Customer Reviews - Life Storage #293, San Marcos
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We at Life Storage want to maintain the best storage facilities in San Marcos, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in San Marcos (#293)
4.85 out of 5
based on 53 of our most recent Reviews
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- Dennis from Garden Ridge, TX
5.0 out of 5
"Ciara was very knowledgable and pleasant to work with to meet our needs THANKS"
April 26, 2019
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5.0 out of 5
"Very accommodating receiving deliveries and confirmed to me items are safely in my unit."
March 26, 2019
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- Julie from Corpus Christi, TX
5.0 out of 5
"Have recommended you already! Was phenomenally impressed with everything and my exceptional Customer Service I received from David and Sierra!"
March 23, 2019
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5.0 out of 5
"Great folks and great location in San Marcos, Texas..."
February 25, 2019
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5.0 out of 5
"Fast and very friendly and knowledgeable
Exceeded my expectations."
November 19, 2018
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- Charles from San Marcos, TX
5.0 out of 5
"Every thing was great and we still have one unit with you folks!"
March 27, 2018
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5.0 out of 5
"David is amazing! I have a high standard and he exceeds my expectations. He is always friendly, helpful, knowledgable and treats the property like he owns it. I wish everyone took such pride in their work."
March 03, 2018
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- Donald from San Marcos, TX
5.0 out of 5
"Very clean and the manager was extremely professional while friendly. Had planned on only one unit, but took 3 based on what I experienced. Am new to town. I still need one more."
January 26, 2018
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- Alfred from San Marcos, TX
5.0 out of 5
"The place is clean, comfortable, and it has a clean, well-maintained restroom."
December 27, 2017
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- Konjet from Hickory Creek, TX
4.8 out of 5
"Associate was very helpful in providing information etc. Very pleasant. "
September 19, 2017
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- Tracy from Laguna Vista, TX
5.0 out of 5
"Friendly, helpful, clean, good temperature control."
August 26, 2017
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- Jennifer from San Marcos, TX
5.0 out of 5
"The facility is always clean and bright. The building manager was extremely thorough and personable. I have no concerns about my items being stored here."
July 26, 2017
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5.0 out of 5
"Fast friendly service & I was,able to do a lot of the paperwork online. "
June 27, 2017
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4.9 out of 5
"David was great. He helped me and my daughter l.p. p"
June 22, 2017
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- Marilee from San Marcos, TX
5.0 out of 5
"The facility was spotless. Associate was very thorough. Wish I could remember his name, David maybe?? Anyway, He was more than thorough and helpful. Would definitely recommend this facility."
June 19, 2017
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5.0 out of 5
"This is the best storage company on the market today. Price maybe a little higher than some, but it is secure, clean and the management pays attention to area. I feel my storage unit is secure and assessable and that's all I can ask.
Good Job"
May 24, 2017
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- Judith from New Braunfels, TX
5.0 out of 5
"My husband and I are thoroughly satisfied with our experience with Life Storage. The facility is immaculate. We feel our belongings are in great hands there. The Manager is ALWAYS friendly and helpful!! I cannot say enough good things about your facility in San Marcos, TX!!"
April 27, 2017
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5.0 out of 5
" Clean facility, and professionally managed! Wish I knew about this years ago!"
March 27, 2017
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- Diane from San Marcos, TX
5.0 out of 5
"David really knows how to take care of your customers - great asset!"
May 23, 2016
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- Carlton from Wimberley, TX
4.2 out of 5
" You could have done a better job of managing the construction traffic, and kept it out of your property."
March 23, 2016
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- Vivian from San Marcos, TX
5.0 out of 5
"My parents were affected by the Memorial Day flood in San Marcos Texas. Dave the manager was very helpful as I had never needed storage space and we were so overwhelmed. Dave took the time to explain everything to us and continued to work with us.
Thank you..."
October 23, 2015
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- Karlin from San Marcos, TX
5.0 out of 5
"This is my second or third time to do business with Uncle Bob's [Life Storage]. I have always been delighted with the staff and the facility"
October 23, 2015
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- Wayne from San Marcos, TX
4.3 out of 5
"The cost for the storage unit is too expensive. Consider lowering the overall prices on the storage units. Consider an alternative, less expensive storage unit before leasing a storage unit with Uncle Bod's."
September 29, 2015
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- Benjamin from San Marcos, TX
5.0 out of 5
"Your firm is superb. Thank you for being here in San Marcos. Ben and Lois"
September 25, 2015
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- David from San Antonio, TX
5.0 out of 5
"The manager on duty, David, was very friendly and understood my needs and helped me get the paperwork completed quickly. He anticipated my questions and answered them before I could ask. Great job! It was unexpected compared to the other storage facilities I had visited that day."
August 29, 2015
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- Crystal from San Marcos, TX
4.1 out of 5
"I have enjoyed my time here at uncle bobs it has been a pleasure for the past 4 years the only thing that I dislike is that they went up on my price because they said my rent was to low and needed it to go up to offset the other units pricing, i thought this was VERY unfair!"
June 07, 2015
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5.0 out of 5
"I appreciate the professionalism of the staff and how they genuinely appear interested in helping me. Nice people, and always a good experience dealing with them."
May 08, 2015
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4.9 out of 5
"The contracting did not take more than 30 minutes from beginning to end. I was pleased. I know I asked the same question various times and our attendant was more than happy to answer each time, I had no questions about the contract, which is good, I tend to be leary of contracts, but it was all explained very well"
April 28, 2015
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- Diana from San Marcos, TX
4.8 out of 5
"I am very happy to have my belongings stored at Uncle Bob's [Life Storage]. "
January 05, 2015
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- Marci from New Braunfels, TX
4.0 out of 5
"Increased rates seemed very high compared to others"
December 30, 2014
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- Melinda from San Marcos, TX
5.0 out of 5
"Helped me make a longer term storage plan rather than a small unit now and a second unit later"
December 29, 2014
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5.0 out of 5
"The sales associate was very knowledgeable and interested in my needs. He was very thorough explaining the rental process and took me on a tour of the building."
November 25, 2014
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5.0 out of 5
"The first time I walked into this storage facility, I was EXTREMELY impressed with the cleanliness. I felt like you could eat off the floor!! And, the Manager was extremely helpful. He answered every question, with no pressure to rent there. It was just a wonderful experience from start to finish."
October 27, 2014
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- Marianne from San Antonio, TX
5.0 out of 5
"I loved how clean and safe it was. Also the staff was very helpful. Thank you!"
October 23, 2014
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4.9 out of 5
"Completely satisfied ... Except price is higher than other storage in the area ."
September 24, 2014
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- David from new Braunfels, TX
4.5 out of 5
"i loved that it was open until 9pm which was helpful since i worke everyday. i felt safe going by myself and can rarely say that about this city. great place!"
September 23, 2014
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- Malika from San Marcos, TX
5.0 out of 5
"I love the friendliness of associates and the secure feeling I got from choosing Uncle Bobs [Life Storage] "
September 23, 2014
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- Reagan from San Marcos, TX
5.0 out of 5
"The man that helped us was very helpful and a really nice person. Thank you for your help."
September 04, 2014
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- Wayne from San Marcos, TX
5.0 out of 5
"Nope, the staff is always on top of things and the premises are very well maintained."
August 26, 2014
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5.0 out of 5
"It was a great experience! I know a lot of people just say that, but it really was. The staff was so friendly and helpful and the storage unit was really clean and well kept! Thank you guys for everything!"
August 24, 2014
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5.0 out of 5
"It was my first time renting a storage and you certainly fulfilled my requirements. I can compare services now because I just rented another storage at College Station and your facilities and services are excellent compared to theirs,"
July 25, 2014
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5.0 out of 5
"Associate was awesome. Remembered my name. Gave us a great storage space. So convenient. We love it and would recommend to others!"
June 26, 2014
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- Gloria from San Marcos, TX
5.0 out of 5
"He was helpful to show me how to extend the side door to give more width for larger items. He was very professional and prompt. Very neat in his appearance . I was able to understand him when explaining all procedures and rules. "
June 16, 2014
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4.8 out of 5
"Did not have any problems and everything
has been perfect."
May 18, 2014
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5.0 out of 5
"Expectations were met! The Associate went above & beyond what i expected."
March 18, 2014
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4.4 out of 5
"I like the ability to pay rent on line.
I like the ability to pay several months in advance.
I like the monthly emails saying thst I am either prepaid or owe a payment.
Location is convinient with easy in and out of the building."
February 28, 2014
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- Christine from San Marcos, TX
4.8 out of 5
"Love Uncle Bob's [Life Storage]. Wouldn't store our stuff anywhere else.
The only thing we have to mention, though, is that the office itself smells funny. Like really old smoke or something. In fact, the whole building has an odd smell. Not enough to make us move our stuff though. "
February 27, 2014
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5.0 out of 5
"The gentleman at the location where we vacated our storage unit in San Marcos Texas was very helpful and is an asset to your organization. "
January 25, 2014
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- Patsy from Port Aransas, TX
4.2 out of 5
"The bathroom needs more attention on the weekends. Both times I used it on a weekend day it was pretty nasty."
November 24, 2013
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- Maureen from San Diego, CA
5.0 out of 5
"Friendly, helpful, clean. Loved my storage spot by the door!!"
September 25, 2013
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- Genevieve from San Marcos, TX
4.1 out of 5
"The staff was so friendly, it really calmed me down when I was really stressed about moving. It was so expensive, though, which was the only real thing that displeased me."
September 24, 2013
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- Marina from San Marcos, TX
5.0 out of 5
"I have recommeded this storage bldg to friends and will use again if I need to in the future."
September 23, 2013
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- Eileene from San Marcos, TX
4.6 out of 5
"Thank you, this was my second time at Uncle Bob's and I am definitely coming back! "
September 10, 2013
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