Self Storage Units near Woodhouse Corner in Virginia Beach, VA 23454

"Great service. He helped out a ton and quick and easy process for my first time renting a storage unit."

"Great location. Easy to use"

"Very helpful and very informative with all his knowledge on the way he presented the business."

"The guy at the front desk was very friendly. Highly recommended."

"Wonderful customer service"

"Love it! Thank you so much!"

"Dan provided great service and the facility and storage area are excellent. Also, the prices are reasonable."

"Manger was very friendly, helpful and knowledgeable"

"Such a wonderful lady who works here. Kim has helped us so much and didn’t blink an eye running back and forth taking care of things for us! As we re out in 100 degree weather she offered us drinks. It was such a nice touch for us being so exhausted. Forgot to sweep the hallway and she took care of it without my trouble. Thank you for having such a wonderful person working for you!"

"Holy cow had such trouble with my unit and had to move to another and Kim helped me every step of the way.. with living an hour away her communication and making sure we were taken care of is something you just don’t find anymore.. so happy she is with your company! For that we will keep coming back."

"Nice on site manager"

"Expensive and employee there was VER RUDE!!!"

"Dale was Amazing!!"

"I'm writing this review for a Joan King and they were very helpful and very informative and I would recommend them to others."

"Best deal for short term storage"

"I needed to get some information on a few storage unit's availability. I called and left a message and within 1 hour Wayne returned my call and answered all my questions. He also assisted me with my online rental. He was delightful to speak to... very knowledgeable and warm greeting."

"Kim and Dale were the absolute best! Made us feel very welcome and gave us a giggle when we needed it most!! Thanks ladies!!"

"Greedy. The rates have SKYROCKETED in the last few years for no good reason. The latest increase is 45 dollars a month and they increase every year. Don’t put your stuff here unless you’re ready to move your stuff when they jack the price up another 45 bucks next year or you just like wasting money on empty space. That’s all it is. Empty space. That’s what they’re charging for. Do not recommend. Nobody is ever in the office when you need help either. The light in our unit hasn’t worked in 2 years."

"100% 5 Stars. Recently I was at Jack Rabbit storage as they raised the prices but my fiancé and I needed more space. (More so just bang for the buck) So we went hunting. Within our first 10 min we found LifeStorage offering a little under our original price we were currently paying for our 5 x10. So when we saw the price tag for basically double the space, we immediately rented it. We got our code to access everything as soon as we agreed to rent it. Went the next day to meet with AMAZING customer service and a warm welcome from a bright woman named Dale. She was so sweet and really funny and we easily got along with her as we checked out the Van to rent. She helped us along with the van rental and was super thoughtful, and precise with everything. We rented out the van as well to help move and it's MASSIVE. Easily carried everything we had in our mini unit to our upgrade. I hope we can keep this new unit for quite sometime and stay with LifeStorage for years to come."

"i rented an extra unit for our company, AllDay Plumbing Inc. my experience was with Dale at the central ave location and she was wonderful!"

"Wayne is top notch. I’m so glad I left my stuff for four years in his hands!!"

"Awesome Manager Wayne! Thank You!"

"The employees at this location are AMAZING!! They made my transfer seamlessly easy and headache free. Thank you so much!!!"

"Highly recommend great service and staff."

"I've been looking for a storage unit that did not have an outrageous price!! Then, I found LIFE Storage! They had an outstanding deal & I figured there'd be a catch. I was doing this online & it wouldn't let me reserve it for more than 2 days. I wasn't ready until late February so I called an 'agent' who was nice but he worked for ALL storage companies! Then I get a text and a call from Wayne who actually manages a Life storage & he stood by the excellent deal and let me reserve it til end of February! And there were no catches, no gimmicks plus, I can use their moving truck if I need to! Thank you Wayne!! You really took a huge weight off of my shoulders & you were so kind & understanding!! There are not too many people like you & I appreciate you!"

"Great price and very clean. The customer service was 5 star!"

"Great Service and very clean! The Staff was very friendly and the prices are fair!"

"Happy Birthday Dale!!"

"Unmanned business,message after message finally got a reply after 2 days just to find my unit. 290.00 to store my stuff for month."

"Wayne is the best!! Along with the location and atmosphere when we did our tour around the facility. He took care of us as soon as we pulled in their parking lot!!"

"Went in to check place out today, Wayne helped me out. Very professional and so easy to rent he explained the whole process, very impressed."

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"5 star customer service."

"A great storage"

"Kim was a great help."

"Service was great, everyone was very friendly."

"Have not had any issues at all using the storage facility no Critters hanging out and is very well lit at nighttime. Office staff is very helpful if I need any help great experience so far been there about a year"

"Free moving van, b best pricing around, clean units"

"Very courteous, easy sign up and sign out. Space is clean and affordable. Using the van to help with big stuff is a great perk."

"Run as fast as you can. Have rented from Life Storage off and on for several years. Ever since it went under new management, nothing is ever fixed. Fence has been broken, door with a keypad stands open so anyone can come in anytime, day or night. The office staff is not available at least 2 days a week, and to top it all off, the elevator is broken. The elevator has been broken for over 2 weeks and if you want to get items in or out of your unit, you need to use the stairs. Fast forward to now it is raining and the steps are slippery. I wonder how someone with disabilities are able to use the facility."

"Have rented here for many years and the quality remains consistent despite several changes of management during these years. Just rented a new unit and the website did something odd and assigned me the wrong unit - Well Brennan tirelessly worked thru his lunch hour in order to ensure the problem got resolved! Yes, there are shinier and newer facilities out there but this place becomes family! Highly recommend!"

"Awesome service and friendly staff. Great prices. Support the troops!"

"Kim is the Best!"

"Awesome dude !"

"She was beyond helpful, personable and funny!!"

"I rented a space from Life Storage on Central Drive for about 2 years. I had nothing but positive experiences with them. Staff was always super kind when I needed to go in or call. Whenever there was a price increase, they made sure to let us know well in advance that it was coming and why. That is very rare these days. Closing out my space was also so easy and painless. These people conduct business very well."

"My mother and I have been renting from Life storage for years! We love the spaces, the fabulous customer service, and location. They also have a van for you to rent! Hands down awesome!!!"

"Fantastic people, great service."

"I've had the usual surprise challenges during moving, but Kim at Life Storage has always been so kind and helpful. So glad there are still good people who take pride in their work!"

"Everything was great. Will definitely be back when I need storage."

"Kim was great! Helped us out immensely and had a great sense of humor."

"Used them while moving into my new place, no bugs and easy to access. The customer service was excellent. When they were closed but still there they went out of their way to let my 3 year old use the bathroom"

"It’s been stressful moving. A lot of the storage places have no more space. I happen to come across Life Storage and I decided to place a reservation. Kim from Life Storage called me within minutes after the reservation, but I was unable to pick up. I tried to return and left a voicemail. I assumed I’d probably won’t here back after the weekend. She attempted to call me again as she was about to leave for the day. She was very pleasant and informative. She happily answered all questions since I’ve never rented a unit before. Today, I met with the manager to complete the process and Kim left him notes so he’s aware of what’s going on. He showed me to the unit and I was impressed by the customer service received with Kim and the manager."

"Great place as evidenced by the fact we’ve been a customer for 25 years. Over the years the staff has always been very friendly and professional and, fortunately, that continues to this day. Recently, Kim helped my wife with the purchase of a new padlock. She couldn’t have been nicer or more efficient. Kudos to her!"

"I was so impressed with the incredible customer service the staff provided. They went above and beyond to help when my storage needs changed. That kind of consideration is rare. I highly recommend them and will use them anytime I have temporary storage needs."

"Very friendly, attentive, and will try to work with military. Highly recommend for those going on deployment."

"Easy process and super friendly and helpful! Great experience :)"

"Kim is by far is by far the best service rep I met in this location. She has gone above and beyond my expectation for service. Thank you for all your help with moving me in."

"Wonderfulstaff。"

"They are very understaffed. There's never anyone in their office during business hours. You can't talk to anyone live in person or on the phone. This had happened to me soooo much at this location."

"David is the nicest young man that I have ever met. He is always very friendly and attentive to my storage needs. David was super helpful and his customer service is beyond exceptional. He always greets me with a ready smile and asks me if I need anything or how my day is. This business needs more employees like him."

"I really do, appreciate, Wayne & David,  they helped me out so much, they really know how to treat they're customers, they are very respectable. Awesome customer service, I wish it was more people like them. Awesome team. Thumbs up David & Wayne. Store # 160. Keep up the good works."

"Kim was amazing! Helped me find my lost item, it was much appreciated."

"Closed our account today after 9 months. Moving day was today but the elevator broke. The Manager Wayne was very sincere and apologetic. He gave us a credit on our final bill. One of the employees, David, was awesome! He helped us carry furniture from the second floor to our truck. A phenomenal company and staff. Would definitely use the particular company/site again! I hope David isn't sore from assisting."

"Kim was very helpful and knowledgeable. Didn’t take long at all to rent my unit. I would recommend coming to this place!"

"David was super friendly and helpful from day 1. Great facility with great staff. Thank You."

"The folks at this Life Storage location are the best! They are extremely helpful and friendly. I highly recommend them. Thank you David Robuck for assisting me!"

"We had a great experience. David was helpful and answered any questions we had. Very happy with the pricing and the customer service."

"Clean, secure, great service!"

"Purchasing the storage from David was painless and smooth. We were appreciative of the level of expertise and how quickly the transaction was."

"I went to the storage so I can pick up my stuff and close down my storage. When I opened it up, if was awful. My MIA x boyfriend had utterly trashed the inside of my storage. David, one of the employees, was with me when I opened the storage. Without hesitation, he told me that I can leave everything there and that he'd take care of it. I am extremely grateful to David Roebuck as he went above and beyond in his help. David, no words can express how thankful i am for sanitizing and being excellent."

"David and the staff at Life Storage are great! They answered all our questions we had and the prices are fair for the units. The facility is clean and the use of the free move in truck was very convenient for my family."

"I just emptied my storage unit today. Nothing was missing or damaged. Dave was an excellent assistant to everything that I needed. I would recommend your storage facility to anyone who mentions the need for one."

"Wonderful man!! Very helpful! Just love making my payment and talking with wayne!!"

"Wayne was extremely personable and professional. He answered all of our questions and made me feel comfortable leaving my belongings with a sense of security."

"04/12/2021 I have been with this storage facility for a few years now and I love it. All the staff are exceptionally nice and always helpful. Definitely recommend for storing anything. Have awesome climate control units and are competitively priced! They are a must for your storage needs!"

"Easy to work with!"

"We began with a great relationship with Life Storage however we have since had few too many incidences that have us looking into other more competent storage companies. Our 1st issue, one night we were moving a couch into our unit & our security code was not accepted therefore we were locked out unable to access the property for no apparent reason. After calling various different numbers desperately trying speak to someone for help & being on hold waiting around for about an hour finally someone was able to override the system. We were later told it was some type of security glitch but that shouldn’t be something, we as paying on time customers, should be experiencing. 2nd issue, we have had difficulties setting up our account online in order for us to pay online as to not have to pay an extra over the phone fee or have to constantly go pay in person which we’ve been doing monthly. I was personally able to speak with the manager on how to properly set up our online account to properly make our 1st of the month payments online, on time & not in person every time. After a few different try’s we were finally able to make our payment online and we even went as far as paying it early since we were going out of town. We received our transaction of completion in our email so we thought everything was fine. However, a little over a week later while looking into my checking account I noticed no deduction for Life Storage nor did we receive any additional notification that our payment did not go through. I called to speak with the manager to find out why this happened especially since we have been going out of our way to make sure we set everything up properly. Sadly, we are given no choice but to have to pay a whopping $50 fee for reasons I still don’t understand as well as an infuriating $20 late fee!!! Even though, in our account that both myself and the manager could see clear as day and in black & white that we made our payment early, still we are being charged these extra fees?!?! All along we have been trying to do the right thing by going out of our way to ensure our payments are made on time or early and yet still there’s an issue. This is not right and we will be looking into other competent storage companies!"

"Amazing service!!"

"Always pleasant in welcoming very attentive a very nice place to keep my precious items."

"Very Helpful and friendly.... Outstanding customer service!!!"

"Meghan picked up the phone earlier in the day. She was polite, informative, and helpful. Later in the day the office manager, Wayne, greeted me and showed me the space to make sure it was up to my standards. I listed the contents that I was bringing to the unit and he even offered advice as to how to pack them. Wayne was friendly, efficient, and knowledgable."

"It's a pleasure doing business with Kim and Wayne. They very professional. I started with a smaller unit then switched to a larger one. They made the transition easy. The place is clean and we'll organized. The staff is very friendly."

"Kim was awesome! She balanced out all customer requests and multiple people on site. Cool calm and collective!! Great Service!"

"What an awesome facility. I have been with life storage for several years moving and they are always there for me. Wayne at this location was outstanding. Customer Service at it's highest! They have been on point and always keeping me updated. The office was closed during this incident and Wayne had a person come on site to resolve the issue. Talk about service! Thank you Life Storage for your prompt reply and staying on task to resolve any issues. :-)"

"Wow! Just Wow! I went online and reserved a storage unit on 3/12/21 at LifeStorage on Central Drive in Virginia. Within 15 minutes, Wayne called me to see if there was anything he could help me with. I explained my issues and we set up a time for me to come to LifeStorage to see the unit I had reserved. Turns out it was too small for what I needed. Wayne took me to 4 more sizes that he had available for the date I needed. Wayne is a very personable person and went out of his way to help me when I was so stressed over everything that I was going through. Some people don't really understand customer service and should to be in this profession. Wayne, he truly understands how customer service works. I appreciate that he went out of his way to make sure I was taken care of, he went that extra mile to make sure I, the customer was satisfied. Thanks Wayne for being there to help me!"

"I'm so impressed with the level of customer service from this staff. Everyone who works there is so genuine and so helpful, they're very nice prices and facilities, and they are very good at making sure you have all your information and needs. Thank you!"

"Great experience with kim"

"Great experience and awesome customer service!"

"The facility is clean and it's always a pleasure interacting with staff. My storage needs will always be met at this facility. Great customer service."

"This storage facility is so amazing they have great employees who have helped me so much these last few months and I definitely recommend to anyone seeking a storage place."

"Kim and Wayne are simply just good at what they do. Some people don't really understand customer service and do not need to be in this profession. With the case of Kimberly and Wayne, they truly understand how customer service works. I appreciate their services in going the extra mile to make sure customer satisfaction is #1. It was an door issue within the climate control unit and had been out of order for nearly a year. After numerous attempts with previous employees and managers thru this time period, nothing was done until Kimberly and Wayne started working here at the central drive lifestorage location, and it was then when something finally got done and the door was fixed within a week of mentioning this situation. I make a big deal about this situation because my unit is on the second floor and it just made sense to use the door of where my unit was the closes. Thanks a bunch Kimberly and Wayne for your outstanding works on this matter. Keep up the great works!"

"Super friendly staff and the location is highly accessible to all vehicles."

"Kim and Wayne have been a blessing. My family and I have been going through some rough times and got very behind on our storage payments. I went in and spoke with Kim and no only does she exemplify great costumer service, but she has a kind and caring personality that makes you feel welcome and important when you go into the office. She gave me all the information we needed in order to catch up and if she didn't know an answer to my question, she was extremely honest. Wayne called me not to long after my meeting Kim and he helped me further understand what I needed to do to resolve my issue. Sometimes, it difficult to talk to others when we are having problems because we may feel scared or embarrassed, but I'm so happy that Kim and Wayne were there to help and make me feel more at ease. This may seem like extra, considering it's just a storage unit, but it is so true when said, "it's the small things." Thank you so much for helping us get though this small part. Stay safe everyone!"

"This place is soooo awesome at customer service that anytime I need storage I’m coming back. Wayne is so pleasant and makes sure you understand everything. Anyone you interact with at this location is professional, kind and helpful."

"Everyone there is so nice and most accommodating. The place is always immaculate. Security cameras everywhere. highly recommend"

"Wayne was very helpful & kind with get us checked in for our unit. Check in was quick, simple, and straightforward! 5 star service & would 100% recommend this Life Storage location to anyone in the area in search of a unit."

"Very friendly & helpful staff."

"In the last few months I've made several changes to my storage unit plan. Each staff person that helped me was over the moon pleasant and helpful. I've had units for quite a while and watched this location go through a dark time with certain individuals. But ALL is well again and the new staff are doing a tremendous job! It's much appreciated! Highly recommend this location!!"

"Wayne was very professional and amazing. He made sure we had the right size unit for our needs without paying for more storage than we needed. Highly recommend!"

"Awesome storage unit location, bottom line. The staff is always super friendly and helpful. The unit was clean, reasonably priced, and reasonably accessible. I had a really great experience here. If I’m ever back in the area and need storage, I’ll check here first for sure."

"Amazing customer service ! Wayne was great at helping us get a storage unit and prepare us in every way! Thank you life storage"

"Best storage in Virginia Beach! Rebecca took excellent care of us for all our needs and made it an easy process. The site was safe and kept clean and secure. Prices were great and staff is so professional and friendly. If you need somewhere to store your stuff visit Central drive location."

"Aimee was so pleasant, helpful, and very kind!!! I appreciate her ❤ going above to help me! Thank youu so much!!!!"

"Wayne was wonderful. Very accommodating and polite. Talking to Him in the golf cart on the way to see the unit was like talking to a long time friend. His every action showed genuine care and love."

"Really cool place, seems to be locked up pretty good. I like that they're very clean. Just my first day, but very pleased. Met someone that works there, at the door, she was very helpful and nice. I'm sorry I don't remember her name, but 5 star treatment. Yeah Baby"

"Best storage facility in Virginia Beach. I have rented at this location off and on for the last 10 years. Love the fact they have climate as well as humidity control units.It’s easily accessible, elevators, moving carts, moving van, rest room and the facility is always clean. The staff is polite and always helpful. Amiee McCann always brightens my day she always smiles and is always polite no matter how busy it gets. Amiee always explains your paperwork and gives great supply suggestions. By far the best place in town to store your things."

"Ended up using this location for the van rental since the life storage closet to me had a broken down van. I was helped both days by Amiee, and I had a wonderful experience. She definitely was the factor that turned an otherwise unpleasant moving experience into a tolerable days work. I would definitely recommend this life storage location, purely based on my staff interactions alone."

"This will be my third year using a storage unit here for the winter. I keep coming back because the customer service is top notch - always friendly and doing whatever they can to help out with my needs."

"Amiee and store is wonderful!! Recommend this location for any and all storage location."

"I've truly been greatful over the years with ALL the help from Donna & Bill, given to me & my father over the years, from assisting with house move, business moves, and safely securing our belongings for so many years. I've never once had any problems with safety, the conditions of premise, theft, destruction of properties, & there units are well maintained. Everytime I stop by to get anything from storage there's always security, maintenance, and office assistance available, & the location is the very best in town!! Thank you SO much Uncle Bobs, Bill & Donna, many thanks Gillian & James Johnson. Recently it's 2020. This was posted 3 yrs back. I had to remove a star. Since I had a family of mice found in my storage units because food was found in nearby units. Also my rent of 76. Which was garanteed to be me being that I was a long standing clients of Uncle Bob's storage over 10 years then changed hands to life storage currently and I've remained with company. BUT the costumer service is no longer there and they raise year rents annually which never happened before. You'd think they'd want to KEEP LOYAL clients. So 76. is know 106. Plus they stopped sending out emails to clients. Such as reminders. The only time they email is when u get hit with rent increases. Everyone I liked over the years, Donna, Bill, Amber they all left... I don't know anyone there anymore (staff) changes quickly, it's not the same friendly costumer service. 😒"

"Super friendly staff. Had a pleasure working and talking with them."

"Rebecca (pictured below) and Aimee have been amazing since I started with Life Storage 3 months ago. I had to switch units recently because I wanted more space and they made it so easy and saved me money!!! I won’t go any where else. Come see these girls they will take great care of you❤️"

"We have had nothing but the best service and experience at thIs Life Storage location. Rebecca and Amiee were so great to work with and we will definitely be back when we have another storage unit need. Highly recommended!"

"Awesome experience. I enjoyed my time there. Full of laughs and smiles, while taking care of business."