Customer Reviews - Life Storage #93, San Antonio
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We at Life Storage want to maintain the best storage facilities in San Antonio, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in San Antonio (#093)
4.91 out of 5
based on 30 of our most recent Reviews
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- Maria from San Antonio, TX
5.0 out of 5
"The ladies that work here are a pleasure to behold! Always professional, helpful, and sincere. Melinda and her colleagues do an excellent job! I have referred several people to Life Storage and will continue to do so. Thank you for the wonderful service I have received!"
April 26, 2019
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- Patricia from San Antonio, TX
5.0 out of 5
"Excellent customer service all the time. Debbie is amazing!"
February 13, 2019
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- Karen from San Antonio, TX
5.0 out of 5
"Staff not only professional and helpful, but friendly and sociable."
January 15, 2019
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- Beatrice from San Antonio, TX
5.0 out of 5
"Best expierence ever,after going thru 29 storage places. Thanks I really am happy with your services??"
November 18, 2018
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- Jordan from San Antonio, TX
4.6 out of 5
"For customers who have been with you over a year you should over discounts to make them stay longer."
June 23, 2018
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- Darris from San Antonio, TX
5.0 out of 5
"The Storage building is always clean and nice and cool!"
August 25, 2017
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- Raul from San Antonio, TX
5.0 out of 5
"We have rented a unit from Life Storage in the past when it used to be Uncle Bob's Storage. We had such a wonderful experience the first time that we decided to use your services again when we moved recently.Thank you for doing a great job and for keeping prices affordable and also for having a secure, clean facility. We have recommended your company to many family and friends and will continue to do so in the future."
June 26, 2017
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- Robert from San Antonio, TX
4.9 out of 5
"As notated, very courteous and attentive, questions always answered and if staff doesn't know, always willing to find the answer."
May 16, 2017
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- Ron from Running Springs, CA
5.0 out of 5
"Melissa was extremely helpful and considerate of our needs both while storing my mothers household goods and when it came time to liquidate them and close that phase of our lives. Our entire family thanks her for her kindness."
April 25, 2017
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- John from San Antonio, TX
5.0 out of 5
"great customer service .. all my missed calls were retuned"
April 23, 2017
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- Chris from San Antonio, TX
4.8 out of 5
"This has been a great experience and a joy to use. I feel comfortable that my property is safe and secure. I appreciate the convienence of the carts and elevator. Thanks!"
August 26, 2015
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- Brent from San Antonio, TX
5.0 out of 5
"Much better than the old facility. Property and building are clean inside and out. Climate control is awesome. No bugs or pesky critters. Very satisfied!"
June 26, 2015
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- Jenifer from San Antonio, TX
5.0 out of 5
"Melinda was great! She explained everything clearly, showed me how to use the key, and explained how to use the code. She answered all my questions, and even answered questions I didn't know to ask."
April 27, 2015
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- Randolph from San Antonio, TX
5.0 out of 5
"The manager there at the Tezel location in San Antonio is superb! From day one she has been very kind professional and courteous. "
March 02, 2015
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- Estela from San Antonio, TX
5.0 out of 5
"I was treated with courtesy and respect at all times. I did ask many questions and all were answered to my satisfaction. The unit was very clean."
February 26, 2015
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- Robert from San Antonio, TX
4.8 out of 5
"Everything was done quickly and things were explained completely. "
December 30, 2014
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- Julia from San Antonio, TX
4.8 out of 5
"The speed bump was a great idea. I also like the hours they provide after close, work very good when you work late. "
October 27, 2014
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- Donnette from San Antonio, TX
5.0 out of 5
"Storage common areas are net and clean and carts are always available"
September 03, 2014
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- Rachael from San Antonio, TX
5.0 out of 5
"The woman that helped me was such a joy! Very helpful and friendly, even joking with myself and my friends that were helping me out. Such a sweet lady, I look forward to seeing her when I'm there. I am believe her name was Melinda. She was the older lady at the facility. Such great staff!"
June 28, 2014
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- Alisa from San Antonio, TX
4.9 out of 5
"A bigger area for moving trucks to drive thru would be nice
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June 23, 2014
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- Dennis from San Antonio, TX
4.8 out of 5
"I pretty much knew what to expect and got what I expected."
May 31, 2014
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- Syed from San Antonio, TX
5.0 out of 5
"The manager and one of her associates lady were extremely helpful and polite I loved your services
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April 20, 2014
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- Richard from San Antonio, TX
4.8 out of 5
"I found the premises to be in order and clean at time of renting the storage facility."
March 31, 2014
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- Charlie from San Antonio, TX
5.0 out of 5
"first experience with storage but was very impressed"
February 25, 2014
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- Tammy from San Antonio, TX
5.0 out of 5
"When we signed up for our storage unit the manager was absolutely wonderful! Completely exceeded our expectations. We came back the following day to rent the truck and the assistant manager was also just as wonderful. We were in a last minute, high stressed situation and both employees made our experience exceptional. Amazing!"
February 02, 2014
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5.0 out of 5
"I was very surprised and happy to know the observations made by the staff, I removed all my stuff from storage through the night to include my lock and I was called the next morning to verify I had removed my storage items!!!!"
January 29, 2014
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- Louis from San Antonio, TX
5.0 out of 5
"I would highly recommend this organization as extremely well organized, with highly motivated employees and great facilities."
January 23, 2014
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- Irene from San Antonio, TX
5.0 out of 5
"I worked with two different individuals and both were excellent. They were professional and extremely helpful. They both had a wonderful attitude and offered guidance in making my selection about a room to rent. I would definitely recommend this storage unit to family and friends."
January 22, 2014
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4.7 out of 5
"I did most of this online and the mgr was very helpful in completing the required actions. My disabled daughter is now in Sherman and we have a reliable family member with access. Thank You for a professional experience."
October 24, 2013
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- Linda from San Antonio, TX
4.2 out of 5
"I am finding that for "Climate Controlled" it is not as cool inside as other places that I have rented."
October 04, 2013
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