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Storage Units near Far West Side in San Antonio, TX 78253

Life Storage - San Antonio

12991 Potranco Rd San Antonio, TX 78253

  • Climate Controlled
  • 24/7 Surveillance
  • Extended Access Hours
  • Rent Now - Instant Access

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  • *Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.

Customer Reviews - Life Storage #8411, San Antonio

We at Life Storage want to maintain the best storage facilities in San Antonio, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.

Rated 5.0 out of 5 stars Adam Mainwaring (on Google) at Life Storage, San Antonio, TX (#8411)

"Life Storage has been a saving grace to our family during our move. We knew our stuff was stored, and secured under surveillance the entire time. Thank you to the friendly staff as well!"

September 01, 2021
Rated 1.0 out of 5 stars J C (on Google) at Life Storage, San Antonio, TX (#8411)

"I rented a climate controlled unit. It was always hot and my items had water damage and mold after only renting for 2 months. I was on auto pay and when their system glitched and didn't draft from my account they tried to charge me a late fee of somewhere in the neighborhood of $100. The manager said she would work with me and only charge me half a late fee. Eventually she agreed not to charge the fee. I wish I rented somewhere else."

August 25, 2021
Rated 5.0 out of 5 stars ronald conver (on Google) at Life Storage, San Antonio, TX (#8411)

"Denise Castilleja is GREAT!! Customer service is GREAT!! Pleasure doing business with her and Life Storage!!"

August 10, 2021
Rated 5.0 out of 5 stars DeSean W. (on Yelp) at Life Storage, San Antonio, TX (#8411)

"Rueben at Life Storage is hands down the BEST!!! Extremely understanding and accommodating! If you need a storage make sure to specifically ask for Rueben, he is the man to go to!"

July 22, 2021
Rated 5.0 out of 5 stars Elizabeth Hernandez (on Google) at Life Storage, San Antonio, TX (#8411)

"My experience was great!! Service was fast and efficient! I’m glad we decided to rent here."

July 07, 2021
Rated 5.0 out of 5 stars Too Sassy (on Google) at Life Storage, San Antonio, TX (#8411)

"I visited this storage unit w/my daughter. It is a little pricey from what I recall paying BUT that was way back in the day. I can say that it's WELL WORTH IT, tho. It was an inside unit, very pristine, carts to push your stuff, clean elevator - just nice and I'd pay that price! 😏"

July 06, 2021
Rated 1.0 out of 5 stars Walonda Whitaker (on Google) at Life Storage, San Antonio, TX (#8411)

"I wish I could provide negative stars. I was called today regarding our climate controlled facility that now has water damage and damaged items. We were offered nothing, but boxes and to move facilities. Nope, not a free month, help moving items, or a sincere apology. The manger stated she was "trying to help us out." I believe in customer service and this location failed miserably. How does a new facility have water damage???"

June 21, 2021
Rated 5.0 out of 5 stars Brian Ellis (on Google) at Life Storage, San Antonio, TX (#8411)

"Denise provided outstanding service and exceptional customer experience. She was so professional and polite during my visit. Absolutely great experience and customer treatment. Thank you Denise Castilleja."

May 11, 2021
Rated 5.0 out of 5 stars Peter (on LifeStorage.com) at Life Storage, San Antonio, TX (#8411)

"Great experience overall. Associate was very professional and helpful!"

March 23, 2021
Rated 5.0 out of 5 stars Peter N. (on Yelp) at Life Storage, San Antonio, TX (#8411)

"My experience with Life Storage was an exceptional one and Denise Castilleja had a lot to do with that. Great customer service and overall smooth process with no issues. If I ever need a storage facility in the future my choice will be a no brainer. Peter"

March 11, 2021
Rated 5.0 out of 5 stars Latisha Smith (on Google) at Life Storage, San Antonio, TX (#8411)

"Promptly followed up with me to see if I had any additional questions. I was able to stop by after making a reservation online to view the units. Staff was friendly and the rental process was smooth and quick."

February 14, 2021
Rated 5.0 out of 5 stars Diandra Giles (on Google) at Life Storage, San Antonio, TX (#8411)

"Great Service! Nice and friendly."

February 10, 2021
Rated 5.0 out of 5 stars Sandie Taylor (on Google) at Life Storage, San Antonio, TX (#8411)

"Thank you Becky for making my time here worth having."

December 18, 2020
Rated 5.0 out of 5 stars tim sage (on Google) at Life Storage, San Antonio, TX (#8411)

"Great location, standards, prices and the utmost professionalism from associates D. Castilleja and B. Apodaca. My rental storage unit was available even at late hours and supplies were always available in office. Considering getting smaller storage unit for seasonal household goods."

December 10, 2020
Rated 5.0 out of 5 stars michael randolph (on Google) at Life Storage, San Antonio, TX (#8411)

"Initially planned on using Life Storage at the 10k block of Portanco. Made a reservation and called ahead to make sure everything was good. Some young lady answered the, she wasn't rude but she just had no idea what customer service was. That was a huge turnoff so I went to the one at the 12k block of Portanco and the customer service and attention to detail was a night/day comparison. Denise and Becky were more than professional, they were extremely helpful and broke down the contracts piece by piece. No surprise charges, no pressure tactics. Superbly clean and super secure. Glad my first time ever using a storage facility went this well. If I ever use another Densie and Becky set the bar high! I'm destined to be disappointed if I don't use them again!"

December 05, 2020
Rated 5.0 out of 5 stars Ancele Prince (on Google) at Life Storage, San Antonio, TX (#8411)

"Awesome"

November 28, 2020
Rated 5.0 out of 5 stars Anita L. (on Yelp) at Life Storage, San Antonio, TX (#8411)

"Great customer service, good pricing on my units and clean! I would recommend this Facility to do one"

November 11, 2020
Rated 5.0 out of 5 stars Roy Krumbholz (on Google) at Life Storage, San Antonio, TX (#8411)

"Denise provided great customer service. Friendly and knowledgeable, helped me find the most convenient storage space for the best price in minutes."

November 03, 2020
Rated 5.0 out of 5 stars Texas Girl for Life (on Google) at Life Storage, San Antonio, TX (#8411)

"Becky provided me the top notch customer care. Def will recommend this for family and friends."

September 30, 2020
Rated 5.0 out of 5 stars Gregory (on LifeStorage.com) at Life Storage, San Antonio, TX (#8411)

"The lady at the desk who helped us was very professional and friendly."

August 25, 2020
Rated 1.0 out of 5 stars Marie Negrete (on Google) at Life Storage, San Antonio, TX (#8411)

"I am guessing that Life Storage isnt able to get their own truthful reviews. From what Ive noticed(based on other locations) the female manager receives the same fake reviews from friends and family members. Its a shame that there are not many truthful reviews to go by."

July 01, 2020
Rated 5.0 out of 5 stars A C (on Google) at Life Storage, San Antonio, TX (#8411)

"Great service From Manager"

May 27, 2020
Rated 5.0 out of 5 stars Ruby Cardosa (on Google) at Life Storage, San Antonio, TX (#8411)

"The manager with glasses and red hair like the widow from Avengers here is amazing. Handles herself very calmly with difficult customers. Seen first hand same day I got my storage. Keep up the great work."

May 27, 2020
Rated 5.0 out of 5 stars Anti Hero (on Google) at Life Storage, San Antonio, TX (#8411)

"Becky is Awesome and the very definition of customer service . She made the experience friendly and enjoyable. Thank you !-P.R."

April 11, 2020
Rated 5.0 out of 5 stars Cammy Goodwin (on Google) at Life Storage, San Antonio, TX (#8411)

"The service I was provided at this location was excellent. I was able to secure a storage unit the first day they opened their new facility, even before the office was full set up/decorated. The convenience of having this storage facility so close has been a blessing! I highly recommend!"

March 11, 2020
Rated 5.0 out of 5 stars Jennifer ANTU (on Google) at Life Storage, San Antonio, TX (#8411)

"Great customer service ! Great location ! I will definitely recommend ask for Ruben ."

February 13, 2020
Rated 1.0 out of 5 stars rami luis (on Google) at Life Storage, San Antonio, TX (#8411)

"They are a joke, save yourself. We had our items in one of the units for a month and when we took our stuff out half the boxes were soaking wet. We lost our Mattress, TVs, some clothes and dressers because they had black mold in them. Apparently when it rained water went into our corner unit. We called the guy that signed us up and his words were "you signed your life away when you signed the contract agreement". Thousands of dollars down the drain. Save yourself and go somewhere else. We even have a video where it shows the wall even being wet come down the ceiling. But means nothing to them."

February 09, 2020
Rated 5.0 out of 5 stars Alberto Jr. Pacheco (on Google) at Life Storage, San Antonio, TX (#8411)

"Staff was courteous, the facility is clean and very convenient."

February 03, 2020

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving San Antonio and Far West Side

Our self storage facility on Potranco Rd is located west of the FM-1604, on the corner of Talley Rd, near CVS. Click here for directions to this Life Storage.

At Life Storage Facility #8411, we offer great property security systems and clean, affordable storage units to rent for the residents of Far West Side, Rolling Oaks Estates, Rio Medina, Military Drive West, and other neighborhoods in San Antonio, TX. Call us with questions, reserve online, or click here to compare other storage units in San Antonio.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $29 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment