A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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5300 Commonwealth Centre PkwyMidlothian, VA 2311215.8 Miles Away
Customer Reviews - Life Storage #1085, Henrico
We at Life Storage want to maintain the best storage facilities in Henrico, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Management is extremely polite and helpful. Opening/Closing account was seamless. Interior was clean including the units themselves. This location includes a garage-like loading bay which was great when moving items in/out of storage during inclement weather."
"Great team! Very helpful, responsive, and friendly! Rebecca is terrific has been a huge help in helping me get things set up remotely. Looking forward to meeting her in person!"
"I’ve been using Life Storage for about a year now and Rebecca (the manager) is fabulous. She is so friendly and her customer service is second to none. :-) two thumbs up!"
"During my time here at life storage miss Rebecca has done a remarkable job with her customer service patience and kindness during our visit. Please continue to hire more ladies just like her to keep the morale and customer service going with life storage."
"This was the best storage rental experience I have ever had. The facility is always clean and easily accessible. Rebecca the manager is the sweetest woman, she is thorough, detailed, and extremely helpful!"
"The lady at the front office gets a 100/10!! She was AMAZING! Best customer service ever!!! She went above and beyond for us, helping with move in, storage and move out! I’d recommend this unit to everyone that will listen! Our stuff was secure, safe, and just as we left it."
"Life Storage #1085 on Cox Road has been a great experience. Rebecca is great to work with. She is courteous and provides excellent service. The units are clean and well kept. I would highly recommend it."
"Rebecca (the store manager) is AMAZING!! She was incredibly helpful, and made the entire process easy and efficient! Extremely clean and well kept location! **HIGHLY RECOMMEND**"
"Life Storage has been great for my family as we were Richmond transplants. Rebecca has been amazing in the five now pushing six years with life storage😁😁😁😊😊😊"
"I got this unit in November 2021. It is a TINY 10x5. It was dirty, unlike the other storage I have elsewhere. No matter what, my things had dust and dirt all over it after I moved them inside. I only stored a few furniture items here & had no intention of keeping the unit long. So, the expensive price of $112 didn't bother me much.
I live in a different state, so I didn't visit this unit much. Last month I got a nasty email from the office manager telling me that I need to come there asap and clean the leak in front of my unit. WHAT LEAK?!? I had no fluids inside that unit. She said it looked like I was storing GREASE. Excuse me???
I had my daughter go check it out & there was a smelly leak coming from the INSIDE of the unit from the crack in the wall. I sent the nasty office manager the pictures and video of where the leak was stemming from, and she went and cleaned the outside of my unit. I was just there last weekend & saw that the fluid is still leaking. I made the mistake of touching it when I lifted the unit door up, and isn't smelled like URINE!!!! URINE Y'ALL!!!
I was livid y'all. I moved my things out this weekend and emailed the office manager immediately. I left that leak right there for her to clean up. I am disgusted!!! Is there a restroom behind that wall??? Is she crazy??? Urine and grease don't smell the same, does it???
On top of that, that tiny unit's price is increasing to $131 on 4/29/22. I left in perfect timing. My other unit is 3x that size and I pay $177 for it. I don't recommend this storage facility. Go somewhere where you'll be respected and your items won't end up smelling like urine."
"The facility is very clean and well maintained. Helpful and friendly staff. They return phone messages very quickly and do everything they can to satisfy your needs. Good choice."
"Rebecca is was of the nicest people I have worked with when renting a storage. She has amazing customer service. She keep this storage facility clean."
"Best storage facility around! It has a secure area to unload/load your vehicle (or the big box truck that you can use for free) m, the facility is clean and well kept, and the people that work there are great! Definitely recommend!"
"Very pleased with the pricing and the help, the staff couldn’t be better. The overall experience was fast and easy to set up. I would highly recommend Life Storage!"
"Had work items in storage for a couple of years here. Easy in and out, very friendly staff and building was kept very clean. Price was very reasonable as well. I would use them again without hesitation"
"This is the best storage unit I've had so far for work. I've had 3 in 2 years since my company has changed them and this is by far the cleanest and most helpful when I have questions. Rebecca, the manager at this location, is friendly, knowledgeable and goes above and beyond to help me out with deliveries. Get a unit here!"
"Nothing but great things to say about this facility Miss Rebecca at the front desk is both professional and helpful cannot say enough great things about the people or the storage facility"
"Barbara was so helpful! She went above and beyond to help me locate a rental space from a store that was not even her own when the staff had to close my store early due to illness. She called me back multiple times to make sure I had been taken care of and arranged for me to complete my rental on line. She is a life saver!"
"Very clean and also very safe with keypad entry. When I sell things in my storage unit I always do it right there because there are many cameras so people are less likely to cause problems. The manager Rebecca is always very helpful."
"Have received nothing but great service at this location. Rebecca is always friendly. The location itself is clean, secure, well lit and has 24 hour access. They have music streaming throughout the facility 24/7... a small thing but makes it feel less like a warehouse. The gated, covered driveway is so nice on inclement weather days.
If I had to list some cons/complaints:
- The covered driveway can become a pain when you have customers who have no regard for where they park. There have been several times I've been blocked in. My work around has been to use the rear, outside entrance when I see 2 or more cars in the driveway.
- Along those same lines, this facility has a moving truck you can rent. Often, they'll park it in the covered driveway making it even more cramped. Would like to see them keep the moving truck outside so this doesn't add to the problem.
- This location only has 1 elevator and unfortunately, it does go out from time to time so if you have a unit on the top floor and it's out, you left no choice but to use the stairs. Be aware of this fact when choosing your unit. Main floor and basement level have direct access.
All in all, extremely satisfied."
"Extremely convenient and clean! Rebecca over there has been more than helpful and always a pleasure.
Highly recommended if you are looking for a unit!!"
"Life Storage on Cox road is great. We just ended a years-long storage experience at that location. It was such a nice facility with an excellent covered load/unload area, climate control and plenty of moving carts. Rebecca, the manager, is awesome. She has always been friendly and helpful. I highly recommend Life Storage."
"Life Storage on Cox Road in Henrico, VA is the best!! I’m taking my things out today after a year and a half of storage, and they look just as good as the day I put them in. It is climate controlled, and pest controlled. Rebecca, the manager, goes well beyond the company’s requirements to make sure your things are safe and secure!"
"Had a delivery issue and the store was able to quickly provide assistance with a wonderful attitude. Both signing up to get a unit and this incident were all a seem-less process and the employees have all been extremely helpful and nice…"
"I’ve been using them since I went to college 5 years ago and never have had a negative experience! Super clean storage spaces and super friendly staff. Wholeheartedly recommend."
"Rebecca is always friendly and on point for answers and helpful when loading or unloading with door management! Clean, cool on a hot day!, and secure."
"Clean! Easy pull up 24 hour access! They also include a truck if you need it for free, just need to let them know in advance if you need it. Also have all of your packing/electronic protection needs with a 20% discount when you open a unit. Can’t beat it!"
"I needed to desperately de clutter my home!! Life Storage will be a blessing right now for me. I would highly recommend this location because everything was TOPS!
The location is clean, the staff is extremely helpful, knowledgable, and friendly.
I cannot wait to start moving stuff into space!!"
"Aaron and Rebecca were very helpful. They made this reservation process smooth and straightforward. Aaron was very knowledgeable and guided me into finding the right storage size via the phone. Rebecca was exceptional with her customer service to finalizing the reservation. Thank you for making something so frustrating as moving, less frustrating!"
"We wanted a storage facility close to I-64 & Gaskins Rd. We looked at a several in the area - but really liked the location and management of Life Storage #863 on Cox Rd. We found it to be clean, well-maintained, and it had convenient parking. The onsite store manager, Rebecca Wilber, was very personable, informative and conducted a helpful familiarization tour for us. The office had a good lock for our unit, which we purchased, and we also bought some plastic furniture covers to protect the items. Very positive experience for our first time renting a storage unit."
"What a wonderful storage store manager at the LifeStorage 863! We were shown the facilities that are very clean, well lit and have very easy access throughout the building. We highly recommend the staff and facilities."
"We were in search of a storage facility and stopped at the Life Storage on Cox Rd. We found it to be clean, well-maintained and with adequate parking. The manager, Ms. Wilber, was personable, informative and conducted a good familiarization tour."
"This facility and its staff are top notch. The property is clean, well-lit, and easily accessible. The manager, Rebecca, is always pleasant and goes out of her way to be of assistance. Tough to beat this experience!"
"Had my storage space over 2 years and have nothing but positive things to say about the cleanliness, service and support during my rental space at Life Storage 863. Keep up the good work."
"I would definitely recommend this facility for your storage needs. It is clean and easily accessible. Rebecca provided excellent customer service. She was patient and answered all of my questions. Units range in good sizes for affordable prices."
"This is a very nice facility. They are very customer focused and address any concern that you may have immediately. Great management. Helped me with tricks to remember my assess codes"
"Great service for a nice clean facility!
Rebecca quickly found us a storage unit that met our needs and allowed us to sign up and pay online for convenience!"
"This is my 2nd time using this Life Storage location. I chose it the first time because it was temperature-controlled. When I needed another unit, I just didn't see any other companies that had 24 hour access and a gated entryway. I feel really secure going in there. Both times Rebecca, the manager, has been very prompt, professional, and courteous. I would highly recommend this facility."
"I just recently rented a unit here and everything has been great! The manager, Rebecca, is super helpful and nice and always around to answer any questions. I like that she often peeks her head out of the office to make sure folks are not jamming up the breezeway and it makes me feel safer when I have to go there knowing she is around."
"Such a positive experience! It’s a big deal to downsize from a big ranch to an apartment and your excellent facility, and in particular, the everpresent awareness, help and friendliness of Rebecca was very impactful. We will always be grateful!!!"
"I really appreciated Rebecca's positive, cheerful attitude. She made the entire transaction simple and easy to understand. Great representative for Life Storage!"
"From moving in to preparing to move out, this has been a great facility. So clean, so accommodating and the staff is great. Would definitely recommend."
"Extremely SATISFIED with storage unit. I had an emergent situation for storage. Rebecca has been
completely helpful from the first time I walked in the door. LIFE STORAGE WAS A LIFE SAVER FOR ME..."
"Out of all the businesses (about 25 to 30) that I deliver to on my Fedex Ground Route, the Life Storage at 3501 Cox Road is by far my most pleasant stop. My experience is solely due to the warm, welcoming nature and helpfulness of an employee named Rebecca. I never have less than 30 packages for this storage unit location and she always aids me in unloading in a speedy and efficient manner. Not only does this allow her to get back to the front desk quickly, to help other patrons, but it allows me to get back to my route so I can finish my day in a timely manner. Thank you Rebecca!"
"Couldn’t have asked for a better experience! The perfect sized unit for a very competitive price. Temperature controlled and 8 digit code secured facility. To top it all off I had a wonderful customer service experience from signing up to vacating my unit. Thanks Rebecca!"
"Such a wonderful storage facility . climate controlled units , and the staff is amazing ! Rebecca has been more than helpful , very sweet lady . Ive dealt with units in the past that are just more stressful than helpful .. Couldnt ask for a better unit . highly recommend. Thank you Rebecca & staff !!! ❤"
"Just would like to let everyone know out standing customer service. Rebecca has an awesome personality and she handle our mistake with ease.
Thank you Rebecca and i will recommended my company to use Life Storage in the future relocations.
Linwood Boudreau"
"Rebecca was helpful and patient and kind and a very good listener. The place is super clean, and I'm not typically so easily impressed. I was super-impressed! Never thought I'd enjoy the touring of a storage place so much. We rented a nice, climate-controlled unit; you should too!"
"staff is excellent the facility is top-notch and the policies and security is also outstanding I would recommend this place to anyone and the price is fine too."
"Rebecca was amazing! Patient, helpful, and invested in me and passionate about the company. Friendly and put me at ease and made me excited to store at Life Storage. Thanks Rebecca!!"
"This is an awesome storage facility! Rebecca, the manager keeps it in tip top shape at all times. She is totally customer service oriented and a pleasure to deal with. I originally selected this facility because it is built of metal and concrete unlike competitors which are built of flammable materials. I have stayed even though we moved farther away because Rebecca is so great."
"I cannot say enough about the wonderful service Rebecca game me as I secured a storage unit for my belongings due to a move. Rebecca works hard to keep the units and facility spotless. She takes great pride in her job and it shows. Thank you Rebecca!!!!!!!!!!!!:)"
"Rebecca is the best! I love this storage, very clean and easy to access. If you need to come later in the evening you feel safe and secure. Will definitely recommend to friends and family. Thanks again Rebecca for being awesome!!!"
"Been a customer at many different storage facilities and this has been been the best. Rebecca the manager is top notch. Always extremely professional and courteous keeping me updated on all my deliveries. Thank you guys keep it up! - Tyler/Grant"
"Our experience was with Rebecca at Life Storage in Henrico and she was an absolute delight. She was so knowledgeable, courteous and helpful. She made our experience more than we ever expected. Her facility was well maintained, clean and bright. Thanks again for a WONDERFUL experience Rebecca!"
"Today was my first day in to learn about this facility and pricing. Rebecca was extremely professional and very polite. She took us on a tour of the various units we are thinking about renting and explained the entire process. She was patient and polite with all the questions we asked. We will definitely be leasing a unit from Rebecca. Excellent customer service!"
"I've been a customer of Life Storage since 2018 and Rebecca has been an amazing contact for my unit. If I ever have an difficulties she always works with me to figure out the best solution and make sure she stays in close contact with me to get it cleared up. This morning I am so thankful to her for just being apart of Life Storage. The place is easy to access and very well kept. You will not be disappointed using their services. Thanks Guys!"
"The staff has always been extremely helpful and unfailing polite and courteous. My things are stored due to a major life change which was hard for me but their kindness is helping me heal."
"Great customer service Rebecca stop her lunch break to help us out on a last minute need of storage unit. Walk us through the facility and completed the lease agreement quickly and smoothly HIGHLY RECOMMENDED"
"Everyone at lifestorage are friendly nice courteous and shows you and your items the best respect that you can ever have. Every time I visit it's clean friendly and very inviting I will tell anyone to take their stuff there because he really take good care of your customers."
"We just moved to the area and are storing a lot of our home in a unit here. From the first phone call, Rebecca made us feel comfortable and she has been there to help every step of the way. Our unit was clean, and the gifted lock was much appreciated!
We are relaxed knowing our things are safe and secure here. Thank you!"
"Couldnt have been a better experience! Online setup was easy. The manager, Rebecca, called to confirm my space reservation within minutes. She met us when we got there and gave us a brief tour of the facility, showed us our unit and made sure we were completely happy with our choice.
I bypassed a number of closer storage units due to the overwhelmingly positive reviews, and was not disappointed.
The entire facility was spotless and climate controlled, with plenty of carts to make the process that much easier.
If you are looking for a great storage facility, look no further!"
"Changed my impression of what a storage place could be.
I had 4 other people help me move things to the unit(s) and they felt similarly.
My son is now interested in securing a unit.
The staff made me feel like I was a star boarder!
I LOVE coming to this location! I feel welcomed & safe.
I can't say enough good things about this place!
THANK YOU!"
"Mrs. Rebecca is so sweet! I recently lost my mother and I needed a storage unit fast without any trouble. She got me a unit close to the door and made sure I left with everything I needed! Its also VERY clean which is a plus."
"Life Storage is: clean, not climate-controlled, has clean restrooms, secure entry suitable for the disabled. Personnel, the few times I interacted with them, were courteous & pleasant. FYI, the restrooms are located in the management office so can be used only when personnel is present."
"Rebecca has been so wonderful to me each month. She has been so sweet and always in a smiling,caring and thoughtful manner. I have had to extend my stay repeatedly and she has kept me informed been so helpful."
"I have used life storage for about one year, Ive been 100% satisfied with them. The customer service was superb and the facility was kept immaculate. I felt totally safe when going to my unit."
"I was very pleased with my discovery of Life Storage, the staff was very nice and helpful. Life Storage allowed me to save an immediate 200.00 dollars per month with my switch to their facilities. In addition, I was able to use their truck for free to transport my items; awesome deal!"
"Great experience overall very clean and maintained, the staff are very helpful and have great customer service skills. Rebecca is a wonderful associate who was extremely helpful in our move in process."
"I really enjoyed using Life Storage. It felt clean and safe; the carts were almost always available and when they were not, people were great about sharing. This was an important part of our home sale and move and the support we received from the Life Storage team was great. Thank you!"
"I was very pleased with the help I received when I came in to get my storage unit. I was also very pleased with the help I received when I got my access pin mixed up and the guy in charged helped me out. Excellent Service overall and I am extremely pleased. Thank you!"
"My ratings are based on the last few months I rented. There was a change in mgt and it was for the better. The only on-going issue I had was the smell and I think if you got some automatic freshners it would be appreciated."
"The manager is extremely helpful and very kind. I also would like to acknowledge the female sales person on the weekends - she was kind and very helpful."
"I feel lucky to have David at front desk!!. This is the first storage I ever used and David made it so simple that I expectation on any storage rental has been significantly high. He guided me on different options that would be most appropriate for me, without any sales pitch or any wrong means earning more.
My move was stressful and in a very short notice when I realize I have to rent a storage to temporarily store my 2 bed room household, I was worried as I had no idea about cost, logistics or process. I feel fortunate as I got David in front desk and he made it so easy that I felt I should keep a storage for long term :) He is kind, nice and a good adviser.
I hope I will not need storage again soon, but if I do, I will straight away rent life storage without a second thought for sure !
Thank you David for all your help and support."
"James, the onsite manager was amazing! This was my first time securing a storage unit but was referred to you by a family member. I cannot speak highly enough of James!! The facility is welcoming, clean and very organized. I am happy I selected LifeStorage and will recommend you to anyone needing a storage unit. Thanks for exceeding my expectations!"
"I was greated with a smile and provided helpful information about specials and the process of renting there. The manager James is probably the nicest person I have met in awhile. He is always smiling and looking to help."
"I was very impressed with the facility and the staff. Very clean and the staff is very helpful. I have used other storage facilities in the past and this is by far the best experience."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #1085, we offer great property security systems and clean, affordable storage units to rent for the residents of Church Run, Innsbrook, Laurel, and other neighborhoods in Henrico, VA. Call us with questions, reserve online, or click here to compare other storage units in Richmond.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Closed 2/8
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 24 Hour Access
Tuesday: 24 Hour Access
Wednesday: 24 Hour Access
Thursday: 24 Hour Access
Friday: 24 Hour Access
Saturday: 24 Hour Access
Sunday: 24 Hour Access
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental