A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
Customer Reviews - Life Storage #160, Virginia Beach
We at Life Storage want to maintain the best storage facilities in Virginia Beach, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I needed to get some information on a few storage unit's availability. I called and left a message and within 1 hour Wayne returned my call and answered all my questions. He also assisted me with my online rental. He was delightful to speak to... very knowledgeable and warm greeting."
"Greedy. The rates have SKYROCKETED in the last few years for no good reason. The latest increase is 45 dollars a month and they increase every year. Don’t put your stuff here unless you’re ready to move your stuff when they jack the price up another 45 bucks next year or you just like wasting money on empty space. That’s all it is. Empty space. That’s what they’re charging for. Do not recommend. Nobody is ever in the office when you need help either. The light in our unit hasn’t worked in 2 years."
"100% 5 Stars. Recently I was at Jack Rabbit storage as they raised the prices but my fiancé and I needed more space. (More so just bang for the buck) So we went hunting. Within our first 10 min we found LifeStorage offering a little under our original price we were currently paying for our 5 x10. So when we saw the price tag for basically double the space, we immediately rented it. We got our code to access everything as soon as we agreed to rent it. Went the next day to meet with AMAZING customer service and a warm welcome from a bright woman named Dale. She was so sweet and really funny and we easily got along with her as we checked out the Van to rent. She helped us along with the van rental and was super thoughtful, and precise with everything. We rented out the van as well to help move and it's MASSIVE. Easily carried everything we had in our mini unit to our upgrade. I hope we can keep this new unit for quite sometime and stay with LifeStorage for years to come."
"I've been looking for a storage unit that did not have an outrageous price!!
Then, I found LIFE Storage! They had an outstanding deal & I figured there'd be a catch. I was doing this online & it wouldn't let me reserve it for more than 2 days. I wasn't ready until late February so I called an 'agent' who was nice but he worked for ALL storage companies! Then I get a text and a call from Wayne who actually manages a Life storage & he stood by the excellent deal and let me reserve it til end of February! And there were no catches, no gimmicks plus, I can use their moving truck if I need to!
Thank you Wayne!! You really took a huge weight off of my shoulders & you were so kind & understanding!!
There are not too many people like you & I appreciate you!"
"Wayne is the best!! Along with the location and atmosphere when we did our tour around the facility. He took care of us as soon as we pulled in their parking lot!!"
"Reviews Yelp googl facebook
We write reviews, promote your companies
Real people accounts before 2017, we use one IP address for one view
If a review is not recommended, we will replace it free of charge.
First review for free
Contact us [email protected]
Yelp services
10 Yelp reviews = $ 350
20 Yelp reviews = $ 600
50 Yelp reviews = $ 1500
1 reviews Yelp = 150 $
--------------------------------------------------
10 google review = 350 $
20 google review = 600 dollars
50 googl review = $ 1500
--------------------------------------------------
10 Facebook Review = $ 200"
"Have not had any issues at all using the storage facility no Critters hanging out and is very well lit at nighttime. Office staff is very helpful if I need any help great experience so far been there about a year"
"Run as fast as you can. Have rented from Life Storage off and on for several years. Ever since it went under new management, nothing is ever fixed.
Fence has been broken, door with a keypad stands open so anyone can come in anytime, day or night. The office staff is not available at least 2 days a week, and to top it all off, the elevator is broken. The elevator has been broken for over 2 weeks and if you want to get items in or out of your unit, you need to use the stairs. Fast forward to now it is raining and the steps are slippery. I wonder how someone with disabilities are able to use the facility."
"Have rented here for many years and the quality remains consistent despite several changes of management during these years.
Just rented a new unit and the website did something odd and assigned me the wrong unit - Well Brennan tirelessly worked thru his lunch hour in order to ensure the problem got resolved!
Yes, there are shinier and newer facilities out there but this place becomes family! Highly recommend!"
"I rented a space from Life Storage on Central Drive for about 2 years. I had nothing but positive experiences with them. Staff was always super kind when I needed to go in or call. Whenever there was a price increase, they made sure to let us know well in advance that it was coming and why. That is very rare these days. Closing out my space was also so easy and painless. These people conduct business very well."
"My mother and I have been renting from Life storage for years! We love the spaces, the fabulous customer service, and location. They also have a van for you to rent! Hands down awesome!!!"
"I've had the usual surprise challenges during moving, but Kim at Life Storage has always been so kind and helpful. So glad there are still good people who take pride in their work!"
"Used them while moving into my new place, no bugs and easy to access. The customer service was excellent. When they were closed but still there they went out of their way to let my 3 year old use the bathroom"
"It’s been stressful moving. A lot of the storage places have no more space. I happen to come across Life Storage and I decided to place a reservation. Kim from Life Storage called me within minutes after the reservation, but I was unable to pick up. I tried to return and left a voicemail. I assumed I’d probably won’t here back after the weekend. She attempted to call me again as she was about to leave for the day. She was very pleasant and informative. She happily answered all questions since I’ve never rented a unit before. Today, I met with the manager to complete the process and Kim left him notes so he’s aware of what’s going on. He showed me to the unit and I was impressed by the customer service received with Kim and the manager."
"Great place as evidenced by the fact we’ve been a customer for 25 years. Over the years the staff has always been very friendly and professional and, fortunately, that continues to this day. Recently, Kim helped my wife with the purchase of a new padlock. She couldn’t have been nicer or more efficient. Kudos to her!"
"I was so impressed with the incredible customer service the staff provided. They went above and beyond to help when my storage needs changed. That kind of consideration is rare. I highly recommend them and will use them anytime I have temporary storage needs."
"Kim is by far is by far the best service rep I met in this location. She has gone above and beyond my expectation for service. Thank you for all your help with moving me in."
"They are very understaffed. There's never anyone in their office during business hours. You can't talk to anyone live in person or on the phone. This had happened to me soooo much at this location."
"David is the nicest young man that I have ever met. He is always very friendly and attentive to my storage needs. David was super helpful and his customer service is beyond exceptional. He always greets me with a ready smile and asks me if I need anything or how my day is. This business needs more employees like him."
"I really do, appreciate, Wayne & David, they helped me out so much, they really know how to treat they're customers, they are very respectable. Awesome customer service, I wish it was more people like them. Awesome team. Thumbs up David & Wayne.
Store # 160. Keep up the good works."
"Closed our account today after 9 months. Moving day was today but the elevator broke. The Manager Wayne was very sincere and apologetic. He gave us a credit on our final bill. One of the employees, David, was awesome! He helped us carry furniture from the second floor to our truck. A phenomenal company and staff. Would definitely use the particular company/site again! I hope David isn't sore from assisting."
"The folks at this Life Storage location are the best! They are extremely helpful and friendly. I highly recommend them. Thank you David Robuck for assisting me!"
"I went to the storage so I can pick up my stuff and close down my storage. When I opened it up, if was awful. My MIA x boyfriend had utterly trashed the inside of my storage. David, one of the employees, was with me when I opened the storage. Without hesitation, he told me that I can leave everything there and that he'd take care of it. I am extremely grateful to David Roebuck as he went above and beyond in his help.
David, no words can express how thankful i am for sanitizing and being excellent."
"David and the staff at Life Storage are great! They answered all our questions we had and the prices are fair for the units. The facility is clean and the use of the free move in truck was very convenient for my family."
"I just emptied my storage unit today. Nothing was missing or damaged. Dave was an excellent assistant to everything that I needed. I would recommend your storage facility to anyone who mentions the need for one."
"Wayne was extremely personable and professional. He answered all of our questions and made me feel comfortable leaving my belongings with a sense of security."
"04/12/2021
I have been with this storage facility for a few years now and I love it. All the staff are exceptionally nice and always helpful. Definitely recommend for storing anything. Have awesome climate control units and are competitively priced! They are a must for your storage needs!"
"We began with a great relationship with Life Storage however we have since had few too many incidences that have us looking into other more competent storage companies. Our 1st issue, one night we were moving a couch into our unit & our security code was not accepted therefore we were locked out unable to access the property for no apparent reason. After calling various different numbers desperately trying speak to someone for help & being on hold waiting around for about an hour finally someone was able to override the system. We were later told it was some type of security glitch but that shouldn’t be something, we as paying on time customers, should be experiencing.
2nd issue, we have had difficulties setting up our account online in order for us to pay online as to not have to pay an extra over the phone fee or have to constantly go pay in person which we’ve been doing monthly. I was personally able to speak with the manager on how to properly set up our online account to properly make our 1st of the month payments online, on time & not in person every time. After a few different try’s we were finally able to make our payment online and we even went as far as paying it early since we were going out of town. We received our transaction of completion in our email so we thought everything was fine. However, a little over a week later while looking into my checking account I noticed no deduction for Life Storage nor did we receive any additional notification that our payment did not go through. I called to speak with the manager to find out why this happened especially since we have been going out of our way to make sure we set everything up properly. Sadly, we are given no choice but to have to pay a whopping $50 fee for reasons I still don’t understand as well as an infuriating $20 late fee!!! Even though, in our account that both myself and the manager could see clear as day and in black & white that we made our payment early, still we are being charged these extra fees?!?! All along we have been trying to do the right thing by going out of our way to ensure our payments are made on time or early and yet still there’s an issue. This is not right and we will be looking into other competent storage companies!"
"Meghan picked up the phone earlier in the day. She was polite, informative, and helpful. Later in the day the office manager, Wayne, greeted me and showed me the space to make sure it was up to my standards. I listed the contents that I was bringing to the unit and he even offered advice as to how to pack them. Wayne was friendly, efficient, and knowledgable."
"It's a pleasure doing business with Kim and Wayne. They very professional. I started with a smaller unit then switched to a larger one. They made the transition easy. The place is clean and we'll organized. The staff is very friendly."
"What an awesome facility. I have been with life storage for several years moving and they are always there for me. Wayne at this location was outstanding. Customer Service at it's highest! They have been on point and always keeping me updated. The office was closed during this incident and Wayne had a person come on site to resolve the issue. Talk about service! Thank you Life Storage for your prompt reply and staying on task to resolve any issues. :-)"
"Wow! Just Wow! I went online and reserved a storage unit on 3/12/21 at LifeStorage on Central Drive in Virginia. Within 15 minutes, Wayne called me to see if there was anything he could help me with. I explained my issues and we set up a time for me to come to LifeStorage to see the unit I had reserved. Turns out it was too small for what I needed. Wayne took me to 4 more sizes that he had available for the date I needed. Wayne is a very personable person and went out of his way to help me when I was so stressed over everything that I was going through. Some people don't really understand customer service and should to be in this profession. Wayne, he truly understands how customer service works. I appreciate that he went out of his way to make sure I was taken care of, he went that extra mile to make sure I, the customer was satisfied. Thanks Wayne for being there to help me!"
"I'm so impressed with the level of customer service from this staff. Everyone who works there is so genuine and so helpful, they're very nice prices and facilities, and they are very good at making sure you have all your information and needs. Thank you!"
"The facility is clean and it's always a pleasure interacting with staff. My storage needs will always be met at this facility. Great customer service."
"This storage facility is so amazing they have great employees who have helped me so much these last few months and I definitely recommend to anyone seeking a storage place."
"Kim and Wayne are simply just good at what they do. Some people don't really understand customer service and do not need to be in this profession. With the case of Kimberly and Wayne, they truly understand how customer service works. I appreciate their services in going the extra mile to make sure customer satisfaction is #1. It was an door issue within the climate control unit and had been out of order for nearly a year. After numerous attempts with previous employees and managers thru this time period, nothing was done until Kimberly and Wayne started working here at the central drive lifestorage location, and it was then when something finally got done and the door was fixed within a week of mentioning this situation. I make a big deal about this situation because my unit is on the second floor and it just made sense to use the door of where my unit was the closes. Thanks a bunch Kimberly and Wayne for your outstanding works on this matter. Keep up the great works!"
"Kim and Wayne have been a blessing. My family and I have been going through some rough times and got very behind on our storage payments. I went in and spoke with Kim and no only does she exemplify great costumer service, but she has a kind and caring personality that makes you feel welcome and important when you go into the office. She gave me all the information we needed in order to catch up and if she didn't know an answer to my question, she was extremely honest. Wayne called me not to long after my meeting Kim and he helped me further understand what I needed to do to resolve my issue. Sometimes, it difficult to talk to others when we are having problems because we may feel scared or embarrassed, but I'm so happy that Kim and Wayne were there to help and make me feel more at ease. This may seem like extra, considering it's just a storage unit, but it is so true when said, "it's the small things." Thank you so much for helping us get though this small part. Stay safe everyone!"
"This place is soooo awesome at customer service that anytime I need storage I’m coming back. Wayne is so pleasant and makes sure you understand everything. Anyone you interact with at this location is professional, kind and helpful."
"Wayne was very helpful & kind with get us checked in for our unit. Check in was quick, simple, and straightforward! 5 star service & would 100% recommend this Life Storage location to anyone in the area in search of a unit."
"In the last few months I've made several changes to my storage unit plan. Each staff person that helped me was over the moon pleasant and helpful. I've had units for quite a while and watched this location go through a dark time with certain individuals. But ALL is well again and the new staff are doing a tremendous job! It's much appreciated! Highly recommend this location!!"
"Wayne was very professional and amazing. He made sure we had the right size unit for our needs without paying for more storage than we needed. Highly recommend!"
"Awesome storage unit location, bottom line. The staff is always super friendly and helpful. The unit was clean, reasonably priced, and reasonably accessible. I had a really great experience here. If I’m ever back in the area and need storage, I’ll check here first for sure."
"Best storage in Virginia Beach!
Rebecca took excellent care of us for all our needs and made it an easy process. The site was safe and kept clean and secure. Prices were great and staff is so professional and friendly.
If you need somewhere to store your stuff visit Central drive location."
"Wayne was wonderful. Very accommodating and polite. Talking to Him in the golf cart on the way to see the unit was like talking to a long time friend. His every action showed genuine care and love."
"Really cool place, seems to be locked up pretty good. I like that they're very clean. Just my first day, but very pleased.
Met someone that works there, at the door, she was very helpful and nice. I'm sorry I don't remember her name, but 5 star treatment.
Yeah Baby"
"Best storage facility in Virginia Beach. I have rented at this location off and on for the last 10 years. Love the fact they have climate as well as humidity control units.It’s easily accessible, elevators, moving carts, moving van, rest room and the facility is always clean. The staff is polite and always helpful. Amiee McCann always brightens my day she always smiles and is always polite no matter how busy it gets. Amiee always explains your paperwork and gives great supply suggestions. By far the best place in town to store your things."
"Ended up using this location for the van rental since the life storage closet to me had a broken down van.
I was helped both days by Amiee, and I had a wonderful experience. She definitely was the factor that turned an otherwise unpleasant moving experience into a tolerable days work.
I would definitely recommend this life storage location, purely based on my staff interactions alone."
"This will be my third year using a storage unit here for the winter. I keep coming back because the customer service is top notch - always friendly and doing whatever they can to help out with my needs."
"I've truly been greatful over the years with ALL the help from Donna & Bill, given to me & my father over the years, from assisting with house move, business moves, and safely securing our belongings for so many years. I've never once had any problems with safety, the conditions of premise, theft, destruction of properties, & there units are well maintained. Everytime I stop by to get anything from storage there's always security, maintenance, and office assistance available, & the location is the very best in town!! Thank you SO much Uncle Bobs, Bill & Donna, many thanks Gillian & James Johnson. Recently it's 2020. This was posted 3 yrs back. I had to remove a star. Since I had a family of mice found in my storage units because food was found in nearby units. Also my rent of 76. Which was garanteed to be me being that I was a long standing clients of Uncle Bob's storage over 10 years then changed hands to life storage currently and I've remained with company. BUT the costumer service is no longer there and they raise year rents annually which never happened before. You'd think they'd want to KEEP LOYAL clients. So 76. is know 106. Plus they stopped sending out emails to clients. Such as reminders. The only time they email is when u get hit with rent increases. Everyone I liked over the years, Donna, Bill, Amber they all left... I don't know anyone there anymore (staff) changes quickly, it's not the same friendly costumer service. 😒"
"Rebecca (pictured below) and Aimee have been amazing since I started with Life Storage 3 months ago. I had to switch units recently because I wanted more space and they made it so easy and saved me money!!! I won’t go any where else. Come see these girls they will take great care of you❤️"
"We have had nothing but the best service and experience at thIs Life Storage location. Rebecca and Amiee were so great to work with and we will definitely be back when we have another storage unit need. Highly recommended!"
"It was such a blessing to go into the lynnhaven location and spend time with Rebecca and Aimee!!!!! They lifted my spirit. What wonderful customer service and such a great company."
"Richard/ Faith House of Refuge have been doing business with Life Storage for many years and business and staff have been great to work with. Very pleasant and helpful"
"I had a really good experience today with Life Storage. I reserves online and went in to view the unit before I paid. I ended up being greeted by the Manager who was a really laid back cool guy. The new woma. Was pleasant as well. All my questions were answered and the Manager came through on a solid for me. The location is convenient and the peice is definitely right! So far so good."
"We were very impressed with Rebecca at this location this past week. My family and I needed to change from a too large space into a smaller space and she effortlessly helped us through the process. Thanks Rebecca!"
"My stuff has been sitting for 3 years moldy . The insurance is a joke and they offer no help . There are no on site disposal areas either so I cannot even unliad this xrap and just have to keep paying for it as i don't have a truck or help ."
"First, let me start off by saying how pleased I was with the customer service. Rebecca was amazing in trying to help meet my needs. Although they did not have the unit size I needed, Rebecca helped recommend exactly what I needed to protect my items. I’d come back again. Thanks"
"I wandered in the other day looking for a quote on a unit and some addition information on storage spaces as I'm in the market for one. I was greeted and helped immediately by an exceptionally friendly associate by the name of Rebecca. She made me feel so welcome and was overflowing with knowledge and gave me more than enough information to help me make my decision. I highly recommend everyone go and see Rebecca for all your storage needs!"
"Received a new job offer that is out of state. Came to this location to store belongings while away. Was greeted at the door by an awesome employee by the name of "Nekia". She showed me multiple units and narrowed it down to what was best for me. Transaction was as smooth as it could ever be! She was very informative and great help. Will be recommending this location to my colleagues. Thank you Nekia for everything!"
"I have dealt with Nikkia several times now, and she is one of the sweetest and most friendly employees at any of the storage facilities around here. She goes above and beyond when it comes to helping customers. If I could give her ten stars, I would. And same to the facility. Nice, clean, and well maintained. Good cameras and lighting. Makes me feel much safer when alone. Thanks again!"
"Nekia was amazing! Helpful, friendly, and great service! It was my first time renting a storage unit and she went above and beyond throughout the entire process. A true gem! This company will forever have a loyal customer thank to her."
"The employees are so nice here, if I could give it more stars I would, great people, great facility, cant think of a single reason not to like it here!"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Virginia Beach and Woodhouse Corner
Our self storage facility on Central Drive is located south of the I-264, between Industry Ln and Excalibur Ct, near Virginia Beach Fire Department Station No. 3. Click here for directions to this Life Storage.
At Life Storage Facility #160, we offer great property security systems and clean, affordable storage units to rent for the residents of Woodhouse Corner, Naval Air Station Oceana, Dam Neck, and other neighborhoods in Virginia Beach, VA. Call us with questions, reserve online, or click here to compare other storage units in Virginia Beach.
Store Office Hours
Mon: 9:30 am - 6:00 pm
(Closed 5/30 1:30pm-6:00pm)
Tue: Closed
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Mon: 6:00 am - 10:00 pm
Tue: 6:00 am - 10:00 pm
Wed: 6:00 am - 10:00 pm
Thu: 6:00 am - 10:00 pm
Fri: 6:00 am - 10:00 pm
Sat: 6:00 am - 10:00 pm
Sun: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
