San Antonio Self Storage at 16939 Nacogdoches Rd

There are no words to describe the kindness & the helpfulness that I experienced when acquiring a storage unit at life storage!! Not to mention the cleanliness!!!! It was a perfect experience during a very stressful & draining situation.

Sarah was very helpful in showing us the available units as well as the different sizes available! It made moving into the unit very easy !!

Very friendly and personable. Greeted me with a smile.

I love the experience I had with this facility and staff members here the most amazing ?? people very helpful and knowledgeable on their job description helpful. I am a returning customer that would highly recommend as a go to storage place weather it's long term or short term storage you need they got it. I have to say I give the 5 Stars ?????.

I found this place by comparing prices. Extremely satisfied, establishment was clean, several carts to assist your move in, you can not enter the establishment unless you inter a code. The elevator needs A code as well. If your storage is not on that floor you can not enter. I am very satisfied and feel that my property is protected. The employees nice and helpful.

The facilities are very clean and secure. It's definitely the nicest storage facility I've ever used.

The manager Has been very helpful during my move and it's always great with customer service very friendly. Very knowledgeable about options. My storage unit has plenty of space in it.And I love the locked features and the security features

Great place, clean, convenient... I've been around through several owners. The building staff (from those in the office to those that clean the bathrooms) are always helpful and friendly. The admin and billing staff that I have talked to when calling those main phone numbers are both pleasant and efficient. Sometimes building repairs come slow, but I imagine permissions and budgets must be a struggle like everywhere. Despite that, my things are safe and in good environmental conditions.

Nice facility, easy to get to with not lots of traffic around it. Safe location, no pedestrians nearby. I had to wait 24 hours for my online purchase to be activated, after that, everything was fine. I like the locks, they are integrated into the handle, so there’s no bolt that bad guys can try to cut. Is climate controlled, plenty of carts available by the entrance… Just make sure you memorize your code because you’ll need it’s to get through the gate, to enter the building, and to use the elevators. Don’t dillydally with the elevators, they have a short memory, and you may need to re-enter your code in order to get access to upper floors. If you keep pushing the two button, and you don’t go anywhere… That means you need to reenter your code by the elevator. :-)

Got excellent customer service and support from Dez. Dez was very friendly and kind, keep up the good work