4250 Tom Leonard DrGlen Allen, VA 2306010.4 Miles Away
Customer Reviews - Life Storage #909, Richmond
We at Life Storage want to maintain the best storage facilities in Richmond, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"If you are near Janke Rd and looking for storage this is the place to go. On top of being clean and affordable Suzanne at the front office is a pleasure to talk to. She was very helpful and knowledgeable and gave me great advice."
"If you need storage, this is the best place to go to! Suzanne was very kind, helpful, and all around just wonderful. I was shown around the units, shown how to use the code box, and thoroughly explained to on how to set up my account, telling me all about what to do for it. I recommend this place almost purely on the customer service alone. Please consider here as your go to for storage next time you're in need!!"
"Absolutely the best storage unit place I've ever dealt with. You can entirely setup a rental online without ever having to talk to anyone onsite. Units even come with a free lock. The facility is super clean and well laid out. Upon vacating the unit, the company immediately noticed, called me and sent an e-sign vacate form without me having to lift a finger. I literally can't imagine anything a storage place could do better than these guys are. If I need another unit in the future they'll be the first place I look."
"Rhonda, the store manager, was a please to work with. It is evident she knows the company and facility very well and made the experience very easy! Highly recommend this storage facility if you are in the area."
"There was some misunderstandings on my part about the unit I would have and the office went above and beyond to help me. They’re nice, helpful, and knows how to conduct business. I highly recommend 5/5 ⭐️"
"I'm an elderly woman that has a unit here at the Jahnke road location. I wanted to say that Rhonda is very respectable and polite in these crazy times. She allowed me to sit in my car as she took my payment and it was raining outside! She did the walking in the rain so I didn't have to get out of my car and she did it with a pleasant attitude. We need more people like her!! Thank you."
"I highly recommend this storage facility. Its INCREDIBLY clean and the customer service is absolutley TOP NOTCH!! The representative, John, was extremely efficient and helpful in getting me squared away with everything. Thank you John!"
"Brad at this location is an amazing guy that will take complete care of you. He knows a lot and actually upgraded me to the correct size unit I needed. Life Storage has a great asset in Brad. Glad he came all the way from Hampton Roads to be here to help me with my move-in."
"I came to this location only for a few things and was honestly in a rush. I was then pleasantly greeted by Rhonda who assisted we with the few items I needed along with some additional help and advice for my personal needs. Her service was exceedingly well and I will definitely come to this location going forward just to deal with her amazing services!"
"I usually do not write reviews but I had to make an exception. I went to this location a few days ago after having a rough day and spoke with Rhonda about possibly getting a unit. She was very helpful and knowledgeable of the different options she had. After that conversation I left with the needed information and a smile on my face. I will definitely be back."
"I was shopping around to fine a storage facility to house some old items that I was looking to move. With this being the first time coming to life storage, I wasnt to sure about pricing and products. There I met the store manager Rhonda! She was very warm and welcoming. She made the process seem so simple and effortless. Rhonda was very informative and paid close attention to my needs with storing my belongings. Even though at that moment I didnt purchase a unit. Rhonda was still able to provide me with boxes, packing tape and other items to at least get my items ready should I decide to go forward in the process! If I ever decide to purchase a unit Life Storage will DEFINITELY be my first choice!"
"Rhonda is the most exceptional front deskperson I've ever met. She guided me smoothly through the process making it no hassle at all. She is very charismatic and really knows her stuff. What a splendid experience."
"Rhonda and Faith provided excellent customer service and access to our new unit is very easy. The lobby and office area is very welcoming and clean and provides much of what one might need to move in for purchase. I proudly give this business five gigantic glowing stars. I will recommend it to anyone in the Bon Air, North Chesterfield area. Thanks, Ladies!!!"
"Faith provided us excellent customer service, she went the extra mile and took care all of our Storage and Truck rental needs. Please take the time to recognize her for pleasant attitude and superb service!! It's hard to fine employee's like her that really cares about customers. Thank you Faith!!"
"Faith the store manager Helped me find a storage that was bigger and cheaper than the price I was going to pay for at both Uhaul and public storage she was super professional and would be the main reason I recommend EVERYONE to go to LIFE STORAGE ON JHANKE ROAD!!!! She assured and showed me and my wife that we would not have mice and other unwanted things in my storage and as I walked around the facility it was very clean from the front parking lot to the back of the storage lot. She also made renting a truck very fast and easy. She is the absolute reason for the 5 star review"
"They are pretty good. Don't go to far behind your payment they will lock ya container with another lock quick, which is fine with me. Once its paid it's off the same day so that's kool. I have nothing bad to say. It was easy getting a unit on a Sunday. Prices are slightly higher than the regular competitors but you get more for what you are paying for. It has a gate, it has climate control and 24 hour access so it's worth it."
"This place is sooooo nice compared to my other unit....24 hour access and I got to use their box truck free within first 2 weeks of renting my unit....super helpful!! Very clean and beyond friendly staff!!!! I am satisfied beyond measure with life storage on jahnke rd for temporary home to my prized possessions!!"
"The facility manager was full of information and was very accomidating with reserving the space days before arrival to insure a space big enough to store a Camry. I was traveling from out of state to attend a masters program in Richmond and Life Storage on Jahnke road seemed like the perfect fit. They have cameras on site and walk the property periodically throughout the day to check all units are locked and only open if the tenant is present. Safety of their tenants belongings is very important to them as they also require a personal code to enter and exit the premise. It only took about 10 min to complete all the paperwork and get my storage locker. The faculty manager is always insuring the property is safe and clean! Very happy with how we were treated to rent this facility!"
"They are amazing. We got a truck last minute and only had to pay the insurance fee because we did it within 2 weeks of being there and used under 25 miles. Storage is easily accessed and they are so friendly."
"I needed more storage space and your associates worked it out so that my new storage unit was close to my current unit. This made to move or exchange of units very easy and the price was still very reasonable."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #909, we offer great property security systems and clean, affordable storage units to rent for the residents of Westover, Westlake Hills, Chippenham Village, South Richmond, and other neighborhoods in Richmond, VA. Call us with questions, reserve online, or click here to compare other storage units in Richmond.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental