A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
5300 Commonwealth Centre PkwyMidlothian, VA 2311216 Miles Away
Customer Reviews - Life Storage #76, Richmond
We at Life Storage want to maintain the best storage facilities in Richmond, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Brian, the manager, was friendly and exceedingly competent. He made the process of renting a short-term storage space quick and painless for my boyfriend and I. Five stars, thanks man"
"I started storing here in April 2021. Brian is the best. He's helpful and kind and runs an organized space. I would recommend this facility to anyone in the area! I also ended up vacating my spot as I no longer needed it anymore, and the process was so simple. Thanks Brian!"
"There's no heat in the buildings,
Some of them have foam seal and a bracket and screws where there is a crack running down the wall.😳
Plus Life Storage is WAYYYYY too high.
This is why I'm giving them 2 stars.😒"
"Brian was fantastic to work with. He was so responsive and took great care of me and my things after a last minute move. I could not be happier with my interactions with him."
"Brian is responsive, conscientious, a great communicator, caring about his customers and keeps the storage facility in good order. I would recommend this LifeStorage facility to my friends and real estate clients without hesitation or reservation."
"If you were looking for an affordable and reliable self storage facility, this is the place to go! Friendly staff that are always willing to go above and beyond!"
"Ive had a great experience with this storage company, they have taken great care of my families precious belongings. Thanks Brian for being the BEST~!!!"
"We've had a great experience here so far. Brian was very professional and nice to work with. Set up was really easy-- he went through all the key information and showed us the facility, which was super easy to use."
"We've had a great experience here so far. Brian was very professional and nice to work with. Set up was really easy-- he went through all the key information and showed us the facility, which was super easy to use."
"Brian was so great... best customer service ever. Very personable. Kept me laughing as he informed me of my options. Need more people like him working customer service!"
"Always clean and tidy. The manager is polite, professional, and helpful. He showed us examples of the different size units and helped us choose the best size for our needs. It may be a little more expensive than other locations. I think the location, staff, ease of access and security make it worth the price."
"We chose this facility for its proximity to the house we were buying. We were pleasantly by how clean it was and easy it was to get our items into our unit. The manager, Brian is a perfect combination of professional and personable. Well done!"
"I had a storage with life storage for almost 3 years. I had no issues. In fact, I had a great service and Brian was helpful in helping me make payments over the phone and any other thing I needed. I highly recommend this place!"
"Quick service clean property and office no clutter of papers laying around here. I felt safe that my storage is in good hands with the property manger Brian Fells. I would recommend anyone to this facility. He appreciate the customers."
"Convenient and great rates. The manager Brian was very professional and knew alot about storage. We have a great climate controlled space for all our electrical equipment. Thanks again!"
"Place is amazing fast service the manager Mr. Fells is fully knowledgeable about the property and what's available without even looking at the paper. HIGHLY RECOMMENDED!!!!!"
"Our event staff love this location. Its an older well kept facility. Our staff appreciated that everything is on ground level, which made it easy to move our large items. We had a great long talk with the manager, Mr. Fells. He took the time to explain everything from the type of storage we rented, size and how to maximize the space. Given the conditions of the world today, its nice to greeted and treated with respect. Our company WILL be ling time customers. Thank you."
"I have just vacated unit D386 after two years. Over this period, the manager was extremely professional in his dealing with me. He calls every month mostly on Wednesdays to remind me of my pmts which I appreciated so much. He is kind, gentle, and always helpful to the customers. I think he enjoys his job very well. I think he deserved some significant salary upgrade.
I will recommend him to my friends, relatives and acquaintances if they ever need a storage location.
I am Gabriel Mamudu, thank you Bryan."
"To whom this may concern , I've been a customer with Life Storage for years referred a few people . Byran has excellent customer services go beyond his call of duty , great with suggestions which is always helpful ! Now days people do not give proper customer service , at this place of business totally up to par. Properly is always clean . Thanking you in advance Mrs Cathy Ciceron"
"The manager, Brian, was really helpful. He helped and explained all our options for storage. He was really dedicated to helping even with having injured his leg. We will be doing a lot of business with Life Storage in the coming months."
"The manager Brian is phenomenal! Very professional and cares a lot about you as a customer. I was on the verge of leaving due to the never ending yearly raises in rent via the company ( which are outrageous). The rent will increase between $10 - $15 a year, Brian took time out to further look into and see what he could do to help out because he understood as an individual the position and principle that puts a lot of people in. The raise in rent was not of his doing, of his control and he didn't have to go the extra mile to work with me, but he did and that says a lot about him as an individual, his position and the pride he takes in it - because of his dedication and service is why I continued to rent from Life Storage."
"I just googled them to see if they were open to call, and saw the low rating which confused me. I've been renting a space for over a year and have had a problem free experience. The staff even recognized me before I even recognized him. I've had a pleasant experience thus far and don't plan on leaving until I no longer need the space. I have yet to experience a rent increase, I will add a review if I do. If you are looking for storage in this area, I have not had a reason to not recommend this location. I literally made a stupid yelp account just to say this place is nice"
"The experience was amazing and the manager explained every detail. Showed us options and pricing was great. Love this place very professional and courtesy. Every business should be trained on exceptional customer service by this particular storage manager Brian."
"Brian Fells is worth his weight in pure gold. He took the stress out of our move in process. Clearly he takes pride in his job. Hard to find these days.
A huge recommendation for this clean and friendly facility. Happy Holidays!"
"Brian Fells is professional. Very knowledgable and he doesn't leave anything out in regards to informing customers on the workings of the storage unit. This is my first storage unit ever.The location is clean and efficient. Brian is an asset to the company. If he isn't in a managerial position he should be. I'd reccommend this location to family and friends."
"Brain was very polite and helpful. Very expedited experience. Which was much needed because I had to go to work. Will be recommending life storage to my friends!"
"I needed storage in a pinch and I was referred to life storage by a friend and was told that Brian Fells could help me out. What an exceptional guy. He helped me from start to finish. Set me up with lock/key/ code and was knowledgeable in every aspect of the company. Thank you so much, Brian for helping me. =
"
"Brian Fells calm me down explaining how to aviod the late fees.He told time to set up my payment account,which will help me from now on.He stopped what he was doing,he made me laugh even though i was mad at myself for being late.That price for late fee is a killer,really,really high.But because of Brian it is set up on phone and that won't happen again.He is keeper."
"Been renting here for 3 months; I have an outside storage 30 by 10 unit and I've had clothes stored here this whole time (against recommendation)... none of them smell of mildew nor are there any signs of pests! They keep their buildings well maintained and the management team (Brian) is very accommodating. I lost my key and he was able to get it open for me in 3 minutes. I live 20 minutes away but the service and building quality is so great I'm not going to relocate. Best money I've invested all year! ="
"This is a convenient location for storage in the Northside/Henrico area. The rates are good as well in comparison to other companies. Brian, the manager is helpful and attentive to the property & customers. Thanks!"
"Brian and his staff were awesome to work with and always accessible by phone or in person to help me with questions and tips for getting moved in and out. The free truck loan was my deciding factor on choosing this facility and it paid off in spades. A+ service and storage - would definitely use again!"
"I just recently rented a unit here. It is newer, cleaner and safer than the previous storage place I used. The staff is professional and courteous. They take the time to go through all the paperwork and show the unit, pluses and minuses. The whole transaction was very pleasant. I started moving things in the same day. So far it has been great. They even have restrooms here!"
"Brian and Shae were extremely helpful with answering all my questions about getting a storage and pricing. Brian made sure I had all the information before I made my final decision, THEY EVEN SHOWED ME THE UNIT!!! I highly recommend life storage for your storage spaces!!!"
"Had a great experience here today! Both Brian and Shae were wonderful and so beyond helpful. They made getting our storage unit easy and fun. Highly recommend this place!"
"Brian Fells was very polite. He's customer service is on point. A great access to your company. Gave us great detail of information and showed us the different size unit . Thanks Brian you rock!!!"
"Hi I'm Desiree and I was suppose to go to another storage room instead of here my ride dropped me off at the wrong place,since it was almost closing time and I couldn't make it in time to the other place,I decided to come in,needless to say I was pissed.Mr. Fells saw the look on my face and the tone of my voice and listened to my story,he did not flinch,the calmness he expressed calmed me down and made me feel alot better,at this point he said he was about to close but he would be glad to rent me a room he completed the transaction in 15 min flat, which was good for me cause I was catching a train to NC for mother's day wknd.So I moved my stuff in that evening and was on time for my departure.The other place has specials and was gonna move out this month,but because of Mr.Fells and his compassion and and professional manner, I'm gonna rent another month til I move in my apt.You have a great employee working for you I hope you appreciate him as much as I do.Thank you Mrs.Desiree Pollard"
"First time needing storage and my experience with Life Storage was great. The manager, Brian, was very professional and courteous, a real good person.We needed more space than we initially thought and he was there to help with our needs. Thank you. We plan to be long time customers because the service we received."
"We needed a reliable and cheap place to keep our supplies for my student organization and Life Storage came to the rescue. Would definitely recommend using this facility for your storage needs."
"Brian is and been an excellent Customer service guy.Always very polite and willing to assist in any needed.He will even call me remind me its time to pay my bill do. I appreciate his service.I rate him an excellent worker!!!"
"Awesome storage place. Service was phenomenal. Units were relatively clean and reasonably priced. I would highly recommend this facility, even if there are closer options in the Richmond area - the service is worth the distance."
"Brian & the young lady (I didnt get her name) were awesome!!!! They made sure that my family had everything we needed!!!! Hospitable... courteous... & very informative!! We will definitely use this company again!!!! Thanks again gor everything!!!!!"
"One of the easiest storage renting experiences Ive ever had. Mr. Fells was extremely professional and courteous. He made the whole experience smooth and hassle free. If I ever need a unit again, or have friends who need to rent a unit in the future I would recommend this location or any location Mr. Fells works at 10/10 times"
"I had the best experience! The store manager, Brian was so informative and helpful and Tasha also helped me get through this move! I appreciate all their help !"
"LifeStorage has been an amazing facility for us to hold our medical supplies, and Brian has been great in terms of helping us out find which types of storage units would be best for our needs."
"I really like life storage brian was very kind a generous also please whatever you do keep him in the office for the rest of his life. Thanks brian for your fast response by calling me back"
"Awesome experience, the Manager Brian was very helpful and knowledgeable. They have the best rates in the area and it's a nice, clean facility. Great customer service!"
"For some ODD reason it won't allow me to rate this ONE star - it keeps placing it on 2 stars. So for the record - I'm giving it ONE star! I am vacating my rent space very soon. Do not! Do not! Repeat do not give this place your business!! This place is not clean, I have seen a roach in the lobby area once before and their "climate control" units are everything BUT. Your space is not totally enclosed or separate from others - meaning the roof/ceiling of your unit is connected with your neighbors. If something decides to come from there unit, then the opening at the ceiling/roof is the way to go. Also, its suppose to be "climate controlled" but the unit set up it's no way it legitimately is. It use to be Uncle Bob's storage and it seemed decent then - but when it switched management and companies it became awful. Also, they are greedy for money and will raise the rent on you by $10 or more EVERY. SINGLE. YEAR at the beginning of the year, send you a letter and tell you the reason is "Due to high demand in the area they have to increase the rent amount". 1. From being a local here - I can tell you THAT specific area is not in high demand and 2. It's just a BS excuse they use to make you feel like you are in a good area and it much sought out. BS. They don't even try to assist or do something as appreciation to the clients who have been giving their business to them for months or years - they just raise your rent and that's that. I do see there are other Life Storage locations that have a better set up and better reviews in other areas of the city - try those or go to a completely different storage unit company. But please, please do not store here. DO NOT. Keep riding past it."
"Brian was very nice and helpful. His customer service is on point. He explained everything to me and my fiance down to a tee. He has a 5 star review from me."
"I have nothing but great things to say about Life Storage. I wanted to commend Brian at this location for assisting me with the use of the truck during my move. Brian is very knowledgeable, friendly and helpful with questions I needed answered before acquiring the vehicle. Whatever training system you use in training your staff; keep doing it! It works! I will refer to Life Storage any day! Thanks again!"
"The staff at my location is great. The manager Brian, always helps me and answers all my questions. I don't live in the state, so he always assist me on the phone with updating my info online. Thank you"
"Beware of homeless pedestrians asking tenants to let them past the gate. Thank you. The woman who works in the office always provided premier service."
"The facility is always neat and clean, and Brian is great to work with, and always prompt and attentive to any questions I have or when I need to pay on my account."
"Brian the site manager is very professional and always kept me informed of my account in a timely manner. He was always very knowledgeable about the business in general thanks for all your help.
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"I love renting at Life Storage. Both Crystal and Bryan are a pleasure to work with. The property is very well-maintained and I always feel safe there. Highly recommend."
"worked with our time line of moving events and personalized the rental process. customized the situation for our personal needs. went above and beyond the "standard" rules and experience. would highly recommend this location and service to anyone looking to store items. perfect example of customer service and company standards should be set by there example. "
"Bryan and Crystal are wonderful. They are always friendly, helpful, and knowledgeable. I'm a repeat customer and have recommended this business to several people already. You all never disappoint!"
"Very pleased with the facility. The manager Brian has always been most helpful at addressing any issues that I may have had. I'm very pleased with all the additional upgrades to the facility including my storage area."
"I've rented storage units from many storage facilities in different states over the years, but this was by far the best place I have ever stored items at - always clean and neat. The employees were the friendliest and most helpful that I've encountered in the storage industry. Thank you very much, and when I need storage again, I will return to Uncle Bob's [Life Storage]!"
"Keep up the good work
I have been using this storage facility for many years, at various locations.
I have had very good experience with the workers especially the manager. Those I ask to make payment have said the same, Great Customer Service.
Thank you"
"Bryan is a great manager. He keeps in contact with you and aware of fees and prices. If I ever need storage agian, I would come back just for him. Great service"
"The Manager Brian and Krystal are absolutely the best to work with. I have used several storage places over the years but so glad I found them. They are both great to work with and were so helpful. I will never store anywhere else again. "
"I almost went with another storage place, and I have to say that my experience at Uncle Bob's far surpassed what I was hoping for. The customer service and professionalism is really top-notch. Will recommend you to anyone who asks!"
"Everything was wonderful as I noted in the questions. The only thing was when I came to start loading up my locker I noticed the glass on the door of the temp-controlled areas was cracked. Not sure what happened there but it wasn't like that when I originally took the tour. Otherwise it's all good."
"I am extremely satisfied with Uncle Bob's storage facility and have recommended family/friends to utilize this storage facility. Keep up the great work that you are doing."
"The agent got us through the process quickly even though he was training a new employee. We got the truck to load up our stuff, which was a nice benefit.
The actual storage process went smoothly as well. Overall, I'd recommend to others."
"We were treated with respect and the manager was extremely friendly and helpful. We were thrilled to get a free truck for the day and we were able to reserve it for the second day at an incredible rate. The monthly storage fee is fair and the space is sufficient for what we are storing. This is my third experience with storage facilities and I will be a customer of Uncle Bob's for years to come. Thanks for running a great and fair business!"
"yes i have a problem when you are one day paying when that when i get paid and late charge added that morning i get paid but i have to pay it the day before to keep from being charged"
"Professionally managed office
The items stacked in the back lot detract from the appearance
The dumpster was identified as an option for modest disposal, but it was usually locked
But overall a good storage experience"
"I was extremely impressed with the customer service at Uncle Bob's Storage. It has been a while I think his name was Brian. He was nice and always informative and willing to assist me. I called and called and he was always willing to help. "
"I felt the whole process was extremely easy, the storage units were great, the people were very nice and I have recommended Uncle Bob's to 2 friends already. Both enjoyed their experiences as well.
Keep up the good work!"
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Richmond and Lakeside
Our self storage facility on Bentley Street is located east of the I-95 Highway, between Dumbarton Rd and Brook Rd, near Pine Camp Park. Click here for directions to this Life Storage.
At Life Storage Facility #076, we offer great property security systems and clean, affordable storage units to rent for the residents of Lakeside, Pine Camp, Mechanicsville, and other neighborhoods in Richmond, VA. Call us with questions, reserve online, or click here to compare other storage units in Richmond.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: Closed
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 6:00 am - 10:30 pm
Tuesday: 6:00 am - 10:30 pm
Wednesday: 6:00 am - 10:30 pm
Thursday: 6:00 am - 10:30 pm
Friday: 6:00 am - 10:30 pm
Saturday: 6:00 am - 10:30 pm
Sunday: 6:00 am - 10:30 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
