Self Storage Units near Westover in Richmond, VA 23225

"If you need storage, this is the best place to go to! Suzanne was very kind, helpful, and all around just wonderful. I was shown around the units, shown how to use the code box, and thoroughly explained to on how to set up my account, telling me all about what to do for it. I recommend this place almost purely on the customer service alone. Please consider here as your go to for storage next time you're in need!!"

"Great storage place reasonable prices great management"

"I had the pleasure of meeting Suzanne Clark recently, she is very professional very knowledgeable. I would highly recommend using and ask for Suzanne you want be disappointed."

"Suzanne is such a nice person. She offers excellent customer service and explains everything well."

"Absolutely the best storage unit place I've ever dealt with. You can entirely setup a rental online without ever having to talk to anyone onsite. Units even come with a free lock. The facility is super clean and well laid out. Upon vacating the unit, the company immediately noticed, called me and sent an e-sign vacate form without me having to lift a finger. I literally can't imagine anything a storage place could do better than these guys are. If I need another unit in the future they'll be the first place I look."

"Really easy and efficient online sign-up process."

"Yeah if you like rate hikes every year"

"Rhonda, the store manager, was a please to work with. It is evident she knows the company and facility very well and made the experience very easy! Highly recommend this storage facility if you are in the area."

"I've used this storage for a few years and their customer service is superb. The Management runs a smooth operation and really takes care of the facility and their customers."

"Clean and good prices! Very friendly staff!"

"Great storage and service. Rates are good!"

"Great price and very clean. The customer service was 5 star!"

"Great Service and very clean! The Staff was very friendly and the prices are fair!"

"Didn't visit just drove by"

"Great people. Thanks to Latoya and Bryan for their support. Highly recommend this facility."

"I normally don’t do reviews but this one is well deserved. Rhonda is the sweetest young woman. Made my hectic move much easier. She has the patience of a saint! Would recommend!"

"Excellent customer service. Reasonably priced"

"The process was quick and easy. Would recommend"

"Thank you to Rhonda who provided great customer service! She answered all my questions and made moving much easier. Would recommend to anyone who is looking for storage."

"Excellent customer service and clean property!"

"A little difficult to access the code pads to drive in and out but it was a good short term storage solution"

"Rhonda was very helpful when I came in to get packing supplies. I had no idea what I needed, so she gave me the run down of everything they offered. Such a sweet woman!"

"Staff are very knowledgeable and friendly"

"Rhonda, the customer service representative, has been extremely professional and helpful with our use of the facilities. If she is not already management, she absolutely deserves a promotion."

"There was some misunderstandings on my part about the unit I would have and the office went above and beyond to help me. They’re nice, helpful, and knows how to conduct business. I highly recommend 5/5 ⭐️"

"Clean property and good customer service!"

"Ronda was very helpful and great customer service!"

"John is very polite and helpful! Would recommend if anyone needs storage!"

"Rhonda was a breath of fresh air after the day I had! She was very helpful and professional. I recommend storing at her location!"

"Clean place and very polite personal"

"Ronda, is VERY professional, and GREAT Customer Service. Takes time to make sure you do not have any questions or needs"

"Was shopping around for a new storage unit and spoke to Rhonda - she was professional, knowledgeable, and very polite."

"Friendly and helpful staff"

"I've only just rented the space, but Rhonda was very friendly and personable. The process was easy."

"I'm an elderly woman that has a unit here at the Jahnke road location. I wanted to say that Rhonda is very respectable and polite in these crazy times. She allowed me to sit in my car as she took my payment and it was raining outside! She did the walking in the rain so I didn't have to get out of my car and she did it with a pleasant attitude. We need more people like her!! Thank you."

"I highly recommend this storage facility. Its INCREDIBLY clean and the customer service is absolutley TOP NOTCH!! The representative, John, was extremely efficient and helpful in getting me squared away with everything. Thank you John!"

"Came in to check prices for my daughter and John was excellent. He greeted me with a smile and was friendly."

"Came in to find out info about renting a storage shed for my work supplies. The manager was professional and answered my questions. If you need a space I recommend storing here."

"Came in to ask about prices and the Manager Rhonda was very polite and helpful. Her customer service is excellent!"

"Rhonda is awesome"

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"Easy to get to, nice access and units. Worked great for short term use! Office had plenty of supplies and friendly staff!"

"Came to this location and the trainee John was very helpful. He was polite and helped me with all my questions. The store manager Rhonda was also a big help. Thanks alot you all!"

"This place is great. Professional and courteous staff. The store manager Rhonda was very helpful and helped me find the unit that worked best for me. I highly recommend this location!"

"Rhonda Lewis is the best. She has great Customer Service. She has always greeted me and help me and also gave me the best advise when it came to pricing and my unit."

"The price is a little high for the size of the unit"

"Thank you so much for renting me your storage. My time there was very satisfying. Faith is incredibly sweet."

"Latoya was very pleasant and thorough will be back:-)"

"The associate, Nelson who helped me was professional and friendly, explaining everything thoroughly."

"Tasha was very knowledgeable and helpful. She was very pleasant and polite, she answered all of our questions."

"Brad was wonderful and respectful truly appreciate the help. Thanks"

"Brad at this location is an amazing guy that will take complete care of you. He knows a lot and actually upgraded me to the correct size unit I needed. Life Storage has a great asset in Brad. Glad he came all the way from Hampton Roads to be here to help me with my move-in."

"Brad Rocks!!! Fast and Easy! Great experience and love my Space! Exceptional service."

"Shawn is a great guy"

"Great customer service, very patient and understanding staff. Wouldn't recommend anyone else. =ª<ÿ=M<ÿ=L<ÿ=O<ÿ"

"Rhonda made the process fast and easy. Wonderful person to work with. Thanks Rhonda!"

"Great customer service! Rhonda helped me find the perfect storage unit at an affordable price. The facility is clean and well run."

"Rhonda was amazing and such a sweetheart! As well as Wayne. She was accommodating to my situation. Everyone should get their storage here."

"I came to this location only for a few things and was honestly in a rush. I was then pleasantly greeted by Rhonda who assisted we with the few items I needed along with some additional help and advice for my personal needs. Her service was exceedingly well and I will definitely come to this location going forward just to deal with her amazing services!"

"Love the staff!!! Always awesome! If you rent the truck is worth it!!!"

"I usually do not write reviews but I had to make an exception. I went to this location a few days ago after having a rough day and spoke with Rhonda about possibly getting a unit. She was very helpful and knowledgeable of the different options she had. After that conversation I left with the needed information and a smile on my face. I will definitely be back."

"I visited this facility not long ago and received assistance from Rhonda. I explained that it was a hectic day for me so she made the process incredibly easy. I appreciated her efficiency and speed!"

"I was shopping around to fine a storage facility to house some old items that I was looking to move. With this being the first time coming to life storage, I wasnt to sure about pricing and products. There I met the store manager Rhonda! She was very warm and welcoming. She made the process seem so simple and effortless. Rhonda was very informative and paid close attention to my needs with storing my belongings. Even though at that moment I didnt purchase a unit. Rhonda was still able to provide me with boxes, packing tape and other items to at least get my items ready should I decide to go forward in the process! If I ever decide to purchase a unit Life Storage will DEFINITELY be my first choice!"

"Gd survive gd ple.............."

"Reminder very helpful, would have liked to truck for free after having items in storage for ample amount of months"

"Rhonda is the most exceptional front deskperson I've ever met. She guided me smoothly through the process making it no hassle at all. She is very charismatic and really knows her stuff. What a splendid experience."

"Rhonda and Faith provided excellent customer service and access to our new unit is very easy. The lobby and office area is very welcoming and clean and provides much of what one might need to move in for purchase. I proudly give this business five gigantic glowing stars. I will recommend it to anyone in the Bon Air, North Chesterfield area. Thanks, Ladies!!!"

"Just finished a 2 year stay at life storage. Fantastic facility, great customer service and Faith was a pleasure to work with. Keep it up life storage!"

"Faith provided us excellent customer service, she went the extra mile and took care all of our Storage and Truck rental needs. Please take the time to recognize her for pleasant attitude and superb service!! It's hard to fine employee's like her that really cares about customers. Thank you Faith!!"

"Rhonda and Faith were very professional and friendly while explaining the rental process to me. The facility was clean and the service superior. They deserve more than 5 stars!"

"Customer service staff was excellent especially Faith who helped me find the right storage unit"

"The women Faith and Rhonda was awesome"

"Faith the store manager Helped me find a storage that was bigger and cheaper than the price I was going to pay for at both Uhaul and public storage she was super professional and would be the main reason I recommend EVERYONE to go to LIFE STORAGE ON JHANKE ROAD!!!! She assured and showed me and my wife that we would not have mice and other unwanted things in my storage and as I walked around the facility it was very clean from the front parking lot to the back of the storage lot. She also made renting a truck very fast and easy. She is the absolute reason for the 5 star review"

"Faith was wonderful and very helpful!"

"Very pleasant experience. I was able to do most of my rental agreement online. The process was very efficient and easy. It is also very affordable! I would recommend them to everyone."

"They are pretty good. Don't go to far behind your payment they will lock ya container with another lock quick, which is fine with me. Once its paid it's off the same day so that's kool. I have nothing bad to say. It was easy getting a unit on a Sunday. Prices are slightly higher than the regular competitors but you get more for what you are paying for. It has a gate, it has climate control and 24 hour access so it's worth it."

"The manager Faith helped us tremendously. We had an issues with the worker yesterday and today we told her what our issues were. She solved it professionally and efficiently."

"Tasha was a really sweet girl. Really worked with my girlfriend an I for the storage and truck rental."

"This place is sooooo nice compared to my other unit....24 hour access and I got to use their box truck free within first 2 weeks of renting my unit....super helpful!! Very clean and beyond friendly staff!!!! I am satisfied beyond measure with life storage on jahnke rd for temporary home to my prized possessions!!"

"Great customer service. Nice and clean facility."

"The facility manager was full of information and was very accomidating with reserving the space days before arrival to insure a space big enough to store a Camry. I was traveling from out of state to attend a masters program in Richmond and Life Storage on Jahnke road seemed like the perfect fit. They have cameras on site and walk the property periodically throughout the day to check all units are locked and only open if the tenant is present. Safety of their tenants belongings is very important to them as they also require a personal code to enter and exit the premise. It only took about 10 min to complete all the paperwork and get my storage locker. The faculty manager is always insuring the property is safe and clean! Very happy with how we were treated to rent this facility!"

"Faith was very helpful and patient"

"Faith is amazing. Her customer service is excellent. She was very helpful and professional. I would recommend everyone to use Life Storage."

"Very hidden place online. But every nice location! The office staff is super helpful! I have no complaints"

"Customer service is top notch. The staff is warm and welcoming."

"Great customer service, and its 24 hours."

"The best storage I ever use!!!!!!"

"They are amazing. We got a truck last minute and only had to pay the insurance fee because we did it within 2 weeks of being there and used under 25 miles. Storage is easily accessed and they are so friendly."

"No complaints."

"I have recommended this to 2 people and both have rented spaces. They are also pleased as I am with you ."

"Efficient and friendly."

"We lost all of our things in a fire and Jessica was helpful in getting us a bigger space"

"Great experience!!!"

"I kike the place and the hostesses"

"Excellent customer service, and the facilities are clean and easy to access."

"Faith was AWESOME. Thank you!!!"

"Wow the best service that really help me out in need and came in clutch great experience"

"Smart and easy way to store"

"It was awesome there both managers made me comfortable and I will highly recommend anyone to go."

"Latoya was the most knowledgeable and professional person Ive ever dealt with. She is wonderful with customers and really helped me through the process. She is definitely an asset to your company!"

"The store was very neat and clean , Faith was very helpful and knowledge ."

"Ms. Faith was very helpful and was very knowledgeable regarding what I needed."

"Rebecca was awesome thank you so much for making my payment process quick and easy!"

"Everybody has met all expectations ..very helpful and friendly staff..they made my life a lot easier"

"Keep your current staff, they are awesome!"

"Service was great and the hospitality was appreciated"

"The free month rental had me hooked"

"You guys are doing great"

"I needed more storage space and your associates worked it out so that my new storage unit was close to my current unit. This made to move or exchange of units very easy and the price was still very reasonable."

"The customer service was great,I will tell everyone about life storage."

"The staff that you have at the Jahnke Road location were wonderful to work with. "

"Staff members are outstanding "