently, Kim helped my wife with the purchase of a new padlock. She couldn’t have been nicer or more efficient. Kudos to her!"

"I was so impressed with the incredible customer service the staff provided. They went above and beyond to help when my storage needs changed. That kind of consideration is rare. I highly recommend them and will use them anytime I have temporary storage needs."

"Very friendly, attentive, and will try to work with military. Highly recommend for those going on deployment."

"Easy process and super friendly and helpful! Great experience :)"

"Kim is by far is by far the best service rep I met in this location. She has gone above and beyond my expectation for service. Thank you for all your help with moving me in."

"Wonderfulstaff。"

"They are very understaffed. There's never anyone in their office during business hours. You can't talk to anyone live in person or on the phone. This had happened to me soooo much at this location."

"David is the nicest young man that I have ever met. He is always very friendly and attentive to my storage needs. David was super helpful and his customer service is beyond exceptional. He always greets me with a ready smile and asks me if I need anything or how my day is. This business needs more employees like him."

"I really do, appreciate, Wayne & David,  they helped me out so much, they really know how to treat they're customers, they are very respectable. Awesome customer service, I wish it was more people like them. Awesome team. Thumbs up David & Wayne. Store # 160. Keep up the good works."

"Kim was amazing! Helped me find my lost item, it was much appreciated."

"Closed our account today after 9 months. Moving day was today but the elevator broke. The Manager Wayne was very sincere and apologetic. He gave us a credit on our final bill. One of the employees, David, was awesome! He helped us carry furniture from the second floor to our truck. A phenomenal company and staff. Would definitely use the particular company/site again! I hope David isn't sore from assisting."

"Kim was very helpful and knowledgeable. Didn’t take long at all to rent my unit. I would recommend coming to this place!"

"David was super friendly and helpful from day 1. Great facility with great staff. Thank You."

"The folks at this Life Storage location are the best! They are extremely helpful and friendly. I highly recommend them. Thank you David Robuck for assisting me!"

"We had a great experience. David was helpful and answered any questions we had. Very happy with the pricing and the customer service."

"Clean, secure, great service!"

"Purchasing the storage from David was painless and smooth. We were appreciative of the level of expertise and how quickly the transaction was."

"I went to the storage so I can pick up my stuff and close down my storage. When I opened it up, if was awful. My MIA x boyfriend had utterly trashed the inside of my storage. David, one of the employees, was with me when I opened the storage. Without hesitation, he told me that I can leave everything there and that he'd take care of it. I am extremely grateful to David Roebuck as he went above and beyond in his help. David, no words can express how thankful i am for sanitizing and being excellent."

"David and the staff at Life Storage are great! They answered all our questions we had and the prices are fair for the units. The facility is clean and the use of the free move in truck was very convenient for my family."

"I just emptied my storage unit today. Nothing was missing or damaged. Dave was an excellent assistant to everything that I needed. I would recommend your storage facility to anyone who mentions the need for one."

"Wonderful man!! Very helpful! Just love making my payment and talking with wayne!!"

"Wayne was extremely personable and professional. He answered all of our questions and made me feel comfortable leaving my belongings with a sense of security."

"04/12/2021 I have been with this storage facility for a few years now and I love it. All the staff are exceptionally nice and always helpful. Definitely recommend for storing anything. Have awesome climate control units and are competitively priced! They are a must for your storage needs!"

"Easy to work with!"

"We began with a great relationship with Life Storage however we have since had few too many incidences that have us looking into other more competent storage companies. Our 1st issue, one night we were moving a couch into our unit & our security code was not accepted therefore we were locked out unable to access the property for no apparent reason. After calling various different numbers desperately trying speak to someone for help & being on hold waiting around for about an hour finally someone was able to override the system. We were later told it was some type of security glitch but that shouldn’t be something, we as paying on time customers, should be experiencing. 2nd issue, we have had difficulties setting up our account online in order for us to pay online as to not have to pay an extra over the phone fee or have to constantly go pay in person which we’ve been doing monthly. I was personally able to speak with the manager on how to properly set up our online account to properly make our 1st of the month payments online, on time & not in person every time. After a few different try’s we were finally able to make our payment online and we even went as far as paying it early since we were going out of town. We received our transaction of completion in our email so we thought everything was fine. However, a little over a week later while looking into my checking account I noticed no deduction for Life Storage nor did we receive any additional notification that our payment did not go through. I called to speak with the manager to find out why this happened especially since we have been going out of our way to make sure we set everything up properly. Sadly, we are given no choice but to have to pay a whopping $50 fee for reasons I still don’t understand as well as an infuriating $20 late fee!!! Even though, in our account that both myself and the manager could see clear as day and in black & white that we made our payment early, still we are being charged these extra fees?!?! All along we have been trying to do the right thing by going out of our way to ensure our payments are made on time or early and yet still there’s an issue. This is not right and we will be looking into other competent storage companies!"

"Amazing service!!"

"Always pleasant in welcoming very attentive a very nice place to keep my precious items."

"Very Helpful and friendly.... Outstanding customer service!!!"

"Meghan picked up the phone earlier in the day. She was polite, informative, and helpful. Later in the day the office manager, Wayne, greeted me and showed me the space to make sure it was up to my standards. I listed the contents that I was bringing to the unit and he even offered advice as to how to pack them. Wayne was friendly, efficient, and knowledgable."

"It's a pleasure doing business with Kim and Wayne. They very professional. I started with a smaller unit then switched to a larger one. They made the transition easy. The place is clean and we'll organized. The staff is very friendly."

"Kim was awesome! She balanced out all customer requests and multiple people on site. Cool calm and collective!! Great Service!"

"What an awesome facility. I have been with life storage for several years moving and they are always there for me. Wayne at this location was outstanding. Customer Service at it's highest! They have been on point and always keeping me updated. The office was closed during this incident and Wayne had a person come on site to resolve the issue. Talk about service! Thank you Life Storage for your prompt reply and staying on task to resolve any issues. :-)"

"Wow! Just Wow! I went online and reserved a storage unit on 3/12/21 at LifeStorage on Central Drive in Virginia. Within 15 minutes, Wayne called me to see if there was anything he could help me with. I explained my issues and we set up a time for me to come to LifeStorage to see the unit I had reserved. Turns out it was too small for what I needed. Wayne took me to 4 more sizes that he had available for the date I needed. Wayne is a very personable person and went out of his way to help me when I was so stressed over everything that I was going through. Some people don't really understand customer service and should to be in this profession. Wayne, he truly understands how customer service works. I appreciate that he went out of his way to make sure I was taken care of, he went that extra mile to make sure I, the customer was satisfied. Thanks Wayne for being there to help me!"

"I'm so impressed with the level of customer service from this staff. Everyone who works there is so genuine and so helpful, they're very nice prices and facilities, and they are very good at making sure you have all your information and needs. Thank you!"

"Great experience with kim"

"Great experience and awesome customer service!"

"The facility is clean and it's always a pleasure interacting with staff. My storage needs will always be met at this facility. Great customer service."

"This storage facility is so amazing they have great employees who have helped me so much these last few months and I definitely recommend to anyone seeking a storage place."

"Kim and Wayne are simply just good at what they do. Some people don't really understand customer service and do not need to be in this profession. With the case of Kimberly and Wayne, they truly understand how customer service works. I appreciate their services in going the extra mile to make sure customer satisfaction is #1. It was an door issue within the climate control unit and had been out of order for nearly a year. After numerous attempts with previous employees and managers thru this time period, nothing was done until Kimberly and Wayne started working here at the central drive lifestorage location, and it was then when something finally got done and the door was fixed within a week of mentioning this situation. I make a big deal about this situation because my unit is on the second floor and it just made sense to use the door of where my unit was the closes. Thanks a bunch Kimberly and Wayne for your outstanding works on this matter. Keep up the great works!"

"Super friendly staff and the location is highly accessible to all vehicles."

"Kim and Wayne have been a blessing. My family and I have been going through some rough times and got very behind on our storage payments. I went in and spoke with Kim and no only does she exemplify great costumer service, but she has a kind and caring personality that makes you feel welcome and important when you go into the office. She gave me all the information we needed in order to catch up and if she didn't know an answer to my question, she was extremely honest. Wayne called me not to long after my meeting Kim and he helped me further understand what I needed to do to resolve my issue. Sometimes, it difficult to talk to others when we are having problems because we may feel scared or embarrassed, but I'm so happy that Kim and Wayne were there to help and make me feel more at ease. This may seem like extra, considering it's just a storage unit, but it is so true when said, "it's the small things." Thank you so much for helping us get though this small part. Stay safe everyone!"

"This place is soooo awesome at customer service that anytime I need storage I’m coming back. Wayne is so pleasant and makes sure you understand everything. Anyone you interact with at this location is professional, kind and helpful."

"Everyone there is so nice and most accommodating. The place is always immaculate. Security cameras everywhere. highly recommend"

"Wayne was very helpful & kind with get us checked in for our unit. Check in was quick, simple, and straightforward! 5 star service & would 100% recommend this Life Storage location to anyone in the area in search of a unit."

"Very friendly & helpful staff."

"In the last few months I've made several changes to my storage unit plan. Each staff person that helped me was over the moon pleasant and helpful. I've had units for quite a while and watched this location go through a dark time with certain individuals. But ALL is well again and the new staff are doing a tremendous job! It's much appreciated! Highly recommend this location!!"

"Wayne was very professional and amazing. He made sure we had the right size unit for our needs without paying for more storage than we needed. Highly recommend!"

"Awesome storage unit location, bottom line. The staff is always super friendly and helpful. The unit was clean, reasonably priced, and reasonably accessible. I had a really great experience here. If I’m ever back in the area and need storage, I’ll check here first for sure."

"Amazing customer service ! Wayne was great at helping us get a storage unit and prepare us in every way! Thank you life storage"

"Best storage in Virginia Beach! Rebecca took excellent care of us for all our needs and made it an easy process. The site was safe and kept clean and secure. Prices were great and staff is so professional and friendly. If you need somewhere to store your stuff visit Central drive location."

"Aimee was so pleasant, helpful, and very kind!!! I appreciate her ❤ going above to help me! Thank youu so much!!!!"

"Wayne was wonderful. Very accommodating and polite. Talking to Him in the golf cart on the way to see the unit was like talking to a long time friend. His every action showed genuine care and love."

"Really cool place, seems to be locked up pretty good. I like that they're very clean. Just my first day, but very pleased. Met someone that works there, at the door, she was very helpful and nice. I'm sorry I don't remember her name, but 5 star treatment. Yeah Baby"

"Best storage facility in Virginia Beach. I have rented at this location off and on for the last 10 years. Love the fact they have climate as well as humidity control units.It’s easily accessible, elevators, moving carts, moving van, rest room and the facility is always clean. The staff is polite and always helpful. Amiee McCann always brightens my day she always smiles and is always polite no matter how busy it gets. Amiee always explains your paperwork and gives great supply suggestions. By far the best place in town to store your things."

"Ended up using this location for the van rental since the life storage closet to me had a broken down van. I was helped both days by Amiee, and I had a wonderful experience. She definitely was the factor that turned an otherwise unpleasant moving experience into a tolerable days work. I would definitely recommend this life storage location, purely based on my staff interactions alone."

"This will be my third year using a storage unit here for the winter. I keep coming back because the customer service is top notch - always friendly and doing whatever they can to help out with my needs."

"Amiee and store is wonderful!! Recommend this location for any and all storage location."

"I've truly been greatful over the years with ALL the help from Donna & Bill, given to me & my father over the years, from assisting with house move, business moves, and safely securing our belongings for so many years. I've never once had any problems with safety, the conditions of premise, theft, destruction of properties, & there units are well maintained. Everytime I stop by to get anything from storage there's always security, maintenance, and office assistance available, & the location is the very best in town!! Thank you SO much Uncle Bobs, Bill & Donna, many thanks Gillian & James Johnson. Recently it's 2020. This was posted 3 yrs back. I had to remove a star. Since I had a family of mice found in my storage units because food was found in nearby units. Also my rent of 76. Which was garanteed to be me being that I was a long standing clients of Uncle Bob's storage over 10 years then changed hands to life storage currently and I've remained with company. BUT the costumer service is no longer there and they raise year rents annually which never happened before. You'd think they'd want to KEEP LOYAL clients. So 76. is know 106. Plus they stopped sending out emails to clients. Such as reminders. The only time they email is when u get hit with rent increases. Everyone I liked over the years, Donna, Bill, Amber they all left... I don't know anyone there anymore (staff) changes quickly, it's not the same friendly costumer service. 😒"

"Super friendly staff. Had a pleasure working and talking with them."

"Rebecca (pictured below) and Aimee have been amazing since I started with Life Storage 3 months ago. I had to switch units recently because I wanted more space and they made it so easy and saved me money!!! I won’t go any where else. Come see these girls they will take great care of you❤️"

"We have had nothing but the best service and experience at thIs Life Storage location. Rebecca and Amiee were so great to work with and we will definitely be back when we have another storage unit need. Highly recommended!"

"Awesome experience. I enjoyed my time there. Full of laughs and smiles, while taking care of business."

"It was such a blessing to go into the lynnhaven location and spend time with Rebecca and Aimee!!!!! They lifted my spirit. What wonderful customer service and such a great company."

"Such a great experience. Quick and easy. Staff was lovely."

"Richard/ Faith House of Refuge have been doing business with Life Storage for many years and business and staff have been great to work with. Very pleasant and helpful"

"I had a really good experience today with Life Storage. I reserves online and went in to view the unit before I paid. I ended up being greeted by the Manager who was a really laid back cool guy. The new woma. Was pleasant as well. All my questions were answered and the Manager came through on a solid for me. The location is convenient and the peice is definitely right! So far so good."

"Excellent customer service."

"We were very impressed with Rebecca at this location this past week. My family and I needed to change from a too large space into a smaller space and she effortlessly helped us through the process. Thanks Rebecca!"

"Place was great. The units were clean and well lit. Easy to acquire and easy to close out."

"My stuff has been sitting for 3 years moldy . The insurance is a joke and they offer no help . There are no on site disposal areas either so I cannot even unliad this xrap and just have to keep paying for it as i don't have a truck or help ."

"Very helpful and friendly. The prices are very reasonable also!"

"First, let me start off by saying how pleased I was with the customer service. Rebecca was amazing in trying to help meet my needs. Although they did not have the unit size I needed, Rebecca helped recommend exactly what I needed to protect my items. I’d come back again. Thanks"

"I wandered in the other day looking for a quote on a unit and some addition information on storage spaces as I'm in the market for one. I was greeted and helped immediately by an exceptionally friendly associate by the name of Rebecca. She made me feel so welcome and was overflowing with knowledge and gave me more than enough information to help me make my decision. I highly recommend everyone go and see Rebecca for all your storage needs!"

"Super friendly. Quick process."

"Received a new job offer that is out of state. Came to this location to store belongings while away. Was greeted at the door by an awesome employee by the name of "Nekia". She showed me multiple units and narrowed it down to what was best for me. Transaction was as smooth as it could ever be! She was very informative and great help. Will be recommending this location to my colleagues. Thank you Nekia for everything!"

"I have dealt with Nikkia several times now, and she is one of the sweetest and most friendly employees at any of the storage facilities around here. She goes above and beyond when it comes to helping customers. If I could give her ten stars, I would. And same to the facility. Nice, clean, and well maintained. Good cameras and lighting. Makes me feel much safer when alone. Thanks again!"

"Great customer service!! asst. manager carol was very knowledgeable with answers and made me feel secure in using their services."

"I've had a unit w/this facility for over a year. They have always been very helpful and courteous. The manager and associates are awesome."

"Nekia was amazing! Helpful, friendly, and great service! It was my first time renting a storage unit and she went above and beyond throughout the entire process. A true gem! This company will forever have a loyal customer thank to her."

"The employees are so nice here, if I could give it more stars I would, great people, great facility, cant think of a single reason not to like it here!"

"The location of the facility is great with fair prices. Everything has gone great until we had a leak. You can see where the unit has leaked in two places before with the inside being "fixed" with duct tape. One spot began to leak about a month ago again. I have been waiting for repairs for about a month now. I am told everytime that they have no time table to fix it as they only have one person to do repairs on multiple locations and I am assuming that they are unwilling to hire outside the company to make repairs, even if they have a backlog. I have a storage unit that I cannot use the front section of for going on a month now with no end in sight."

"Nakia Raines what is the best associate manager Ive ever encountered her customer service was very professional on the highest level I recommend you go to this location I love it. Great personality"

"The monthly rates are great and Wayne was so kind and helpful!!"

"Hi Wanted to make sure I review Nakia @ Central Drive Lifestorage. She is incredibly helpful and knowledgable and was a pkeasure to meet. Most impressed with the staff here Thank you"

"I had my unit for about 12 to 13 years and I found myself becoming a pack rat. I was always treated with respect and left alone when I had to do spring cleaning at storage unit and bring everything that was in my 5 X 10 unit out and try and decide what I needed and what I could donate to someone that would use what I did not need."

"Donna was great"

"Great facility , Ron has always provided excellent customer service. Everyone here has always been friendly and the facility is always clean and neat. I have been a customer for over 2 years here and would not think of going anywhere else."

"Great service from all of the staff. Amber was went above and beyond today....Thanks Amber>"

"Outstanding customer service! Ron at the front desk was very personable and accommodating. The facility is spotless and their process is super simple."

"Great service. Great prices. And Ron at the front desk is friendly and very helpful."

"This place overall is very nice and well kept, I've been having issues accessing my unit off hours due to gate issues? I brought up my concern with not being able to access my unit and was told the issue was corrected and I shouldn't have further issues getting in after office hours. This is the third time sadly that I have wasted trips to my unit because the gate is denying me entry when I was told that I have 24 hour access to the climate controlled units. I hope this has been a misunderstanding or they are able to remedy this in the future."

"very friendly and helpful staff. the units are very clean."

"Life Storage made my storage experience super easy. I would definitely recommend them to anyone."

"Great Facility. Friendly staff. Ron is awesome. Highly recommended!"

"Great Folks! Always give me Great Service!"

"Wonderful, friendly staff and Amber was particularly amazing! Thank you for helping me figure out the right unit for my move!"

"Service was fast and friendly. Easy to book. Access for the first full 24 hours and then from 6am to 10pm after that. My only complaint is that they do not have free carts to move things in and out of the unit easier."

"This is a special thank you to Amber. She really helped us out and was actually glad to answer our questions and make recommendations. That is so rare now a days. This is a very efficient business. Store your stuff here."

"Highly recommended. I stopped by to check out my storage options and the guy at the front desk (sorry I've forgotten his name) couldn't have been more helpful. When I went back to actually move in Amber was covering the front desk and likewise couldn't have been more helpful. When we ran into some unexpected logistical issues, she went well above and beyond to figure out my options. The place is also neat as a pin and I like their locking system - not just a bring your own deadbolt - which gives me 100% assurance that no one but I have access to my space. Definitely five stars all around - I've used a number of self-storage facilities over the years; I wish they were all like this."

"Amber Williams and her team are amazing to work with. They helped me with changing units and went out in the rain to show me my new one. Best storage place around the 757!"

"Life storage has affordable options , helpful staff, and is military friendly!"

"The staff there was friendly and helpful!"

"Great experience"

"I think her name is Cassandre??? ... but I called in and got pricing. Im moving soon and needed to know basic info. She was so patient with my 1,000,000 questions!!!"